Mississippi Interactive 2014 Report

1. INSIDE
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mississippi interactive REPORT 2014
Twelve Months of Giving................ 2
From the General Manager............ 2
Application Spotlight...................... 3
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Mississippi’s
Transparent Initiative
DFA Increases
Transparency Through
Online Services
ississippi has taken a proactive stance to
provide citizens with the means to trans-
parently engage with state government. In 2013,
MSI partnered with The Mississippi Department
of Finance and Administration (DFA) to expand
transparency in Mississippi through the redesign
of the State Transparency Website (http://www.
transparency.mississippi.gov/). Featuring regularly
updated budget appropriations, expenditures,
and workforce data, citizens have access to agen-
cies’ financial activity right at their fingertips.
A multitude of search functions allows users to
pull back the curtain on government and allows
taxpayers of Mississippi full access to macro and
micro views. From looking solely at the state
I
n January of 2014, it was reported that more Americans accessed the Internet from
their smartphones and tablets as opposed to using a PC to access the Internet.
This statistic is not a surprise to Mississippi Interactive (MSI), who implemented a
mobile-forward approach to eGovernment in 2010 and has not looked back since.
In 2014, MSI continued to build on its success in the mobile arena by launching
more than 18 redesigned mobile-optimized websites for the State of Mississippi;
most notably for: ms.gov, the Secretary of State Delbert Hosemann, and the Office
of Mississippi State Treasurer Lynn Fitch. Secretary of State Hosemann stressed the
importance of mobile access when he said, “Users are coming to our site from mobile
devices more than ever before. It is vital our services are available online on any
device from any location in the state.” More than 40 percent of traffic to the Secretary
of State website is from mobile visitors.
Mobility proved especially important with the launch of a Commercial Drivers License
(CDL) Medical Card Application for the Department of Public Safety (DPS). In Mississippi,
commercial truck drivers are required to submit a medical certificate and pass a vision
exam to hold a commercial driver’s license. With the vast majority of drivers always on
the go, their window of opportunity for in-person renewals and submissions is limited.
The launch of a mobile optimized CDL Application allows drivers to apply for and
submit the appropriate information to the department, and pay from any mobile device,
allowing them to be road-ready without having to visit a DPS location.
Leading the Mobile Charge
Celebrating Mobile Milestones in Mississippi
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2. 2 | mississippi interactive REPORT 2014
From the
General Manager
“Our success has really been
based on partnerships from
the very beginning.”
– Bill Gates
Mississippi Interactive’s (MSI)
numerous successes in 2014 were
a direct reflection of our state partner
relationships. This year, my first as
MSI general manager, I have had the
privilege to work with Mississippi’s
innovative leaders to achieve incredible
milestones. Milestones including:
• Continually growing Mississippi’s
mobile-first strategy through the
launch of first-of-their-kind services.
The Department of Public Safety’s
CDL Medical Card Mobile service
utilizes mobile functionality to reach
beyond traditional PC users to those
CDL drivers on the go.
• Downloads of Mississippi’s native
mobile applications topping 100,000.
• Prominent features in local and
national media outlets. In the last
year MSI services were highlighted in
nine media features.
• Recognized as NIC’s Portal of the Year
for outstanding community enrichment.
As MSI embarks on its fifth year in
Mississippi, our main focus will be
on continual collaboration with our
partners, who have embraced the same
passion for eGovernment advance-
ment as we have. We have just begun to
scratch the surface of innovation here
in the state.
Dana Wilson
MSI General Manger
Twelve Months of Giving
MSI Receives NIC Portal of the Year
Honor for Community Service
ast year MSI was recognized as NIC’s 2013 Portal of the Year. Each year MSI’s parent
company, NIC, selects a state portal that best represents CEO Harry Herrington’s
challenge to “get ahead by giving back.” NIC subsidiaries are encouraged to contribute
to their communities both physically and financially, and annual submissions are closely
reviewed and selected by NIC’s executive team. With 30 NIC state portals, MSI was thrilled to
have been chosen as the top portal among such stiff competition!
In 2013, the Mississippi
Interactive (MSI) team
completed the second “Twelve
Months of Giving” outreach
campaign. This year’s activi-
ties not only strengthened the
bond to our community, but
also strengthened our bond
to one another. In striving to
represent all members of our
team, MSI participated in a
well-rounded collection of
events, drives, and sponsor-
ships throughout the year.
Some of the staff’s favorite events of the year were the Susan G. Komen Race for the Cure 5K
and The Little Light House Holiday Toy Drive. Both of these events have become highly antici-
pated annual highlights. We are fortunate enough to have been able to grow our relationship
with The Little Light House of Mississippi through multiple event sponsorships, and we look
forward to continuing to do so in the coming years.
Through the St. Andrew’s Cathedral Breakfast Club, the MSI team also served breakfast to
Jackson’s homeless for the second summer in a row. Other outreach efforts in 2013 included
a Salvation Army Fire Drive to help restore lost merchandise from fire, sponsorship of the
Wounded Warrior Golf Tournament, attendance at the Jackson Zoo’s event “Zoo Brew,” partici-
pation in the Juvenile Diabetes Research Foundation’s annual Walk for A Cure, and membership
in the Jackson Chapter of Habitat Young Professionals.
Since the beginning of MSI’s “Twelve Months of Giving” outreach campaign, our team
has come to realize the positive impact on the community and on ourselves. There is an
unmatchable joy that comes from working to improve one’s community, and we have found
that it is contagious. Team members are constantly looking for new and exciting ways to give
back individually or as part of our team, and our list of charities, groups, events, and drives
continues to grow.
We are fortunate to live in a city that has so many outreach opportunities, and even more
fortunate to have a team that is so supportive and active in all of our efforts. In 2013, the MSI
team was able to contribute more than 379 volunteer hours and close to $10,000 in physical and
financial donations, and we look forward to topping that in years to come! n
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MSI’s native mobile application portfolio
now contains more than 10 apps designed
specifically for Android and iOS devices.
Total downloads for these applications
have exceeded 100,000 in 2014 as citizens
continue to take advantage of the state’s
mobile offerings including:
• MDOTTraffic provides live traffic feeds from
more than 400 cameras across the state
and provides real-time traffic alerts for users
traveling on state highways and roads. See the
Application Spotlight for more information.
• MS Ready mobile application is the Depart-
ment of Health’s emergency alert and
preparedness application designed to keep
citizens informed of emergencies through
real-time push notifications.
• Pocket Ranger is a dynamic mobile app for
outdoor enthusiasts that contains a wealth
of hunting, fishing, and wildlife information.
The interactive mapping provides GPS
features and offline map use for hunters in
any location in the state.
2015 will mark not only the fifth year
of MSI’s successful mobile first approach
to eGovernment, but also the fifth year of
MSI’s partnership with the State of Missis-
sippi. New mobile applications are already
in development for Mississippi government
agencies, and we are proud to be partnered
with a state that continues to address the
need for innovation in eGovernment and
mobile advancements. n
Leading the Mobile Charge
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Did You Know
• Ms.gov has received 21 national awards
in the past three years.
• MSI has launched 10 mobile apps, with
downloads totaling more than 100,000.
• In 2014 more than $33 million dollars
were processed on behalf of the state
through the eGovernment program.
• Page views on transparency.ms.gov
increased more than 750 percent from
2,558 in March 2013 to 19,351 in March 2014.
• In August 2014 MSI launched the
100th eGovernment service since
contract inception.
Application Spotlight
MDOTTraffic Delivers State-Wide Traffic Alerts
Launched in 2013, MDOTTraffic has become the state’s premier
traffic and alerts mobile application. Developed by the MS Depart-
ment of Transportation (MDOT) and Mississippi Interactive (MSI), this
mobile app gives iOS and Android users the ability to receive local
traffic-related news, incidents, and streaming camera images while
they’re on the go. Push, text, or email notifications of real-time traffic
alerts assists users in avoiding major accidents, construction, and road
maintenance during their daily commute and can be customized based
on a users location. Live camera feeds from an extensive list of more
than 400 cameras are strategically placed throughout the state on all of
the major roads and highways, and shaded county maps enable users
to quickly locate ice on roads and bridge alerts. The convenient mobile applications were
built as a companion to the Department’s already successful MDOTTraffic.com website,
and has been downloaded more than 47,000 times since its launch.

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Mississippi Interactive, LLC
200 S. Lamar St., Suite 800
Jackson, MS 39201
(601) 351-5023; Fax (601) 852-1145
support@msegov.com
www.msegov.com
budget to drilling down to specific agency
expenditures, constituents are offered a
hassle-free way to educate themselves about
local and state government. Beyond that,
job seekers in Mississippi can access salary
statistics by occupation, or by state agency, to
benchmark potential career paths or changes.
As an extension of transparency.ms.gov,
and as a continuation of upholding state
statutes, MSI teamed up with DFA to launch
the Public Meeting Notices website (https://
www.ms.gov/dfa/pmn), which offers a
central source for all public meeting notices
throughout the State of Mississippi. The
mobile-enhanced site takes transparency
to a new level by not only engaging citizens
interactively and also encouraging them
to participate in government on a person-
to-person level. The site provides a weekly
view of all meetings taking place agency-
wide and includes a state agency search
function as well. Viewing the calendar by
specific agency highlights all meetings from
the search date forward and offers visitors
the option to subscribe to particular agencies
for meeting updates.
In a move taking transparency from
predominately citizen driven to citizen and
business driven, the new Online Contract and
Procurement Search (https://www.ms.gov/
dfa/contract_bid_search/), MSI and DFA’s
latest transparency project, acts as the next
platform for engaging Mississippians and
the state’s partners. Mississippi is not only
interested in the transparency of its govern-
ment for its constituents, but recognizes that
accessibility to business partners could also
prove beneficial. This streamlined application
puts current competitive solicitations and
previously awarded contracts for the State
of Mississippi on any mobile device, tablet,
or computer, offering comprehensive details
on the many contracts and bids available
throughout our state. n
Mississippi’s Transparent Movement
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