For any HR or Benefits leader considering a dependent audit, these are important factors to consider in crafting a Dependent Audit Communications strategy. As experts in Dependent Eligibility, we know what works in Dependent Audit Communication – and what doesn’t work. In fact, our company motto is “Sensitive Solutions. Real Savings” because we live in the business of Dependent Audit Communication. Ask us to help you craft your strategy, it will be our pleasure.

1. 10 Keys to
Dependent
Audit
Communication
That Will
Make or
Break You

2. 91% of companies completing a
post-dependent audit survey rate
Communications as the #1 factor*
in the success or failure of their
audit process.
Fun Fact
*DSI Post-Audit client surveys 2013-2015
Communications
Pricing
Tech
References
Service

3. There are important factors
to consider in crafting a
Communication Strategy

4. 1. Who is your Audience?
Millennial, Boomer, blue collar and white
collar employees all communicate and
learn differently.

5. 2. Do you have visible Executive Support?
Employees are more likely to read communication from
an internal leader than from a third party vendor.

6. 3. Will employees
open the
letters and emails?
From email subject lines
to the employer logo on
the envelope, everything
matters when it comes to
getting your
communication opened.

7. 4. What’s the correct Tone?
Skip negative words like “penalty” or “must”
or “audit”, especially early in the project.

8. 5. Are the Required Actions clear?
Messages must be concise, with plain language that
clearly inform the employee of required action.

9. 6. Where will your
Focus be?
Submission options,
tools, and resources
should be highlighted
instead of deadlines
or consequences.

10. 7. Are the Consequences clear?
Employees must know the ramifications for failure to
comply, including the date any consequences will be
executed, including removing dependents from
coverage.

11. 8. What Assistance will you offer?
Dependent Audit communications should outline
an abundance of help available to employees.

12. 9. What is the Win for employees?
Explain that dependent verification is good for all
employees. It helps curb the cost of insurance increases
and helps provide valuable benefits to their families.

13. 10. Is your Rule Golden?
Remember the Golden Rule. Stand in the employee’s
shoes and see the Dependent Verification project
through their eyes.

14. Think like a wise
man but
communicate in
the language of
the people.
William Yeats

15. You can read the
complete report here
http://dsi.link/auditkeys
Click!

16. DSI provides customized, professional
Dependent Eligibility and Working
Spouse verification services.
For more information please go to:
dependentspecialists.com