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American CyberSystems
Exceptional Staffing Solutions
©Copyright 2008 | American CyberSystems, Inc. Confidential.© Copyright 2010
ACS Vision
American CyberSystemsAmerican CyberSystems
Lasting Value Through PartnershipsLasting Value Through Partnerships
Our vision is to consistently create lasting value throughOur vision is to consistently create lasting value through
partnerships with our clients, partners and employees.partnerships with our clients, partners and employees.
American CyberSystemsAmerican CyberSystems
Lasting Value Through PartnershipsLasting Value Through Partnerships
Our vision is to consistently create lasting value throughOur vision is to consistently create lasting value through
partnerships with our clients, partners and employees.partnerships with our clients, partners and employees.
©Copyright 2008 | American CyberSystems, Inc. Confidential.© Copyright 2010
Overview
 Multinational information technology services company,
offering IT consulting and staffing services, systems
integration, and business solutions.
 Headquartered in Atlanta, Georgia, with offices throughout the
US, Canada, Latin America and India.
 With over $100 million in sales, ACS serves on the vendor list
of nearly half of the Fortune 125, serving clients in a variety of
industries, from emerging companies to Fortune 500
enterprises.
ACS Overview
©Copyright 2008 | American CyberSystems, Inc. Confidential.© Copyright 2010
 Certified with the National Minority Supplier Development
Council
 Certified by the Georgia Minority Supplier Development Council
(GMSDC)
 8(a) Certified, by the Small Business Administration (SBA)
 Ranked 13th on List of Top 100 Minority/Woman Owned
businesses by DiversityBusiness.com
 Top Secret cleared facility
Diversity Status and Certifications
It is ourIt is our policypolicy to create meaningfulto create meaningful
opportunities for diversity suppliers.opportunities for diversity suppliers.
It is ourIt is our policypolicy to create meaningfulto create meaningful
opportunities for diversity suppliers.opportunities for diversity suppliers.
ACS is a certified MBE firm, thus every dollar spent with
us is credited to the client’s diversity spend objectives.
©Copyright 2008 | American CyberSystems, Inc. Confidential.© Copyright 2010
 Staffing – focused on providing
end-to-end technical and non-
technical staffing solutions.
 Payrolling – comprised of
payrolling, & contingent workforce
management solutions.
 MSP Services – exceptional
onsite Vendor Management
Services
ACS Service Offerings
ACS has organized its portfolio of service offerings into three main
business units to allow seamless yet focused delivery of services.
Payrolling
Staffing
MSP Services
©Copyright 2008 | American CyberSystems, Inc. Confidential.© Copyright 2010
Staffing Solutions
Staffing Services
 Contract
 Contract-to-hire
 Permanent Placement
 Managed Resourcing
Areas of Specialization
 Technical
 Professional
 Office Services
 Light Industrial
©Copyright 2008 | American CyberSystems, Inc. Confidential.© Copyright 2010
Why ACS?
 Provide Full Spectrum Staffing Services and Solutions
• Contract (Short & Long-Term)
• Contract to Hire
• Direct Hire
• Payroll Services
• Diversity Recruiting
• Offshore Staff Augmentation
 Our Experienced In-House Team
 Management
 Sales/Account Management
 Recruiting
 Support Staff
 Our Highly Skilled and Professional Consultants
• ACS’s ROC Philosophy
• Knowledgeable & Stable Consulting Staff
• Result of a Work Environment that Promotes Career Development, Stability & Personal Growth
• Training & Certification Programs
• Retention, Successful Assignment Completion Incentive Program
 Reliability and Prompt Service
• Reputation
• Established & Stable Organization
• Result of Building Lasting Relationships with Clients & Consultants
• Capable of Recruiting both Locally & Nationally through Our Network of Offices
©Copyright 2008 | American CyberSystems, Inc. Confidential.© Copyright 2010© Copyright 2010
Why ACS? Contd…
 Cost Savings Strategies
• Centralized Corporate and Off-Shore Support
• Reduced Dependence on Sub-Contractors
• Local Branch Offices
• Hire Fulltime Employees rather than Hourly Contractors
• Direct Cost Savings
o No Fee for 2 months Contract to Hire positions
o Reduced Markup
o Resource Term Discount
o Contract Length Discount
o Prompt Payment Discount
o Volume Based Discount
 Service Guarantee (“Guaranteed Client Satisfaction”)
• Source the Finest Consultants
• Customer Satisfaction based Consultant’s Performance, Resolving Issues in a Timely Manner
• Formal Client Issue Resolution Process
o Regular Client Performance Review Meetings to Identify & Resolve Issues
o National Account Manager and Director of Human Resources Directly Involved in Issue Resolution
o Difficult Issues are Escalated to VP, Strategic Accounts and Top Management Team
o Issues are Resolved Immediately to Minimize Client Work Interruption
• Committed to Offering Our Consultant Performance Guarantee with No Excuses
“If a client is not completely satisfied with the performance of ACS’s consultant within four weeks of the
start date, client may request a replacement and ACS will not charge for the consultant’s time. If a client
is not satisfied with a consultant’s performance and terminate the consultant within 45 days, ACS will not
bill for the services of the consultant’s first two weeks. Client may request a replacement and ACS will not
charge client for the first 2 weeks.”
©Copyright 2008 | American CyberSystems, Inc. Confidential.© Copyright 2010
WHY ACS? Contd…
 Compensation
• Competitive compensation, benefits and unique perks including health benefits, vacation/holidays, bench pay,
etc.
• Tuition Reimbursement: ACS’s Tuition Reimbursement Program is designed to enhance an employee's job-
related skill set. Employees who complete 1040 hours of service are eligible for ACS’s tuition program. ACS
employees are eligible to receive up to $1000.00 reimbursement for every 1040 hours completed.
 Performance Based Incentives:
• ACS’s Performance Based Incentive Program works to reward an employee for good performance, good
attendance and longevity. Employees can earn a Performance Based Incentive after the initial three months
(520 hours) on their current project (ACS works with the client manager to determine performance and tracks
attendance). If all indicators are positive, an employee can earn a 5% bonus calculated on their
compensation for that three month time frame (520 hours). Thereafter, performance reviews are done on an
annual basis.
 Successful Assignment Completion Incentive Program for Contractors
 Partnership Concept/Profit Sharing
• ACS offers all employees a share in the financial success of the company. As ACS expands, so will our
employees’ stake in the company. We have reserved up to 10% of ACS’s share capital for our employees.
Profit sharing is calculated at the end of each financial year. Employee rewards will be based on the number
of contracts successfully completed. Employees’ profit sharing can be added into their pay or into their 401k
plan.
©Copyright 2008 | American CyberSystems, Inc. Confidential.0 © Copyright 2010
This is a Process that has been Defined and Refined through the years, and has Emerged at the Forefront
of the Staffing and Services Industry
Submission Process
•Qualified Candidates
are chosen from
various resources
including our internal
database of over 5000
active candidates.
•Typically Candidates
are prescreened over
the phone. Candidates
are asked a series of
questions to gain an
understanding of the
individual’s technical
qualifications, level of
interest in a career
change, current salary,
future salary
expectations,
availability, etc.
•If candidates fits ACS’s
profile, the process
continues.
•Four References
Checked: Two
Supervisors & Two
Co-workers
•ACS Questions:
 Work Ethic
 Teamwork
 Technical
Strengths
•Assessment of
Candidate’s
Technical Abilities. The
Options are:
Online
Standardized Test
In-Person Candidate
Evaluation with a
Senior Consultant
•Candidate is Scheduled
for Onsite ACS
Office Interview
•Confirm Phone Screen
Information
•Determine if Candidate
Fits ACS’s
Professional Profile:
Interpersonal and
Communication
Skills
Degree of
Professionalism
Future Goals
•Candidate Meets Other
ACS Employees
•Resume is Reviewed
with Candidate
for Accuracy and
Completeness
•Resume is
Reformatted to
ACS’s Standard
•Candidate is Briefed
on All Possible
Assignments
•ACS Submits
Candidates
Whose Skills Best
Match our Client’s
Requirements
10
ACS’s 12 Step Recruiting Process
©Copyright 2008 | American CyberSystems, Inc. Confidential.1 © Copyright 2010
Hiring & Maintenance Process
•Candidate is Prepared
for the Client Interview
Job Requirements
Discussed
Client’s Environment
Candidate’s Needs
Discussed
•Candidate Instructed to
Contact ACS
Following Interview to
Provide Feedback.
•Client Acceptance of
Candidate is Received
•Candidate is Contacted
to Extend Offer
•Complete any
pending Drug and
Background Checks
•Start Date is
Communicated to
Both Client and
Candidate
•Prepare and Monitor
Performance to Meet
Client & Consultant
Expectations
Prepare the
Candidate to Meet
Client’s Expectations
Prior to Start Date
Account Manager
Contacts Client Once
a Month to Ensure
Expectations are
Being Met
Recruiter Contacts
Consultant Once a
Month to Address
Questions or
Concerns
•Client Notifies ACS
30 Days Prior to End
of Contract
•Candidate Will be
Reassigned
ACS’s 12 Step Recruiting Process contd…
©Copyright 2008 | American CyberSystems, Inc. Confidential.2 © Copyright 2010
ACS’s ROC Philosophy?
Development,
 Relationship
 Fun working environment
 Strong employee relations: team environment, treat employees as valuable assets and recognize
achievements
 Employee involvement in multiple facets of business
 Opportunities
 Strategic and operational involvement and input from employees
 Flexible organizational structure
 Strong career planning & mentoring program: professional development of consultants
 Training & Certification Programs
• External Training
ACS’s employees are encouraged to participate in a minimum of 80 hours of training and development activity annually in Microsoft
Training, Certifications, A+ Certification, CISCO Training, Certifications, Oracle Certifications(OCP), Sun Java Certifications, Sun
Solaris/HP Unix administration certifications, Microsoft Certified Solution Developer (MCSD), BEA WebLogic Certification Program,
Mercury WinRunner and Load Runner Certifications, Mercury Test Suite certifications, Rational Suite Certifications , PMI
Certification.
• Internal Training
ACS’ s employees are encouraged to participate in a minimum of 100 hours of training and development activity annually.
Employees enjoy numerous Computer Based Training programs, with instructions in applications such as SAP, Cisco, IBM, Oracle,
SQL Server, DB2, Teradata, Java, J2EE, Lotus, Microsoft Technologies including .NET, HTML, DHTML, JavaScript, BEA WebLogic
Server 7/8, WebSphere, SAP, PeopleSoft, Sybase, SAS, C, C++, Informatica, Ab Initio, MicroStrategy, Brio, Crystal Reports
Enterprise, UNIX Shell Scripting, Perl, Rational ClearCase, Rational ClearQuest, TestDirector, WinRunner, LoadRunner, Visio. We
are pleased to extend hundreds of unique training opportunities to consultants as a tool to update their skills and continually
enhance their marketability.
©Copyright 2008 | American CyberSystems, Inc. Confidential.3 © Copyright 2010
Industry Expertise
ACS has deep industry expertise providing staffing
solutions to clients in a variety of industries:
 Healthcare and Pharmaceuticals
 Technology
 Energy
 Financials/Insurance
 Pharmaceuticals
 Telecommunications
 Retail
 Engineering/Construction
 Aerospace & Defense
©Copyright 2008 | American CyberSystems, Inc. Confidential.4 © Copyright 2010
 Globally dispersed (onshore-offshore model) recruiting
(candidate sourcing) team located throughout the US,
Latin America and India
• Offshore recruiting capabilities ensure virtually round-the-
clock sourcing
• Dedicated teams to work on technical and non-technical
(light industrial, admin, retail, sales etc) positions
 Offshore development centers
Global Reach
©Copyright 2008 | American CyberSystems, Inc. Confidential.5 © Copyright 2010
ACS USA Locations
Denver, CO Kansas City, MO
Cary, NC
Atlanta, GA
Austin, TX
Washington, DC
New York, NY
Freehold, NJ
Existing ACS Locations - USA
©Copyright 2008 | American CyberSystems, Inc. Confidential.6 © Copyright 2010
ACS Global Locations
New Delhi, India
Chennai, India
London, UK
Ottawa
Dominican Republic
Existing ACS Locations - Global
©Copyright 2008 | American CyberSystems, Inc. Confidential.7 © Copyright 2010
ACS Clients
©Copyright 2008 | American CyberSystems, Inc. Confidential.8 © Copyright 2010
Thank you.Thank you.
Doris Rowland
Senior Account Executive
Doris.rowland@acsicorp.com
Phone: 678-553-8919
www.acsicorp.com

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American Cyber Systems Staffing Ppt Rp

  • 2. ©Copyright 2008 | American CyberSystems, Inc. Confidential.© Copyright 2010 ACS Vision American CyberSystemsAmerican CyberSystems Lasting Value Through PartnershipsLasting Value Through Partnerships Our vision is to consistently create lasting value throughOur vision is to consistently create lasting value through partnerships with our clients, partners and employees.partnerships with our clients, partners and employees. American CyberSystemsAmerican CyberSystems Lasting Value Through PartnershipsLasting Value Through Partnerships Our vision is to consistently create lasting value throughOur vision is to consistently create lasting value through partnerships with our clients, partners and employees.partnerships with our clients, partners and employees.
  • 3. ©Copyright 2008 | American CyberSystems, Inc. Confidential.© Copyright 2010 Overview  Multinational information technology services company, offering IT consulting and staffing services, systems integration, and business solutions.  Headquartered in Atlanta, Georgia, with offices throughout the US, Canada, Latin America and India.  With over $100 million in sales, ACS serves on the vendor list of nearly half of the Fortune 125, serving clients in a variety of industries, from emerging companies to Fortune 500 enterprises. ACS Overview
  • 4. ©Copyright 2008 | American CyberSystems, Inc. Confidential.© Copyright 2010  Certified with the National Minority Supplier Development Council  Certified by the Georgia Minority Supplier Development Council (GMSDC)  8(a) Certified, by the Small Business Administration (SBA)  Ranked 13th on List of Top 100 Minority/Woman Owned businesses by DiversityBusiness.com  Top Secret cleared facility Diversity Status and Certifications It is ourIt is our policypolicy to create meaningfulto create meaningful opportunities for diversity suppliers.opportunities for diversity suppliers. It is ourIt is our policypolicy to create meaningfulto create meaningful opportunities for diversity suppliers.opportunities for diversity suppliers. ACS is a certified MBE firm, thus every dollar spent with us is credited to the client’s diversity spend objectives.
  • 5. ©Copyright 2008 | American CyberSystems, Inc. Confidential.© Copyright 2010  Staffing – focused on providing end-to-end technical and non- technical staffing solutions.  Payrolling – comprised of payrolling, & contingent workforce management solutions.  MSP Services – exceptional onsite Vendor Management Services ACS Service Offerings ACS has organized its portfolio of service offerings into three main business units to allow seamless yet focused delivery of services. Payrolling Staffing MSP Services
  • 6. ©Copyright 2008 | American CyberSystems, Inc. Confidential.© Copyright 2010 Staffing Solutions Staffing Services  Contract  Contract-to-hire  Permanent Placement  Managed Resourcing Areas of Specialization  Technical  Professional  Office Services  Light Industrial
  • 7. ©Copyright 2008 | American CyberSystems, Inc. Confidential.© Copyright 2010 Why ACS?  Provide Full Spectrum Staffing Services and Solutions • Contract (Short & Long-Term) • Contract to Hire • Direct Hire • Payroll Services • Diversity Recruiting • Offshore Staff Augmentation  Our Experienced In-House Team  Management  Sales/Account Management  Recruiting  Support Staff  Our Highly Skilled and Professional Consultants • ACS’s ROC Philosophy • Knowledgeable & Stable Consulting Staff • Result of a Work Environment that Promotes Career Development, Stability & Personal Growth • Training & Certification Programs • Retention, Successful Assignment Completion Incentive Program  Reliability and Prompt Service • Reputation • Established & Stable Organization • Result of Building Lasting Relationships with Clients & Consultants • Capable of Recruiting both Locally & Nationally through Our Network of Offices
  • 8. ©Copyright 2008 | American CyberSystems, Inc. Confidential.© Copyright 2010© Copyright 2010 Why ACS? Contd…  Cost Savings Strategies • Centralized Corporate and Off-Shore Support • Reduced Dependence on Sub-Contractors • Local Branch Offices • Hire Fulltime Employees rather than Hourly Contractors • Direct Cost Savings o No Fee for 2 months Contract to Hire positions o Reduced Markup o Resource Term Discount o Contract Length Discount o Prompt Payment Discount o Volume Based Discount  Service Guarantee (“Guaranteed Client Satisfaction”) • Source the Finest Consultants • Customer Satisfaction based Consultant’s Performance, Resolving Issues in a Timely Manner • Formal Client Issue Resolution Process o Regular Client Performance Review Meetings to Identify & Resolve Issues o National Account Manager and Director of Human Resources Directly Involved in Issue Resolution o Difficult Issues are Escalated to VP, Strategic Accounts and Top Management Team o Issues are Resolved Immediately to Minimize Client Work Interruption • Committed to Offering Our Consultant Performance Guarantee with No Excuses “If a client is not completely satisfied with the performance of ACS’s consultant within four weeks of the start date, client may request a replacement and ACS will not charge for the consultant’s time. If a client is not satisfied with a consultant’s performance and terminate the consultant within 45 days, ACS will not bill for the services of the consultant’s first two weeks. Client may request a replacement and ACS will not charge client for the first 2 weeks.”
  • 9. ©Copyright 2008 | American CyberSystems, Inc. Confidential.© Copyright 2010 WHY ACS? Contd…  Compensation • Competitive compensation, benefits and unique perks including health benefits, vacation/holidays, bench pay, etc. • Tuition Reimbursement: ACS’s Tuition Reimbursement Program is designed to enhance an employee's job- related skill set. Employees who complete 1040 hours of service are eligible for ACS’s tuition program. ACS employees are eligible to receive up to $1000.00 reimbursement for every 1040 hours completed.  Performance Based Incentives: • ACS’s Performance Based Incentive Program works to reward an employee for good performance, good attendance and longevity. Employees can earn a Performance Based Incentive after the initial three months (520 hours) on their current project (ACS works with the client manager to determine performance and tracks attendance). If all indicators are positive, an employee can earn a 5% bonus calculated on their compensation for that three month time frame (520 hours). Thereafter, performance reviews are done on an annual basis.  Successful Assignment Completion Incentive Program for Contractors  Partnership Concept/Profit Sharing • ACS offers all employees a share in the financial success of the company. As ACS expands, so will our employees’ stake in the company. We have reserved up to 10% of ACS’s share capital for our employees. Profit sharing is calculated at the end of each financial year. Employee rewards will be based on the number of contracts successfully completed. Employees’ profit sharing can be added into their pay or into their 401k plan.
  • 10. ©Copyright 2008 | American CyberSystems, Inc. Confidential.0 © Copyright 2010 This is a Process that has been Defined and Refined through the years, and has Emerged at the Forefront of the Staffing and Services Industry Submission Process •Qualified Candidates are chosen from various resources including our internal database of over 5000 active candidates. •Typically Candidates are prescreened over the phone. Candidates are asked a series of questions to gain an understanding of the individual’s technical qualifications, level of interest in a career change, current salary, future salary expectations, availability, etc. •If candidates fits ACS’s profile, the process continues. •Four References Checked: Two Supervisors & Two Co-workers •ACS Questions:  Work Ethic  Teamwork  Technical Strengths •Assessment of Candidate’s Technical Abilities. The Options are: Online Standardized Test In-Person Candidate Evaluation with a Senior Consultant •Candidate is Scheduled for Onsite ACS Office Interview •Confirm Phone Screen Information •Determine if Candidate Fits ACS’s Professional Profile: Interpersonal and Communication Skills Degree of Professionalism Future Goals •Candidate Meets Other ACS Employees •Resume is Reviewed with Candidate for Accuracy and Completeness •Resume is Reformatted to ACS’s Standard •Candidate is Briefed on All Possible Assignments •ACS Submits Candidates Whose Skills Best Match our Client’s Requirements 10 ACS’s 12 Step Recruiting Process
  • 11. ©Copyright 2008 | American CyberSystems, Inc. Confidential.1 © Copyright 2010 Hiring & Maintenance Process •Candidate is Prepared for the Client Interview Job Requirements Discussed Client’s Environment Candidate’s Needs Discussed •Candidate Instructed to Contact ACS Following Interview to Provide Feedback. •Client Acceptance of Candidate is Received •Candidate is Contacted to Extend Offer •Complete any pending Drug and Background Checks •Start Date is Communicated to Both Client and Candidate •Prepare and Monitor Performance to Meet Client & Consultant Expectations Prepare the Candidate to Meet Client’s Expectations Prior to Start Date Account Manager Contacts Client Once a Month to Ensure Expectations are Being Met Recruiter Contacts Consultant Once a Month to Address Questions or Concerns •Client Notifies ACS 30 Days Prior to End of Contract •Candidate Will be Reassigned ACS’s 12 Step Recruiting Process contd…
  • 12. ©Copyright 2008 | American CyberSystems, Inc. Confidential.2 © Copyright 2010 ACS’s ROC Philosophy? Development,  Relationship  Fun working environment  Strong employee relations: team environment, treat employees as valuable assets and recognize achievements  Employee involvement in multiple facets of business  Opportunities  Strategic and operational involvement and input from employees  Flexible organizational structure  Strong career planning & mentoring program: professional development of consultants  Training & Certification Programs • External Training ACS’s employees are encouraged to participate in a minimum of 80 hours of training and development activity annually in Microsoft Training, Certifications, A+ Certification, CISCO Training, Certifications, Oracle Certifications(OCP), Sun Java Certifications, Sun Solaris/HP Unix administration certifications, Microsoft Certified Solution Developer (MCSD), BEA WebLogic Certification Program, Mercury WinRunner and Load Runner Certifications, Mercury Test Suite certifications, Rational Suite Certifications , PMI Certification. • Internal Training ACS’ s employees are encouraged to participate in a minimum of 100 hours of training and development activity annually. Employees enjoy numerous Computer Based Training programs, with instructions in applications such as SAP, Cisco, IBM, Oracle, SQL Server, DB2, Teradata, Java, J2EE, Lotus, Microsoft Technologies including .NET, HTML, DHTML, JavaScript, BEA WebLogic Server 7/8, WebSphere, SAP, PeopleSoft, Sybase, SAS, C, C++, Informatica, Ab Initio, MicroStrategy, Brio, Crystal Reports Enterprise, UNIX Shell Scripting, Perl, Rational ClearCase, Rational ClearQuest, TestDirector, WinRunner, LoadRunner, Visio. We are pleased to extend hundreds of unique training opportunities to consultants as a tool to update their skills and continually enhance their marketability.
  • 13. ©Copyright 2008 | American CyberSystems, Inc. Confidential.3 © Copyright 2010 Industry Expertise ACS has deep industry expertise providing staffing solutions to clients in a variety of industries:  Healthcare and Pharmaceuticals  Technology  Energy  Financials/Insurance  Pharmaceuticals  Telecommunications  Retail  Engineering/Construction  Aerospace & Defense
  • 14. ©Copyright 2008 | American CyberSystems, Inc. Confidential.4 © Copyright 2010  Globally dispersed (onshore-offshore model) recruiting (candidate sourcing) team located throughout the US, Latin America and India • Offshore recruiting capabilities ensure virtually round-the- clock sourcing • Dedicated teams to work on technical and non-technical (light industrial, admin, retail, sales etc) positions  Offshore development centers Global Reach
  • 15. ©Copyright 2008 | American CyberSystems, Inc. Confidential.5 © Copyright 2010 ACS USA Locations Denver, CO Kansas City, MO Cary, NC Atlanta, GA Austin, TX Washington, DC New York, NY Freehold, NJ Existing ACS Locations - USA
  • 16. ©Copyright 2008 | American CyberSystems, Inc. Confidential.6 © Copyright 2010 ACS Global Locations New Delhi, India Chennai, India London, UK Ottawa Dominican Republic Existing ACS Locations - Global
  • 17. ©Copyright 2008 | American CyberSystems, Inc. Confidential.7 © Copyright 2010 ACS Clients
  • 18. ©Copyright 2008 | American CyberSystems, Inc. Confidential.8 © Copyright 2010 Thank you.Thank you. Doris Rowland Senior Account Executive Doris.rowland@acsicorp.com Phone: 678-553-8919 www.acsicorp.com

Editor's Notes

  1. I think we need a logo and at least 1 more value add statement.
  2. Suggest a map with all of our cities highlighted
  3. Suggest a map with all of our cities highlighted
  4. Weak slide – needs a poignant story to tell to break the ice.