Individual Project HCU2IP Due on Sunday May 3, 2015 Deliverable Length: 5 pages, including introduction, conclusion, references, APA format Description: Quandaries in Health Care Declining Trust in the Health Care System (The Trust Crisis) Health reform is mired in the morass of multi-tiered payment systems and multiple modes of access, limited by the ability to seek and to pay. Increasingly, patients are interacting with multiple entities within the system, causing more and more confusion on the part of the patient. According to recent research, patients' trust in the system, providers, and insurers continues to decline. This may result in a decline in individual health and an increase in costs for healthcare. Investigate the declining trust in the health care system from an ethical and moral position. You may use the "four principles (autonomy, beneficence, no maleficence, and justice--plus concern for their scope of application) plus attention to scope model" of Beauchamp and Childress to address this, or any other ethical model that you choose. · State what model you will use to investigate this issue. · Identify 2 or more legal issues contributing to this problem. · Identify 2 or more economic and financial issues contributing to this problem. · Analyze the impact of various issues that are contributing to this problem, and rank them in order from greatest to least impact. · Propose at least 1 modification that would increase trust in the health care system with rationale. Make sure these that are all highlighted are answered please and highlight the questions in each paragraph so that it is seen where the questions are being used and found. Thank you Assessment 7 – BMO3327 Quick note: autonomous and continuous self-learners are the most sought out candidates in modern organizations. A. Individual Learning: Since learning about organizational change and development concepts is the core purpose of this course, I found the student oral presentations in week three thru seven to have the most benefit for my learning; they taught me on a wide array of organizational change and development theories, concepts, and ideas. Out of the discussions in all seven weeks, my individual tabletop presentation (week seven, presenter 1) gained me the most knowledge because I had to go deep to understand and be able to teach my group about the topic. The presentation was about whether incremental change is the safest path for organizations or not. As for the least helpful activity, I see that the (almost) duplicated presentations relatively taught me the least because the information groups were to present on had already been learned in the group report and so it was just restating of what was learnt. However, it is not wasted knowledge because I believe the information was reinforced in me; it was that I did not learn something new. All in all, the activities provided with the majority of the learning for this course, as it is an EBL unit rat.

1. Individual Project HCU2IP
Due on Sunday May 3, 2015
Deliverable Length: 5 pages, including introduction, conclusion,
references, APA format
Description: Quandaries in Health Care
Declining Trust in the Health Care System (The Trust Crisis)
Health reform is mired in the morass of multi-tiered payment
systems and multiple modes of access, limited by the ability to
seek and to pay. Increasingly, patients are interacting with
multiple entities within the system, causing more and more
confusion on the part of the patient. According to recent
research, patients' trust in the system, providers, and insurers
continues to decline. This may result in a decline in individual
health and an increase in costs for healthcare.
Investigate the declining trust in the health care system from an
ethical and moral position. You may use the "four principles
(autonomy, beneficence, no maleficence, and justice--plus
concern for their scope of application) plus attention to scope
model" of Beauchamp and Childress to address this, or any
other ethical model that you choose.
· State what model you will use to investigate this issue.
· Identify 2 or more legal issues contributing to this problem.
· Identify 2 or more economic and financial issues contributing
to this problem.
· Analyze the impact of various issues that are contributing to
this problem, and rank them in order from greatest to least
impact.
· Propose at least 1 modification that would increase trust in the

2. health care system with rationale.
Make sure these that are all highlighted are answered please and
highlight the questions in each paragraph so that it is seen
where the questions are being used and found.
Thank you
Assessment 7 – BMO3327
Quick note: autonomous and continuous self-learners are the
most sought out candidates in modern organizations.
A. Individual Learning:
Since learning about organizational change and development
concepts is the core purpose of this course, I found the student
oral presentations in week three thru seven to have the most
benefit for my learning; they taught me on a wide array of
organizational change and development theories, concepts, and
ideas. Out of the discussions in all seven weeks, my individual
tabletop presentation (week seven, presenter 1) gained me the
most knowledge because I had to go deep to understand and be
able to teach my group about the topic. The presentation was
about whether incremental change is the safest path for
organizations or not.
As for the least helpful activity, I see that the (almost)
duplicated presentations relatively taught me the least because
the information groups were to present on had already been
learned in the group report and so it was just restating of what
was learnt. However, it is not wasted knowledge because I
believe the information was reinforced in me; it was that I did
not learn something new. All in all, the activities provided with
the majority of the learning for this course, as it is an EBL unit
rather than spoon-feeding teaching.
B. EBL Learning
Firstly, we must understand what is meant by Enquiry Based
Learning (EBL) before we address how it assisted in the

3. understanding of organizational change and development for
me; Enquiry Based Learning is a learning process that puts the
responsibility on the student to enquire knowledge in order to
learn. EBL is thought to be one of the most effective ways for
learning because the student is encouraged to go out and learn
autonomously rather than depending exclusively on the
instructor. The instructor in EBL still has a role which is to
facilitate the learning process of and to guide students through
giving them resources to learn from, and such (Kahn &
O’Rourke 2005). So, by nature, tabletop presentations and
readings supported Enquire Based Learning (EBL) because, as a
student, I was supposed to read up all of the articles and learn
about the various topics in Organizational Change and
Development. Additionally, each week the presenters taught us
in an easy-to-understand manner with notes that aided in EBL.
After the weekly discussions and presentations, I would
evaluate each student on the work they have presented and done
then compare and contrast it to what I have read up on before
the seminar. This provided me with a lot of valuable knowledge.
(Wallace & Husid 2011)
On the other hand, in the individual theme expo essay I
discussed various Organizational Change and Development
approaches and models on the topic leadership and governance,
some of which were not even required for the unit. The most
prominent approach and model were Dunphy’s Six-Stage Model
(Dunphy et al. 2003) and the Top-Down Management Approach.
I believe I learned more than needed and that will only add to
my knowledge which is of utmost importance to me.
Please refer to appendix for evidences of communication and
such.
2. Group Theory & Pitch Presentations Moderation Rating:
In the Group Written Report I was responsible for finding and
using approaches and models for our organization of choice to
use in order to achieve organizational change in a healthy

4. manner. I chose Kurt Lewin’s Classical Approach which has
three stages: Unfreeze, change, and then refreeze. I discussed
how at first an organization must unfreeze by stopping what it is
currently doing, followed by performing the actual change that
is required in the organization, then refreezing again in order to
sustain the change. I saw that this approach is most suitable for
such an organization (Kuwait Public Transportation Company)
because it is a very large organization and this approach is the
simplest one to implement due to the minimal amount of steps
and ease of understanding them by the organization’s managers.
I believe that my role in the group was an effective one because
I provided it with holistic information on different approaches, I
also gave the group ideas for the choice of company for the
report. All in all, I did my fair share of work in the group. In
the future, I will continue learning through EBL, which I
believe is the most natural way of learning.
Please refer to the appendix for evidences.
C. OCD Theory
In today’s world, sustainability and the change towards it is
becoming more and more important; organizations are finding
that sustainable development is one of the few ways
organizations can develop especially in such a competitive
environment. At the very beginning of my work activity, I will
be unable to make major changes in the organization that I am
in. However, I can comply with the change regulations that will
be brought upon by the organization’s managers; I will have
more acceptance of new change and development. I have always
been environmentally-cautious and green friendly, so in the
future, I wish to become a change leader in the field of
environmentalism. There will always be changes that need to be
done in any organization. Once I become a change leader in
environmentalism, further down the line, I will need to make
changes, whether big or small, in the organization I will be
working in.
In the past and even with my passion for environmentalism, if I
were given the opportunity to work in an organization, I would

5. not research it to find out if it is a sustainable and
environmentally-friendly one or not. Now, however, I am more
aware of these issues. Furthermore, if I end up owning my own
company, I will ensure that it will be a sustainable one due to
the fact that environmental sustainability is linked with
financial sustainability; scarcity in resources means that we
must take special care when handling them; we cannot overly
indulge in them, especially if they are non-renewable. In
addition, I will have the sufficient knowledge to handle
employees rejection of change and development because I have
vastly learned through EBL in this course on how in change
scenarios there will often be cases of non-compliance. This
costs the organization large sums of money to work around. So,
here comes the role of a good leader to adopt a scheme of good
governance to help employees across the organization abide by
the new change which should always come with good
governance. With the lessons I learned in Organizational
Change and Development I have a better understanding of what
needs to be done in order to help the people in the organization
to accept the change willingly rather than forcibly. Some of
these ways would include showing them how change can be
positive for them since it can lead to more profitability.
Additionally, we can tell them that the change is also good for
the environment, the organization, and many stakeholders
(Harris & Crane 2000, pp. 214-217).
References
Dunphy, D Griffiths, A Benn, S (2003), ‘Organizational Change
for Corporate Sustainability’, p.153.
Harris, L & Crane, A 2000, ‘The Greening Of Organizational
Culture’, Journal of Organizational Change and management,
vol. 15, no. 3, pp. 214-217.
Kahn, P & O’Rourke, K 2005, Understanding Enquiry-Based
Learning, viewed 30 March 2014. <
http://www.nuigalway.ie/celt/pblbook/chapter1.pdf>

6. Wallace, V & Husid, W 2011, Collaborating For Inquiry-Based
Learning: School Librarians And Teachers Partner For Student
Achievement, Santa Barbara, Calif: Libraries Unlimited, eBook
Academic Collection, retrieved from EBSCOhost, viewed 29
March 2014
Appendices
Communication within the team:
1) Minutes of meeting
2) Online communication
Nadin Matarweh 4208525 8