SlideShare a Scribd company logo
1 of 32
how direct
   marketing is e-
      volving
                       - 15 minutes
        ngs - 10 cases
5 learni
                                REACH OUT & TOUCH
nspired
          k-up i rtners
this brea his pa
 Y ento! &




                          REACH OUT & TOUCH
ck the love !
bring ba
ck the love !
bring ba
a cry for Relevance
She will only hear what SHE wants, when she
 want to hear it, and where.
She agrees to receive “services” in exchange
 for attention and care.
Advertising will have to “entertain” and
 “engage“ consumers to be relevant and spend
 their attention

                    ck the love !
            bring ba
Times have changed                drastically

One2Many One2Few                 One2one Many2Many


TV/radio/print irect Marketing
             D                     CRM
                                         Social Media

                         f maar én/én
                niet of/o
Yento! assists you to
   become more
   relevant...
  Yento! Touch         helps to increase
  helps to improve     return on media
  return on customer
  Yento! Reach
defining   Relevancy ...

              =Trust X
             Target X Offer X
              Creative X Timing
relevance   Trust...>target >offer >creative >tim

People only read stuff from trusted partners
                              permission based
                   regular contact > actual data
            > reduce bounced > improve opened

  Capitalize on the trust we offer !
     integrate and blend your message nicely with your
     (media) brand
Exampl
Exampl
Exampl
relevance    Target... >offer >creative >timing

   Say goodbye to lucky shot campaigns
                      easy to use selector tool
               socio demo X media X behavior


     Think “relation” instead of “blast”
            make it not only personal, but individual
            make it interactive to start a dialogue
            use response insights to drive your audience
it’s easy to select and target !
Exampl
Exampl
Exampl
relevance   Offer... >creative >timing

          Avoid cheesy pick-up lines
            Keep it short and sweet
                  Be specific
        Ask questions - easy to respond
                and... Test-it !
Exampl
Exampl
relevance   Creative > timing
     leverage other marcom : ATL / BTL
           but be channel specific
stand out of the clutter :
 ✓preview pane is critical : include headline &
 primary CTA
 ✓not everybody gets the picture
 ✓don’t sound like a used-car salesman
 ✓think viral - think mobile
 who - why me - why now - what’s next
Exampl
Exampl
Exampl
Exampl
relevance   Timing
     all marketing becomes real time marketing
  benefit from the Yento! algoritm
   to prevent SPAM
   to predict most responsives
  benefit from actionable campaign
  reports
   results per criteria
   scenario-thinking
   A/B testing
   profile optimizationtest - learn - ...
           test - learn -
Test & Learn
From data to
information
Tools for real time
mktg
test & learn...
        “Aanwezigheidstombola”
           guess your audience
    and get 20.000 contacts free on top

✓to help you think ‘relation’ and ‘scenario’
✓to find your most relevant contacts
✓to challenge your offer and creative (open-rates
guaranteed!)

✓to synergate with ATL and / or Postal
✓to build your best practice / benchmarks
REACH OUT & TOUCH
#   Daretoask
                               www.yento.eu
                          www.twitter.com/yentoHQ
                             +32 486 13 91 80
                            d.milbou@yento.eu
           “dCongress
    Aanwezigheidstombola”
       Complete your form
Come to the Yento! Executive Lounge
              & Win
                                           REACH OUT & TOUCH

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eCRM 5 learnings, 10 cases - 15 slides by @YentoHQ

  • 1. how direct marketing is e- volving - 15 minutes ngs - 10 cases 5 learni REACH OUT & TOUCH
  • 2. nspired k-up i rtners this brea his pa Y ento! & REACH OUT & TOUCH
  • 3. ck the love ! bring ba
  • 4. ck the love ! bring ba
  • 5. a cry for Relevance She will only hear what SHE wants, when she want to hear it, and where. She agrees to receive “services” in exchange for attention and care. Advertising will have to “entertain” and “engage“ consumers to be relevant and spend their attention ck the love ! bring ba
  • 6. Times have changed drastically One2Many One2Few One2one Many2Many TV/radio/print irect Marketing D CRM Social Media f maar én/én niet of/o
  • 7. Yento! assists you to become more relevant... Yento! Touch helps to increase helps to improve return on media return on customer Yento! Reach
  • 8. defining Relevancy ... =Trust X Target X Offer X Creative X Timing
  • 9. relevance Trust...>target >offer >creative >tim People only read stuff from trusted partners permission based regular contact > actual data > reduce bounced > improve opened Capitalize on the trust we offer ! integrate and blend your message nicely with your (media) brand
  • 13. relevance Target... >offer >creative >timing Say goodbye to lucky shot campaigns easy to use selector tool socio demo X media X behavior Think “relation” instead of “blast” make it not only personal, but individual make it interactive to start a dialogue use response insights to drive your audience
  • 14. it’s easy to select and target !
  • 18. relevance Offer... >creative >timing Avoid cheesy pick-up lines Keep it short and sweet Be specific Ask questions - easy to respond and... Test-it !
  • 21. relevance Creative > timing leverage other marcom : ATL / BTL but be channel specific stand out of the clutter : ✓preview pane is critical : include headline & primary CTA ✓not everybody gets the picture ✓don’t sound like a used-car salesman ✓think viral - think mobile who - why me - why now - what’s next
  • 26. relevance Timing all marketing becomes real time marketing benefit from the Yento! algoritm to prevent SPAM to predict most responsives benefit from actionable campaign reports results per criteria scenario-thinking A/B testing profile optimizationtest - learn - ... test - learn -
  • 29. Tools for real time mktg
  • 30. test & learn... “Aanwezigheidstombola” guess your audience and get 20.000 contacts free on top ✓to help you think ‘relation’ and ‘scenario’ ✓to find your most relevant contacts ✓to challenge your offer and creative (open-rates guaranteed!) ✓to synergate with ATL and / or Postal ✓to build your best practice / benchmarks
  • 31. REACH OUT & TOUCH
  • 32. # Daretoask www.yento.eu www.twitter.com/yentoHQ +32 486 13 91 80 d.milbou@yento.eu “dCongress Aanwezigheidstombola” Complete your form Come to the Yento! Executive Lounge & Win REACH OUT & TOUCH

Editor's Notes

  1. Hello\nI’m Dirk Milbou from Yento, a new company from the Swedish Group Bisnode, \nWe started up in Belgium at beginning of this year to help publishers to exploit their data\n\nDon’t be afraid\nThe next 7 minutes are not a commercial break, I will not try try to seduce you with an offer you can’t refuse\nI just want to inspire you with ideas to stay ahead of your audience\n\n\n
  2. \n
  3. \n
  4. \n
  5. \n
  6. \n
  7. \n
  8. \n
  9. hier zie je in vogelvlucht een aantal campagnes die Yento reeds heeft uitgevoerd.\nvoor Rabobank, Nestlé, Audi, Standaard boekhandel, John Friedaen voor volgende maand zitten er behoorlijke campagnes aan te komen van sterke merken uit de telecomsector en de vrije tijd. Je merkt aan deze voorbeelden ook dat we werken met vaste templates per mediatitel, met daarin witte ruimte die voor de adverteerder bestemd is.\n
  10. hier zie je in vogelvlucht een aantal campagnes die Yento reeds heeft uitgevoerd.\nvoor Rabobank, Nestlé, Audi, Standaard boekhandel, John Friedaen voor volgende maand zitten er behoorlijke campagnes aan te komen van sterke merken uit de telecomsector en de vrije tijd. Je merkt aan deze voorbeelden ook dat we werken met vaste templates per mediatitel, met daarin witte ruimte die voor de adverteerder bestemd is.\n
  11. \n
  12. \n
  13. hier zie je in vogelvlucht een aantal campagnes die Yento reeds heeft uitgevoerd.\nvoor Rabobank, Nestlé, Audi, Standaard boekhandel, John Friedaen voor volgende maand zitten er behoorlijke campagnes aan te komen van sterke merken uit de telecomsector en de vrije tijd. Je merkt aan deze voorbeelden ook dat we werken met vaste templates per mediatitel, met daarin witte ruimte die voor de adverteerder bestemd is.\n
  14. hier zie je in vogelvlucht een aantal campagnes die Yento reeds heeft uitgevoerd.\nvoor Rabobank, Nestlé, Audi, Standaard boekhandel, John Friedaen voor volgende maand zitten er behoorlijke campagnes aan te komen van sterke merken uit de telecomsector en de vrije tijd. Je merkt aan deze voorbeelden ook dat we werken met vaste templates per mediatitel, met daarin witte ruimte die voor de adverteerder bestemd is.\n
  15. \n
  16. hier zie je in vogelvlucht een aantal campagnes die Yento reeds heeft uitgevoerd.\nvoor Rabobank, Nestlé, Audi, Standaard boekhandel, John Friedaen voor volgende maand zitten er behoorlijke campagnes aan te komen van sterke merken uit de telecomsector en de vrije tijd. Je merkt aan deze voorbeelden ook dat we werken met vaste templates per mediatitel, met daarin witte ruimte die voor de adverteerder bestemd is.\n
  17. \n
  18. hier zie je in vogelvlucht een aantal campagnes die Yento reeds heeft uitgevoerd.\nvoor Rabobank, Nestlé, Audi, Standaard boekhandel, John Friedaen voor volgende maand zitten er behoorlijke campagnes aan te komen van sterke merken uit de telecomsector en de vrije tijd. Je merkt aan deze voorbeelden ook dat we werken met vaste templates per mediatitel, met daarin witte ruimte die voor de adverteerder bestemd is.\n
  19. hier zie je in vogelvlucht een aantal campagnes die Yento reeds heeft uitgevoerd.\nvoor Rabobank, Nestlé, Audi, Standaard boekhandel, John Friedaen voor volgende maand zitten er behoorlijke campagnes aan te komen van sterke merken uit de telecomsector en de vrije tijd. Je merkt aan deze voorbeelden ook dat we werken met vaste templates per mediatitel, met daarin witte ruimte die voor de adverteerder bestemd is.\n
  20. hier zie je in vogelvlucht een aantal campagnes die Yento reeds heeft uitgevoerd.\nvoor Rabobank, Nestlé, Audi, Standaard boekhandel, John Friedaen voor volgende maand zitten er behoorlijke campagnes aan te komen van sterke merken uit de telecomsector en de vrije tijd. Je merkt aan deze voorbeelden ook dat we werken met vaste templates per mediatitel, met daarin witte ruimte die voor de adverteerder bestemd is.\n
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