Slides from CIAOPS December 2022 webinar that provided Microsoft 365 news update, open Q & A as well as a focus session on Power Virtual Agents. Video recording is available at www.ciaopsacademy.com
11. News
• End user passwordless utopia
• https://techcommunity.microsoft.com/t5/microsoft-entra-azure-ad-blog/end-user-passwordless-utopia/ba-
p/2144517
• Listen to your favorite Microsoft Tech Community Blog articles, powered by
Azure Speech Services!
• https://techcommunity.microsoft.com/t5/tech-community-blog/listen-to-your-favorite-microsoft-tech-community-
blog-articles/ba-p/3695684
• Try an improved Quick Assist experience
• https://techcommunity.microsoft.com/t5/windows-it-pro-blog/try-an-improved-quick-assist-experience/ba-
p/3696459
• Introducing enhanced company branding for sign-in experiences in Azure
AD
• https://techcommunity.microsoft.com/t5/microsoft-entra-azure-ad-blog/introducing-enhanced-company-
branding-for-sign-in-experiences-in/ba-p/3094110
13. Power Apps
Application development
Power Automate
Process automation
Power BI
Business analytics
Power Virtual Agents
Intelligent bots
Power Pages
External websites
Data
connectors
AI Builder Microsoft
Dataverse
Power Fx Management
Tools
Power Platform
15. Take aways
• Bots are the next step in the automation process
• Teams is the quickest and cheapest way to create chat bots
in Microsoft 365
• Always make sure you publish your bot after making any
changes
• You can incorporate Power Automate Flows in PVA
• Other bot creation tools are available outside PVA