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1
THE AGE OF THE CONSUMER
How Trends In Digital Lifestyle Define
Business Models
Three Major Trends In Digital Living
2
INFORMATION
(OPEN) ACCESS
CONSUMER CONTROL
C
O
N
T
E
N
T
T
E
C
H
N
O
L
O
G
Y
INFORMATION
Enabled By Technology
There Are Now Nearly 3 Billion People Online
4
Global internet population
Source: International Communication Union, Google
0
500
1.000
1.500
2.000
2.500
3.000
3.500
(millions)
The Majority Are Under 34
5
Age breakout of global internet users
26,5% 26,7%
20,4%
13,7%
12,7%
15-24 25-34 35-44 45-54 55+
Source: comScore (November 2014)
ACCESS
Messaging Apps Are Exploding
7
Top apps (monthly active users – global)
Source: Company Statements, News Reports, BI Intelligence estimates
0
100
200
300
400
500
600
okt.10 apr.11 okt.11 apr.12 okt.12 apr.13 okt.13 apr.14
Millions
Attention Is Shifting To Digital, Especially Mobile
8
US consumer media consumption share
45%
25%
17%
9%
7%
4%
37%
18%
11%
4%
2%
23%
TV Online Radio Print Other Mobile
2009 2010 2011 2012 2013 2014
Source: eMarketer, April 2014
And The Shift Is Generational
9
Younger audiences prefer digital to traditional media
13
32 34
48
58
68 6947
36
26
17
7
2 318
15
20
15 14
11
134
4 8 7 8
122 1 4
3
9
Aged 16-24 Aged 25-34 Aged 35-44 Aged 45-54 Aged 55-64 Aged 65-74 Aged 75+
Read newspapers/
magazines
Listen to the radio
Go online via computer/
laptop/ netbook/ tablet
Use a smartphone
Watch television
Source: Ofcom Adults’ Media Use And Attitudes Report (April 2014) Q: Which of the following media would you miss most?
The First Smartphone Generation
10
Demographics of cell phone internet usage (among cell phone owners, % in
each group who use their phone to go online)
Source: Pew Research Center, Cell Internet Use 2013
85%
73%
51%
22%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
18-29 30-49 50-64 65+
Phablets Leading The Race
11
Global annual shipments by device
Phablets
Tablets
Smartphones
(Non-Phablet)
0
200.000.000
400.000.000
600.000.000
800.000.000
1.000.000.000
1.200.000.000
1.400.000.000
1.600.000.000
1.800.000.000
2006 2007 2008 2009 2010 2011 2012 2013E 2014E 2015E 2016E 2017E 2018E 2019E
Source: BI Intelligence Estimates
Younger Demos Dominate Social
12
Average daily time spent with select social networks amongst US internet
users by age
Source: Cowen And Company (Twitter/Social User Survey 2014)
0
10
20
30
40
50
60
Facebook Tumblr Instagram Pinterest Twitter Snapchat LinkedIn
Age 18-29
Age 30-44
Age 45-60
Age 60+
CONTROL
Consumer Now In Control
Shift To Demand Pricing Over Controlled Pricing
14
BUSINESS INSIDER
The New Generation Of Business People
From Humble Beginnings
16
FOUNDED IN
2007
~2,100
PAGE VIEWS
t h e f i r s t
d a y
3
people in
a loading
dock
Fastest-Growing Digital Business News Sites
17
#1 business news site amongst legacy competitors
Source: Comscore US (000)
0
5.000
10.000
15.000
20.000
25.000
30.000
35.000
40.000
45.000
50.000
(000)
Business Insider.com
Forbes.com
WSJ.com
CNNMONEY.com
Bloomberg.com
CNBC.com
Economist.com
FT.com
A Successful Digital Model
18
Source: Google Analytics
Explosive growth across all platforms
November ‘09 August ‘15
MOBILE + TABLET
59%
19%
YoY Tablet Growth
Of All Uniques
72%
YoY Mobile Growth
438MM
+
Global Pageviews
65.8MM+
Global Uniques
113MM+
Global Visits
40%
YoY Growth
Tablet
Mobile
Desktop
19
Mobile is how digital natives are
consuming content.
Business Insider Mobile Shifts
20
Mobile overlapping desktop traffic
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2010 2011 2012 2013 2014
%WebsiteTraffic
Mobile Website Traffic Desktop Website Traffic
Source: Google Analytics, Businessinsider.com (2010 – 2014)
Business Insider Strong Video Growth
21
37.8 Million+ Streams / Month Of Original Content
Source: Ooyala
1.4 mil
4.4 mil
2 mil
4.4 mil
12.3 mil
19.8 mil
30.9 mil
37.8 mil
0
5.000.000
10.000.000
15.000.000
20.000.000
25.000.000
30.000.000
35.000.000
40.000.000
22
Social is how they’re discovering it.
Social Is Becoming Everyone’s Front Page
23
Source: Cassandra Report by Noise | The Intelligence Group
Content Discovery Driven By Social
24
Unique users across all Business Insider properties
Source: Google analytics (September 2015). Reflects all BI properties including Tech Insider
36%
28%
16%
15%
5%
SOCIAL ORGANIC SEARCH REFERRAL DIRECT OTHER
Content Discovery Driven By Social
25
Unique users across all Business Insider properties
Source: Google analytics (September 2015). Reflects all BI properties including Tech Insider
36%
28%
16%
15%
5%
SOCIAL ORGANIC SEARCH REFERRAL DIRECT OTHER
Content Discovery Driven By Social
26
Unique users across all Business Insider properties
Source: Google analytics (September 2015). Reflects all BI properties including Tech Insider
36%
28%
16%
15%
5%
SOCIAL ORGANIC SEARCH REFERRAL DIRECT OTHER
Content Discovery Driven By Social
27
Unique users across all Business Insider properties
36%
28%
16%
15%
5%
SOCIAL ORGANIC SEARCH REFERRAL DIRECT OTHER
Source: Google analytics (September 2015). Reflects all BI properties including Tech Insider
Open Model Drives Scale
28
Concluding Themes
29
• Open or Niche. Not much in-between.
• Platforms driving access (distribution is disrupted)
• The emergence of the ‘prosumer’
• Opportunity (not just disruption)
• Consumers are in control, at greater scale
• Mobile bridges gap between physical and digital
APPENDIX
And An Important Source Of News
31
Is social media an important source of news and current affairs?
Source: Cassandra Report by Noise | The Intelligence Group
60%21%
19%
Yes
No
Neither agree
nor disagree

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DW 2015: Julian Childs - The Age of the Consumer

  • 1. 1 THE AGE OF THE CONSUMER How Trends In Digital Lifestyle Define Business Models
  • 2. Three Major Trends In Digital Living 2 INFORMATION (OPEN) ACCESS CONSUMER CONTROL C O N T E N T T E C H N O L O G Y
  • 4. There Are Now Nearly 3 Billion People Online 4 Global internet population Source: International Communication Union, Google 0 500 1.000 1.500 2.000 2.500 3.000 3.500 (millions)
  • 5. The Majority Are Under 34 5 Age breakout of global internet users 26,5% 26,7% 20,4% 13,7% 12,7% 15-24 25-34 35-44 45-54 55+ Source: comScore (November 2014)
  • 7. Messaging Apps Are Exploding 7 Top apps (monthly active users – global) Source: Company Statements, News Reports, BI Intelligence estimates 0 100 200 300 400 500 600 okt.10 apr.11 okt.11 apr.12 okt.12 apr.13 okt.13 apr.14 Millions
  • 8. Attention Is Shifting To Digital, Especially Mobile 8 US consumer media consumption share 45% 25% 17% 9% 7% 4% 37% 18% 11% 4% 2% 23% TV Online Radio Print Other Mobile 2009 2010 2011 2012 2013 2014 Source: eMarketer, April 2014
  • 9. And The Shift Is Generational 9 Younger audiences prefer digital to traditional media 13 32 34 48 58 68 6947 36 26 17 7 2 318 15 20 15 14 11 134 4 8 7 8 122 1 4 3 9 Aged 16-24 Aged 25-34 Aged 35-44 Aged 45-54 Aged 55-64 Aged 65-74 Aged 75+ Read newspapers/ magazines Listen to the radio Go online via computer/ laptop/ netbook/ tablet Use a smartphone Watch television Source: Ofcom Adults’ Media Use And Attitudes Report (April 2014) Q: Which of the following media would you miss most?
  • 10. The First Smartphone Generation 10 Demographics of cell phone internet usage (among cell phone owners, % in each group who use their phone to go online) Source: Pew Research Center, Cell Internet Use 2013 85% 73% 51% 22% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 18-29 30-49 50-64 65+
  • 11. Phablets Leading The Race 11 Global annual shipments by device Phablets Tablets Smartphones (Non-Phablet) 0 200.000.000 400.000.000 600.000.000 800.000.000 1.000.000.000 1.200.000.000 1.400.000.000 1.600.000.000 1.800.000.000 2006 2007 2008 2009 2010 2011 2012 2013E 2014E 2015E 2016E 2017E 2018E 2019E Source: BI Intelligence Estimates
  • 12. Younger Demos Dominate Social 12 Average daily time spent with select social networks amongst US internet users by age Source: Cowen And Company (Twitter/Social User Survey 2014) 0 10 20 30 40 50 60 Facebook Tumblr Instagram Pinterest Twitter Snapchat LinkedIn Age 18-29 Age 30-44 Age 45-60 Age 60+
  • 14. Shift To Demand Pricing Over Controlled Pricing 14
  • 15. BUSINESS INSIDER The New Generation Of Business People
  • 16. From Humble Beginnings 16 FOUNDED IN 2007 ~2,100 PAGE VIEWS t h e f i r s t d a y 3 people in a loading dock
  • 17. Fastest-Growing Digital Business News Sites 17 #1 business news site amongst legacy competitors Source: Comscore US (000) 0 5.000 10.000 15.000 20.000 25.000 30.000 35.000 40.000 45.000 50.000 (000) Business Insider.com Forbes.com WSJ.com CNNMONEY.com Bloomberg.com CNBC.com Economist.com FT.com
  • 18. A Successful Digital Model 18 Source: Google Analytics Explosive growth across all platforms November ‘09 August ‘15 MOBILE + TABLET 59% 19% YoY Tablet Growth Of All Uniques 72% YoY Mobile Growth 438MM + Global Pageviews 65.8MM+ Global Uniques 113MM+ Global Visits 40% YoY Growth Tablet Mobile Desktop
  • 19. 19 Mobile is how digital natives are consuming content.
  • 20. Business Insider Mobile Shifts 20 Mobile overlapping desktop traffic 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 2010 2011 2012 2013 2014 %WebsiteTraffic Mobile Website Traffic Desktop Website Traffic Source: Google Analytics, Businessinsider.com (2010 – 2014)
  • 21. Business Insider Strong Video Growth 21 37.8 Million+ Streams / Month Of Original Content Source: Ooyala 1.4 mil 4.4 mil 2 mil 4.4 mil 12.3 mil 19.8 mil 30.9 mil 37.8 mil 0 5.000.000 10.000.000 15.000.000 20.000.000 25.000.000 30.000.000 35.000.000 40.000.000
  • 22. 22 Social is how they’re discovering it.
  • 23. Social Is Becoming Everyone’s Front Page 23 Source: Cassandra Report by Noise | The Intelligence Group
  • 24. Content Discovery Driven By Social 24 Unique users across all Business Insider properties Source: Google analytics (September 2015). Reflects all BI properties including Tech Insider 36% 28% 16% 15% 5% SOCIAL ORGANIC SEARCH REFERRAL DIRECT OTHER
  • 25. Content Discovery Driven By Social 25 Unique users across all Business Insider properties Source: Google analytics (September 2015). Reflects all BI properties including Tech Insider 36% 28% 16% 15% 5% SOCIAL ORGANIC SEARCH REFERRAL DIRECT OTHER
  • 26. Content Discovery Driven By Social 26 Unique users across all Business Insider properties Source: Google analytics (September 2015). Reflects all BI properties including Tech Insider 36% 28% 16% 15% 5% SOCIAL ORGANIC SEARCH REFERRAL DIRECT OTHER
  • 27. Content Discovery Driven By Social 27 Unique users across all Business Insider properties 36% 28% 16% 15% 5% SOCIAL ORGANIC SEARCH REFERRAL DIRECT OTHER Source: Google analytics (September 2015). Reflects all BI properties including Tech Insider
  • 28. Open Model Drives Scale 28
  • 29. Concluding Themes 29 • Open or Niche. Not much in-between. • Platforms driving access (distribution is disrupted) • The emergence of the ‘prosumer’ • Opportunity (not just disruption) • Consumers are in control, at greater scale • Mobile bridges gap between physical and digital
  • 31. And An Important Source Of News 31 Is social media an important source of news and current affairs? Source: Cassandra Report by Noise | The Intelligence Group 60%21% 19% Yes No Neither agree nor disagree