SlideShare a Scribd company logo
1 of 21
Download to read offline
H to G ( d K ) Your ITSM Initiative on Track
How Get (and Keep) Y     I ii i        Tk



        Hank Marquis
        Director, ITSM Consulting
        Sr. Analyst, ITSM Automation

        Enterprise Management Associates
             p         g
Source: CA
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track
How to Get (and Keep) Your ITSM Initiative on Track

More Related Content

Viewers also liked

Testarea: Prieten sau dusman? Adrian speteanu
Testarea: Prieten sau dusman? Adrian speteanuTestarea: Prieten sau dusman? Adrian speteanu
Testarea: Prieten sau dusman? Adrian speteanu
Tabăra de Testare
 
Service Management Office
Service Management OfficeService Management Office
Service Management Office
Gholami Majid
 

Viewers also liked (19)

Oracao Que Deus Ouve
Oracao Que Deus OuveOracao Que Deus Ouve
Oracao Que Deus Ouve
 
Algo mas de mí
Algo mas de míAlgo mas de mí
Algo mas de mí
 
Qui Suis Je 1
Qui Suis Je  1Qui Suis Je  1
Qui Suis Je 1
 
Application of the Month: Nautilus
Application of the Month: NautilusApplication of the Month: Nautilus
Application of the Month: Nautilus
 
Software 2008: The Convergence of Open Source & SaaS
Software 2008: The Convergence of Open Source & SaaSSoftware 2008: The Convergence of Open Source & SaaS
Software 2008: The Convergence of Open Source & SaaS
 
Virtualization: The Best Initiative to Alleviate the Power Crisis in the Data...
Virtualization: The Best Initiative to Alleviate the Power Crisis in the Data...Virtualization: The Best Initiative to Alleviate the Power Crisis in the Data...
Virtualization: The Best Initiative to Alleviate the Power Crisis in the Data...
 
High Performance in Mobile Wireless Applications
High Performance in Mobile Wireless ApplicationsHigh Performance in Mobile Wireless Applications
High Performance in Mobile Wireless Applications
 
Testarea: Prieten sau dusman? Adrian speteanu
Testarea: Prieten sau dusman? Adrian speteanuTestarea: Prieten sau dusman? Adrian speteanu
Testarea: Prieten sau dusman? Adrian speteanu
 
The On-Demand Project Execution Company
The On-Demand Project Execution CompanyThe On-Demand Project Execution Company
The On-Demand Project Execution Company
 
What is DevOps? - ITSM Academy Webinar
What is DevOps?  - ITSM Academy Webinar What is DevOps?  - ITSM Academy Webinar
What is DevOps? - ITSM Academy Webinar
 
Physical Security & IT
Physical Security & ITPhysical Security & IT
Physical Security & IT
 
Using Models for Incident, Change, Problem and Request Fulfillment Management...
Using Models for Incident, Change, Problem and Request Fulfillment Management...Using Models for Incident, Change, Problem and Request Fulfillment Management...
Using Models for Incident, Change, Problem and Request Fulfillment Management...
 
Open Innovation Y Sus Ventajas Sobre La GestióN Del Conocimiento
Open Innovation Y Sus Ventajas Sobre La GestióN Del ConocimientoOpen Innovation Y Sus Ventajas Sobre La GestióN Del Conocimiento
Open Innovation Y Sus Ventajas Sobre La GestióN Del Conocimiento
 
ITIL Service Strategy - ITSM Academy Webinar
ITIL Service Strategy - ITSM Academy Webinar ITIL Service Strategy - ITSM Academy Webinar
ITIL Service Strategy - ITSM Academy Webinar
 
ITSM Governance Overview
ITSM Governance OverviewITSM Governance Overview
ITSM Governance Overview
 
Service Management Office
Service Management OfficeService Management Office
Service Management Office
 
Should you establish a Service Management Office (SMO) - ITSM Academy Webinar
Should you establish a Service Management Office (SMO) - ITSM Academy WebinarShould you establish a Service Management Office (SMO) - ITSM Academy Webinar
Should you establish a Service Management Office (SMO) - ITSM Academy Webinar
 
How to implement effective ITSM System
How to implement effective ITSM SystemHow to implement effective ITSM System
How to implement effective ITSM System
 
A Starter Guide to IT Managed Services
A Starter Guide to IT Managed ServicesA Starter Guide to IT Managed Services
A Starter Guide to IT Managed Services
 

Similar to How to Get (and Keep) Your ITSM Initiative on Track

Challenges financial information_systems_a_clarke
Challenges financial information_systems_a_clarkeChallenges financial information_systems_a_clarke
Challenges financial information_systems_a_clarke
Shane Dempsey
 
Managing Information Technology Services
Managing Information Technology ServicesManaging Information Technology Services
Managing Information Technology Services
michaelmadsen
 
itSMF Conference 2015 - Johann Diaz - Service Mgt is Dead v2.2post
itSMF Conference 2015 - Johann Diaz - Service Mgt is Dead v2.2postitSMF Conference 2015 - Johann Diaz - Service Mgt is Dead v2.2post
itSMF Conference 2015 - Johann Diaz - Service Mgt is Dead v2.2post
Johann Diaz
 
Iaitam 2012-zero-to-60-v2
Iaitam 2012-zero-to-60-v2Iaitam 2012-zero-to-60-v2
Iaitam 2012-zero-to-60-v2
slemm
 
DFlabs corporate profile 01-2013
DFlabs corporate profile 01-2013DFlabs corporate profile 01-2013
DFlabs corporate profile 01-2013
DFLABS SRL
 

Similar to How to Get (and Keep) Your ITSM Initiative on Track (20)

Challenges financial information_systems_a_clarke
Challenges financial information_systems_a_clarkeChallenges financial information_systems_a_clarke
Challenges financial information_systems_a_clarke
 
Business: Security & Privacy
Business: Security & PrivacyBusiness: Security & Privacy
Business: Security & Privacy
 
Managing Information Technology Services
Managing Information Technology ServicesManaging Information Technology Services
Managing Information Technology Services
 
3PD Last-Mile Delivery
3PD Last-Mile Delivery3PD Last-Mile Delivery
3PD Last-Mile Delivery
 
How to succeed in the cloud
How to succeed in the cloudHow to succeed in the cloud
How to succeed in the cloud
 
Benchmark and exit clauses how to knock down the exit barriers - ulrich bäumer
Benchmark and exit clauses  how to knock down the exit barriers - ulrich bäumerBenchmark and exit clauses  how to knock down the exit barriers - ulrich bäumer
Benchmark and exit clauses how to knock down the exit barriers - ulrich bäumer
 
IT Shared Services Costing
IT Shared Services CostingIT Shared Services Costing
IT Shared Services Costing
 
Dit yvol2iss6
Dit yvol2iss6Dit yvol2iss6
Dit yvol2iss6
 
itSMF Conference 2015 - Johann Diaz - Service Mgt is Dead v2.2post
itSMF Conference 2015 - Johann Diaz - Service Mgt is Dead v2.2postitSMF Conference 2015 - Johann Diaz - Service Mgt is Dead v2.2post
itSMF Conference 2015 - Johann Diaz - Service Mgt is Dead v2.2post
 
Relating Enterprise Strategy
Relating Enterprise StrategyRelating Enterprise Strategy
Relating Enterprise Strategy
 
ict.......pptx
ict.......pptxict.......pptx
ict.......pptx
 
Insurance Technology Trends
Insurance Technology TrendsInsurance Technology Trends
Insurance Technology Trends
 
Cybersecurity It Audit Services Gt April2012
Cybersecurity It Audit Services Gt April2012Cybersecurity It Audit Services Gt April2012
Cybersecurity It Audit Services Gt April2012
 
Dit yvol7iss9
Dit yvol7iss9Dit yvol7iss9
Dit yvol7iss9
 
Iaitam 2012-zero-to-60-v2
Iaitam 2012-zero-to-60-v2Iaitam 2012-zero-to-60-v2
Iaitam 2012-zero-to-60-v2
 
DFlabs corporate profile 01-2013
DFlabs corporate profile 01-2013DFlabs corporate profile 01-2013
DFlabs corporate profile 01-2013
 
Customer experience management
Customer experience managementCustomer experience management
Customer experience management
 
IRIS World 2018 - Keynote 2 - Thrive in the Digital Economy
IRIS World 2018 - Keynote 2 - Thrive in the Digital EconomyIRIS World 2018 - Keynote 2 - Thrive in the Digital Economy
IRIS World 2018 - Keynote 2 - Thrive in the Digital Economy
 
Data Warehousing: What's Available on System z Today
Data Warehousing: What's Available on System z TodayData Warehousing: What's Available on System z Today
Data Warehousing: What's Available on System z Today
 
Gaurav Ism Pulse 2010
Gaurav Ism Pulse 2010Gaurav Ism Pulse 2010
Gaurav Ism Pulse 2010
 

More from digitallibrary

Sinking like a BRIC: Better Choices than Brazil, Russia,
Sinking like a BRIC: Better Choices than Brazil, Russia,Sinking like a BRIC: Better Choices than Brazil, Russia,
Sinking like a BRIC: Better Choices than Brazil, Russia,
digitallibrary
 
Lost in Translation: Unique issues in tech vendor
Lost in Translation: Unique issues in tech vendorLost in Translation: Unique issues in tech vendor
Lost in Translation: Unique issues in tech vendor
digitallibrary
 
Virtualized Data Centers
Virtualized Data CentersVirtualized Data Centers
Virtualized Data Centers
digitallibrary
 

More from digitallibrary (20)

Application Virtualization: What its all about and how do you manage it?
Application Virtualization: What its all about and how do you manage it?Application Virtualization: What its all about and how do you manage it?
Application Virtualization: What its all about and how do you manage it?
 
How taking a strategic approach to WAN optimization supports application deli...
How taking a strategic approach to WAN optimization supports application deli...How taking a strategic approach to WAN optimization supports application deli...
How taking a strategic approach to WAN optimization supports application deli...
 
FAN - An Architecture for Data Management
FAN - An Architecture for Data ManagementFAN - An Architecture for Data Management
FAN - An Architecture for Data Management
 
10GE Challenges, Opportunities, Vision
10GE Challenges, Opportunities, Vision10GE Challenges, Opportunities, Vision
10GE Challenges, Opportunities, Vision
 
Virtualization and WAN Optimization
Virtualization and WAN OptimizationVirtualization and WAN Optimization
Virtualization and WAN Optimization
 
The Industrialisation of Software Development
The Industrialisation of Software DevelopmentThe Industrialisation of Software Development
The Industrialisation of Software Development
 
The Impact of SOA on Traditional Middleware Technologies
The Impact of SOA on Traditional Middleware TechnologiesThe Impact of SOA on Traditional Middleware Technologies
The Impact of SOA on Traditional Middleware Technologies
 
The Open Source & SaaS Revolution
The Open Source & SaaS RevolutionThe Open Source & SaaS Revolution
The Open Source & SaaS Revolution
 
Sinking like a BRIC: Better Choices than Brazil, Russia,
Sinking like a BRIC: Better Choices than Brazil, Russia,Sinking like a BRIC: Better Choices than Brazil, Russia,
Sinking like a BRIC: Better Choices than Brazil, Russia,
 
Lost in Translation: Unique issues in tech vendor
Lost in Translation: Unique issues in tech vendorLost in Translation: Unique issues in tech vendor
Lost in Translation: Unique issues in tech vendor
 
Adaptive Access Contextual Security for Application Delivery Networks
Adaptive Access Contextual Security for Application Delivery NetworksAdaptive Access Contextual Security for Application Delivery Networks
Adaptive Access Contextual Security for Application Delivery Networks
 
Virtualized Data Centers
Virtualized Data CentersVirtualized Data Centers
Virtualized Data Centers
 
Architectures for IP Telephony Deployment
Architectures for IP Telephony DeploymentArchitectures for IP Telephony Deployment
Architectures for IP Telephony Deployment
 
Outsourcing 3.0: India the Market and the Factory for Software Products
Outsourcing 3.0: India the Market and the Factory for Software ProductsOutsourcing 3.0: India the Market and the Factory for Software Products
Outsourcing 3.0: India the Market and the Factory for Software Products
 
Greening the Data Center: The IT Industry's Energy Efficiency Imperative
Greening the Data Center: The IT Industry's Energy Efficiency ImperativeGreening the Data Center: The IT Industry's Energy Efficiency Imperative
Greening the Data Center: The IT Industry's Energy Efficiency Imperative
 
Virtual Desktop Architecture
Virtual Desktop ArchitectureVirtual Desktop Architecture
Virtual Desktop Architecture
 
RSS: Communication, for the Enterprise
RSS: Communication, for the EnterpriseRSS: Communication, for the Enterprise
RSS: Communication, for the Enterprise
 
Enterprise Wi-Fi Network Management: Issues and Best Practices
Enterprise Wi-Fi Network Management: Issues and Best PracticesEnterprise Wi-Fi Network Management: Issues and Best Practices
Enterprise Wi-Fi Network Management: Issues and Best Practices
 
Seven Rules for Kick-Ass Market Positioning
Seven Rules for Kick-Ass Market PositioningSeven Rules for Kick-Ass Market Positioning
Seven Rules for Kick-Ass Market Positioning
 
Disaster Recovery For Small and Medium Enterprises
Disaster Recovery For Small and Medium EnterprisesDisaster Recovery For Small and Medium Enterprises
Disaster Recovery For Small and Medium Enterprises
 

Recently uploaded

Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
Matteo Carbone
 
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Anamikakaur10
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Sheetaleventcompany
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
amitlee9823
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
lizamodels9
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
amitlee9823
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
dlhescort
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
dollysharma2066
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
amitlee9823
 

Recently uploaded (20)

Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceEluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture concept
 

How to Get (and Keep) Your ITSM Initiative on Track

  • 1. H to G ( d K ) Your ITSM Initiative on Track How Get (and Keep) Y I ii i Tk Hank Marquis Director, ITSM Consulting Sr. Analyst, ITSM Automation Enterprise Management Associates p g