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MASTER
CLASS
DUBLIN, IRELAND ~ SEPTEMBER 5 - 6, 2022
DIGIMARCONIRELAND.IE | #DigiMarConIreland
Account Based
Marketing Master Class
Amanda Louw Bester
FOUNDER
PRAGMATTICA DIGITAL CONSULTING
ABM Masterclass
B2C vs B2B
Business to Consumer
I
One-to-Many customers
Business to Business
I
One-to-Few
B2B Sales Funnel B2C Sales Funnel
Key Differenciators
FACTS FUN
KPI’s to determine if your B2B
marketing is succeeding
Shortening your sales cycle
Increase in MQLs and SQLs
Increase in contract renewals
Improved customer lifetime value
Account-based marketing (ABM) is a
structured go-to-market strategy that
involves the coordination of the sales
and marketing departments to create
personalized, targeted marketing
campaigns.
4 Key Principles
of ABM
With ABM, sales and marketing focus on solving the buyer’s problem, rather than
promoting the solution they want to sell.
1. Client Centricity & Insight
2. Partnership between Sales & Marketing
ABM will only achieve its potential
when sales and marketing work
hand in hand.
3. Focus on reputation & relationships, not
just revenue
ABM objectives focus on client
lifetime value, going beyond
lead generation and short-term
revenue goals.
4 Tailored Programs & Campaigns
Marketing and sales teams work together to craft personalized content to drive interest
and engagement.
Direct Events Tailored
content
Organic
Social & Online
ads
Search Ads &
Content
Targeted PR Billboards,
Posters and
Sponsorship
How Does It Work?
Data
Enriched
Profiles
(DEPs)
A detailed prospect
& Account profile is
developed using a
combination of tools
and techniques
Personal
Marketing
Plan (PMP)
A customer
journey is
developed based
on the insights
generated from the
persona
Production
Produce adverts,
op-eds, articles,
videos, and
social media
content designed
to engage the
prospect.
POEM
(placement/
publishing/
eventing)
Place the content
across paid, owned
and earned media
channels to ensure
we reach the
prospect multiple
times over the time
Track and
Optimize
Gather data from
each touchpoint to
get a sense of what
is working and what
isn’t working so we
can optimise and
refine the persona,
the plan, and the
creative.
Account Based Marketing Strategy for B2B Organizations
Attract
Nurture
Close
Identify
Land & Expand
Engage
Traditional Marketing
For Brand Awareness
Account Based Marketing
For Sales Conversion
Use the Traditional Marketing funnel
approach for overall Co. Brand
Awareness and development
Use ABM to support direct sales
efforts across serviced industry
sectors.
FEEL
KNOW
DO
Lessons Learned
1. Using traditional marketing thinking
2. Not Employing Personalization
3. Identifying And Prioritizing The Wrong
Accounts
Obstacles encountered
4. Sales & Marketing not on the same
page
5. Customer Research and Persona Fail
6. Only focusing on digital marketing
Obstacles encountered
7. Not Cultivating Relationships With Targeted Accounts
8. Marketing does not exist to replace sales and sales is not there
to replace marketing.
Questions?
14 YEARS IN DIGITAL MEDIA
ABOUT ME
Business Development Manager
- Mobile publisher acquisitions Africa
- Employee No:1 for 2x programmatic start-ups
- Marketing & Monetization Strategist
- AdTech Consultant
- Specialist Performance Marketing Strategy &
Analytics
o IAB 2018 Top 7 wonder women in tech – Speaker
o IAB 2019 Bookmarks Awards Judge
o AfricaCom Panel Moderator &
o AfricaCom Finalist - Women Innovator of The Year 2019!
o UCT GSB Data Analytics Lecturer
o International speaker – digital media, programmatic, performance
marketing
Intro to B2B
Smart Sales
Intelligence
Sales professionals need to persuade, negotiate, and
communicate value in a way that resonates with their
clients. Our product provides you with the data needed to
quickly understand a person's behaviour, motivations, and
communication style so that you can build trust, improve
the quality and response rate of your sales calls and
meetings, and close with confidence.
Our direct sales playbooks include specific strategies to help
you close deals faster for any business situation.
Enrich your understanding of an account
beyond generic prospect insights and
data-points.
Understand how to motivate buyers and
drive deals forward with rich
personality profiles
Account Based Marketing Sales Funnel
Account Based Marketing - Amanda Louw Bester, Pragmattica Digital Consulting

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Account Based Marketing - Amanda Louw Bester, Pragmattica Digital Consulting

  • 1. MASTER CLASS DUBLIN, IRELAND ~ SEPTEMBER 5 - 6, 2022 DIGIMARCONIRELAND.IE | #DigiMarConIreland Account Based Marketing Master Class Amanda Louw Bester FOUNDER PRAGMATTICA DIGITAL CONSULTING
  • 3.
  • 4. B2C vs B2B Business to Consumer I One-to-Many customers Business to Business I One-to-Few
  • 5. B2B Sales Funnel B2C Sales Funnel
  • 7. KPI’s to determine if your B2B marketing is succeeding Shortening your sales cycle Increase in MQLs and SQLs Increase in contract renewals Improved customer lifetime value
  • 8. Account-based marketing (ABM) is a structured go-to-market strategy that involves the coordination of the sales and marketing departments to create personalized, targeted marketing campaigns.
  • 10. With ABM, sales and marketing focus on solving the buyer’s problem, rather than promoting the solution they want to sell. 1. Client Centricity & Insight
  • 11. 2. Partnership between Sales & Marketing ABM will only achieve its potential when sales and marketing work hand in hand.
  • 12. 3. Focus on reputation & relationships, not just revenue ABM objectives focus on client lifetime value, going beyond lead generation and short-term revenue goals.
  • 13. 4 Tailored Programs & Campaigns Marketing and sales teams work together to craft personalized content to drive interest and engagement. Direct Events Tailored content Organic Social & Online ads Search Ads & Content Targeted PR Billboards, Posters and Sponsorship
  • 14. How Does It Work? Data Enriched Profiles (DEPs) A detailed prospect & Account profile is developed using a combination of tools and techniques Personal Marketing Plan (PMP) A customer journey is developed based on the insights generated from the persona Production Produce adverts, op-eds, articles, videos, and social media content designed to engage the prospect. POEM (placement/ publishing/ eventing) Place the content across paid, owned and earned media channels to ensure we reach the prospect multiple times over the time Track and Optimize Gather data from each touchpoint to get a sense of what is working and what isn’t working so we can optimise and refine the persona, the plan, and the creative.
  • 15. Account Based Marketing Strategy for B2B Organizations Attract Nurture Close Identify Land & Expand Engage Traditional Marketing For Brand Awareness Account Based Marketing For Sales Conversion Use the Traditional Marketing funnel approach for overall Co. Brand Awareness and development Use ABM to support direct sales efforts across serviced industry sectors. FEEL KNOW DO
  • 16. Lessons Learned 1. Using traditional marketing thinking 2. Not Employing Personalization 3. Identifying And Prioritizing The Wrong Accounts
  • 17. Obstacles encountered 4. Sales & Marketing not on the same page 5. Customer Research and Persona Fail 6. Only focusing on digital marketing
  • 18. Obstacles encountered 7. Not Cultivating Relationships With Targeted Accounts 8. Marketing does not exist to replace sales and sales is not there to replace marketing.
  • 20. 14 YEARS IN DIGITAL MEDIA ABOUT ME Business Development Manager - Mobile publisher acquisitions Africa - Employee No:1 for 2x programmatic start-ups - Marketing & Monetization Strategist - AdTech Consultant - Specialist Performance Marketing Strategy & Analytics o IAB 2018 Top 7 wonder women in tech – Speaker o IAB 2019 Bookmarks Awards Judge o AfricaCom Panel Moderator & o AfricaCom Finalist - Women Innovator of The Year 2019! o UCT GSB Data Analytics Lecturer o International speaker – digital media, programmatic, performance marketing
  • 21. Intro to B2B Smart Sales Intelligence Sales professionals need to persuade, negotiate, and communicate value in a way that resonates with their clients. Our product provides you with the data needed to quickly understand a person's behaviour, motivations, and communication style so that you can build trust, improve the quality and response rate of your sales calls and meetings, and close with confidence. Our direct sales playbooks include specific strategies to help you close deals faster for any business situation. Enrich your understanding of an account beyond generic prospect insights and data-points. Understand how to motivate buyers and drive deals forward with rich personality profiles
  • 22. Account Based Marketing Sales Funnel