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FROM COOKIES TO CONVERSATIONS
THE DIGITAL LANDSCAPE IS EVOLVING TO AN
OPT-IN WORLD
EUROPE + GDPR FB + PRIVACY DATA COLLECTION
Movement began in
Europe and is now
growing to the United
States.
Facebook privacy
issues are accelerating
proliferation of data
concerns.
Third-party data and
cookie collection are
a thing of the past.
CONSUMERS HAVE THE
RIGHT TO KNOW AND
DECIDE WHO RECEIVES
THEIR DATA
Why such a big deal?
But it only affects the
European Union, why would
I care?
TAKES EFFECT IN 2020
“
—Media Post, March 2018
64% of cookies are either blocked or
disabled. Rejection rate much higher on
mobile (75%) compared to desktop (41%).
”
eMarketer, 2017
of brands believe they
will not need to rely on cookies
for digital marketing in the next
2 years
63
%
4.5%
24.8%
31.7%
32.1%
2.8%
4.1%
Next 1-2 years
Next 2-5 years
Next 12 months
Don’t know
This won’t
happen5+ years
WHAT ARE OUR CHOICES WITHOUT THE COOKIE?
UNIQUE IDENTIFIERS 1ST PARTY DATA
Anonymized
identifiers only will be
the standard
Opt-in data for
brands to market to
you
WHAT ARE OUR CHOICES WITHOUT THE COOKIE?
UNIQUE IDENTIFIERS 1ST PARTY DATA
Anonymized
identifiers only will be
the standard
Opt-in data for
brands to market to
you
UNIQUE
INDENTIFIERS
Anonymized data is
when all identifiable
factors have been
eliminated from a set of
data - no personal data
or the ability to relate
the data to a person
exists.
WHAT ARE OUR CHOICES WITHOUT THE COOKIE?
UNIQUE IDENTIFIERS 1ST PARTY DATA
Anonymized
identifiers only will be
the standard
Opt-in data for
brands to market to
you
Opt-in brand held first
party data is the future.
Scale is an issue.
1ST PARTY
DATA
1ST
HOW DO BRANDS COLLECT FIRST PARTY DATA WHERE
CUSTOMERS WANT TO OPT-IN?
PROVIDE CUSTOMERS
VALUE
Elements of the value pyramid
- the more elements the brand
provides the greater the
loyalty to the brand.
*Marketo
Signal, 2018
First-party data is marketers’ top choice for driving customer engagement and
insights.
Less than 10% of marketers report the same benefits from using third-party
dat.
74% say first-party data
gives the greatest insight
into their customers
64% say first-party data
leads to the highest
increase in customer
lifetime value
62% say first-party data
offers the highest lift
among data sources
THANK YOU.

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The Digital Landscape is Evolving to an Opt-In World

  • 1. FROM COOKIES TO CONVERSATIONS
  • 2. THE DIGITAL LANDSCAPE IS EVOLVING TO AN OPT-IN WORLD EUROPE + GDPR FB + PRIVACY DATA COLLECTION Movement began in Europe and is now growing to the United States. Facebook privacy issues are accelerating proliferation of data concerns. Third-party data and cookie collection are a thing of the past.
  • 3.
  • 4. CONSUMERS HAVE THE RIGHT TO KNOW AND DECIDE WHO RECEIVES THEIR DATA Why such a big deal?
  • 5. But it only affects the European Union, why would I care?
  • 6.
  • 7.
  • 9.
  • 10. “ —Media Post, March 2018 64% of cookies are either blocked or disabled. Rejection rate much higher on mobile (75%) compared to desktop (41%). ”
  • 11. eMarketer, 2017 of brands believe they will not need to rely on cookies for digital marketing in the next 2 years 63 % 4.5% 24.8% 31.7% 32.1% 2.8% 4.1% Next 1-2 years Next 2-5 years Next 12 months Don’t know This won’t happen5+ years
  • 12. WHAT ARE OUR CHOICES WITHOUT THE COOKIE? UNIQUE IDENTIFIERS 1ST PARTY DATA Anonymized identifiers only will be the standard Opt-in data for brands to market to you
  • 13. WHAT ARE OUR CHOICES WITHOUT THE COOKIE? UNIQUE IDENTIFIERS 1ST PARTY DATA Anonymized identifiers only will be the standard Opt-in data for brands to market to you
  • 14. UNIQUE INDENTIFIERS Anonymized data is when all identifiable factors have been eliminated from a set of data - no personal data or the ability to relate the data to a person exists.
  • 15. WHAT ARE OUR CHOICES WITHOUT THE COOKIE? UNIQUE IDENTIFIERS 1ST PARTY DATA Anonymized identifiers only will be the standard Opt-in data for brands to market to you
  • 16. Opt-in brand held first party data is the future. Scale is an issue. 1ST PARTY DATA 1ST
  • 17. HOW DO BRANDS COLLECT FIRST PARTY DATA WHERE CUSTOMERS WANT TO OPT-IN? PROVIDE CUSTOMERS VALUE
  • 18. Elements of the value pyramid - the more elements the brand provides the greater the loyalty to the brand.
  • 20. Signal, 2018 First-party data is marketers’ top choice for driving customer engagement and insights. Less than 10% of marketers report the same benefits from using third-party dat. 74% say first-party data gives the greatest insight into their customers 64% say first-party data leads to the highest increase in customer lifetime value 62% say first-party data offers the highest lift among data sources