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MANAGEMENT & LEADERSHIP TUTOR: DIANA CRISTINA PORTO [email_address]
Different Interpretations <ul><li>Traditional Interpretation: </li></ul><ul><li>Activities of the 4 functions: planning – ...
What does it take to be a good  Manager? <ul><li>Formal authority </li></ul><ul><li>Follow the organization’s policy </li>...
Management Styles <ul><li>Autocratic :  </li></ul><ul><li>* makes all the decisions </li></ul><ul><li>* closely supervise ...
Management Styles 2 <ul><li>Paternalistic </li></ul><ul><li>* more attentions to social needs </li></ul><ul><li>of workers...
Management Styles 3 <ul><li>Democratic </li></ul><ul><li>* trust employees = make decisions </li></ul><ul><li>*delegate au...
Management Styles 3 Mistakes and errors if workers not skilled Delegation =  Motivation For complex decisions DEMOCRATIC S...
Leadership <ul><li>“ Setting a new direction or vission that others follow, without considering how the new direction will...
Key elements in Leadership <ul><li>Leadership is an activity or a process </li></ul><ul><li>Involves influence, exemplary ...
Leadership deals with:   <ul><li>Providing meaning and support </li></ul><ul><li>Focusing on right things to do </li></ul>...
Types of Leadership <ul><li>Visionary Leader </li></ul><ul><li>Integration Leader </li></ul><ul><li>Fulfilment Leader </li...
Leaders or Managers? Head Heart Appeal to Existing roads New roads Direction Control Passion Energy Formal Authority Perso...
“ I like things to be done my way but by somebody else”
“ Miss Frimley, do I take sugar?”
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Management

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Management

  1. 1. MANAGEMENT & LEADERSHIP TUTOR: DIANA CRISTINA PORTO [email_address]
  2. 2. Different Interpretations <ul><li>Traditional Interpretation: </li></ul><ul><li>Activities of the 4 functions: planning – organising resources – leading – controlling/coordinating </li></ul><ul><li>Getting things done </li></ul><ul><li>Group of people responsible for making decisions </li></ul><ul><li>Newer interpretation: </li></ul><ul><li>More focused on leadership skills </li></ul>
  3. 3. What does it take to be a good Manager? <ul><li>Formal authority </li></ul><ul><li>Follow the organization’s policy </li></ul><ul><li>Calm under pressure: clear decisions </li></ul><ul><li>Well informed and knowlegeable in business matters </li></ul><ul><li>Think creatively: vision and solving problems </li></ul><ul><li>Desire to achieve great things </li></ul>
  4. 4. Management Styles <ul><li>Autocratic : </li></ul><ul><li>* makes all the decisions </li></ul><ul><li>* closely supervise and control </li></ul><ul><li>workers </li></ul><ul><li>* downward communication </li></ul><ul><li>* give orders & expect to be obeyed </li></ul><ul><li>* not motivating for workers </li></ul><ul><li>* Effective in certain situations: </li></ul><ul><li>- quick decisions (crisis) </li></ul><ul><li>- large number of low skilled workers </li></ul>
  5. 5. Management Styles 2 <ul><li>Paternalistic </li></ul><ul><li>* more attentions to social needs </li></ul><ul><li>of workers </li></ul><ul><li>* happy workers </li></ul><ul><li>* act as a father figure </li></ul><ul><li>* downward communication </li></ul><ul><li>* consult employees and listen to </li></ul><ul><li>their opinions </li></ul><ul><li>* make the final decision </li></ul><ul><li>* staff need direction </li></ul><ul><li>* Mayo’s and Maslow’s theories </li></ul>
  6. 6. Management Styles 3 <ul><li>Democratic </li></ul><ul><li>* trust employees = make decisions </li></ul><ul><li>*delegate authority = empowerment </li></ul><ul><li>* two-way communication </li></ul><ul><li>* encourage leadership skills </li></ul><ul><li>* not feasible for the majority of </li></ul><ul><li>decisions </li></ul><ul><li>* may take longer to reach decision </li></ul><ul><li>* Herzberg’s and Maslow’s theories </li></ul>
  7. 7. Management Styles 3 Mistakes and errors if workers not skilled Delegation = Motivation For complex decisions DEMOCRATIC Slows down decision making Still quite dictatorial Social needs fulfilled More two-way communication PATERNALISTIC Downward communication “ Them and us” Quick decisions Effective with low skilled AUTOCRATIC DISADVANTAGES ADVANTAGES
  8. 8. Leadership <ul><li>“ Setting a new direction or vission that others follow, without considering how the new direction will be achieved.” </li></ul><ul><li>In all social formal and informal situations </li></ul><ul><li>Even with friends </li></ul><ul><li>Situation changes = leader too </li></ul><ul><li>“ Ability to influence people toward the achievement of goals” </li></ul>
  9. 9. Key elements in Leadership <ul><li>Leadership is an activity or a process </li></ul><ul><li>Involves influence, exemplary behaviour or persuasion </li></ul><ul><li>Involves actors who are both leaders and followers </li></ul><ul><li>Has various outcomes: achievement of goals, but also commitment of individuals to such goals . </li></ul><ul><li>Situational and contextual factors </li></ul>
  10. 10. Leadership deals with: <ul><li>Providing meaning and support </li></ul><ul><li>Focusing on right things to do </li></ul><ul><li>Structuring environment to achieve the organization’s goals </li></ul><ul><li>Getting others to do what you want </li></ul><ul><li>Motivating people to get things done willingly </li></ul><ul><li>Enabling others to take responsibility </li></ul><ul><li>Empowering others to do what they think is right </li></ul><ul><li>Helping people feel less fearful, more confident </li></ul>
  11. 11. Types of Leadership <ul><li>Visionary Leader </li></ul><ul><li>Integration Leader </li></ul><ul><li>Fulfilment Leader </li></ul><ul><li>Transactional Leader </li></ul><ul><li>Transformational Leaders </li></ul><ul><li>Charismatic Leader </li></ul><ul><li>Autocratic, Democratic and Laissez–Faire </li></ul>
  12. 12. Leaders or Managers? Head Heart Appeal to Existing roads New roads Direction Control Passion Energy Formal Authority Personal charisma Power Makes Facilites Decision Managing work Leading people Focus Stability Change Essence Subordinates Followers MANAGER LEADER SUBJECT
  13. 13. “ I like things to be done my way but by somebody else”
  14. 14. “ Miss Frimley, do I take sugar?”

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