2. 2.1 Leadership
Style
ī Different styles were needed for different situations and
each leader needed to know when to exhibit a particular
approach
ī Leadership strategies define every leader's personal
leadership style
ī Three factors that influence which leadership style to use.
1. The managerâs personal background: What personality,
knowledge, values, ethics, and experiences does the
manager have. What does he or she think will work?
2. Staff being supervised: Staff individuals with different
personalities and backgrounds; The leadership style used
will vary depending upon the individual staff and what he
or she will respond best to
3. The organization: The traditions, values, philosophy, and
concerns of the organization influence how a manager acts
ī Basis leadership styles: Autocratic/ Bureaucratic/ Laisses
faire/ Democratic
3. 2.1.1
Autocratic
style
ī The classical approach(authocratic).
ī Manager retains as much power and decision
making authority as possible
âĸ Does not consult staff, nor allowed to give any input
âĸ Staff expected to obey orders without receiving any
explanations
âĸ Structured set of rewards and punishments
ī Greatly criticized during the past 30 years
ī In general Autocratic leaders: Rely on threats and
punishment to influence staff ,Do not trust staff and
Do not allow for employee input
4. Essential to
use when
īNew, untrained staff do not know which tasks
to perform or which procedures to follow
ī Effective supervision provided only through
detailed orders and instructions
īStaff do not respond to any other leadership
style
ī Limited time in which to make a decision
ī A managerâs power is challenged by staff â°
īWork needs to be coordinated with another
department or organization
5. Should be
avoided when
īStaff become tense, fearful, or
resentful
ī Staff expect their opinions heard
īStaff depend on their manager to
make all their decisions
īLow staff morale, high turnover and
absenteeism and work stoppage
6. 2.1.2
Bureaucratic
Leadership
style
ī Manages âby the book¨
ī âĸ Everything done according to procedure or policy
âĸ If not covered by the book, referred to the next level
above
âĸ A police officer not a leader
âĸ Enforces the rules
ī Most effective when Staff performing routine tasks
over and over , Staff need to understand certain
standards or procedures, Safety or security training
conducted and Staff performing tasks that require
handling cash
ī Ineffective when Work habits form that are hard to
break, especially if they are no longer useful, Staff lose
their interest in their jobs and in their co-workers and
staff do only what is expected of them and no more.
7. 2.1.3
Democratic
leadership
style
ī Also known as participative style
ī Encourages staff to be a part of the decision making
ī Keeps staff informed about everything that affects their
work and shares decision making and problem solving
responsibilities
ī Produce high quality and high quantity work for long
periods of time
ī Staff like the trust they receive and respond with
cooperation, team spirit, and high morale
ī Develops plans to help staff evaluate their own
performance
ī Allows staff to establish goals
ī Encourages staff to grow on the job and be promoted
ī Recognizes and encourages achievement
8. Most
Successful and
EffectiveWhen
ī Used with highly skilled or experienced staff or
when implementing(Applying) operational changes
or resolving individual or group problems
ī Most effective when you Wants to keep staff
informed about matters that affect them/ Wants
staff to share in decision-making and problem-
solving duties/ Wants to provide opportunities for
staff to develop a high sense of personal growth
and job satisfaction/ A large or complex problem
that requires lots of input to solve/ Changes must
be made or problems solved that affect staff / Want
to encourage team building and participation
9. Not Effective
when
īNot enough time to get everyoneâs
input
ī Easier and more cost-effective for
the manager to make the decision
âĸ Canât afford mistakes
âĸ Manager feels threatened by this
type of leadership
âĸ Staff safety is a critical concern
10. 2.1.4 Laisse's
faire
ī Also known as the âhands-off¨ style
ī The manager provides little or no direction and gives staff as
much freedom as possible
ī All authority or power given to the staff and they determine
goals, make decisions, and resolve problems on their own
ī An effective style to use Staff highly skilled, experienced,
and educated, Staff have pride in their work and the drive to
do it successfully on their own, Outside experts, such as staff
specialists or consultants used and Staff trustworthy and
experienced
ī Not effective when Staff feel insecure at the unavailability of
a manager, The manager cannot provide regular feedback to
staff on how well they are doing , Managers unable to thank
staff for their good work ,The manager doesnât understand
his or her responsibilities and hoping the staff cover for him
or her
12. 2.2.Leadership
Theories
īThe major leadership theories tend to
emphasis certain core issues
īGreat ManTheory- focused on the leader
īTrait theories- focused on the leader
īBehavioral theories- focused on how the
leader interacts with his/her group members
īContingence /situational theory-
13. 2.2.1.Great
ManTheory
ī Thomas Carlyle
ī The history of the world is the biography of great
men
ī Effective leaders are âheroesâ with intellectual
superiority, courage and significant influence on the
masses
ī some people are born to lead.
ī Great leaders canât be made because leadership
qualities are innate
ī Characteristics like charisma, intelligence, political
skills and wisdom are some of the natural qualities
of a successful leader.
14. īThe two major assumptions of the
theory were that
a. EVERY GREAT LEADER IS BORN
WITHTRAITSTHAT PREPARE
THEMTO RISE AND LEAD AND
b. PEOPLE BECOME GREAT
LEADERS WHENTHEREâS A
NEED
15. Limitations of
the theory
ī Itâs based on myths and assumptions with little logic to back it
ī It doesnât consider external environments or situations that often
influence human behavior and attitudes
ī There isnât any guarantee that a person with all leadership qualities
will eventually become a successful leader
ī There isnât much insight into the motivation behind a leaderâs actions;
an individual may become a leader because of selfish motives
ī It ignores the contributions of others who drove a leader to success. For
example, a producer or a writer is as important as a director to make a
movie a success
ī The theory mainly considered men as great leaders and disregarded the
importance of other genders. Gradually, with the emergence of non-
male leaders, the Great PersonTheory replaced the âman theoryâ
16. 2.2.2.Trait
Theory
ī Focus on leaders traits- characteristics that
might be used to differentiate leaders from non
leaders.
ī The intent (intention) was to isolate traits that
leaders possessed and non leaders did not.
ī Studied traits includeâĻ.physical stature/kumet/
/appearance/social class/emotional
stability/fluency of speech and sociability.
ī It was impossible to identify one set of
traitsâĻ.calls for a shift to the process than the
leader( the person)
17. SevenTraits of
Leadership
1. Drive
2. Desire to lead
3. Honesty and integrity
4. Self confidence
5. Intelligence
6. Job relevant knowledge
7. extraversion
19. 2.2.3.1 IOWA
studies
ī Three leadership styles was explored
ī Autocratic/democratic/laissez-faire
ī Autocratic style/authoritative/directive- a leader who
tended to centralize authority, dictate work methods , made
unilateral decisions and limit employee participation.
ī Democratic style/participative- a leader who tended to
involve employees in decision making , delegate/transfer/
authority , encourage participation in deciding work
methods and goals , and use feedback as an opportunity for
coaching employees.
ī Iaissez-faire style/free rein/abdictive- a leader who
generally gave the group complete freedom to make
decisions and complete the work in whatever way they saw
fit
20. īWhich style was most effective?
īdemocratic style contribute to both good
quantity and quality of work although later
time studies show mixed results
īGroup members satisfaction level were
higher under a democratic leader.
īHigh performance Vs High member
satisfaction
21. 2.2.3.2OHIO
state studies
ī Identified two important dimensions of leader behavior, initiating structure
& consideration.
ī Initiating structure- the extent to which a leader defined and structured his
or her role and the roles of group members.
ī This include behaviors that involves attempt to organize work, work
relationships , and goals.
ī Consideration- the extent to which a leader had job relationships
characterized by mutual/yegara / trust and respect for group members ideas
and feelings.
ī This was treated to be high when a leader helped group members with
personal problems, was friendly and approachable, treated all group
members as equals, and show concern for his/her followers comfort, well-
being , status and satisfaction.
ī High âHigh leader- a leader high in the two dimensions. âĻ..also achieve
high group task performance and high satisfaction.
ī Not always the realityâĻ.hence the need for situational factors to be studied
in leadership theories.
22. 2.2.3.3
Michigan
Studies
ī Came up with two dimensions of leadership behavior,
employee oriented and production oriented.
ī Employee oriented- emphasize interpersonal
relationships and took a personal interest on the needs
of their followers and accept individual differences
among group members.
ī Production oriented- emphasize the technical or task
aspect of the job , concerned mainly with
accomplishing group task and regard group members
as a means to that end.
ī Preference to employee oriented leaders as associated
with high group productivity and high job satisfaction.
23. 2.2.3.4
Managerial
Grid
ī The Michigan studies has led to the managerial
grid development.
ī Please read on what managerial grid is and how it
is related with leadership
24. 2.2.4.
Contingency/
Situational
Theory
ī According to the advocates of this leadership
theory, leadership is a complex social and
interpersonal process; and to understand it fully we
need to see the situation in which a leader
operates.
ī The contingency theory of leadership stresses that
no single leadership style is effective in all
situations.
ī Thus, an effective leader must be flexible enough
to adapt to the differences among subordinates
and situations.
ī If this is the context/situation, then this is the best
leadership style to use
25. 2.2.4.1 Fiedler
Model
īEffective group performance depends on the
proper match between leadership style and the
situation
īAssumes that leadership style (based on
orientation revealed in LPC questionnaire) is
fixed
īConsidersThree Situational Factors:
īLeader-member relations: degree of confidence
and trust in the leader
īTask structure: degree of structure in the jobs
īPosition power: leaderâs ability to hire, fire, and
reward
īFor effective leadership: must change to a leader
who fits the situation or change the situational
variables to fit the current leader
26. Assessment
īPositives:
īConsiderable evidence supports the
model, especially if the original eight
situations are grouped into three
īProblems:
īThe logic behind the LPC scale is not
well understood
īLPC scores are not stable
īContingency variables are complex and
hard to determine
27. Fielders
Cognitive
Resource
Theory
ī A refinement of Fielderâs original model:
ī Focuses on stress as the enemy of
rationality and creator of unfavorable
conditions
ī A leaderâs intelligence and experience
influence his or her reaction to that stress
ī Stress Levels:
ī Low Stress: Intellectual abilities are
effective
ī High Stress: Leader experiences are
effective
ī Research is supporting the theory
28. 2.2.4.2 Hersey
& Blanchardâs
Situational
Leadership
Theory
ī A model that focuses on follower âreadinessâ
ī Followers can accept or reject the leader
ī Effectiveness depends on the followersâ response to the leaderâs
actions
ī âReadinessâ is the extent to which people have the ability and
willingness to accomplish a specific task
ī A paternal model:
ī As the child matures, the adult releases more and more control over
the situation
ī As the workers become more ready, the leader becomes more laissez-
faire
ī An intuitive model that does not get much support from the
research findings
ī Two classes of contingency variables:
ī Environmental are outside of employee control
ī Subordinate factors are internal to employee
ī Mixed support in the research findings
29. 2.2.4.3 Houseâs
Path-Goal
Theory
ī Builds from the Ohio State studies and the expectancy theory
of motivation
ī TheTheory:
ī Leaders provide followers with information, support, and
resources to help them achieve their goals
ī Leaders help clarify the âpathâ to the workerâs goals
ī Leaders can display multiple leadership types
ī Four types of leaders:
ī Directive: focuses on the work to be done
ī Supportive: focuses on the well-being of the worker
ī Participative: consults with employees in decision-making
ī Achievement-Oriented: sets challenging goals
30. 2.2.4.4 Leader-
Member
Exchange
(LMX)Theory
ī A response to the failing of contingency theories to account for followers
and heterogeneous leadership approaches to individual workers
ī LMX Premise:
ī Because of time pressures, leaders form a special relationship with a
small group of followers: the âin-groupâ
ī This in-group is trusted and gets more time and attention from the
leader (more âexchangesâ)
ī All other followers are in the âout-groupâ and get less of the leaderâs
attention and tend to have formal relationships with the leader (fewer
âexchangesâ)
ī Leaders pick group members early in the relationship
ī How groups are assigned is unclear
ī Follower characteristics determine group membership
ī Leaders control by keeping favorites close
ī Research has been generally supportive
31. 2.2.4.5Yroom
&Yettonâs
Leader-
Participation
Model
ī How a leader makes decisions is as important as what is
decided
ī Premise:
ī Leader behaviors must adjust to reflect task
structure
ī âNormativeâ model: tells leaders how participative
to be in their decision-making of a decision tree
ī Five leadership styles
ī Twelve contingency variables
ī Research testing for both original and modified models
has not been encouraging
ī Model is overly complex
32. 2.3.
Transformatio
nalVs
Transactional
Leaders
ī Leadership can be described as transactional or
transformational.
ī Transactional leaders focuses on the role of supervision,
organization, and group performance. They are concerned
about the status quo and day-to-day progress toward goals
ī Transformational leaders work to enhance the motivation and
engagement of followers by directing their behavior toward a
shared vision.
ī While transactional leadership operates within existing
boundaries of processes, structures, and goals,
transformational leadership challenges the current state and is
change-oriented.
33. ī Transactional leadership promotes compliance // with existing organizational
goals and performance expectations through supervision and the use of rewards
and punishments.
ī Transactional leaders are task and outcome-oriented. Especially effective under
strict time and resource constraints and in highly-specified projects, this
approach adheres/stick/ to the status quo and employs a form of management
that pays close attention to how employees perform their tasks.
ī Transactional leaders focus on performance, promote success with rewards and
punishments, and maintain compliance with organizational norms.
ī Transactional leaders focus on managing and supervising their employees and
on facilitating group performance.
ī The role of a transactional leader is primarily passive, in that it sets policy and
assessment criteria and then intervenes only in the event of performance
problems or needs for exceptions.
ī Transactional leaders seek to maintain compliance within existing goals and
expectations and the current organizational culture.
ī They are extrinsic motivators who encourage success through the use of
rewards and punishment
34. ī Transactional leaders are expected to do the following:
ī 1. Set goals and provide explicit guidance regarding
what they expect from organizational members and
how they will be rewarded for their efforts and
commitment
ī 2. Provide constructive feedback on performance
ī 3. Focus on increasing the efficiency of established
routines and procedures and show concern for
following existing rules rather than making changes
ī 4. Establish and standardize practices that will help the
organization become efficient and productive
ī 5. Respond to deviations from expected outcomes and
identify corrective actions to improve performance
35. ī Transformational leadership focuses on increasing
employee motivation and engagement and attempts
to link employeesâ sense of self with organizational
values.
ī This leadership style emphasizes leading by example,
so followers can identify with the leaderâs vision and
values.
ī A transformational approach focuses on individual
strengths and weaknesses of employees and on
enhancing their capabilities and their commitment to
organizational goals, often by seeking their buy-in for
decisions
36. Characters of
TRANSFORMATI
ONAL LEADERS
ī Individualized consideration is the degree to which the leader
attends to each followerâs needs, acts as a mentor or coach to
the
follower, and listens to the followerâs concerns
ī Transformational leaders encourage followers to be innovative
and creative.
ī Intellectual stimulation springs from leaders who establish
safe conditions for experimentation and sharing ideas.
ī They tackle old problems in a novel fashion and inspire
employees to think about their conventional methods critically
and share new ideas
ī Leaders with an inspiring vision challenge followers to leave
their comfort zones, communicate optimism about future
goals, and provide meaning for the task at hand. Purpose and
meaning provide the energy that drives a group forward.
37. ī The visionary aspects of leadership are supported by
communication skills that make the vision understandable,
precise, powerful, and engaging.
ī Followers are willing to invest more effort in their tasks; they
are encouraged and optimistic about the future and believe in
their abilities
ī Transformational leaders act as role models for their followers.
ī Transformational leaders must embody the values that the
followers should be learning and internalizing.
ī The foundation of transformational leadership is the promotion
of consistent vision and values. Transformational leaders guide
followers by providing them with a sense of meaning and
challenge
38. Five Key
Difference
ī 1. Transactional leadership reacts to problems as they arise, whereas
transformational leadership is more likely to address issues before
they become problematic.
ī 2. Transactional leaders work within existing an organizational culture,
while transformational leaders emphasize new ideas and thereby
âtransformâ organizational culture.
ī 3. Transactional leaders reward and punish in traditional ways
according to organizational standards; transformational leaders
attempt to achieve positive results from employees by keeping them
invested in projects, leading to an internal, high-order reward system.
ī 4. Transactional leaders appeal to the self interest of employees who
seek out rewards for themselves, in contrast to transformational
leaders, who appeal to group interests and notions of organizational
success.
ī 5. Transactional leadership is more akin to the common notions of
management, whereas transformational leadership adheres more
closely to what is colloquially referred to as leadership.
39. ī The full-range leadership theory blends the features
of transactional and transformational leadership into
one comprehensive approach.
ī These two approaches are neither mutually exclusive,
nor do leaders necessarily exhibit only one or the
other set of behaviours. Depending on the objectives
and the situation, a leader may move from using one
approach to the other as needed.
40. 2.4.
Leadership
Skills and
Competencies
īAbility to understand human behavior
īSocial skill
īTeaching ability (being model)
īReadiness to accept responsibility / criticisms
and to take appropriate corrective measures
īEmotional stability and fairness
īSocial intelligence
42. ī Being good coach and trust worthy
ī Inclusiveness
ī People management
ī Agility/ learning
ī Industry knowledge and expertise
ī Managing one self
ī Courage
ī Organizational citizen ship behaviour
43. 2.5GoodVs
Bad Leader
ī Formulate a group of five individuals
ī Identify core characters of a good and a bad leader in comparative
form
ī List your comparisons in writing
ī Submit your findings to the instructor.