1. ENDORSEMENT
Brian R. Menard, Administrative Head of Schools, Redemptorist Schools of Baton Rouge, LA (formerly President
of Villa Angela-St. Joseph High School, Cleveland, OH)
Contact Brian: 225-3577-0936 (work) or 757-613-2348 (cell).
See Letter of Recommendation
Joseph Ward, Progressive Insurance, Corporate Real Estate - Senior Transaction Manager.
Contact Joe: 440.603.7476, Joseph_D_Ward@Progressive.com
As National Real Estate Asset Manager, KeyCorp, Joe managed Denise directly at KeyCorp.
“During Denise's tenure in my organization, she was faced with the difficult task of managing real
estate transactional projects completed by a team of Trammell Crow outsourced brokers in the
Eastern and Western United States. At that time, outsourcing of real estate services was a relatively
new concept and created a challenging environment for all. Denise responded to the challenge by
establishing expectations and holding those responsible accountable for their related tasks.
She managed the critical lease dates well and ensured that her real estate portfolios were
secured. Denise was a loyal and dedicated team player who was willing to go above and
beyond her job requirements to ensure the success of the department. She is an outstanding
public speaker and always carries herself in a professional manner.” January 21, 2009
Michelle Jefferies, CPC | Reimbursement Specialist-Critical Care Transport | Cleveland Clinic | 9500 Euclid
Ave. Cleveland, OH 44195
Contact Michelle: (216) 445-8441 | fax (216) 444-0515
“As fellow students, I have had the pleasure of having Denise in two of my Health Information
Management classes at Cuyahoga Community College and I have been very impressed with her
organizational and professional skills. In our Quality Assessment and Improvement class Denise
and I were members of the same performance improvement team. As our team scribe, Denise went
above and beyond her duties putting together a professional, well thought out PowerPoint
presentation for our team, as well as a reference binder for the HIM Program Preceptor and
future HIM classes. She is extremely flexible, a very strong team player and provides an
exceptional professional background to anything she works on. It was a pleasure to have her
as part of my team, and I feel that she will succeed in any position she pursues upon
graduation.”
Kathy George, EMBA, RHIA, Regional Operations Manager, National Veterinary Associates
Contact Kathy: 440-241-6925
See Letter of Recommendation
Mrs. Marge Flynt, Radiology Technician. Alumnae, Villa Angela-St. Joseph High School, Cleveland, Ohio.
Contact Marge: 440 290 0099
“Denise is a personal friend of mine. I had the pleasure of working with her in 2009 and 2010
when she called and asked for my help with our Class Reunion. I was amazed at the large number
of alumnae who consistently came forward, volunteered and worked with her to pull it together. At
every planning meeting we had close to 20 people in attendance. All meetings were well
organized and run very professionally.Yet we still had ample opportunity to enjoy each other
andreminisce. One of her goals was to reach everyone in our class, and we narrowly missed the
mark. Denise knew well and contacted the alumnae she could count on when she needed the
extras, and we responded positively. Everyone was willing to help in the ways that they were able.
I can't say enough good things about the way Denise handled this significant responsibility,
and I know everyone involved felt the same way. Our reunion was a total success with
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2. ENDORSEMENT
attendance higher than our expectations. We all knew that it was because of Denise and her
leadership. Our class has stayed in contact since our reunion and Denise continues to steer the
ship. She has played an important role in assisting our class and furthering the success of our Alma
Mater, Villa Angela-St. Joseph High School.”
Andrea Baltes Pozo, On-Premise Manager for Cleveland Clinic, Spherion Professional Services Staffing Group.
Contact Andrea: 216.444.0822, Andreabaltes1@yahoo.com
Andrea has endorsed Denise's work as a Contract Project Manager for Cleveland Clinic 2008 at
Spherion Professional Services. Top qualities: Great Results, On Time, High Integrity. “I
hired Denise as a Project Manager on a temporary basis for a client at Cleveland Clinic. This client
required someone who learns quickly and assimilates to the environment almost instantly. Denise
went beyond the norm to educate herself about her area of responsibility and how it impacted
other departments and their initiatives. She was efficient, effective and anyone seeking to
hire a true professional would be fortunate to employ Denise. ‘A lifelong learner’ is a phrase
she often uses to describe herself...this speaks to her commitment toward being successful in
any position she chooses to accept.” February 4, 2009
Leslie Mazzola, Instructor, Health Care Solutions, Cuyahoga Community College.
Contact Leslie: 440.835.3569, leslie.mazzola@tri-c.edu
“Denise was a student of mine in Medical Terminology and Customer Service in Health Care
courses during the fall of 2008. These courses were part of the Patient Access Specialist Certificate
Program she completed. I found Denise to be extremely motivated and a very active
participant in the learning process. She demonstrates intellect, thoughtful insight and
natural leadership abilities. Denise has a strong commitment to transitioning her skills to the
health care sector. I look forward to watching her take this journey. She will be a
tremendous asset to the organization that recognizes her talent and abilities.”February 3, 2009
Judy Jablonski, Project Delivery at Key Bank, Information Technology and Operations.
Contact Judy: judy_a_jablonski@keybank.com 800-KEY2YOU
As VP Online Banking Development at Key Information Technology and Operations, Judy was a
business partner with Denise. “Denise was one of the most organized clients I worked with. She
was not afraid to get into the technical details and really be hands on with a project. Denise
made sure the project adhered to the schedule, and that she was getting her money's worth,
but in a positive, refreshing way. The entire team really appreciated Denise as a client.”
January 20, 2009
Cindy Bauer, VP, Division Manager for Global Treasury Management Services, Technology, KeyCorp. Contact
Cindy: cindy_bauer@keybank.com 800-KEY2YOU
As Chief Technology Project Manager, Cindy was a colleague and worked with Denise at
KeyCorp. “I worked with Denise on a large, complex, stressful conversion project. When we
began working together the project was having trouble and I could ALWAYS count on Denise
for her honesty, her action, and someone who would challenge the status quo if she didn't
agree or didn't understand a decision or direction we were taking.I would enjoy working with
Denise on future projects!” February 27, 2009
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3. ENDORSEMENT
Alec Pacella, Senior Vice President, NAI Daus.
Contact Alec: 216-831-3310 apacella@naidaus.com
As Contractor for Trammel-Crow, Alec worked with Denise at Key Corporate Real Estate to
complete real estate transactions. “Denise is a highly-organized professional that not only sees
the big picture but understands all of the details that are needed to get there. I always found
her to be a hard worker and a great communicator and enjoyed working with her in the
transaction management group at KeyBank.” March 11, 2009
Ronald Keller, VP/GM Global WorkPlace Solutions-Americas at Johnson Controls, Inc.
Contact Ron: ronald.b.keller@jci.com
As SVP/Director of Corporate Real Estate at KeyCorp, Ron indirectly managed Denise at
KeyCorp.“Denise is a detailed oriented worker who has the ability to get things done. She
focused on keeping people and tasks on time and within budget during our tenure at Key
Bank.” January 19, 2009
Maria Baker, Teacher, Shaker Heights City Schools.
Contact Maria: baker1dc@roadrunner.com. Maria is a personal reference for Denise.
Maria was a business partner with Denise in multiple fundraising endeavors.“Denise was a driving
force in planning, organization and execution of fund raisers for the Holy Name Varsity Ice
Hockey Team. She inspired others to be a part of the organization through her leadership and
her own extremely generous charitable contributions. Though her son has graduated, she is still
our most generous donor and was instrumental in leaving a plan of action for the new organizers to
maintain and investigate new fundraising options for the team. Denise was very helpful in sharing
the plan and supporting those of us who took over duties since her son's graduation. She is well
known and well-liked by those with whom she worked as a volunteer and charitable contributor.
Denise is congenial, helpful and creative. I am confident that she would be an asset to any
organization.” January 25, 2009
Ruth Orr, Executive Assistant, Westfield Insurance.
Contact Ruth: 330.887.6671, RuthOrr@westfieldgrp.com. Ruth is a personal reference for Denise.
“Denise and I have been close friends for 15 years and counting. Denise would be a definite asset
for any company or organization in which she was associated. She is professional, consistent,
and produces a polished final product. Denise stepped up and orchestrated fundraising projects
for Holy Name High School. She was able to bring people from different backgrounds and
skill levels together to work toward the main goal of raising funds. Denise produced Excel
spreadsheets, PowerPoint program booklets, rink banners and handled the marketing
campaign. Denise is driven to see any project to its end and with her strong work ethic, and
she sets an example for the rest of her team. Denise is dedicated to continuing education,
project management and to adding value. I would highly recommend Denise and can be
contacted at 330.887.6671." January 22, 2009
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