1. Dehidry Genao
8024 Southside Blvd. apt#247 | [Jacksonville, FL 32256 | 317-362-4661 |dehidrys@gmail.com
Summary:
Looking for an entry levelposition.Highly motivated,eagerto learn newskills.Committed to provide the best service.
Friendly,reliable, hardworking,dedicatedand punctual.Enthusiastic aboutworking in newfields. Have worked in the
Early Learning centerfield for over10 years.Have experience in CustomerService,Bilingual in Spanish andEnglish.
Education
Associated in science, 2009, Kaplan University
· Early Childhood Development
· Coursework in Early Childhood Education
Skills & Abilities
MANAGEMENT
· Team leader, managed classroom and assistant teacher.
COMMUNICATION
· Bilingual- Fluent in Spanish
LEADERSHIP
· Positive and cheerful, approachable, active listener
Experience
Preschool leadteacher| KinderCare | March 2013-Present
· Implement Curriculum. Provide thechildren with variety of materials to explore and manipulate in learning activities and
imaginative play. Carefully monitored children's play activities. Offered detailed daily reports that outlined each child's
activities. Managed general housekeeping duties, including feeding, diapering, resting and cleanup.
·
Bilingual CustomerService Specialist| SallieMae| August 2011-March 2013
Responsible for educating customers about their student loans. Handling a high call volume of inbound calls in a call center
environment. Respond to questions regarding customer’s billing, and invoice as well as researching issues, following up on
customer inquiries not immediately resolved. Escalating issues, if needed, to the various departments or management. Tracking
calls and customer information using an internal system.
Infant/ Preschool lead teacher| KinderCare | March 2011-August 2011
Implement Curriculum. Provide thechildren with variety of materials to explore and manipulate in learning activities and
imaginative play. Carefully monitored children's play activities. Offered detailed daily reports that outlined each child's activities.
Managed general housekeeping duties, including feeding, diapering, resting and cleanup.

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Infant leadteacher| EducationWorks | June 2004-March 2011
· Offered detailed daily reports that outlined each child's activities. Maintained daily records of play activities, provide a variety
of materials for children to explore and manipulate in learning activities and imaginative play. Supervised circle time, free play,
outside play and learning developmental activities.