1. Charlotte Jones - Resume
3 Lambent Road
Eglinton WA 6034
M: 0433 248 585
E: cjones06au@hotmail.com
QUALIFICATIONS
Certificate III in Education Support
West Coast Institute of Training
Completed 2012
Key achievements:
• Obtained qualification to provide care, instruction and supervision for
children from kindergarten to year 12.
• Implemented planned education programs, assisted students in their
learning and development, contributing to the health and safety of
students.
• Supporting student with additional needs.
• How to work effectively with culturally diverse students and colleagues.
• Effectively interacting with children confidently and conflict resolution.
• Planning and preparing educational programs relating to the curriculum
framework.
• Planned and created a game for children to play and learn mathematics.
• Developed skills in professional communication, research, analysis and
group presentations.
• Participated in work placement at Quinns Beach Primary School with
mentor Helen Kelley (Education Assistant) and Vanessa Kenneally (Early
Childhood Teacher).
• Collaborating with staff in classroom next door, Karen Perry (Education
Assistant) and Leeanne Tana (Early Childhood Teacher).
Diploma of Multimedia
West Coast TAFE 2006
Completed 2008
Key achievements:
• 3D and 2D animations
• Photography
• Participating in company logo and game designs
• Web designing
• Using and problem solving technical equipment.
Intermediate Creative Photography
Central TAFE
Completed 2010
Key achievements:
• Learning the use of multiple camera types and accessories.
• Manual photo settings.
• The use of natural and studio lighting.
• Editing software.
2. EDUCATION ASSISTANT EXPERIENCE
Daycare Trial
TinyBeez Daycare Centre December 2016
• One shift in the toddlers room.
• Emergent learning.
• Playful activities.
• Planning and executing a Christmas activity.
• Promoting eating healthy and maintaining hygiene.
• Supervising children.
• Assisting with encouraging toddlers to sleep.
• Reading a story to the children.
• Encouraging fine motor skills.
• Keeping every experience positive for the child but also keeping firm.
Special Needs Education Support
Clarkson Primary School October 2013- January 2014
Fixed term contract Years 6 & 7
• Working one to one with a student in Year 6 with Autism.
• Implementing calming techniques to deal with conflicting issues and
outbursts.
• Developing and maintaining a mutual relationship and respect.
• Assisting the teacher with other students in the classroom.
• Working with another Special needs education assistant who was
assisting another student.
• Assisting a Year 7 student with learning difficulties.
• One to one activities on the computer.
• Excursions, encouraging participation with other students.
• Confidence building through socialization.
• Developing a relationship in order to achieve goals in mathematics.
Education Support Relief
Quinns Beach Primary School 2012-2014
Neerabup Primary School
Clarkson Primary School
Wanneroo Primary School
• Mainstream and Severe Medical Health condition.
• Regular diabetes tests, record keeping.
• Monitoring SMH student throughout school days.
• Ensuring correct diet achieved and levels maintained.
• Following protocol when student becomes unwell.
• Assisting with special needs one to one support.
• Planning, attending assemblies, productions.
• Use of technology in the school environment.
Kindergarten Education Support
Quinns Beach Primary School work placement 2012
• Guided children with literacy and mathematics
3. • Planned and prepared activities
• Supervised children with additional needs and provided input on children’s
achievements
• Assisted teachers with classroom activities.
• Maintaining a clean and safe environment.
• Worked with small groups to provide support with mathematics and
literacy concepts.
• Provided one to one support for children with reading and other learning
difficulties.
• Presented a PowerPoint presentation regarding 000 and emergency
procedures.
• Experience using smart boards and iPads in a school environment.
• Supervising and observing children during outdoor plays, monitoring
student’s behaviours.
• Storytime reading to the classroom.
• Presented the classroom for Mother’s Day with students work.
• Managed a variety of resources and materials.
• Carried out relief work when mentor was absent.
• Volunteering on school excursions.
• Attended weekly morning staff meetings.
OTHER PROFESSIONAL EXPERIENCE
Animal Attendant
West Coast Pet Care (Current employment)
• Maintaining a clean safe environment for animals and staff.
• Handling large quantities of dogs and cats.
• Preparing food and feeding animals.
• Cleaning animal runs using specific chemicals.
• Moving dogs and providing playtimes.
• Walking, grooming and medicating dogs.
Retail Assistant
ALDI Supermarket 2016
• Load running.
• Cleaning, facing, filling shelves.
• Cash handling.
• Mathematics at the tills.
Customer Service Supervisor
Masters Home Improvement 2014-2016
• Welcoming customers to the store whilst delegating tasks to staff
members.
• Ensuring health and safety of all store associates and customers.
• Managing an array of phone calls and customer enquiries.
• Conflict resolution.
• Dealing with complaints in a courteous manner.
• Ensuring there are sufficient cashiers for each shift and finding
replacements when shortfalls occur.
4. • Planning and organizing staff breaks.
• Managing general upkeep and cleaning of the service area.
• Monitoring the performance of cashiers, providing coaching and feedback.
• Taking messages and communicating with fellow staff members.
• Communicating with the store managers regularly.
• Organising sausage sizzles with organisations and liaising with the City of
Wanneroo.
• Assisting staff with enquiries and I.T technical support.
• Accurate data entry and cash handling.
• Counting of the safe and reconciling.
• Processing sales, refunds and exchanges.
• Re-packaging products.
Nightfill Operator
Kinross SUPA IGA 2008-2013
• Working in a freezer.
• Sorting through over stock items.
• Heavy lifting.
• Maintaining a safe environment.
• Distribution throughout the store of frozen and grocery goods from
deliveries.
• Maintaining the supermarket cleanliness.
• Designing isle ends with products.
RELEVANT DOCUMENTATION
• Police Clearance
• First Aid Certificate
• Working with Children card
• Current ‘C’ class driver’s license with no demerits.
REFEREES
• Leeanne Tana
Quinns Beach Primary School 2012-2014
Early Childhood Teacher
0414 994 710
Letter of recommendation available.
• Karen Perry
Quinns Beach Primary School 2012-2014
Education Assistant
0421 041 912
• Heidi Phillip
ALDI 2016
Trainee Manager
0432 661 529
