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Accelerating the Development of
       Emerging Leaders



      Best of Talent Management Summit
               Guangzhou, China
                  March 2009


             Dr. Karen Steadman
               Dr. Dirk Baxter
                                         1
Objectives of the Session

    Evaluate business case for early investment in leadership
►


    Understand work and life trends for today’s emerging leaders
►

    Review methods, examples, and case studies for accelerating
►
    development

    Discuss full client case study – Schick an Energizer Company
►
    Ms. Amy Cheung




                                                                   2
Business Case

INVESTING EARLY IN
LEADERSHIP
                     3
Life is Accelerating




                       4
Timeline to Acceptance is Accelerating
Year item of service is        Year reached 150 million
      introduced                   users worldwide
                    5 years                              2009
Facebook (2004)     7 years                              2008
IPod (2001)
                                                         1997
                    14 years

Cellphone (1983)                                         1966
                                                         1965
                    38 years

Television (1928)

                    89 years                                                     5
                                   Portio Research as cited in Fortune Magazine (p. 54;
Telephone (1876)                                                        March 2, 2009)
Timeline to Obsolescence is Accelerating




                                                         6

                                  GNU Open Source Documentation
Power of Time – Investing Early in Leadership
   Produces Returns Over the Long Term




                                                             7
                                   www.betterexplained.com
Power of Time - Leadership Applied Well
    Produces Dividends over Time




                                          8
“Bridging China’s Talent Gap”

                                                Common Problems
    Positive qualities of educated
           Chinese workers
  Young, bright, urban.                   Foreign-language skills,
►                                       ►
                                          especially spoken English.
► Recently educated at
  university.                           ► Education often too theoretical
                                          rather than practical.
► Eager to work for
  multinationals or for top             ► Inexperienced, but expect
  domestic companies.                     good salaries and rapid
                                          advancement.
► Hard working, ambitious and
  dedicated.                            ► Frequent job-hopping (with
                                          annual talent turnover in some
                                          companies 10-30%.)


                                             Source: Bridging China's Talent Gap
                                                                               9
              Executive Action No. 221, The Conference Board February 21, 2007
Rapid         Power of        Widening
Acceleration       time            gap
• Leaders      • Early         • Emerging
  need to        investment      markets will
  learn and      allows          require
  produce        opportunity     large
  more           to reinvest     numbers of
  quickly        leadership      leaders to
  than ever      dividends       match rapid
  before         back into       economic
                 company         growth

                                            10
Accelerating the Development of Emerging Leaders

TRENDS

                                                   11
Adaptation to Accelerated Pace of
               Life
► Transience
   Geographies
   Modular vs. Permanent
► Novelty
   Science
   Experience
► Diversity
   Rise of subcultures
   Change in relationships                          Alvin Toffler
                                                 ►
                              Future Shock (1970). Bantam Books


                                                               12
Blending of Work and Life Trends

► Intense
► Experiential
► Connected
► Meaningful
► Visible
► Modular




                               Corporate
                               EcoChallenges   13
Accelerating the Development of Emerging Leaders

METHODS AND EXAMPLES

                                                   14
Sabbaticals
                                                                           > 100 year old
                                                                           privately held
   $400 million
                                                                              company
     annual
    revenues




                     Manufacturing
                                                             Increasing
                       Industry
                                                             presence in
                                                                Asia


             “Diversifying employees’ exposure to the whole enterprise (while they cover
           the work of someone on sabbatical) is the reward. We identify high potentials
                      and invest in them … sabbaticals have to be a key element of that.”

                                                   Chief Financial Officer, Manufacturing
yoursabbatical.com
Action Learning Projects
          “Working on the Business”
           Collaboration               Healthy Competition
      Senior leaders sponsor         Opportunity for teams to
    ►                              ►
      and support                    compete globally
    ► Opportunity to mix           ► Each individual can be
      leaders across function        provided a leadership
      and location                   challenge
    ► Projects tied to business    ► Selection for impact on
      outcomes                       the actual business
         Reduced cost             ► High visibility
         Strategy                   presentations
         Opening new markets or
          launching new products
                                                                16
         Six sigma
1
Job Shadowing
    Structured participation in “a day in the life” of someone
►
    else
    Opportunities
►
      Level of seniority
      Lines of the business
      Geography
      Field vs. corporate
      Front office vs. back office

     “I require all of my new leaders to spend time in the field with agents who are
    handling cases after a storm. They need to pass out water, help a customer fill
    out papers after their house has been lost. A new VP in my organization has to
                                     know who it is that they are really working for.”
                                                                                    17
                                                      Head of Operations, Insurance
Reverse Mentoring

What is Reverse
 Mentoring?

What are the
 unique
 benefits?


                   “She’s my mentor” – 55 yr old

                  “No, she’s my mentor” – 24 yr old
                                                       18

                                 LA Times, March 6, 2009
Simulation
      Live                 Virtual              Created
                                               Simulated people,
  Real people,             Real people,
                                                  simulated
real environment,     simulated environment,
                                                 environment,
simulated situation     simulated situation
                                               simulated situation

 Interaction with          Management                Online
   a coach who               games or            environments
 provides ratings            business            pairing teams
  and immediate             simulators              vying for
     feedback                                      resources




        Continuum of “simulated reality”
QUESTION AND ANSWER PERIOD



                             20
Mixed Industry –
  Small Group Presentations
 How is your organization developing emerging
  leaders? Describe programs.
 What are some of the challenges you face with
  this group of leaders? Are they different than
  other groups? Describe examples.
 What questions do you have for the expert
  panel?



                                                   21

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Emerging Talent Accelerated Development Guangzhou March 2009

  • 1. Accelerating the Development of Emerging Leaders Best of Talent Management Summit Guangzhou, China March 2009 Dr. Karen Steadman Dr. Dirk Baxter 1
  • 2. Objectives of the Session Evaluate business case for early investment in leadership ► Understand work and life trends for today’s emerging leaders ► Review methods, examples, and case studies for accelerating ► development Discuss full client case study – Schick an Energizer Company ► Ms. Amy Cheung 2
  • 5. Timeline to Acceptance is Accelerating Year item of service is Year reached 150 million introduced users worldwide 5 years 2009 Facebook (2004) 7 years 2008 IPod (2001) 1997 14 years Cellphone (1983) 1966 1965 38 years Television (1928) 89 years 5 Portio Research as cited in Fortune Magazine (p. 54; Telephone (1876) March 2, 2009)
  • 6. Timeline to Obsolescence is Accelerating 6 GNU Open Source Documentation
  • 7. Power of Time – Investing Early in Leadership Produces Returns Over the Long Term 7 www.betterexplained.com
  • 8. Power of Time - Leadership Applied Well Produces Dividends over Time 8
  • 9. “Bridging China’s Talent Gap” Common Problems Positive qualities of educated Chinese workers Young, bright, urban. Foreign-language skills, ► ► especially spoken English. ► Recently educated at university. ► Education often too theoretical rather than practical. ► Eager to work for multinationals or for top ► Inexperienced, but expect domestic companies. good salaries and rapid advancement. ► Hard working, ambitious and dedicated. ► Frequent job-hopping (with annual talent turnover in some companies 10-30%.) Source: Bridging China's Talent Gap 9 Executive Action No. 221, The Conference Board February 21, 2007
  • 10. Rapid Power of Widening Acceleration time gap • Leaders • Early • Emerging need to investment markets will learn and allows require produce opportunity large more to reinvest numbers of quickly leadership leaders to than ever dividends match rapid before back into economic company growth 10
  • 11. Accelerating the Development of Emerging Leaders TRENDS 11
  • 12. Adaptation to Accelerated Pace of Life ► Transience  Geographies  Modular vs. Permanent ► Novelty  Science  Experience ► Diversity  Rise of subcultures  Change in relationships Alvin Toffler ► Future Shock (1970). Bantam Books 12
  • 13. Blending of Work and Life Trends ► Intense ► Experiential ► Connected ► Meaningful ► Visible ► Modular Corporate EcoChallenges 13
  • 14. Accelerating the Development of Emerging Leaders METHODS AND EXAMPLES 14
  • 15. Sabbaticals > 100 year old privately held $400 million company annual revenues Manufacturing Increasing Industry presence in Asia “Diversifying employees’ exposure to the whole enterprise (while they cover the work of someone on sabbatical) is the reward. We identify high potentials and invest in them … sabbaticals have to be a key element of that.” Chief Financial Officer, Manufacturing yoursabbatical.com
  • 16. Action Learning Projects “Working on the Business” Collaboration Healthy Competition Senior leaders sponsor Opportunity for teams to ► ► and support compete globally ► Opportunity to mix ► Each individual can be leaders across function provided a leadership and location challenge ► Projects tied to business ► Selection for impact on outcomes the actual business  Reduced cost ► High visibility  Strategy presentations  Opening new markets or launching new products 16  Six sigma 1
  • 17. Job Shadowing Structured participation in “a day in the life” of someone ► else Opportunities ►  Level of seniority  Lines of the business  Geography  Field vs. corporate  Front office vs. back office “I require all of my new leaders to spend time in the field with agents who are handling cases after a storm. They need to pass out water, help a customer fill out papers after their house has been lost. A new VP in my organization has to know who it is that they are really working for.” 17 Head of Operations, Insurance
  • 18. Reverse Mentoring What is Reverse Mentoring? What are the unique benefits? “She’s my mentor” – 55 yr old “No, she’s my mentor” – 24 yr old 18 LA Times, March 6, 2009
  • 19. Simulation Live Virtual Created Simulated people, Real people, Real people, simulated real environment, simulated environment, environment, simulated situation simulated situation simulated situation Interaction with Management Online a coach who games or environments provides ratings business pairing teams and immediate simulators vying for feedback resources Continuum of “simulated reality”
  • 20. QUESTION AND ANSWER PERIOD 20
  • 21. Mixed Industry – Small Group Presentations  How is your organization developing emerging leaders? Describe programs.  What are some of the challenges you face with this group of leaders? Are they different than other groups? Describe examples.  What questions do you have for the expert panel? 21