Dominic Baldin has over 10 years of experience in project management, client relations, and financial analysis. He has excellent communication, organizational, and problem-solving skills. Currently he is an Applications Analyst at DST Systems where he produces documentation, researches solutions to improve systems, and assists with software development projects. Previously he worked in client relations and as a financial control specialist for mutual funds. He has a B.A. in Business Administration from the University of Missouri.

1. Dominic Baldin
958 West 42nd St., Kansas City, MO 64111 dbaldin3@gmail.com 816-810-6402
Professional Skills
Excellent work ethic; organizational and professional skills
Adaptive to changing work environments; positive and energetic attitude
Project Management; able to multi-task and meet deadlines
Highly motivated and driven individual; excellent presentation and communication skills
Adept in Microsoft Office, MS Access Query Design/SQL, PowerSelect, DB2 Tables
Document Manager, Mainframe Resource Management, CICS, TA2000
Professional Experience
DST Systems, Inc. October 2012 –Present
Applications Analyst Kansas City, MO
Produce accurate and comprehensive project documentation among other deadline
deliverables.
Research and propose options and solutions for utilizing and improving information
systems and business processes.
Gathering and documenting customer requirements, writing and executing test
scripts, documenting and delivering various forms of project communications, as
well as contributing to the development of training/support materials.
Assist with various tasks throughout the development life cycle of software projects.
Serve as a support resource to the client while participating as a member of the
project team(s).
DST Systems, Inc. May 2012 – October 2012
Client Relations Specialist
Kansas City, MO
Provide excellent daily support for Columbia Management through effective
communication and coordination across the enterprise, both internally and
externally.
Ensure Columbia’s operational needs, tactical and strategic, are achieved to the
highest level of satisfaction by meeting service/product requests, producing and
maintaining documentation, providing reports, and attending client meetings.
Analysis of current procedures/processes identifying and implementing process
improvements.
Participate in client related projects/enhancements. Develop and document project
plans as well as various other forms of project documentation.
Boston Financial Data Services August 2010 –April 2012
Senior Financial Control Specialist Kansas City, MO
Reconcile multi-million dollar demand deposit accounts for major mutual fund companies,
including calculation of dividend and 12b-1/Commission cycles.
Detailed analysis of financial documents and resolution of sensitive/high risk items within
established deadlines.
Initiate multi-million dollar wires between Boston Financial and custodian banks assuring
accuracy and efficiency.
Communicate effectively between internal and external departments to resolve issues of
high complexity.
Education
University of Missouri-Columbia January 2008-May 2010
Robert Trulaske School of Business Columbia, MO

2. B.A. in Business Administration, emphasis in Economics
Arizona State University August 2006-December 2007
W.P. Carey School of Business Tempe, AZ
Leadership
Above and Beyond in Control Award Recipient August 2011
The 7 Habits of Highly Effective People July 2011