15. “The core of strategy work is
always the same; discovering the
critical factors in a situation and
designing a way of coordinating
and focusing actions to deal with
those factors.”
Rumelt
28. IDEO tools and tips for HCD: http://www.hcdconnect.org/
Rumelt on strategy: http://goodbadstrategy.com/
David Armano on persona ecosystems: http://is.gd/dpsux1
NN/g on UX research methods & timelines: http://is.gd/dpsux2
NN/g on thinkalouds: http://is.gd/dpsux4
LukeW on one thumb/one eyeball: http://is.gd/dpsux5
Amnesty International on apps + human rights: http://is.gd/dpsux3
Further Reading