Get started with BPM, you must be focused on delivering business value. Take an incremental approach that allows you to quickly prove value with a single project, build competency and skills, and extend across the enterprise.

1. Business Process Management
BPM
Software Solutions and Services

2. Business Process Management
• A "holistic management" approach to aligning an organization's business processes with the
wants and needs of his clients.
• Promotes business effectiveness and efficiency striving for:
 Innovation, Flexibility, and Integration with Technology
• Sees processes as strategic assets of an organization
• Offers an approach to integrate an organizational "change capability"
Organizations are compelled to reduce costs, focus on core business initiatives, and increase cost
efficiency leading to demand for more comprehensive offerings from outsourcing services
providers.

3. BPM Key Services
• Retail BPM
• Healthcare BPM
• Platform BPM Solutions
• Finance and Accounting
• Customer Interaction Services
• Knowledge Process Outsourcing (KPO)

4. Retail BPM
Focusses On:
– Redundancies & standardize processes globally;
– Improve business performance and customer experience;
– Reduce operational costs of support functions like Finance and HR
– Developing approaches for handling the supply chain more effectively
Using business process management, retailers are becoming more responsive and dynamic
and able to withstand the pressure of a poor economic
environment.

5. Platform BPM
• Solutions to help:
• Organizations gain a competitive edge
• Enables you to Pay-per-Transaction

6. Finance and Accounting
Through BPM
– Financial organization are able to automate business processes such as:
• Account opening,
• Lending, automated payments,
• Automated accounting,
• Automated clearing houses and paperless statement production to optimize costs and
efficiency ratios

7. Customer Interaction Services
• A tailored solution that helps your business customers streamline their customer interactions for
greater competitive advantage and reinforce their loyalty to you.
• Can be done through:
• Customer retention activities
• 24/7 Customer care services
• Customer selection
• Customer acquisition

8. BPM for Insurance
• Business process management enhances front office operations by
– Enabling an insurer to handle agents more effectively,
– Optimize multiple distribution channels,
– Enhance the probability of renewals and new business.
• Benefits Can Be:
– Monitor performance of distribution channels
– Automatically initiate policy renewals
– Update agent compensation management

9. CONCLUSION
To get started with BPM, you must be focused on delivering business value. Take an
incremental approach that allows you to quickly prove value with a single project, build
competency and skills, and extend across the enterprise.

10. CONTACT US AT:
San Jose
Zensar Technologies,
Inc. 2107 N. First Street,
Suite 100, San Jose, CA 95131
Tel: +1 408 477 3606 Fax: +1 408 436 3544
Read more: http://www.zensar.com