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What Is Ethics?
              Dr. Sharon Green
Department of Management and
                       Finance
Where are we starting from?




                              2
What is ‘Ethics’?

  ethics |ˈeθiks| |ˈɛθɪks| |ˈɛθɪks|plural
    noun
   1 [usu. treated as pl. ] moral principles
    that govern a person's or group's
    behavior • the moral correctness of
    specified conduct: the ethics of child
    labor.
   2 [usu. treated as sing. ] the branch of
    knowledge that deals with moral
    principles.                                 3
What do we mean by ‘Moral’?
moral |ˈmôrəl; ˈmär-|adjective
 concerned with the principles of right and wrong behavior and
  the goodness or badness of human character • concerned
  with or adhering to the code of interpersonal behavior that is
  considered right or acceptable • holding or manifesting high
  principles for proper conduct
 a lesson, esp. one concerning what is right or prudent, that
  can be derived from a story, a piece of information, or an
  experience.
 morals: a person's standards of behavior or beliefs
  concerning what is and is not acceptable for them to do •
  standards of behavior that are considered good or acceptable
                                                                 4
What do we mean by ‘Responsible’

responsible |riˈspänsəbəl| adjective
 having an obligation to do something, or having control over
  or care for someone, as part of one's job or role
 being the primary cause of something and so able to be
  blamed or credited for it
 (of a job or position) involving important duties, independent
  decision-making, or control over others
 (responsible to) having to report to (a superior or someone in
  authority) and be answerable to them for one's actions
 capable of being trusted : a responsible adult
 morally accountable for one's behavior
                                                                   5
What do we mean by ‘Prudential’?
 prudential |proōˈden ch əl| adjective
   involving or showing care and forethought,
    especially in business and financial matters.
 prudent |ˈproōdnt| adjective
   acting with or showing care and thought for
    the future : No prudent money manager would
    authorize a loan without first knowing its
    purpose.
   shrewd in the management of of practical
    affairs. Frugal.
                                                    6
Are you a…




             or a



                    7
Do you know the difference…




                              8
Do you already have all the…




     ANSWERS

                               9
Do we have an ‘ethical sense’?

 Where and how do we sense right and
  wrong?
 Is there an ‘ethical sense’ that is like our
  senses of sight, hearing, smell, touch?




                                                 10
Moral Intelligence
 Moral intelligence (MI)
   The capacity to determine how universal human
    principles should be applied to our personal
    values, goals, and actions (Lennick & Kiel, 2005).
   Important “differentiating competency”.
     MI is a “soft” skill.
     MI makes a significant difference in
       organizational effectiveness.
  Moral intelligence provides a basis for
    insight.
                                                         11
Moral Intelligence

  Four + 2 Principles of Moral Intelligence
      Integrity
      Responsibility
      Compassion
      Forgiveness
 Imaginat ion
 Cour age
                                           12
Moral Competency
                           Integrity
Responsibility   W   N




Forgiveness      S   E   Compassion
                                       13
Moral Competency

“In their decision-making role,
 executive ethical leaders are
 thought to hold to a solid set of
 ethical values and principles.”
           From “Moral Person and Moral Manager”
               by Trevino, Hartman & Brown, 2000



                                               14
Universal Principles
  Integrity          Justice
  Responsibility     Temperance/ Self-
  Compassion          Discipline
  Forgiveness        Humility
  Generosity         Care for living
                       things and the
  Commitment to a     environment
   transcending
                      Wisdom
   power
                      Courage             15
Business Ethics: What is it?

 Is “business ethics” an oxymoron?
   Oxymoron: a combination of contradictory or
    incongruous words; e.g., cruel kindness.
 Should we be cynical about the potential
  for ethical action in today’s businesses?
   Cynical: believing that people are motivated
    only by self-interest; distrustful of human
    sincerity or integrity; pessimistic.

                                                   16
How Cynical Are We?
 What was your cynicism quotient?
   Possible outcomes from 10 to 50, where 50 is
    COMPLETELY CYNICAL.
   Plot the class.
   What are the implications for managing ethics
    in an organization?




                                                    17
Expand your peripheral vision




                                18
Ethical Decision Making Process
         Characteristics of Individuals




 Ethical          Ethical                 Ethical
 Awareness        Judgment                Behavior



        Characteristics of Organizations

                                                     19
Thriving at Work Without Selling
Your Soul
 Understand the difference between
  healthy vs. unhealthy compromise
 Know how to redefine the game and
  engage at a higher level
 Strengthen your ability to engage at a
  higher level in a wide range of
  circumstances
                                           20
Why be ethical?



                  21
It Pays to be Ethical




  WME: World’s Most Ethical Companies (from Ethisphere)   22
Mechanical Brake Systems MBS

Started in Union City    3,125 full-time employees
By Floyd & Jake Jenner   116 part-time employees




                                            23
Meet Mr. Steve Lee, CEO of MBS
             CEO and President of MBS for
              the last ten years
             Background in finance, no
              manufacturing experience
             End MBS’ pension plan and
              sharply reduce health care
              benefits?
             What is the ethical choice?
              What do you recommend?
                                             24
Design for Ethics & Responsibility:
D4E&R
 Deliverables
   20 minute Team Presentation
      Our Target Organization
      Our research process
      Our findings (ethical issues, current state of ethics
       and social responsibility, examples)
      Our recommendations, including implementation
   7-10 page Management Proposal
      Following the same format, a written proposal to
       management of the Target Organization
                                                               25
Design for Ethics & Responsibility:
D4E&R
 Process
   Meet your team and make Team Agreements
   Identify your Target Organization
   Secondary Research divided among Team Members
   Field Research divided among Team Members
      Cultural Assessment
      Ethics Audit (B Corps)
   Analyze results and interpret
   (re)Design for Ethics & Responsibility
   Plan and complete your Presentation/Proposal
Team Problem Solving:
 Dialectic Process
             Situation             Problem            Solution           Implementation
             Analysis              Analysis           Analysis              Analysis

         Visioning/            Information                 Idea
                                                                           Participation
         Exploration            Gathering                 Getting
Geen
 r
 M de
   o
                                                                                      Solution
  Problem                Problem                Problem             Solution
                                                                                       Imple-
  as Given               Chosen                 Defined             Chosen
                                                                                      mented


Red
             Priority              Problem            Decision
M de
  o
             Setting               Definition         Making
                                                                               Planning



         Leader              Detective              Inventor             Coordinator27
Team Leaders & Team Members
 Decide who will take leadership responsibility
  each week, post your schedule to Blackboard.
 Take your Team Leader responsibilities
  seriously.
   Practice assertive leadership skills.
   Practice integrity, responsibility, compassion and
    forgiveness
 Take your Team Member responsibilities
  seriously.
   Support the Team Leader.
   Come prepared, participate and don’t block work.     28
Reading & Class Prep for Next Week

 Managing Business Ethics Chapter 2
 Moral Intelligence Chapters 3 & 4
 The Compromise Trap Chapters 1 & 2
 Class Prep
   Values Ranking Survey (Blackboard)
   Worksheets 1 & 3 in L & K (pp. 41 & 51)
   Identify your favorite ‘moral virus’ (L&K Ch. 4 & BB)
   Communicate with your team about possible TOs and
    your Team Contract
   Begin Secondary Research for D4E&R
                                                       29
Values Ranking
 Complete the Personal Values Ranking,
  providing ranks for your terminal values and
  your instrumental values separately. Attempt
  to rank all of the values.
 Write a one-to-two paragraph commentary
  and interpretation of your rankings. What
  was your experience of completing the
  rankings? What do your value rankings say
  about you as a business professional? How
  do your values guide your ethical choices?
                                             30

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What is Ethics?

  • 1. What Is Ethics? Dr. Sharon Green Department of Management and Finance
  • 2. Where are we starting from? 2
  • 3. What is ‘Ethics’? ethics |ˈeθiks| |ˈɛθɪks| |ˈɛθɪks|plural noun  1 [usu. treated as pl. ] moral principles that govern a person's or group's behavior • the moral correctness of specified conduct: the ethics of child labor.  2 [usu. treated as sing. ] the branch of knowledge that deals with moral principles. 3
  • 4. What do we mean by ‘Moral’? moral |ˈmôrəl; ˈmär-|adjective  concerned with the principles of right and wrong behavior and the goodness or badness of human character • concerned with or adhering to the code of interpersonal behavior that is considered right or acceptable • holding or manifesting high principles for proper conduct  a lesson, esp. one concerning what is right or prudent, that can be derived from a story, a piece of information, or an experience.  morals: a person's standards of behavior or beliefs concerning what is and is not acceptable for them to do • standards of behavior that are considered good or acceptable 4
  • 5. What do we mean by ‘Responsible’ responsible |riˈspänsəbəl| adjective  having an obligation to do something, or having control over or care for someone, as part of one's job or role  being the primary cause of something and so able to be blamed or credited for it  (of a job or position) involving important duties, independent decision-making, or control over others  (responsible to) having to report to (a superior or someone in authority) and be answerable to them for one's actions  capable of being trusted : a responsible adult  morally accountable for one's behavior 5
  • 6. What do we mean by ‘Prudential’?  prudential |proōˈden ch əl| adjective  involving or showing care and forethought, especially in business and financial matters.  prudent |ˈproōdnt| adjective  acting with or showing care and thought for the future : No prudent money manager would authorize a loan without first knowing its purpose.  shrewd in the management of of practical affairs. Frugal. 6
  • 7. Are you a… or a 7
  • 8. Do you know the difference… 8
  • 9. Do you already have all the… ANSWERS 9
  • 10. Do we have an ‘ethical sense’?  Where and how do we sense right and wrong?  Is there an ‘ethical sense’ that is like our senses of sight, hearing, smell, touch? 10
  • 11. Moral Intelligence  Moral intelligence (MI)  The capacity to determine how universal human principles should be applied to our personal values, goals, and actions (Lennick & Kiel, 2005).  Important “differentiating competency”. MI is a “soft” skill. MI makes a significant difference in organizational effectiveness. Moral intelligence provides a basis for insight. 11
  • 12. Moral Intelligence  Four + 2 Principles of Moral Intelligence Integrity Responsibility Compassion Forgiveness Imaginat ion Cour age 12
  • 13. Moral Competency Integrity Responsibility W N Forgiveness S E Compassion 13
  • 14. Moral Competency “In their decision-making role, executive ethical leaders are thought to hold to a solid set of ethical values and principles.” From “Moral Person and Moral Manager” by Trevino, Hartman & Brown, 2000 14
  • 15. Universal Principles  Integrity  Justice  Responsibility  Temperance/ Self-  Compassion Discipline  Forgiveness  Humility  Generosity  Care for living things and the  Commitment to a environment transcending  Wisdom power  Courage 15
  • 16. Business Ethics: What is it?  Is “business ethics” an oxymoron?  Oxymoron: a combination of contradictory or incongruous words; e.g., cruel kindness.  Should we be cynical about the potential for ethical action in today’s businesses?  Cynical: believing that people are motivated only by self-interest; distrustful of human sincerity or integrity; pessimistic. 16
  • 17. How Cynical Are We?  What was your cynicism quotient?  Possible outcomes from 10 to 50, where 50 is COMPLETELY CYNICAL.  Plot the class.  What are the implications for managing ethics in an organization? 17
  • 19. Ethical Decision Making Process Characteristics of Individuals Ethical Ethical Ethical Awareness Judgment Behavior Characteristics of Organizations 19
  • 20. Thriving at Work Without Selling Your Soul  Understand the difference between healthy vs. unhealthy compromise  Know how to redefine the game and engage at a higher level  Strengthen your ability to engage at a higher level in a wide range of circumstances 20
  • 22. It Pays to be Ethical WME: World’s Most Ethical Companies (from Ethisphere) 22
  • 23. Mechanical Brake Systems MBS Started in Union City 3,125 full-time employees By Floyd & Jake Jenner 116 part-time employees 23
  • 24. Meet Mr. Steve Lee, CEO of MBS  CEO and President of MBS for the last ten years  Background in finance, no manufacturing experience  End MBS’ pension plan and sharply reduce health care benefits?  What is the ethical choice? What do you recommend? 24
  • 25. Design for Ethics & Responsibility: D4E&R  Deliverables  20 minute Team Presentation  Our Target Organization  Our research process  Our findings (ethical issues, current state of ethics and social responsibility, examples)  Our recommendations, including implementation  7-10 page Management Proposal  Following the same format, a written proposal to management of the Target Organization 25
  • 26. Design for Ethics & Responsibility: D4E&R  Process  Meet your team and make Team Agreements  Identify your Target Organization  Secondary Research divided among Team Members  Field Research divided among Team Members  Cultural Assessment  Ethics Audit (B Corps)  Analyze results and interpret  (re)Design for Ethics & Responsibility  Plan and complete your Presentation/Proposal
  • 27. Team Problem Solving: Dialectic Process Situation Problem Solution Implementation Analysis Analysis Analysis Analysis Visioning/ Information Idea Participation Exploration Gathering Getting Geen r M de o Solution Problem Problem Problem Solution Imple- as Given Chosen Defined Chosen mented Red Priority Problem Decision M de o Setting Definition Making Planning Leader Detective Inventor Coordinator27
  • 28. Team Leaders & Team Members  Decide who will take leadership responsibility each week, post your schedule to Blackboard.  Take your Team Leader responsibilities seriously.  Practice assertive leadership skills.  Practice integrity, responsibility, compassion and forgiveness  Take your Team Member responsibilities seriously.  Support the Team Leader.  Come prepared, participate and don’t block work. 28
  • 29. Reading & Class Prep for Next Week  Managing Business Ethics Chapter 2  Moral Intelligence Chapters 3 & 4  The Compromise Trap Chapters 1 & 2  Class Prep  Values Ranking Survey (Blackboard)  Worksheets 1 & 3 in L & K (pp. 41 & 51)  Identify your favorite ‘moral virus’ (L&K Ch. 4 & BB)  Communicate with your team about possible TOs and your Team Contract  Begin Secondary Research for D4E&R 29
  • 30. Values Ranking  Complete the Personal Values Ranking, providing ranks for your terminal values and your instrumental values separately. Attempt to rank all of the values.  Write a one-to-two paragraph commentary and interpretation of your rankings. What was your experience of completing the rankings? What do your value rankings say about you as a business professional? How do your values guide your ethical choices? 30

Editor's Notes

  1. Innovator Role : Facilitates adaptation and change, pays attention to changing environment, and identifies important trends. Someone who is strong in the Innovator Role conceptualizes and projects needed changes, and can tolerate uncertainty and risk. The Innovator is good at inductive reasoning, ideas, intuitive insights, creativity, and is able to convince others. living with change creative thinking managing change Broker Role : Maintains external legitimacy and obtains external resources. Someone who is strong in the Broker Role knows the importance of reputation, political astuteness, persuasiveness, influence, and power. The Broker is good at meeting with people from outside the unit to represent, negotiate, market, and act as a spokesperson. building and maintaining a power base negotiating agreement and commitment negotiating and selling ideas