3. What is ‘Ethics’?
ethics |ˈeθiks| |ˈɛθɪks| |ˈɛθɪks|plural
noun
1 [usu. treated as pl. ] moral principles
that govern a person's or group's
behavior • the moral correctness of
specified conduct: the ethics of child
labor.
2 [usu. treated as sing. ] the branch of
knowledge that deals with moral
principles. 3
4. What do we mean by ‘Moral’?
moral |ˈmôrəl; ˈmär-|adjective
concerned with the principles of right and wrong behavior and
the goodness or badness of human character • concerned
with or adhering to the code of interpersonal behavior that is
considered right or acceptable • holding or manifesting high
principles for proper conduct
a lesson, esp. one concerning what is right or prudent, that
can be derived from a story, a piece of information, or an
experience.
morals: a person's standards of behavior or beliefs
concerning what is and is not acceptable for them to do •
standards of behavior that are considered good or acceptable
4
5. What do we mean by ‘Responsible’
responsible |riˈspänsəbəl| adjective
having an obligation to do something, or having control over
or care for someone, as part of one's job or role
being the primary cause of something and so able to be
blamed or credited for it
(of a job or position) involving important duties, independent
decision-making, or control over others
(responsible to) having to report to (a superior or someone in
authority) and be answerable to them for one's actions
capable of being trusted : a responsible adult
morally accountable for one's behavior
5
6. What do we mean by ‘Prudential’?
prudential |proōˈden ch əl| adjective
involving or showing care and forethought,
especially in business and financial matters.
prudent |ˈproōdnt| adjective
acting with or showing care and thought for
the future : No prudent money manager would
authorize a loan without first knowing its
purpose.
shrewd in the management of of practical
affairs. Frugal.
6
10. Do we have an ‘ethical sense’?
Where and how do we sense right and
wrong?
Is there an ‘ethical sense’ that is like our
senses of sight, hearing, smell, touch?
10
11. Moral Intelligence
Moral intelligence (MI)
The capacity to determine how universal human
principles should be applied to our personal
values, goals, and actions (Lennick & Kiel, 2005).
Important “differentiating competency”.
MI is a “soft” skill.
MI makes a significant difference in
organizational effectiveness.
Moral intelligence provides a basis for
insight.
11
12. Moral Intelligence
Four + 2 Principles of Moral Intelligence
Integrity
Responsibility
Compassion
Forgiveness
Imaginat ion
Cour age
12
13. Moral Competency
Integrity
Responsibility W N
Forgiveness S E Compassion
13
14. Moral Competency
“In their decision-making role,
executive ethical leaders are
thought to hold to a solid set of
ethical values and principles.”
From “Moral Person and Moral Manager”
by Trevino, Hartman & Brown, 2000
14
15. Universal Principles
Integrity Justice
Responsibility Temperance/ Self-
Compassion Discipline
Forgiveness Humility
Generosity Care for living
things and the
Commitment to a environment
transcending
Wisdom
power
Courage 15
16. Business Ethics: What is it?
Is “business ethics” an oxymoron?
Oxymoron: a combination of contradictory or
incongruous words; e.g., cruel kindness.
Should we be cynical about the potential
for ethical action in today’s businesses?
Cynical: believing that people are motivated
only by self-interest; distrustful of human
sincerity or integrity; pessimistic.
16
17. How Cynical Are We?
What was your cynicism quotient?
Possible outcomes from 10 to 50, where 50 is
COMPLETELY CYNICAL.
Plot the class.
What are the implications for managing ethics
in an organization?
17
19. Ethical Decision Making Process
Characteristics of Individuals
Ethical Ethical Ethical
Awareness Judgment Behavior
Characteristics of Organizations
19
20. Thriving at Work Without Selling
Your Soul
Understand the difference between
healthy vs. unhealthy compromise
Know how to redefine the game and
engage at a higher level
Strengthen your ability to engage at a
higher level in a wide range of
circumstances
20
22. It Pays to be Ethical
WME: World’s Most Ethical Companies (from Ethisphere) 22
23. Mechanical Brake Systems MBS
Started in Union City 3,125 full-time employees
By Floyd & Jake Jenner 116 part-time employees
23
24. Meet Mr. Steve Lee, CEO of MBS
CEO and President of MBS for
the last ten years
Background in finance, no
manufacturing experience
End MBS’ pension plan and
sharply reduce health care
benefits?
What is the ethical choice?
What do you recommend?
24
25. Design for Ethics & Responsibility:
D4E&R
Deliverables
20 minute Team Presentation
Our Target Organization
Our research process
Our findings (ethical issues, current state of ethics
and social responsibility, examples)
Our recommendations, including implementation
7-10 page Management Proposal
Following the same format, a written proposal to
management of the Target Organization
25
26. Design for Ethics & Responsibility:
D4E&R
Process
Meet your team and make Team Agreements
Identify your Target Organization
Secondary Research divided among Team Members
Field Research divided among Team Members
Cultural Assessment
Ethics Audit (B Corps)
Analyze results and interpret
(re)Design for Ethics & Responsibility
Plan and complete your Presentation/Proposal
27. Team Problem Solving:
Dialectic Process
Situation Problem Solution Implementation
Analysis Analysis Analysis Analysis
Visioning/ Information Idea
Participation
Exploration Gathering Getting
Geen
r
M de
o
Solution
Problem Problem Problem Solution
Imple-
as Given Chosen Defined Chosen
mented
Red
Priority Problem Decision
M de
o
Setting Definition Making
Planning
Leader Detective Inventor Coordinator27
28. Team Leaders & Team Members
Decide who will take leadership responsibility
each week, post your schedule to Blackboard.
Take your Team Leader responsibilities
seriously.
Practice assertive leadership skills.
Practice integrity, responsibility, compassion and
forgiveness
Take your Team Member responsibilities
seriously.
Support the Team Leader.
Come prepared, participate and don’t block work. 28
29. Reading & Class Prep for Next Week
Managing Business Ethics Chapter 2
Moral Intelligence Chapters 3 & 4
The Compromise Trap Chapters 1 & 2
Class Prep
Values Ranking Survey (Blackboard)
Worksheets 1 & 3 in L & K (pp. 41 & 51)
Identify your favorite ‘moral virus’ (L&K Ch. 4 & BB)
Communicate with your team about possible TOs and
your Team Contract
Begin Secondary Research for D4E&R
29
30. Values Ranking
Complete the Personal Values Ranking,
providing ranks for your terminal values and
your instrumental values separately. Attempt
to rank all of the values.
Write a one-to-two paragraph commentary
and interpretation of your rankings. What
was your experience of completing the
rankings? What do your value rankings say
about you as a business professional? How
do your values guide your ethical choices?
30
Editor's Notes
Innovator Role : Facilitates adaptation and change, pays attention to changing environment, and identifies important trends. Someone who is strong in the Innovator Role conceptualizes and projects needed changes, and can tolerate uncertainty and risk. The Innovator is good at inductive reasoning, ideas, intuitive insights, creativity, and is able to convince others. living with change creative thinking managing change Broker Role : Maintains external legitimacy and obtains external resources. Someone who is strong in the Broker Role knows the importance of reputation, political astuteness, persuasiveness, influence, and power. The Broker is good at meeting with people from outside the unit to represent, negotiate, market, and act as a spokesperson. building and maintaining a power base negotiating agreement and commitment negotiating and selling ideas