PeopleReign has experienced significant growth and innovation over the past 5 years. They have expanded their virtual agent support to 26 languages, launched an ontology API and Microsoft Teams integration, and developed a graphical form-builder. PeopleReign's AI technology is now years ahead of competitors like IBM and Microsoft, and they are partnering with companies like ServiceNow and Ivanti. A Zurich-based insurance company with 15,000 employees replaced IBM Watson with PeopleReign to help resolve nearly 300,000 tickets per year. PeopleReign has also welcomed a new partner, Thirdera, the largest ServiceNow partner, and anticipates continued growth in upcoming quarters.

1. Hello from PeopleReign!
When we launched in 2016, our vision was to use AI to make humans better. We believed
eliminating drudgery from work would engage and empower employees, catalyze innovation,
and create jobs.
Five years later, our small team and award-winning technology have impacted millions of
employees. That vision of better humans thanks to AI is coming to fruition.
I’m happy to share recent highlights...
Innovation
Our pace of innovation continues to accelerate. In the past quarter, we’ve delivered:
1. Virtual agent support for 26 new languages including Japanese, Hindi, German, and
Turkish
2. An ontology API that exposes our graph of five million IT and HR concepts to
customers
3. An integration with Microsoft Teams which supports the full set of virtual agent
capabilities
4. A graphical form-builder for adding workflows to new and existing dialogs
5. A self-service version of PeopleReign for small organizations or departments within
enterprises
I can say with confidence the PeopleReign system of intelligence is years ahead of competing
solutions. We’re routinely replacing legacy technology from vendors like IBM and Microsoft.
We’re partnering with companies like ServiceNow and Ivanti that have existing AI technology
but need a more robust solution.
We’ve invested centuries of people-hours developing the best technology in the market. We’re
living proof that small teams with big dreams and ruthless focus outperform all others.
New investors

2. We’ve bootstrapped the company to profitability but have invited a small group of angel
investors to join us. I’m always interested in partnering with domain experts who believe in our
market and can help us grow faster. Let me know if you share our passion for defining the
future of work.
Customer success
I recently shared how a Zurich-based insurance company with 15,000 employees in 25
countries replaced IBM Watson with PeopleReign for ServiceNow. They use PeopleReign
Classify to route inbound requests and PeopleReign Recommend to help live agents resolve
more issues faster. PeopleReign helps them resolve nearly 300,000 tickets per year. A
recording of the success story and product demo is available here.
New partners
We welcomed new partner Thirdera to the PeopleReign family in April. Thirdera is the largest
pure-play ServiceNow partner in the world. In less than three months we’ve grown the joint
pipeline to 37 opportunities. Jason Wojahn, CEO, and the Thirdera leadership team have been
exceptional partners. Here’s a link to a recent podcast I recorded with Jason about Thirdera’s
culture and innovation agenda.
What’s ahead
We anticipate significant growth in Q3 and Q4 2021 and acceleration in Q1 and Q2 2022 as the
Thirdera opportunities mature. Stay tuned for updates about new wins. We take pride in our
100% renewal rate. New features we’re developing will contribute to expansion within existing
accounts.
The market is maturing fast as evidenced by the recent $200 million series C closed by
Moveworks, a competitor we respect, at a $2.1 billion post-money valuation. I’m proud of
the fact that we’ve achieved similar milestones with almost no external investment.
One small ask: please follow PeopleReign on LinkedIn and Twitter. Every like, share, and
retweet helps tremendously.
Most important, thanks for being a friend of PeopleReign. Call or write any time with questions
or if you’re interested in getting more involved.
Always seats on this rocket for amazing people! 🚀
-dan
PeopleReign | CEO | +1 650.533.0918 | @dturchin