1. Transforming a Worst
Nightmare Leader to a
Situational Leader
Dave Neuman
Milwaukee SPIN, Milwaukee WI -- September 20, 2012
@daveneuman -- http://daveneuman.com/
7. My Leadership Toolbox
Purpose / Passion / Vision
Leadership Styles
Situational Teamwork
Leadership II
Trust
Individuals / Personalities
8. WHAT WHO
4 Development
Model for Levels For anyone looking
developing to help people
4 Leadership
people Styles accomplish goals
Situational
Leadership II
- Ken Blanchard
WHEN
WHY
ALL THE TIME! Leadership is Competence
projects, initiatives, practices,
individual development an influencing
Commitment
process
10. SL II - Development Levels
Low Competence High Competence
Unique
High Commitment
to the
individual
and task
Enthusiastic, Curious,
Excited, Inexperienced
Expert, Self-Reliant, Self-
Assured, Independent
at hand
Low Commitment
Diagnosis
is a key
skill for a
leader
Confused, Frustrated, Pretty capable, Hesitant, Self-
Overwhelmed, Discouraged critical, Sometimes Bored
11. SL II - Development Levels
Low Competence High Competence
High Commitment
Unique
I need
more
I need authority and
to the
Direction Challenge
I like
I need
priorities
autonomy
I got it
individual
I'm excited
to start my
new
under
control and task
Enthusiastic, Curious,
Excited, Inexperienced
assignment
Expert, Self-Reliant, Self-
Assured, Independent
at hand
Low Commitment
I
need to
know Why
Oh No!
I'm not
sure what
I need a
vote of
confidence
Diagnosis
is a key
am I doing I'm doing
This? here
I need
skill for a
I'm
encourage not
ment I need your comfortable
leader
opinion yet, I might
be doing it
wrong
Confused, Frustrated, Pretty capable, Hesitant, Self-
Overwhelmed, Discouraged critical, Sometimes Bored
12. SL II - Leadership Styles
High Directive Low Directive
Low Supportive
Unique
to the
individual
and task
at hand
Defining, Planning, Acknowledging, Challenging,
Teaching, Giving feedback Empowering, Trusting
High Supportive
Flexibility
is a key
skill for a
Asking/Listening, Facilitating,
leader
Exploring, Explaining,
Collaborating, Encourage Feedback
Encouraging, Sharing Feedback
13. SL II - Leadership Styles
High Directive Low Directive
Low Supportive
still a
D1? Excited to still a
start? D4? Thanks for
all your Unique
effort!
Just do
This... Ready
to the
for a new
challenge
?
Run with
this, I
individual
and task
Let me trust you
show you
Defining, Planning,
Teaching, Giving feedback
Acknowledging, Challenging,
Empowering, Trusting at hand
THis is
High Supportive
why... What is your
Flexibility
still a still a
D3? recommendation?
D2?
You're
doing Great
is a key
That's
close…keep
working at
Keep Let's
decide
skill for a
doing this...
it together
leader
Asking/Listening, Facilitating,
Exploring, Explaining,
Collaborating, Encourage Feedback
Encouraging, Sharing Feedback
14. Flexibility in Leadership Style There’s no best style...
just the right one at
Diagnose + Match the right time
D1 S1 Anti-patterns
Oversupervision
D2 S2 (micro-management)
D3/4 - S1
D3 S3 Undersupervision
(thrown to the wolves)
D1/2 - S4
D4 S4
Regression can occur
D4 D3 D2
15. Identify a situation today where you can apply
situational leadership?
Identify a person you are going to share the
situational leadership model with?