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The Challenges of New Hire Onboarding
31st October 2018
Onboarding | Data-driven Appraisals | People Analytics | Blockchain
WHAT WE’LL DISCUSS TODAY
1. About Peoplewave.
2. Understanding early hire turnover and its cost.
3. The top 7 expectations of new hires and how to address them.
4. Q&A – Ask me anything!
@DamienCummings
CEO of Peoplewave
Email: damien@peoplewave.co
Twitter: @DamienCummings
Blog: http://www.medium.com/@peoplewave
LinkedIn: http://sg.linkedin.com/in/damiencummings
PERFORMANCE WAVE
(DATA-DRIVEN APPRAISALS)
Data-driven, transparent
customer and team reviews
AVAILABLE NOW
WAVEBASE
(BLOCKCHAIN)
FIRST 100 DAYS
(ONBOARDING)
Comprehensive new employee
onboarding tool
AVAILABLE NOW
Employee Data, Recruitment &
Background Screening
COMING SOON
PEOPLEWAVE PRODUCTS
Quiz!
Q. What is the annual
Singapore employee
turnover rate (%)?
A. 15.6%
30% of new hires are
looking for a job
in 6 months.
The average cost of
turnover in Singapore is
$60,000 per person.
Cost of $4.1m for
a 1,000 person
company with
20% attrition.
COST OF TURNOVER CALCULATOR
69% of employees are more
likely to stay with a company
for 3 years if they experienced
great onboarding.
What is great onboarding?
TOP 7 EXPECTATIONS OF NEW HIRES
1. Great first day! First impressions go both ways.
2. Role Expectations: Does the experience match what I was “sold” in the job
interview?
3. Simplicity & Efficiency: Does the organization provide employees with the means to
do their job efficiently, seamlessly and simply?
4. Happiness: Are employees happy in their work environment?
5. Growth: Do employee feel they are on a trajectory?
6. Culture: Do employees live something unique that’s peculiar to the company?
7. Social & Network: Do I know who to talk to, and will I make friends here?
THE FIRST DAY: FIRST IMPRESSIONS GO BOTH WAYS
JOB INTERVIEW VS. REALITY – SETTING EXPECTATIONS
No lies: Ensure whatever
was promised in the job
interview is delivered on.
Goals: Are employees clear
on what they need to do to
pass probation? What are
their immediate goals?
Checklist: What does the
new employee need to do?
Training, compliance, etc.
SIMPLICITY – MAKE YOUR EMPLOYEE’S LIVES EASIER
Consumer Tech: Can the
new hire use their phone?
Does the work experience
match the tech equipment
they use at home?
Locked Out: Do you
restrict access to social
networks, email, and other
critical services?
CAN I MAKE FRIENDS? WHO DO I NEED TO KNOW?
Social events: team lunch,
coffee or drinks.
Buddy system: Ensure the
new hire has someone to
talk to, or ask questions of.
Network: Map out and
explain all the important
stakeholder relationships.
Digital Onboarding can reduce turnover
by up to 20%
damien@peoplewave.co | +65 9113 6722
www.peoplewave.co

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Peoplewave - Top 7 challenges for new hire onboarding

  • 1. The Challenges of New Hire Onboarding 31st October 2018 Onboarding | Data-driven Appraisals | People Analytics | Blockchain
  • 2. WHAT WE’LL DISCUSS TODAY 1. About Peoplewave. 2. Understanding early hire turnover and its cost. 3. The top 7 expectations of new hires and how to address them. 4. Q&A – Ask me anything!
  • 3. @DamienCummings CEO of Peoplewave Email: damien@peoplewave.co Twitter: @DamienCummings Blog: http://www.medium.com/@peoplewave LinkedIn: http://sg.linkedin.com/in/damiencummings
  • 4. PERFORMANCE WAVE (DATA-DRIVEN APPRAISALS) Data-driven, transparent customer and team reviews AVAILABLE NOW WAVEBASE (BLOCKCHAIN) FIRST 100 DAYS (ONBOARDING) Comprehensive new employee onboarding tool AVAILABLE NOW Employee Data, Recruitment & Background Screening COMING SOON PEOPLEWAVE PRODUCTS
  • 6. Q. What is the annual Singapore employee turnover rate (%)?
  • 8. 30% of new hires are looking for a job in 6 months.
  • 9. The average cost of turnover in Singapore is $60,000 per person.
  • 10. Cost of $4.1m for a 1,000 person company with 20% attrition. COST OF TURNOVER CALCULATOR
  • 11. 69% of employees are more likely to stay with a company for 3 years if they experienced great onboarding.
  • 12. What is great onboarding?
  • 13. TOP 7 EXPECTATIONS OF NEW HIRES 1. Great first day! First impressions go both ways. 2. Role Expectations: Does the experience match what I was “sold” in the job interview? 3. Simplicity & Efficiency: Does the organization provide employees with the means to do their job efficiently, seamlessly and simply? 4. Happiness: Are employees happy in their work environment? 5. Growth: Do employee feel they are on a trajectory? 6. Culture: Do employees live something unique that’s peculiar to the company? 7. Social & Network: Do I know who to talk to, and will I make friends here?
  • 14. THE FIRST DAY: FIRST IMPRESSIONS GO BOTH WAYS
  • 15. JOB INTERVIEW VS. REALITY – SETTING EXPECTATIONS No lies: Ensure whatever was promised in the job interview is delivered on. Goals: Are employees clear on what they need to do to pass probation? What are their immediate goals? Checklist: What does the new employee need to do? Training, compliance, etc.
  • 16. SIMPLICITY – MAKE YOUR EMPLOYEE’S LIVES EASIER Consumer Tech: Can the new hire use their phone? Does the work experience match the tech equipment they use at home? Locked Out: Do you restrict access to social networks, email, and other critical services?
  • 17. CAN I MAKE FRIENDS? WHO DO I NEED TO KNOW? Social events: team lunch, coffee or drinks. Buddy system: Ensure the new hire has someone to talk to, or ask questions of. Network: Map out and explain all the important stakeholder relationships.
  • 18. Digital Onboarding can reduce turnover by up to 20%
  • 19. damien@peoplewave.co | +65 9113 6722 www.peoplewave.co