Presented at Canada's WET-BOEW group's CodeFest 2014.

1. The Joy and Pain
of building with Everyone
Cyd Harrell @cydharrell
UX Evangelist, Code for America
August 15, 2014

3. Tiny but mighty

5. 1975 2014
Civic
UXpublishing
1994 1998
financial services
poetry
on the side
2006
ux
consulting
the
web

6. 2006
ux
consulting
OMG
parenthood
2004
2011 2012
no more
ux
consulting
firm

7. hackathons
Dear CityCamp SF,
Hi! Um, please don’t laugh at me or throw
me out. I have fun skills to share.
Sincerely,
Cyd

8. hackathons
Dear Cyd,
Hi! OMG, you can help us do what? Sweet,
please stay! Can you bring some friends
next time?
Sincerely,
Civic Hackers

9. Government
for
the
people,
by
the
people
can
work
in
the
21st
century,
if
we
make
it
work.

10. Persuasion through practice
JFDI

14. Standards-based
development JFDI

16. Urban planner
Illustrator
Graphic designer
Front-end engineer
Not pictured:
Back-end engineer
Ethnographer
Urbanist/product manager

24. The right
request
Dear Andrea,
Could you possibly conduct 5 short
usability sessions for OpenOakland?
Sincerely,
The OO Crew

26. Persuasion through practice
JFDI
Doing It Wrong

27. Thanks for listening
Keep doing the hard work!