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Fearless MOBILE RESEARCH
Photo Credit: John Watson
GOT SMARTPHONE?
YOU’RE IN THE 45%    Chart Credit: Pew Internet and American Life Project http://pewinternet.org/Static-Pages/Trend-Data-%...
Btw I’m Cyd HarrellFavorite tools: empathy & Duct Tape
MY FIRST MOBILE STUDY
the only sled I’ll show you tonight
WHAT DO WE FEAR?
Indulge Me A Moment    bit.ly/VD1j4j
Oversimplification AlertThe hardest two things about research:    providing the prompt    collecting the response
Let’s jump right in
DUAL LENSSTREAMINGFIELD RESEARCH• Livestream• Flip Cam• It’s the view finder• Actual duct tape
Picture in pictureMobileRecording
ModeratedHuggingAt Mozillaand MailChimp                Photo Credit: Diane Loviglio, Mozilla
AutomatedMobile AppGestureTracking
AutomatedUsabillaMobile
WHAT ABOUTDIFFERENT DEVICES?
Filling in the gapsMob4hire.comSame: Demographic fitsDevice labs
PROTOTYPES, WIREFRAMES, SKETCHES?
POST-ITS HAVE MANY, MANY USES           HECK YES.                   Photo from blog post by Dustin Larimer http://www.dust...
WHAT IF IT’S NOT USABILITY?
Even BetterThe hardest two things about research:    providing the prompt    collecting the response
EXPERIENCE SAMPLING
Task-drivenExperience Sampling  iOS & Android
iOSStorytelling               bit.ly/UHYT8I
CivicSurveys
We might be able to use these gizmos to change humanengagement.          Not Kidding
Questions?
cyd@cydharrell.com@cydharrell
Thanks for coming.Go run some awesome research.
Fearless Mobile Research
Fearless Mobile Research
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Fearless Mobile Research

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Presented at BayCHI's January 2013 program meeting.

Published in: Design
  • I heard Cyd give this presentation live at BayCHI. It was fabulous. I'm looking forward to spreading the word about Fearless Mobile Research with other UX people on our team. Thanks, Cyd!
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Fearless Mobile Research

  1. 1. Fearless MOBILE RESEARCH
  2. 2. Photo Credit: John Watson
  3. 3. GOT SMARTPHONE?
  4. 4. YOU’RE IN THE 45% Chart Credit: Pew Internet and American Life Project http://pewinternet.org/Static-Pages/Trend-Data-%28Adults%29/Device-Ownership.aspx
  5. 5. Btw I’m Cyd HarrellFavorite tools: empathy & Duct Tape
  6. 6. MY FIRST MOBILE STUDY
  7. 7. the only sled I’ll show you tonight
  8. 8. WHAT DO WE FEAR?
  9. 9. Indulge Me A Moment bit.ly/VD1j4j
  10. 10. Oversimplification AlertThe hardest two things about research: providing the prompt collecting the response
  11. 11. Let’s jump right in
  12. 12. DUAL LENSSTREAMINGFIELD RESEARCH• Livestream• Flip Cam• It’s the view finder• Actual duct tape
  13. 13. Picture in pictureMobileRecording
  14. 14. ModeratedHuggingAt Mozillaand MailChimp Photo Credit: Diane Loviglio, Mozilla
  15. 15. AutomatedMobile AppGestureTracking
  16. 16. AutomatedUsabillaMobile
  17. 17. WHAT ABOUTDIFFERENT DEVICES?
  18. 18. Filling in the gapsMob4hire.comSame: Demographic fitsDevice labs
  19. 19. PROTOTYPES, WIREFRAMES, SKETCHES?
  20. 20. POST-ITS HAVE MANY, MANY USES HECK YES. Photo from blog post by Dustin Larimer http://www.dustinlarimer.com/design-management-summer-camp/
  21. 21. WHAT IF IT’S NOT USABILITY?
  22. 22. Even BetterThe hardest two things about research: providing the prompt collecting the response
  23. 23. EXPERIENCE SAMPLING
  24. 24. Task-drivenExperience Sampling iOS & Android
  25. 25. iOSStorytelling bit.ly/UHYT8I
  26. 26. CivicSurveys
  27. 27. We might be able to use these gizmos to change humanengagement. Not Kidding
  28. 28. Questions?
  29. 29. cyd@cydharrell.com@cydharrell
  30. 30. Thanks for coming.Go run some awesome research.

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