Geneos is real-time management software developed by ITRS, a software company focused on financial markets. Geneos has over 200 man years of development and is used by 8 of the top 10 investment banks strategically. It provides a holistic, real-time view of systems and applications to help manage ongoing health and communicate potential issues. Unlike traditional monitoring which is event-based, Geneos takes a proactive, value-based approach to identify issues before they impact the business.

1. Geneos - See More

2. Who are ITRS and what is Geneos? ITRS is a software house focussed on financial markets Located in London, New York and Hong Kong Geneos real-time management software 200 man years of development in Geneos 8 of the top 10 Tier 1 Investment banks use Geneos strategically 100+ major clients, 600+ sites Best Supporting Services Provider: Inside Market Data Winner 2009 50% year on year growth for past 3 years

3. Run the bank – why is it critical? What a business needs to know about its systems: They are doing what they are supposed to do now They are going to continue doing what they are supposed to do What happens if the service is disrupted? What ‘run the bank’ needs to do to deliver to business: Provide relevant information on systems & applications in real time Manage the on going health of the systems & applications Communicate to the business the impact of unexpected situations and what they need to do Do all of the above in the most efficient and cost effective way “Events are too late, not proactive. If you have an incident then it is too late and you have failed”, Trading Systems Support Manager, Global Investment Bank

4. Why have most of the top banks adopted Geneos? The problem with the classic approach to monitoring and management: Event based Looking at the effect after the problem has occurred Many tools – no one single end to end view Alert gives no contextual information It takes time to find the root cause of the problem Manual processes to rectify each incident No collection of intelligence on why issues occur Agents too resource intensive and removed from critical systems “With Geneos the same support team can fix 3x the number of incidents than before Geneos”, Head of Equities production support, Global Investment Bank

5. Geneos - a new approach ITRS Geneos provides a: Real-time value-based early warning system Automated corrective actions to ensure business continuity Holistic view of your environment Customisable dashboards for business service availability Intuitive interface for fast targeted response Fast deployment Allows you to focus on your business not the tool “It was like driving a car with a red light that only come on when you have exceeded the speed limit – you were never sure if you had enough room to overtake. Geneos provided the speedometer”, Head of Equities production support, Global Investment Bank

6. End to End Monitoring Enabling our clients to get a one shot view of their currentestate and immediatelydrill down to root cause “Before Geneos our systems would be hit several times a week because we didn’t know the data volumes. After Geneos we know all this data and can predict when a breach would occur and take corrective action to stop it”, Head of Development Data Grids, Tier 1 Investment Bank

7. Proactive monitoring & early warnings of issues Value based historical information allows our clients to spot potential problems before they become an incident “In Geneos when you get an alert it is shown sensibly with the other relevant metrics around it, so the problem can be quickly diagnosed”, Trading Systems Operations Manager, Global Investment Bank

8. Management Head of Desk Trader KPI, Capacity, Latency, Trading, Compliance Transactions IT Support Trading, Market Data & Custom Applications Clients Fixed Income Equities FX commodities Derivatives Middleware, Messaging & Exchanges Connectivity Business Support Managing complex trading environments ... Multicasts, Services, Devices Network Hardware, Operating Systems. & Databases Infrastructure

9. The most extensive monitoring in the industry 100+ plug-ins Integrate with custom apps/scripts using Toolkits & API plug-ins Clients Business Support Management Transactions API Message Tracker SQL Toolkit FIX Vision GL Fidessa Brass TT PATS ORC TipOff Latency ULLINK ION Toolkit Traders, Head of Desk Business Support Management IT Support Applications RMDS NYSE TIB Arcontech Gissing API Toolkit SQL Toolkit State Tracker API Traders Business Support IT Support Connectivity MQ JMX MISS Eurex FIX Engine SWX Virt-X RV EMS GemFire Oracle Coherence Solace 29 West IT Support SNMP Multicasts Services Sessions Network Infrastructure UNIX Windows Linux VMware Sybase Oracle SQL Server Citrix Informix Veritas Hardware IT Support

10. Geneos Architecture

11. Infrastructure and Application monitoring ActiveConsole Dashboard ExpressReports Mobile device support Password protected Knowledge Base VISUALISATION Algo Trading ActiveConsole Market Data Gateway Rules Notifications Corrective actions Database logging 3rd party integration Resilience Gateway ANALYSIS & CORRELATION Gateway Netprobe Low CPU overhead Low network overhead Value-based Push technology INSTRUMENTATION RMDS Fidessa GL Latency Linux RV

12. Transaction Management Architecture FIX Engine SOR Exchange Gateway .... Gateway for Real-time Tracking Historical Database(Optional) Active Console for Real-time and Historical Tracking

13. Summary Geneos enables fast correct decisions to keep you trading Value-based approach ensures proactive management End-end and in-depth management of complex trading environments Unified view across all applications and support teams Successful track record within financial markets

14. Example Dashboards

15. Algo trading dashboard

16. Risk management dashboard

17. Simplifying complex environments