1. Knowledge Management
Knowledge Management (KM) program for the company
to
•Systematically and formally share and transfer learning
concepts, best practices and other implicit knowledge.
•Organize and transform the captured knowledge
•Facilitate its usage at right place and in right time.
The essence of this program is to capture the available
abundant knowledge assets in form of tacit (experience,
thumb rules, etc.) and explicit (literature, reports, failure
analysis etc.)

2. Knowledge Management

3. "KM Index“
Measurement of performance of KM system
Guidelines for Contribution Points (50 Max.)
1 Not relevant to Tata Steel OR
It is purely a suggestion OR
Not referable, not usable OR
Already in the KM database
2-3 Basic/ Old article, standard procedures & Referable
4-5 Take from a new Research Paper, article, etc. &
May not have been tested in Tata Steel but tested
successfully elsewhere & can give benefits
6-7 On the job experience, not a commonly known knowledge &
Tested successfully/ unsuccessfully in Tata Steel &
If successfully tested, is repeatable to give benefits
8-10 New experience, not a commonly known knowledge &
Tested successfully in Tata Steel &
Deployable/ Adaptable in other areas to give tangible gains

4. "KM index“
Break up
FY 02 FY 03
Contribution &
Royalty
70 50
Community/
Feedback
30 (All through
community)
40 (30 through
community)
Usage NIL 10

5. Increase in collaboration, conversation amongst the
employees
Making the experts expertise available throughout the
organization.
Reduce loss of intellectual capital from people leaving the
company.
Reduce cost by decreasing and achieving economies of
scale.
Minimize redundancy of knowledge-based activities
Increase productivity by making knowledge available
more quickly and easily
Benefits from Knowledge Management system

6. Promote innovations
Give equal opportunities to all the individuals to express
and share their knowledge.
Above all, the best reason for Tata Steel to embrace
knowledge management is strategic; to gain a competitive
edge in the marketplace by turning intellectual assets into
value through innovation.
Benefits from Knowledge Management system

7. Promote innovations
Give equal opportunities to all the individuals to express
and share their knowledge.
Above all, the best reason for Tata Steel to embrace
knowledge management is strategic; to gain a competitive
edge in the marketplace by turning intellectual assets into
value through innovation.
Benefits from Knowledge Management system