Learning Experience Design: Skills for Self-Management (Chronic Diseases)
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Our research helped identify current practices for patient learning experiences.
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Learning Experience Design: Skills for Self-Management (Chronic Diseases)
- 1. Journey
- 2. How might we teach self-management skills to patients with Diabetes?
- 5. Bridging Learning Gaps Current State
- 6. Bridging Learning Gaps Current State Preferred State
- 7. Bridging Learning Gaps Current State Preferred StateBridging
- 8. Self-Management Frameworks : Effective but Costly, and not Scalable
- 9. Problem ideas How might we teach self-management skills to patients with Diabetes? Self-Management Skills are defined as: ○ Pain Management ○ Fatigue Management ○ Breathing/Relaxation Techniques ○ Emotional Management Source: Living a healthy life with chronic conditions ○ Relationships Management ○ Nutrition ○ Exercise ○ Medication
- 10. Current Tools Fail to Engage
- 11. Current Tools Fail to Engage
- 12. Current Tools Fail to Engage
- 13. Creating An Effective Learning Cycle How might we teach self-management skills to patients with Diabetes?
- 14. (WHY) How can we make it relevant?
- 15. (WHAT) What do we teach them?
- 16. (HOW) How do we help them understand concepts?
- 17. (WHAT IF) How could we stretch that learning?
- 19. Thank You! Q&A
Editor's Notes
- INTRODUCTION PART (maybe draw a model timeline / triangle) How did we go to the current topic Initial idea about health and wellbeing: hospital, patients, treatment process, self-management, interpretation about the medical info and turn into action Maps: stakeholder map - concerns and needs about patients, family and doctor Bring learning gaps - understand the boundary between dr and patients, Research and discussion; redefine problem scope McCarthey’s model - generate ideas about our current topic
- Mapped the stakeholders relationships (No specific stakeholders, no specific condition -- nothing solidified yet) Reviewed post-it notes from prior sessions to identify an overarching problem : How can I access reliable sources, interpret them meaningfully, and convert them into actions to self-manage my health condition? (themes such as reliability, actionability, self-management for health…) Defined 3 stakeholders: Patients, Doctors, and Family & Friends of the patients Speculated the Hopes and Aspiration Points of Affinity and Opposition Then, we saw recurring topics such as: trust, communication, boundaries, support, on top of the demands of specific health conditions such as self-management, responsibility, learning So we speculated that these might be some of the struggles that our stakeholders have to deal with
- Challenges Key attributes of preferred stage. Some approaches to bridge the gap
- There are really great programs out there - we know what to teach, but not how to teach it in an affordable, scalable way.
- Technological tools today are an incremental improvement from books traditionally used to engage patients. They still fall short, especially in the context of individuals who are stressed and tired.
- Technological tools today are an incremental improvement from books traditionally used to engage patients. They still fall short, especially in the context of individuals who are stressed and tired.
- Technological tools today are an incremental improvement from books traditionally used to engage patients. They still fall short, especially in the context of individuals who are stressed and tired.
- We want to stop using generic input for encouragement, and use the patient's’ own personal stories and evocative images to prompt him when feeling down.
- We based our content on an existing self-management program which has been developed in Oxford.
- The idea of data physicalization seems to us like a particularly interesting venue to explore. To illustrate a little, we included these images from Netflix’s Locke & Key -- here you see two representations of the abstract concept of “how the retrieves memories” and “how that changes with trauma”.
- Patients in remission very often become advocates. Could we create this form of empowerment within the platform? What if everything you had just learned becomes the basis of what someone else can learn?
- It’s a cycle!