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Why we need Anesthesia Leadership
in the changing landscape of
Healthcare
Colin J.L. McCartney
Professor and Chair
The Ottawa Hospital and uOttawa
Conflicts of Interest
• None
Medical Leadership in Canadian
Healthcare
• Subtly different from US
• More influencer than power broker
• Can be exposed to “mutiny in the ranks”
• Still requires a vision, persistence, resolve
• This is a work in progress for me
Why we need leadership
• North American healthcare no longer the best
• Changes in Healthcare looming e.g.
personalized medicine, artificial intelligence
etc.
• Physicians and others at the coalface need to
be leading the change
Commonwealth Fund Ranking 2014
Why are anesthesiologists good
leaders in medicine?
• Holistic view
• Always work in teams
• Work right across hospital and university
• Think first as a physician and then as
anesthesiologist
Anesthesiology leadership
• Leaders in perioperative care
• Leaders in care of the critically ill
• Leaders in pain medicine
• Leaders in managing teams
• Leaders in quality and safety
What we need in anesthesia
• Grasp the opportunity to lead perioperative care
and pain medicine
• Act like physicians and not only anesthesiologists
• Leaders who are involved right across medicine at
both hospital and university levels (if you’re not
at the table, you might be on the menu)
• Lead in education and research in the areas
above
What I need you to do
• Step up to lead positive change: get involved
• Focus our efforts on others: our patients, our
learners and work with our political leaders
• Be critical in a constructive way
• Develop our “followership”
• Support our provincial and national societies
• Support our research and developing the next
generation of great anesthesiologists
Role of the Leader
• Develop a vision (with others)
• Challenge the status quo
• Accept risk (difficult for anesthesiologists!)
• Have nobility
• Be transparent
• Have integrity (be yourself)
• Have courage
Who are natural leaders?
• Leaders are “made not born”
• Both extroverts and introverts
• Not necessarily the person with the title
• Leaders at every level of medicine from
undergraduate through to post-certification
• A passion for positive change
• ”Willingness to get involved” Angela Enright
Leadership and the importance of the
first follower
Characteristics of a leader
• Servant leadership: Vision, Passion, Honesty,
Integrity, Humility Transparency, Courage,
Challenge others, Accept risk, Nobility
• Listen
• Be the optimist
• Seek advice (often): we all need a coach
• “Be the light” for the academic mission
• Make mistakes (but learn from them)
leader
Ron Miller: Rovenstine Lecture 2009
• Opportunities in perioperative medicine
• Not all current opportunities will be
remunerated well
• Importance of research in anesthesia,
perioperative and pain medicine
• Answer the big questions
• ”we are all trying to find our way but some are
looking at the stars”
What have we done in Ottawa?
• Strategic planning process in 2014-15
• Strategic hiring process “Get the right people
on the bus”
• New faculty mentorship process: help our new
recruits to academic success
Strategic Planning
Strategic Imperatives
• Enable the best patient outcomes
• Advance the full potential of anesthesiology
• Active Stewardship of Team Members
• Responsible Stewardship of our resources
Quadruple Aim
Getting the Right People on the Bus
• Set the tone: Strategic planning,
Democratization of Process, Maintain
momentum
• Careful selection criteria for new faculty
• Explicit mention of mentorship planning
process
• Formal interview process
Three Criteria for Success
• The Individual: rigorous selection process (two
way process)
• Mentorship: three year plan developed with
faculty advisor and mentor
• Time: 1 day per week for non-clinical activities
Faculty Mentorship and Development
Multipliers: How the Best Leaders
Make Everyone Smarter
Liz Wiseman
Benjamin Disraeli 1804-1881
• “When I left the dining room after sitting next
to Mr. Gladstone, I thought he was the
cleverest man in England. But after sitting next
to Mr. Disraeli, I thought I was the cleverest
woman in England”
Multipliers
Mission and Guiding Principles:
Appoint the Best and Help Them to
Success
• “The Department of Anesthesiology at the University of Ottawa is
committed to growing as a leading University Department of
Anesthesiology, both in Canada, and internationally. Key to this goal
is supportive investment in the people who comprise our
department. As such, we have created an early career faculty
development and mentorship program to enhance the success and
development of new faculty to become outstanding academic
anesthesiologists. This program aims to provide a supportive,
collaborative, and collegial environment to ensure the success of
each new faculty member. Inherent in this mission is the explicit
recognition that individual success will require Department-wide
support and our successes will be shared successes. The aim of this
program is to appoint the best and help you to success.”
Mentorship Plan Structure
• Areas for professional development include
leadership, scholarship, education and clinical
care
• One primary goal or three secondary goals to be
achieved
• Goals are to be Specific, Measurable, Attainable,
Realistic and Timely (SMART)
• Review at every six months with faculty advisor
• Aim to achieve promotion to Assistant Professor
at end of three years
Advice from my mentors
• Pursue your passion
• Set goals
• Take time to invest in your passion
• Find great mentors
• Think of others before yourself
• Surround yourself with positive people
• Look after your health and your family
Advice from great leaders
• Change takes time
• Build trust first (takes years not months)
• Protect and support what is already good
• Use the power of the group to institute
change
Advice from my mentors
• Pursue your passion
• Set goals
• Take time to invest in your passion
• Find great mentors
• Think of others before yourself
• Surround yourself with positive people
• Look after your health and your family
Early Results
• Engaged junior faculty
• Faculty have requested to join program
• Care required with early overload
• Care required to maintain environment of
support
• Thought required for extension of process
My priorities:
• Departmental strategic plan
• Departmental structure to leverage our
talents and contribute to patient care
• Pain medicine
• CBD and education
• Mentorship program
• My family and maintain health
What we need in anesthesia
• Grasp the opportunity to lead perioperative care
and pain medicine
• Act like physicians and not only anesthesiologists
• Leaders who are involved right across medicine at
both hospital and university levels (if you’re not
at the table, you might be on the menu)
• Lead in education and research in the areas
above
Suggested reading:
• 5 Levels of Leadership: John Maxwell
• Good to Great and the Social Sectors: Jim
Collins
• Multipliers: Liz Wiseman
• The Advantage: Patrick Lencioni
• Churchill: Roy Jenkins
Leadership Challenges 1:
Communication
When I was a new minister, a seasoned
minister came into my office. She said, “How’s
your day going?” I said, “I am so frustrated. I
have the newsletter to work on, my sermon to
write, and all these other things to do- but
people keep calling with all these
interruptions.” She said, “The interruptions
are your ministry. The rest is just paperwork.”
Michelle Crouch
Leadership Challenges 2: Balancing
Department and Hospital
• Think vertically and horizontally
Leadership Challenges 3:
Managing Disruptive Behaviour
• Give timely feedback
• Align with institutional code of conduct
• Vital to manage microaggressions to reduce
greater issues of toxicity
• Follow Vanderbilt model for professionalism
• Document carefully but if no recurrence……
• Forgive and forget: everyone has a bad day
Vanderbilt Professionalism Model
Hickson et al Acad Med 2007
My Failures
• Block room at general campus
• Balancing “support” and “micromanagement”
My priorities:
• Departmental strategic plan
• Departmental structure to leverage our
talents and contribute to patient care
• Pain medicine
• CBD and education
• Mentorship program
• My family and maintain health
Leadership Challenge 4: Balancing
work and family
• Put family first every
time
• A firm foundation
allows to take on
necessary challenges
at work
• Take time for yourself
• Enjoy the challenges
Guidance for future leaders
• Be yourself
• Train for leadership: conflict resolution/crucial
conversations
• Follow your passion
• Keep saying yes/get involved
• Think outside the specialty
• Serve your patients not your CEO/Dean (and
therefore also your colleagues)
Other Resources:
• https://www.kevinmd.com/blog/2018/
08/5-reasons-you-should-put-
physicians-in-charge-of-hospitals.html
• https://www.kevinmd.com/blog/2015/
12/6-tips-great-physician-leader.html
• http://www.edmariano.com/archives/8
29

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Leadership in anesthesiology 2019

  • 1. Why we need Anesthesia Leadership in the changing landscape of Healthcare Colin J.L. McCartney Professor and Chair The Ottawa Hospital and uOttawa
  • 3.
  • 4. Medical Leadership in Canadian Healthcare • Subtly different from US • More influencer than power broker • Can be exposed to “mutiny in the ranks” • Still requires a vision, persistence, resolve • This is a work in progress for me
  • 5. Why we need leadership • North American healthcare no longer the best • Changes in Healthcare looming e.g. personalized medicine, artificial intelligence etc. • Physicians and others at the coalface need to be leading the change
  • 7.
  • 8.
  • 9. Why are anesthesiologists good leaders in medicine? • Holistic view • Always work in teams • Work right across hospital and university • Think first as a physician and then as anesthesiologist
  • 10. Anesthesiology leadership • Leaders in perioperative care • Leaders in care of the critically ill • Leaders in pain medicine • Leaders in managing teams • Leaders in quality and safety
  • 11. What we need in anesthesia • Grasp the opportunity to lead perioperative care and pain medicine • Act like physicians and not only anesthesiologists • Leaders who are involved right across medicine at both hospital and university levels (if you’re not at the table, you might be on the menu) • Lead in education and research in the areas above
  • 12. What I need you to do • Step up to lead positive change: get involved • Focus our efforts on others: our patients, our learners and work with our political leaders • Be critical in a constructive way • Develop our “followership” • Support our provincial and national societies • Support our research and developing the next generation of great anesthesiologists
  • 13. Role of the Leader • Develop a vision (with others) • Challenge the status quo • Accept risk (difficult for anesthesiologists!) • Have nobility • Be transparent • Have integrity (be yourself) • Have courage
  • 14. Who are natural leaders? • Leaders are “made not born” • Both extroverts and introverts • Not necessarily the person with the title • Leaders at every level of medicine from undergraduate through to post-certification • A passion for positive change • ”Willingness to get involved” Angela Enright
  • 15. Leadership and the importance of the first follower
  • 16. Characteristics of a leader • Servant leadership: Vision, Passion, Honesty, Integrity, Humility Transparency, Courage, Challenge others, Accept risk, Nobility • Listen • Be the optimist • Seek advice (often): we all need a coach • “Be the light” for the academic mission • Make mistakes (but learn from them)
  • 18. Ron Miller: Rovenstine Lecture 2009 • Opportunities in perioperative medicine • Not all current opportunities will be remunerated well • Importance of research in anesthesia, perioperative and pain medicine • Answer the big questions • ”we are all trying to find our way but some are looking at the stars”
  • 19.
  • 20. What have we done in Ottawa? • Strategic planning process in 2014-15 • Strategic hiring process “Get the right people on the bus” • New faculty mentorship process: help our new recruits to academic success
  • 22. Strategic Imperatives • Enable the best patient outcomes • Advance the full potential of anesthesiology • Active Stewardship of Team Members • Responsible Stewardship of our resources
  • 24. Getting the Right People on the Bus • Set the tone: Strategic planning, Democratization of Process, Maintain momentum • Careful selection criteria for new faculty • Explicit mention of mentorship planning process • Formal interview process
  • 25. Three Criteria for Success • The Individual: rigorous selection process (two way process) • Mentorship: three year plan developed with faculty advisor and mentor • Time: 1 day per week for non-clinical activities
  • 26. Faculty Mentorship and Development
  • 27. Multipliers: How the Best Leaders Make Everyone Smarter Liz Wiseman
  • 28. Benjamin Disraeli 1804-1881 • “When I left the dining room after sitting next to Mr. Gladstone, I thought he was the cleverest man in England. But after sitting next to Mr. Disraeli, I thought I was the cleverest woman in England”
  • 30. Mission and Guiding Principles: Appoint the Best and Help Them to Success • “The Department of Anesthesiology at the University of Ottawa is committed to growing as a leading University Department of Anesthesiology, both in Canada, and internationally. Key to this goal is supportive investment in the people who comprise our department. As such, we have created an early career faculty development and mentorship program to enhance the success and development of new faculty to become outstanding academic anesthesiologists. This program aims to provide a supportive, collaborative, and collegial environment to ensure the success of each new faculty member. Inherent in this mission is the explicit recognition that individual success will require Department-wide support and our successes will be shared successes. The aim of this program is to appoint the best and help you to success.”
  • 31. Mentorship Plan Structure • Areas for professional development include leadership, scholarship, education and clinical care • One primary goal or three secondary goals to be achieved • Goals are to be Specific, Measurable, Attainable, Realistic and Timely (SMART) • Review at every six months with faculty advisor • Aim to achieve promotion to Assistant Professor at end of three years
  • 32. Advice from my mentors • Pursue your passion • Set goals • Take time to invest in your passion • Find great mentors • Think of others before yourself • Surround yourself with positive people • Look after your health and your family
  • 33.
  • 34. Advice from great leaders • Change takes time • Build trust first (takes years not months) • Protect and support what is already good • Use the power of the group to institute change
  • 35. Advice from my mentors • Pursue your passion • Set goals • Take time to invest in your passion • Find great mentors • Think of others before yourself • Surround yourself with positive people • Look after your health and your family
  • 36. Early Results • Engaged junior faculty • Faculty have requested to join program • Care required with early overload • Care required to maintain environment of support • Thought required for extension of process
  • 37. My priorities: • Departmental strategic plan • Departmental structure to leverage our talents and contribute to patient care • Pain medicine • CBD and education • Mentorship program • My family and maintain health
  • 38. What we need in anesthesia • Grasp the opportunity to lead perioperative care and pain medicine • Act like physicians and not only anesthesiologists • Leaders who are involved right across medicine at both hospital and university levels (if you’re not at the table, you might be on the menu) • Lead in education and research in the areas above
  • 39.
  • 40. Suggested reading: • 5 Levels of Leadership: John Maxwell • Good to Great and the Social Sectors: Jim Collins • Multipliers: Liz Wiseman • The Advantage: Patrick Lencioni • Churchill: Roy Jenkins
  • 41. Leadership Challenges 1: Communication When I was a new minister, a seasoned minister came into my office. She said, “How’s your day going?” I said, “I am so frustrated. I have the newsletter to work on, my sermon to write, and all these other things to do- but people keep calling with all these interruptions.” She said, “The interruptions are your ministry. The rest is just paperwork.” Michelle Crouch
  • 42. Leadership Challenges 2: Balancing Department and Hospital • Think vertically and horizontally
  • 43. Leadership Challenges 3: Managing Disruptive Behaviour • Give timely feedback • Align with institutional code of conduct • Vital to manage microaggressions to reduce greater issues of toxicity • Follow Vanderbilt model for professionalism • Document carefully but if no recurrence…… • Forgive and forget: everyone has a bad day
  • 45. My Failures • Block room at general campus • Balancing “support” and “micromanagement”
  • 46. My priorities: • Departmental strategic plan • Departmental structure to leverage our talents and contribute to patient care • Pain medicine • CBD and education • Mentorship program • My family and maintain health
  • 47. Leadership Challenge 4: Balancing work and family • Put family first every time • A firm foundation allows to take on necessary challenges at work • Take time for yourself • Enjoy the challenges
  • 48. Guidance for future leaders • Be yourself • Train for leadership: conflict resolution/crucial conversations • Follow your passion • Keep saying yes/get involved • Think outside the specialty • Serve your patients not your CEO/Dean (and therefore also your colleagues)
  • 49. Other Resources: • https://www.kevinmd.com/blog/2018/ 08/5-reasons-you-should-put- physicians-in-charge-of-hospitals.html • https://www.kevinmd.com/blog/2015/ 12/6-tips-great-physician-leader.html • http://www.edmariano.com/archives/8 29