CIS359003VA016-1184-001 - Disaster Recovery ManagementWeek 10 Te.docx

CIS359003VA016-1184-001 - Disaster Recovery Management
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Harry Bard
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CONTINGENCY PLANNING IN ACTION 2
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Contingency Planning in Action Harry Bard Prof, Chisholm CIS
359 6/11/18
Contingency Planning in Action Introduction A contingency
plan, according to Mehta and McCafferty, betokens the course
of action which a company develops to enable it responds
efficiently to any events that may occur or situations that may
arise both shortly and in the long run. For a business firm, the
future is an approaching series of uncertainties, and the best
way to respond to these uncertainties is to prepare an action
plan for combatting any matter that is likely to arise. Examples
of such situations may include natural disasters like tornados,
earthquakes, windstorms, and floods, fire outbreaks, loss of
valuable data, loss of a sizable number of customers, employees
or suppliers en masse, or even a sudden death of the firmâ€™s
top management. Referring to contingency plan as a plan B is,
therefore, not a clichÃ©. In other words, a contingency plan can
only be deployed if the company finds itself in a do-or-die
situation. As Mall (2009) puts it, a contingency plan is such a
momentous aspect of risk management, disaster recovery, and
business perpetuity. The purpose of this paper is to provide a
detailed discussion of the contingency plan for the Ideal Fast
Foods Limited Company. The paper will, first of all, give an
overview of Ideal Fast Foods Limited Company, and explain

why the company needs a contingency plan, then the essay will
proceed to develop a befitting contingency plan for the
company, then filter the policies that the company will need
most for all its planning efforts, and finally the essay will fully
implement, utilize and maintain the developed contingency
plan.
Overview Ideal Fast Foods Limited Company is a chain of fast
food outlets and restaurants operating in the cities of Houston,
Dallas, and San Antonio in Texas, and within Philadelphia and
Erie in Pennsylvania. It was established by Brian 10 years ago
as a sole proprietor business with a single outlet in Houston.
The company has since undergone a palpable proliferation,
extending its tentacles to every state and every city. Arguably,
Ideal Fast Foods Limited is currently the fastest growing fast
food company in the United States. The company prides itself as
the ultimate ideal in the supply of pizza, tacos, chicken fries,
chicken nuggets, hamburgers, French fries, chips, fish, ice
creams, salads, pitas, and sandwiches. The company has over
250 outlets with more than a thousand employees assigned
different roles within the outlets. The chief executive officer,
Brian, appoints a board of directors who are responsible for
decision-making and management of day-to-day operations of
the company. Even though the main offices of the company are
located in Houston, all operational activities are done at the
outlets. The company has several distributors who supply
products to remote customers.
Moreover, the company uses distributed systems technological
strategies and synchronizes all activities through the use of
evenly-distributed servers. The beauty of this system is that it
gives a real-time reflection of every operation from every
outlet. The company has great prestige for the employment of
such sophisticated technology. The advantages of using such
technological strategies far outweigh the cost thereof. Along
with numerous other advantages, the systems ensure superfluity
of data which reduces the chances of the company losing large
amounts of valuable data. Additionally, the company uses Entity

Resource Planning (ERP) system to integrate the collection,
storage, management and analysis of data from all the
operations taking place in every outlet.
1
ERP manages such activities as manufacturing, food processing,
purchasing, and service delivery.
ERP manages such activities as manufacturing, food
processing, purchasing, and service delivery
The activities include purchasing, manufacturing and
service delivery
The system is also useful in the management of employees since
it records every action performed by the employees. The use of
ERP has the company to efficiently keep track of all daily
operations and to resolve actions which might raise conflicting
outcomes in the long run.
As already mentioned, every organization has a threat and a
challenge that it has to contend with, and Ideal Fast Foods is
not exempted from this abstract principle. The following are
some of the challenges that mar the operational confines of the

company:
i. Stiff competition from the vast number of upcoming fast food
companies. Some of these enterprises even offer products at
lower prices to attract customers. Hence they pose a
considerable threat to this company.
ii.
2
Loss of employees.
Loss of employees
Â· Loss of employees
Some employees have been in the habit of complaining that the
wages they receive are not commensurate with the work they
perform. Such a grumbling generally spread like bushfire and
has not only spread throughout the outlets but also caused a
cascade of undesirable outcomes like employees quitting their
jobs. This causes one of the most dreaded outcomes; loss of
experienced employees to the competitors.
iii. Loss of suppliers who are always on a spree to chase
â€˜greener pastures.â€™ Suppliers are very sensitive stake

players in every business and loss thereof might even translate
to the closure of the business. Unfortunately, the emerging
enterprises tend to invest more on their suppliers, thereby
attracting more suppliers from the Ideal Fast Foods Limited.
This implies that the Ideal fast Foods will have to pay higher
prices than before to retain their trusted suppliers, or else it
faces the sad reality of losing customers.
iv. Potential data loss. The distributed systems used at Ideal fast
Foods are not robust enough. Hence, certain events might occur,
causing loss of the substantial amount of data. Such events that
jeopardize the validity of data, an attack on the systems by
malware may also cause loss of data to competitors because
certain competitors might even hack the systems to get away
with valuable information.
v. Along with the accidental loss of data, the company also
stands the risk of system breaches which may lead to leakage of
confidential information to unwanted parties. Such attacks
include spoofing.
vi. Natural catastrophes such as fire, flood, and earthquakes.
The company is not immune to such natural disasters, and it is
not easy to tell when they might occur.
Based on these risks, it is quite imperative for the company to
come up with an alternative plan which will ensure that the
company remains standing even amid such challenges.
According to (), a company that waits for problems to arise so
that it reacts to them stands doomed in case the reactive
measures fail. Hence, the company needs a contingency plan to
ensure an efficient response in case any of these threats unfold.
The Contingency Plan Business Impact Analysis (BIA) Business
Impact Analysis gives valuable data on the systems and the
potential damages that might present themselves in the course
of business operation. Hence, BIA forms the frontline of BCMT
for Ideal Fast Foods, and it is vital to have it in the initial
stages of planning to enable the company to have a leeway into
the possible impacts of every possible threat, and a
comprehensive overview of the possible threats that can befall

the organization.
3
The BCMT conducts BIA in some phases which include:
The BCMT conducts BIA in some phases which include
The BCMT conducts BIA in these phases
i.
4
The identification of potential threat occurrence.
The identification of potential threat occurrence

Â· Identification of threat occurrence
ii.
4
Examination of the business unit.
Examination of the business unit
Â· Examination of the Business Unit Â· Attack
achievement situations
iii.
2

Attack success situations.
Attack success situations
Â· Attack success situations
iv. Valuation of possible damage to have a rough estimate of
what would be at stake in a case the company faces these
challenges.
v. Classification of an alternative plan.
1
Assumptions The following are the assumptions of this plan:
Assumptions The following are the assumptions of this plan

Assumptions This Plan is projected on the following three
assumptions
Implementation The BCP for Ideal Fast Foods will be
developed by the companyâ€™s security officer, in
coordination with the subordinate staff.
1
In the same manner, the functional area planning will be
responsible for the development and support of individual
organization team plans for data recovery.
In the same manner, the functional area planning will be
responsible for the development and support of individual
organization team plans for data recovery
Support and Development of the individual organization
team plans are the roles of the functional area planning for

recovery
Maintenance Regular maintenance will be incorporated into the
routine business operations to ensure a smooth running of the
organizationâ€™s resources.
Maintenance Regular maintenance will be incorporated into
the routine business operations to ensure a smooth running of
the organizationâ€™s resources
Maintenance To ensure that organizationâ€™s resources
are running smoothly, maintenance activity will be incorporated
into the business activities
The maintenance will entail updating the plan, revising the

document to ensure that the updates are accurately reflected,
testing of the updated plan, and training the employees on the
existing updates.
1
The maintenance task will be the mandate of the Business
Contingency Management Team Coordinators.
The maintenance task will be the mandate of the Business
Contingency Management Team Coordinators
The Business Contingency Management Team
Coordinators are in charge of this maintenance task
Testing This is the most important part of the plan because
without planning there can never be adequate preparedness.
There will be regular fractional testing of single components of
the recovery plan. Additionally, there will be an annual exercise
to assess the competencies of the contingency plan and the
recovery facilities.
1

Organization of Disaster Responsible and Recovery The
Business Management Team is the primary structural support of
business contingency planning at Ideal Fast Foods.
Organization of Disaster Responsible and Recovery The
Business Management Team is the primary structural support of
business contingency planning at Ideal Fast Foods
Organization of disaster responsible and recovery The
structural support of business contingency planning at My
Resource Service Center is the Business Management Team
This is the team that will respond in case of a disaster and
initiates certain actions to ensure recovery of all the data lost
during the disaster. For instance, in case of fire outbreak that
razes all the storage facilities of one of the outlet restaurants or
even the main inventory, the business management team will
ensure that data recovery process is initiated as swift as
possible to ensure that the normal business operations resume as
soon as is practically possible. McCafferty and Mehta (2006)
recommend that data recovery after such disasters should not
take more than one month. This implies that the organization

needs to put in place a reliable data recovery and backup
system.
1
Business Contingency Team.
Business Contingency Team
Business contingency team
The two primary organs of the Ideal Fast Foods business
contingency plan are the Business Contingency Management
Team (BCMT) and the Functional Area Recovery Management
(FARM) alongside the support teams.
The two primary organs of the Ideal Fast Foods business

contingency plan are the Business Contingency Management
Team (BCMT) and the Functional Area Recovery Management
(FARM) alongside the support teams
the Functional Area Recovery Management (FARM) and
the Business Contingency Management Team (BCMT) together
with support teams
In case of an eventuality, BCMT ensures overall support while
FARM ensures recovery of the essential resources and task.
The Business Contingency Management Team includes all the
high-ranking managers at Ideal Fast Foods as shown in the
following list:
i.
1
Information Security Officer.
Information Security Officer

Â· Information Security Officer
ii.
1
Director, Telecommunications Systems.
Director, Telecommunications Systems
Â· Director, Telecommunications Systems
iii. Safety Office iv. Director, Ideal Fast Foods Company News
Office v. Director, Physical Plant vi.
1

Director, Operations, and Systems.
Director, Operations, and Systems
Â· Director, Operations, and Systems
vii.
1
Director of Insurance and Legal Affairs.
Director of Insurance and Legal Affairs

Â· Director, Physical Plant Â· Director of Insurance and
Legal Affairs
viii.
5
Director, Distributed Computing, and Network Services.
Director, Distributed Computing, and Network Services
Â· Director, Urban Outfitters News Office Â· Director,
Distributed Computing and Network Services
ix. Manager, Audit Division x.
1
Emergency Response Team Institute Support Teams The BCMT

generally directs support delivery to ensure recovery of the
functional area which is done by the Institute Support Team.
Emergency Response Team Institute Support Teams The
BCMT generally directs support delivery to ensure recovery of
the functional area which is done by the Institute Support Team
Â· Safety Office Â· Manager, Audit Division Â·
Emergency Response Team Institute support teams Under the
general direction of the BCMT, support is delivered to help a
functional areaâ€™s recovery by Institute Support Team
This team work together with FARM of the affected area by a
disaster to recovery services and provide the needed assistance
at to the institution.
This team work together with FARM of the affected area by a

disaster to recovery services and provide the needed assistance
at to the institution
This team work together with FARM of the affected area
by a disaster condition to recovery services and provide help at
the Institute level
Disaster Response This unit describes six needed responses in
case of an eventuality:
Disaster Response This unit describes six needed responses
in case of an eventuality
Disaster Response This unit describes six needed
responses to a disaster

i.
1
Detect the problem and regulate it.
Detect the problem and regulate it
Â· Detect and regulate a problem condition
ii. Send notice to the parties responsible for the recovery iii.
Initiate the BCP.
iv.
1
Activate the chosen spot area.

Activate the chosen spot area
Â· Activate the chosen spot area
v.
1
Broadcast Public Information.
Broadcast Public Information
Â· Broadcast Public Information

vi.
1
Deliver support services to aid reclamation.
Deliver support services to aid reclamation
Â· Deliver support services to aid reclamation
Disaster Recovery Strategy There are certain degrees of disaster
that can even disable the main data center. Thus they must be
treated meticulously. Therefore, Disaster recovery Strategy is
the area that offers the main server and the main computer to
Ideal Fast Foods Limited Companyâ€™s administrative
applications.
1

Disaster recovery occurs in three phases;
Disaster recovery occurs in three phases
Three phases of disaster recovery are
Phase I: Emergency Phase-Incident response (IRP) This is
where the recovery process initiates the very first response to
the problem at hand. It is the phase in which the disaster
management deploys an emergency response to safeguard
human life and property. The available techniques are deployed
to establish and enhance security and safety in the areas
affected by the disaster. Notification is sent to the BCMT
member on duty so that they immediately begin to assess the
situation. If the disaster has affected the main data center, the
person on duty having been put on notice activates the BCMT
so that the recovery process begins.
1
However, if the estimated disaster is negligible, the data
recovery process will be initiated under the normal restoration
procedures for Information System.

However, if the estimated disaster is negligible, the data
recovery process will be initiated under the normal restoration
procedures for Information System
In case estimated disaster is small, recovery will be
started under normal Information Systems restoration
procedures
To ensure that the company is ready for the changes, the BCMT
is left active until the restoration is complete.
To ensure that the company is ready for the changes, the
BCMT is left active until the restoration is complete

The BCMT remains active until the restoration is
complete to make sure that the company will be ready in the
event changes
Phase II: Backup Phase At this phase, the most appropriate
FARM team plan for outages is initiated so that the processing
of vital applications resumes processing. The resumption of
these processes occurs at the main data center or the designated
hotspot.
Phase III: Recovery Phase-Disaster Recovery Plan (DRP)
Recovery of the processing area may take any length of time
from a few days to several months to guarantee complete
reestablishment of the normal processes. The time taken will
depend on the injury caused by the tragedy.
2
Policy Ideal Fast Foods Limited Company has designated to
adopt the BCP codes established in NIST SP 800-34 "Continuity
Planning Guide for Federal Information Systems,"
Policy Ideal Fast Foods Limited Company has designated to
adopt the BCP codes established in NIST SP 800-34 "Continuity
Planning Guide for Federal Information Systems,"

Â· Policy New Horizons Footwear Company has
designated to adopt the BCP codes established in NIST SP 800-
34 "Continuity Planning Guide for Federal Information
Systems,"
1
as a certified policy for this domain (Myers, 2011).
as a certified policy for this domain (Myers, 2011)
as a certified policy for this domain

2
The subsections below highlight planning standards that
comprise Ideal Fast Foods Limited Company policy.
comprise Ideal Fast Foods Limited Company policy
comprise New Horizons Footwear Company policy
i.
1
CP-1 Contingency Planning Procedures:

CP-1 Contingency Planning Procedures
Â· CP-1 Contingency Planning Procedures
All Ideal Fast Foods Limited Company Business Systems must
develop, adopt an official, documented contingency planning
procedure that concerns scope, purpose, roles, management
commitment and responsibility.
All Ideal Fast Foods Limited Company Business Systems
must develop, adopt an official, documented contingency
planning procedure that concerns scope, purpose, roles,
management commitment and responsibility
All My Resource Service Center Business Systems must
develop, adopt an official, documented contingency planning

procedure that concerns scope, purpose, roles, management
commitment and responsibility
ii.
1
CP-2 Contingency Plan:
CP-2 Contingency Plan
Â· CP-2 Contingency Plan
2
develop a continuity plan for the company information assets.

must develop a continuity plan for the company information
assets
All New Horizons Footwear Company Business Systems
must develop a continuity plan for the company information
assets
iii.
1
CP-3 Continuity Training:
CP-3 Continuity Training

Â· CP-3 Continuity Training
2
All Ideal Fast Foods Limited Company Business Systems ought
to train employees in their continuity responsibilities regarding
information.
ought to train employees in their continuity responsibilities
regarding information
ought to train employees in their continuity responsibilities
regarding information

iv.
1
CP-4 Continuity Plan Testing and Exercises:
CP-4 Continuity Plan Testing and Exercises
Â· CP-4 Continuity Plan Testing and Exercises
2
All Ideal Fast Foods Limited Company Business Systems should
test the continuity plan for the data asset yearly to determine
the Planâ€™s efficiency.
should test the continuity plan for the data asset yearly to

determine the Planâ€™s efficiency
should test the continuity plan for the data asset yearly to
determine the Plan's efficiency
v.
1
CP-5 Alternate Processing site:
CP-5 Alternate Processing site
Â· CP-5 Alternate Processing site

2
come up with a substitute processing spot of comprising
necessary agreements to allow the resumption of data asset
operations for vital mission and business function.
must come up with a substitute processing spot of comprising
operations for vital mission and business function
must come up with a substitute processing spot of comprising
operations for vital mission and business function
vi.

1
CP-6 Telecommunication services:
CP-6 Telecommunication services
Â· CP-6 Telecommunication services
deploy alternative telecommunication services including the
appropriate contracts which allow the information asset
operations to resume, and the resumption of normal business
operations (Sikich, 2008).
must deploy alternative telecommunication services including
the appropriate contracts which allow the information asset
operations to resume, and the resumption of normal business

operations (Sikich, 2008)
All My Resource Service Center Business Systems must
deploy alternative telecommunication services including
necessary agreements to allow the resumption of information
asset operations for essential missions and business
vii.
1
CP-7 Information Systems Back-up:
CP-7 Information Systems Back-up
Â· CP-7 Information Systems Back-up

2
to conduct backup for user-level and system-level.
ought to conduct backup for user-level and system-level
ought to conduct backup for user-level and system-level
viii.
1
CP-8 Information System Recovery and Reconstitution:

CP-8 Information System Recovery and Reconstitution
Â· CP-8 Information System Recovery and Reconstitution
to restore the normal state of the assets after a disaster.
1
Hypothetical Scenario This scenario bases on data denial
incidence and follows the following steps:
Hypothetical Scenario This scenario bases on data denial
incidence and follows the following steps
Hypothetical scenario This scenario bases on data denial

incidence and follows the following steps
i. Disaster detection ii.
6
Notification of the disaster.
Notification of the disaster
Â· Disaster recognition Â· Notification of the tragedy
5
All personnel within Ideal Fast Foods Limited Company are
informed of the existence of the disaster.

All personnel within Ideal Fast Foods Limited Company are
informed of the existence of the disaster
All personnel within Vision Footwear Center Company
are informed of the existence of the disaster
1
Initiation of a continuity plan.
Initiation of a continuity plan
Initiation of a continuity plan

The BCMT will start operation on the disaster adhering the
following steps:
The BCMT will start operation on the disaster adhering the
following steps
The BCMT will start operation on the disaster adhering
the following steps
i.
1
activation of the designated site ii.

activation of the designated site ii
Â· activation of designated site Â· Dissemination of
public information
Dissemination of public information.
2
Discussions and meetings are conducted together with the
personnel department with the aim of planning the recovery
process.
process

process
iii.
1
Disaster recovery process.
Disaster recovery process
Â· Disaster recovery process
Recovery efforts are lounged to support the critical application
within two hours.

Recovery efforts are lounged to support the critical
application within two hours
Recovery efforts are lounged to support the critical
application within two hours
Ethical concerns According to Chandler and Robert (2014), an
ethical concern refers to moral grounds that persons must do or
should not do.
Ethical concerns According to Chandler and Robert (2014),
an ethical concern refers to moral grounds that persons must do
or should not do

Ethical concerns According to Chandler and Robert an
ethical concern refers to moral grounds that persons must do or
should not do
2
For Ideal Fast Foods Limited Company in contingency planning,
ought to adhere to outlined procedures in its contingency plan
for disaster management in case of its occurrence.
For Ideal Fast Foods Limited Company in contingency
planning, ought to adhere to outlined procedures in its
contingency plan for disaster management in case of its
occurrence
For New Horizons Footwear Company in contingency
planning, ought to adhere to outlined procedures in its
contingency plan during disaster management in case of its

occurrence (Wallace & Webber, 2011)
1
References Chandler, & Robert.
References Chandler, & Robert
References Chandler, & Robert
(2014).
1
Planning for Integrity continuity.

Planning for Integrity continuity
Planning for Integrity continuity
In Chandler, & Robert, Business and Corporate Integrity:
In Chandler, & Robert, Business and Corporate Integrity
In Chandler, & Robert, Business and Corporate Integrity

Sustaining Organizational Compliance (pp.
Sustaining Organizational Compliance (pp
Sustaining Organizational Compliance (pp
107-112). ABC-CLIO.
Mall, R. (2009).
1
Real-Time Systems:
Real-Time Systems

Real-Time Systems
Theory and Practice.
Theory and Practice
Theory and Practice
New York City:

New York City
New York City
Pearson Education India.
Pearson Education India
Pearson Education India

7
McCafferty, J., & Mehta, â€Ž.
McCafferty, J., & Mehta, â€Ž
McCafferty, J., & Mehta, â€Ž
(2006).
7
Contingency Plan Template Suite for HIPAA BIA, BCP, and
DRP:
Contingency Plan Template Suite for HIPAA BIA, BCP, and
DRP

Contingency Plan Template Suite for HIPAA BIA, BCP,
and DRP
Business Impact. Hongkong:
7
Supremus Group LLC.
Supremus Group LLC
Supremus Group LLC
Myers, K. N. (2011).

1
Manager's Guide to Contingency Planning for Disasters:
Manager's Guide to Contingency Planning for Disasters
Manager's Guide to Contingency Planning for Disasters
Protecting Vital Facilities and Critical Operations.
Protecting Vital Facilities and Critical Operations
Protecting Vital Facilities and Critical Operations

Hoboken: Wiley.
Sikich, G. W. (2008).
1
Protecting Your Business in a Pandemic:
Protecting Your Business in a Pandemic
Protecting Your Business in a Pandemic
Plans, Tools, and Advice.

Plans, Tools, and Advice
Plans, Tools, and Advice
Westport:
1
Greenwood Publishing Group.
Greenwood Publishing Group
Greenwood Publishing Group

Term Paper: Contingency Planning in Action
Due Week 10 and worth 200 points
Create a hypothetical organization with details including
geographic location(s), number of employees in each location,
primary business functions, operational and technology details,
potential threats to the business and its technology, and
anything else that you believe is relevant to the business.
Assume this organization is lacking in its contingency planning
efforts and requires assistance in ensuring these efforts are
appropriately addressed to increase its overall security and
preparedness posture.
Write a ten to fifteen (10-15) page paper in which you:
1. Provide an overview of the organization and indicate why
contingency planning efforts are needed and how these efforts
could benefit the business.
2. Develop a full contingency plan for the organization. Include
all subordinate functions / sub plans, including BIA, IRP, DRP,
and BCP efforts.
3. Determine the policies and procedures that would be needed
for all contingency planning efforts. Detail the role of the
policy / procedure, and explain how each would help achieve

the goals of these efforts.
4. Detail the processes to utilize in order to fully implement the
contingency plan and its components, and explain the efforts to
consider in maintaining the plans.
5. Create a hypothetical incident scenario where the
contingency planning efforts would need to be utilized and
detail:
a. How the plan is sufficiently equipped to handle the
incident.
b. a timeline for the incident response and recovery
efforts.
6. Identify any ethical concerns that are specific to this
organization and its incident response personnel (especially the
CP Team Leader), and explain how to plan for these concerns.
7. Use at least five (5) quality resources in this assignment.
Note: Wikipedia and similar Websites do not qualify as quality
resources.
Your assignment must follow these formatting requirements:
· Be typed, double spaced, using Times New Roman font (size
12), with one-inch margins on all sides; citations and references
must follow APA or school-specific format. Check with your
professor for any additional instructions.
· Include a cover page containing the title of the assignment, the
student’s name, the professor’s name, the course title, and the
date. The cover page and the reference page are not included in
the required assignment page length.
The specific course learning outcomes associated with this
assignment are:
· Explain risk management in the context of information
security.
· Develop a disaster recovery plan for an organization.
· Summarize the various types of disasters, response and
recovery methods.
· Compare and contrast the methods of disaster recovery and

business continuity.
· Explain and develop a business continuity plan to address
unforeseen incidents.•Describe crisis management guidelines
and procedures.
· Describe detection and decision-making capabilities in
incident response.
· Develop techniques for different disaster scenarios.
· Evaluate the ethical concerns inherent in disaster recovery
scenarios.
· Use technology and information resources to research issues in
disaster recovery.
· Write clearly and concisely about disaster recovery topics
using proper writing mechanics and technical style conventions.
Click here to view the grading rubric for this assignment.

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