Citrus is a powerful ITIL helpdesk software that can manage all types of support service functions easily. It gives advantage to your customer (s) as well as service support team (s).

1. Citrus- the world class ITIL Helpdesk
system is changing the help desk services.
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2. Citrus Service Desk is designed to meet the
needs of IT service market. The software is
rich in features and packed with innovative
tools. The Help Desk software is intuitive in
design and quick to configure.

3. Citrus Service Desk improves the service levels
and reduces the service management costs. The
Help Desk software increases the calls closed at
first point of contact and reduces costs incurred in
the incident management substantially.

4. Citrus software provides the organisations with a
central Incident/Request management system
engaging the industry best practice in Service
Delivery (ITIL). The software gives streamlined
technical support and self-service option to the
customers.

5. www.citrusservicesdesk.com

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