Design in the trenches: lessons in UX from Microsoft
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Design in the trenches: lessons in UX from Microsoft
- 1. Design in the trenches Chris Bernard, User Experience Evangelist, Microsoft
- 4. UX
- 7. Beginnings
- 8. Xerox Star
- 11. Experience Rewarding Moments
- 14. Office User Experience Design
- 15. Word 1.0
- 16. Word 6.0
- 17. Word 97
- 18. Running into Fitt’s Law
- 19. Nathan Myhrvold's 1 st law of software “ Software is a gas”
- 21. Adaptive Menus: Office 2000 “ Long” Menu “ Short” Menu
- 22. Rafted Toolbars: Office 2000
- 23. Task Panes: Office XP
- 25. Word Menus Word 1.0 50 Word 6.0 100 Word 97 200 Word 2003 250+
- 26. Tool Menus & Task Panes Word 1.0 2 Word 6.0 7 Word 97 15 Word 2000 30 menus 50 task panes
- 27. Time for a change
- 28. Fast at any Speed
- 29. Avoiding the Junk Drawer
- 30. Mastering Details obsession to detail
- 31. Contextual Tabs
- 32. Dropdown Gallery
- 35. Quick Access and Magic Corners
- 36. Mini-Toolbar: Closer to the Cursor
- 38. The Ribbon for Word
- 39. The Ribbon for Excel
- 40. The Ribbon for PowerPoint
- 42. Vista User Experience Design
- 43. Design Goals Make getting what you need efficient & easy Make getting the results you want in Windows more… visual & direct Make people feel great about their experience… creating a positive emotional experience
- 46. Set up and welcome
- 47. Start menu, Start button
- 48. Taskbar & Tray
- 53. Explorer
- 55. Top 200 error messages and notifications removed, fixed or improved
- 56. Control Panel
- 57. Our Process
- 63. 1000 Card Pickup
- 65. What Microsoft has learned
- 66. people want more functionality but want it to be presented as less Source: Jakob Nielsen
- 67. the experience is not part of the product— the product is part of the experience
- 68. The experience is the product
- 72. Thank you
Editor's Notes
- Hi, I’m Chris Bernard, a User Experience Evangelist for Microsoft. In this session we are going to take a bit of a different tact and talk about how Microsoft has been walking the walk with User Experience in designing some of their own products. We’ll discuss some of challenges we’ve had, how design has evolved at Microsoft over time, and how we applied some principals and practices that are central to effective user experience. Finally, throughout this conversation will discuss what it’s like to work as a designer at Microsoft and have time for some questions at the end of the presentation and demonstrations. So, let’s get started. As someone that’s been a practicing interaction designer for a number of years