1. Chris Bailey
2900 University Square Drive Tampa, FL. 33612
goldsb70@hotmail.com
813-300-7559
February 13, 2016
To begin my Information Technology and Networking career in a company where the corporate culture
and policies of the establishment will allow me to use my knowledge and experience in order to advance
within the company and the industry, the positon I want to showcase my skills are Tier 1 support
specialist and VOLP and definitely Network administrator
Summary
Possess exceptional analytical skills, and an innate ability to prioritize and complete tasks in an expedient,
efficient, and professional manner. Recent graduate with impeccable research,time management and
problem solving skills and a strong attention to detail.

2. Education
Hillsborough Community College, TAMPA,FL December 2014
Associates in Computer Information Systems, 3.0 GPA.
Fast Train Technical School, TAMPA,FL completed 2012
Network Security, 3.0 GPA
Employment History
Convergy's
Call Center Sirius satellite
October 2015- Present

3. Champs Sports, Tampa, Florida
Manager Trainee, April 2012 – September 2015
• Hands on experience in building customer service and loyalty
• In depth knowledge of building teammate capability and retention
• Proficient in developing new goals and objectives
• Computer – MS Office Suite, MS Access and MS Project

4. Professional Skills
*Computer/Technical Literacy
* Type 50 WPM
* Outstanding Planner and Organizer
* Team player but work efficiently alone
* Self-motivated and tenacious

5. * Trustworthy, Reliable, and Responsible
* Multicultural Sensitivity/Awareness
* Planning/Organizing
AREAS OF EXPERTISE
• Network Diagnostic Tools: Sniffers, Microsoft Server,Microsoft Exchange and DNS
• Protocols: TCP/IP,DHCP,RIP 2 and OSPF
• Router, firewall and VPN configuration
• Enterprise Backup, Antivirus,
• LAN,WAN, Cisco firewall, VLAN and modulated switched
• Server hardware,cabling, routing, LAN environments, PC Desktop and components

6. • Microsoft Exchange, SharePoint and SQL servers
HIGHLIGHTS OF QUALIFICATIONS:
- Experienced office worker and administrator; successfulin desktop publishing and systems
administration.
- Skilled working with: Windows 98 and higher, Windows NT, Microsoft Office, Adobe Illustrator and
Photoshop
- Energetic self-starter with strong communication skills; work well independently or on a team.
- Highly productive managing projects; a creative problem-solver who rapidly adapts to changing
demands.
Employment history:
2015-present-Sirius Satellite
2012-2015 - Champs Sports
Sales - Manager in training
1924 University Sq Mall
Tampa, Fl 33612
2005-2012 -- Hibbetts Sports
Retail sales, Crew Manager
1924 University Sq. Mall
Tampa. FL. 33612
2004-2005 Arby's
Line cook, Cashier
1215 Fletcher Ave.
Tampa, FL. 33612
References:

7. Elio Vaquez
2900 University Sq. Dr. Apt 45
Tampa, FL. 33612
(813) 601-2448
Gerrard Gauthier
14416 Caribbean Breeze Dr.
Tampa, FL. 33613
(305) 984-1752