Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Characteristics of a Hotel <ul><li>Highest standard of luxury & comfort </li></ul><ul><li>Unique & original architectural ...
4-star hotel!!! <ul><li>Highest standard of luxury & comfort </li></ul><ul><li>Unique & original architectural design/styl...
 
Check out their website <ul><li>M-hotel website </li></ul><ul><li>picture gallery </li></ul>
 
3-star hotel!!! <ul><li>Highest standard of luxury & comfort </li></ul><ul><li>Unique & original architectural design/styl...
 
 
Check out their website <ul><li>Royal Peacock Hotel </li></ul>
2-star hotel!!! <ul><li>Highest standard of luxury & comfort </li></ul><ul><li>Unique & original architectural design/styl...
 
 
Check out their website <ul><li>Hotel 81 </li></ul>
1-star hotel!!! <ul><li>Highest standard of luxury & comfort </li></ul><ul><li>Unique & original architectural design/styl...
 
Classification of Hotels <ul><li>2-star  </li></ul><ul><li>1-star </li></ul><ul><li>4-star </li></ul><ul><li>3-star </li><...
HOSPITALITY INDUSTRY Chapter 3.2
Classification of Hotels <ul><li>2-star  </li></ul><ul><li>1-star </li></ul><ul><li>4-star </li></ul><ul><li>3-star </li><...
Hotels, Motels, guesthouse and Bed-&-Breakfast are NOT given any star ratings Then how do we tell if they are good and wha...
Hostel <ul><li>Dormitory style  (sharing of rooms and common toilets) </li></ul><ul><li>Cater to  backpackers  or  travell...
Good & Bad of hostel? <ul><li>GOOD </li></ul><ul><li>cheap </li></ul><ul><li>more  interaction between guests  than in tra...
Good & Bad of hostel? <ul><li>GOOD </li></ul><ul><li>Hostel staff provide  free, independent advice  on the best places to...
Good & Bad of hostel? <ul><li>BAD </li></ul><ul><li>Theft   </li></ul><ul><li>Lack of privacy  during sleeping or changing...
 
Hostel in Singapore <ul><li>Betel Box </li></ul><ul><li>InnCrowd  Backpackers Hostel  </li></ul><ul><li>Travllers '  Rest_...
Guesthouses <ul><li>Large  private house </li></ul><ul><li>Refurbished rooms </li></ul><ul><li>Lodging & simple meal </li>...
Guesthouse in Singapore  <ul><li>Little India Guesthouse </li></ul><ul><li>Backpacker Cozy Corner  GuestHouse </li></ul><u...
Bed-&-Breakfast <ul><li>As the  name suggest </li></ul><ul><li>Operated by  private home owners </li></ul><ul><li>May/may ...
B&B in Singapore? <ul><li>Sleepy Sam </li></ul><ul><li>1BnB Singapore </li></ul><ul><li>Orchid corner  </li></ul>
MOTEL <ul><li>Motor  +  Hotel </li></ul><ul><li>Located  off highways </li></ul><ul><li>For tired motorists </li></ul><ul>...
Motels in other countries <ul><li>Martin Motel </li></ul><ul><li>Alyssa Motel </li></ul><ul><li>Casa de Gringo Motel </li>...
Serviced apartments <ul><li>Apartment units , like a normal home </li></ul><ul><li>With  hotel services </li></ul><ul><li>...
Serviced Apartments in Singapore <ul><li>Far East  Organisation  SA </li></ul><ul><li>Great World SA </li></ul><ul><li>Asc...
Resorts <ul><li>Relaxation  +  recreation </li></ul><ul><li>Wide range of activities , e.g. dining, sports, entertainment,...
Resorts overseas <ul><li>Genting  highlands </li></ul><ul><li>Siam Beach Resort </li></ul><ul><li>Disney World </li></ul><...
Summary TB p54 LA1 <ul><li>Hostel </li></ul><ul><li>Guesthouse </li></ul><ul><li>Bed-&-Breakfast </li></ul><ul><li>Motel <...
Hotel Operation
Recap <ul><li>Hotel 81 </li></ul><ul><li>Royal Peacock Hotel </li></ul><ul><li>M Hotel </li></ul><ul><li>Raffles Hotel </l...
Classification of accommodation Examples Features Classification Resorts Serviced apartments B&B Motel
Hotel operation <ul><li>Front-of-the-house </li></ul><ul><li>staff have  direct contact  with guests </li></ul><ul><li>Bac...
What do these staff do in the hotel? Front-of-the-house  or  Back-of-the-house? Bell staff Reception Concierge Waiter/wait...
Hotel operation <ul><li>Front-of-the-house </li></ul><ul><li>staff have  direct contact  with guests </li></ul><ul><li>Rec...
There are many ways to classify drinks… Alcoholic vs Non-alcoholic Sugared vs Non-sugared Fizzy vs Non-fizzy
Classification of F&B operations Huh? Food also need to classify?
Theme restaurant Fast Food Restaurant Coffee house Food  court Buffet Restaurant Fine dining restaurant Catering service E...
<ul><li>Often found in hotels </li></ul><ul><li>Grand & stylish  </li></ul><ul><li>‘ Cuisine ’ </li></ul><ul><li>Wait staf...
Theme restaurant <ul><li>Based on a  concept or idea </li></ul><ul><li>Decoration, food, music  & overall feel are design ...
Theme restaurants in Singapore <ul><li>Hard Rock Café </li></ul><ul><li>Planet Hollywood </li></ul><ul><li>Igors – The Mai...
Ethnic restaurants <ul><li>Reflects a particular culture </li></ul><ul><li>Using Décor, settings, uniform, etc </li></ul>
Ethnic café in Singapore <ul><li>Too many to list… </li></ul><ul><li>Miyabi </li></ul><ul><li>Tung  Lok </li></ul><ul><li>...
Family restaurants <ul><li>Caters to  families </li></ul><ul><li>Family  friendly atmosphere </li></ul><ul><li>Offer child...
Family restaurants in Singapore <ul><li>Ikea </li></ul><ul><li>Swensen </li></ul><ul><li>Pizza Hut </li></ul><ul><li>Prego...
Buffet restaurants <ul><li>Serve  wide range  of food & drinks </li></ul><ul><li>Spread on  long tables </li></ul><ul><li>...
Buffet restaurants in Singapore <ul><li>Sakura </li></ul><ul><li>Seoul Garden </li></ul><ul><li>Vienna </li></ul><ul><li>P...
Fast food restaurants <ul><li>Serve customers quickly </li></ul><ul><li>Factory-like  production </li></ul><ul><li>Cooked ...
Name me some of the fast food restaurants found in Singapore <ul><li>Macdonald’s </li></ul><ul><li>KFC </li></ul><ul><li>L...
Coffee house <ul><li>Specialised  in coffee & tea </li></ul><ul><li>Sell light snacks </li></ul><ul><li>Place for  sociali...
Make a guess,  where & what is this?
 
 
Food court <ul><li>Offer  wide variety  of food selection </li></ul><ul><li>Order from any stall and eat at a  common area...
 
Catering services <ul><li>Food  order in advance </li></ul><ul><li>Cook in  advance or on-site </li></ul><ul><li>Buffet st...
Some catering firms in SG <ul><li>Eatz </li></ul><ul><li>Select </li></ul><ul><li>Friends </li></ul><ul><li>Empire Food </...
Where to dine? <ul><li>If you are rushing for time… </li></ul><ul><li>If you have $10 to spend… </li></ul><ul><li>If you w...
Summary  TB p65 LA2 <ul><li>Coffee house  </li></ul><ul><li>Coffee bean & tea leaf </li></ul><ul><li>Ethnic restaurant </l...
Summary  TB p66 LA3 <ul><li>Service Apartment  </li></ul><ul><li>Hostel </li></ul><ul><li>Bed-and-breakfast </li></ul><ul>...
Upcoming SlideShare
Loading in …5
×

Elements of business skills chapter 3 slides

5,963 views

Published on

Published in: Education
  • DOWNLOAD FULL BOOKS, INTO AVAILABLE FORMAT ......................................................................................................................... ......................................................................................................................... ,DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ......................................................................................................................... ......................................................................................................................... .............. Browse by Genre Available eBooks ......................................................................................................................... Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult,
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • DOWNLOAD FULL BOOKS, INTO AVAILABLE FORMAT ......................................................................................................................... ......................................................................................................................... ,DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ......................................................................................................................... ......................................................................................................................... .............. Browse by Genre Available eBooks ......................................................................................................................... Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult,
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here

Elements of business skills chapter 3 slides

  1. 1. Characteristics of a Hotel <ul><li>Highest standard of luxury & comfort </li></ul><ul><li>Unique & original architectural design/style </li></ul><ul><li>Construct using highest grade material </li></ul><ul><li>24-hr room service </li></ul><ul><li>Excellent fine dining restaurants </li></ul><ul><li>Great attention to guest needs, e.g. Valet & concierge </li></ul><ul><li>Business centre </li></ul><ul><li>Meeting rooms </li></ul><ul><li>Ballrooms </li></ul><ul><li>Recreational facilities, e.g. gym, spa, etc </li></ul><ul><li>Amenities in guestroom, e.g. internet, DVD, mini-bars, television, etc </li></ul>
  2. 2. 4-star hotel!!! <ul><li>Highest standard of luxury & comfort </li></ul><ul><li>Unique & original architectural design/style </li></ul><ul><li>Construct using highest grade material </li></ul><ul><li>24-hr room service </li></ul><ul><li>Excellent fine dining restaurants </li></ul><ul><li>Great attention to guest needs, e.g. Valet & concierge </li></ul><ul><li>Business centre </li></ul><ul><li>Meeting rooms </li></ul><ul><li>Ballrooms </li></ul><ul><li>Recreational facilities, e.g. gym, spa, etc </li></ul><ul><li>Amenities in guestroom, e.g. internet, DVD, mini-bars, television, etc </li></ul>
  3. 4. Check out their website <ul><li>M-hotel website </li></ul><ul><li>picture gallery </li></ul>
  4. 6. 3-star hotel!!! <ul><li>Highest standard of luxury & comfort </li></ul><ul><li>Unique & original architectural design/style </li></ul><ul><li>Construct using highest grade material </li></ul><ul><li>24-hr room service </li></ul><ul><li>Excellent fine dining restaurants </li></ul><ul><li>Great attention to guest needs, e.g. Valet & concierge </li></ul><ul><li>Business centre </li></ul><ul><li>Meeting rooms </li></ul><ul><li>Ballrooms </li></ul><ul><li>Recreational facilities, e.g. gym, spa, etc </li></ul><ul><li>Amenities in guestroom, e.g. internet, DVD, mini-bars, television, etc </li></ul>
  5. 9. Check out their website <ul><li>Royal Peacock Hotel </li></ul>
  6. 10. 2-star hotel!!! <ul><li>Highest standard of luxury & comfort </li></ul><ul><li>Unique & original architectural design/style </li></ul><ul><li>Construct using highest grade material </li></ul><ul><li>24-hr room service </li></ul><ul><li>Excellent fine dining restaurants </li></ul><ul><li>Great attention to guest needs, e.g. Valet & concierge </li></ul><ul><li>Business centre </li></ul><ul><li>Meeting rooms </li></ul><ul><li>Ballrooms </li></ul><ul><li>Recreational facilities, e.g. gym, spa, etc </li></ul><ul><li>Amenities in guestroom, e.g. internet, DVD, mini-bars, television, etc </li></ul>
  7. 13. Check out their website <ul><li>Hotel 81 </li></ul>
  8. 14. 1-star hotel!!! <ul><li>Highest standard of luxury & comfort </li></ul><ul><li>Unique & original architectural design/style </li></ul><ul><li>Construct using highest grade material </li></ul><ul><li>24-hr room service </li></ul><ul><li>Excellent fine dining restaurants </li></ul><ul><li>Great attention to guest needs, e.g. Valet & concierge </li></ul><ul><li>Business centre </li></ul><ul><li>Meeting rooms </li></ul><ul><li>Ballrooms </li></ul><ul><li>Recreational facilities, e.g. gym, spa, etc </li></ul><ul><li>Amenities in guestroom, e.g. internet, DVD, mini-bars, television, etc </li></ul>
  9. 16. Classification of Hotels <ul><li>2-star </li></ul><ul><li>1-star </li></ul><ul><li>4-star </li></ul><ul><li>3-star </li></ul><ul><li>5-star </li></ul><ul><li>4-star </li></ul><ul><li>5-star </li></ul><ul><li>Hotel 81 </li></ul><ul><li>Royal Peacock Hotel </li></ul><ul><li>M Hotel </li></ul><ul><li>Raffles Hotel </li></ul>Budget hotel Boutique Hotel Deluxe hotel Luxury hotel
  10. 17. HOSPITALITY INDUSTRY Chapter 3.2
  11. 18. Classification of Hotels <ul><li>2-star </li></ul><ul><li>1-star </li></ul><ul><li>4-star </li></ul><ul><li>3-star </li></ul><ul><li>5-star </li></ul><ul><li>4-star </li></ul><ul><li>5-star </li></ul><ul><li>Hotel 81 </li></ul><ul><li>Royal Peacock Hotel </li></ul><ul><li>M Hotel </li></ul><ul><li>Raffles Hotel </li></ul>Budget hotel Boutique Hotel Deluxe hotel Luxury hotel
  12. 19. Hotels, Motels, guesthouse and Bed-&-Breakfast are NOT given any star ratings Then how do we tell if they are good and what are the amenities each provide?
  13. 20. Hostel <ul><li>Dormitory style (sharing of rooms and common toilets) </li></ul><ul><li>Cater to backpackers or travellers who are on budget </li></ul>
  14. 21. Good & Bad of hostel? <ul><li>GOOD </li></ul><ul><li>cheap </li></ul><ul><li>more interaction between guests than in traditional hotels </li></ul><ul><li>Most hostels have a library of travel guides for guests to use to plan out their journey </li></ul><ul><li>DVD libraries and book 'swap systems' </li></ul>
  15. 22. Good & Bad of hostel? <ul><li>GOOD </li></ul><ul><li>Hostel staff provide free, independent advice on the best places to eat and drink, travel options. </li></ul><ul><li>Many hostels provide activities for their guests for a nominal charge or no charge at all. </li></ul>
  16. 23. Good & Bad of hostel? <ul><li>BAD </li></ul><ul><li>Theft </li></ul><ul><li>Lack of privacy during sleeping or changing of clothes </li></ul><ul><li>Noise due to snoring or people returning at different time </li></ul><ul><li>Smell as people have different level of hygiene </li></ul>
  17. 25. Hostel in Singapore <ul><li>Betel Box </li></ul><ul><li>InnCrowd Backpackers Hostel </li></ul><ul><li>Travllers ' Rest_stop </li></ul>
  18. 26. Guesthouses <ul><li>Large private house </li></ul><ul><li>Refurbished rooms </li></ul><ul><li>Lodging & simple meal </li></ul><ul><li>Family-owned </li></ul>
  19. 27. Guesthouse in Singapore <ul><li>Little India Guesthouse </li></ul><ul><li>Backpacker Cozy Corner GuestHouse </li></ul><ul><li>Pasir Panjang Guesthouse </li></ul>
  20. 28. Bed-&-Breakfast <ul><li>As the name suggest </li></ul><ul><li>Operated by private home owners </li></ul><ul><li>May/may not have private bathroom </li></ul>
  21. 29. B&B in Singapore? <ul><li>Sleepy Sam </li></ul><ul><li>1BnB Singapore </li></ul><ul><li>Orchid corner </li></ul>
  22. 30. MOTEL <ul><li>Motor + Hotel </li></ul><ul><li>Located off highways </li></ul><ul><li>For tired motorists </li></ul><ul><li>Room + parking </li></ul><ul><li>There’s no Motel in Singapore. Why? </li></ul>
  23. 31. Motels in other countries <ul><li>Martin Motel </li></ul><ul><li>Alyssa Motel </li></ul><ul><li>Casa de Gringo Motel </li></ul>
  24. 32. Serviced apartments <ul><li>Apartment units , like a normal home </li></ul><ul><li>With hotel services </li></ul><ul><li>With hotel facilities </li></ul><ul><li>Additional amenities e.g. household appliances </li></ul><ul><li>For guests (business travellers/families) that stays over a week </li></ul>
  25. 33. Serviced Apartments in Singapore <ul><li>Far East Organisation SA </li></ul><ul><li>Great World SA </li></ul><ul><li>Ascott Group SA </li></ul>
  26. 34. Resorts <ul><li>Relaxation + recreation </li></ul><ul><li>Wide range of activities , e.g. dining, sports, entertainment, shopping </li></ul><ul><li>Away from city areas </li></ul><ul><li>Beach resorts/mountain resorts </li></ul><ul><li>Tourist attractions </li></ul>
  27. 35. Resorts overseas <ul><li>Genting highlands </li></ul><ul><li>Siam Beach Resort </li></ul><ul><li>Disney World </li></ul><ul><li>Club Med </li></ul>
  28. 36. Summary TB p54 LA1 <ul><li>Hostel </li></ul><ul><li>Guesthouse </li></ul><ul><li>Bed-&-Breakfast </li></ul><ul><li>Motel </li></ul><ul><li>Hotel </li></ul><ul><li>Resort </li></ul>
  29. 37. Hotel Operation
  30. 38. Recap <ul><li>Hotel 81 </li></ul><ul><li>Royal Peacock Hotel </li></ul><ul><li>M Hotel </li></ul><ul><li>Raffles Hotel </li></ul>Examples? <ul><li>2-star </li></ul><ul><li>1-star </li></ul><ul><li>4-star </li></ul><ul><li>3-star </li></ul><ul><li>5-star </li></ul><ul><li>4-star </li></ul><ul><li>5-star </li></ul>How many stars? Budget hotel Boutique Hotel Deluxe hotel Luxury hotel Classification
  31. 39. Classification of accommodation Examples Features Classification Resorts Serviced apartments B&B Motel
  32. 40. Hotel operation <ul><li>Front-of-the-house </li></ul><ul><li>staff have direct contact with guests </li></ul><ul><li>Back-of the-house </li></ul><ul><li>Staff that work behind the scene and do not have much direct contact with guest </li></ul>
  33. 41. What do these staff do in the hotel? Front-of-the-house or Back-of-the-house? Bell staff Reception Concierge Waiter/waitress Human resource Housekeeping Security staff Accounting Marketing
  34. 42. Hotel operation <ul><li>Front-of-the-house </li></ul><ul><li>staff have direct contact with guests </li></ul><ul><li>Reception </li></ul><ul><li>Concierge </li></ul><ul><li>Waiter/waitress </li></ul><ul><li>Bell staff </li></ul><ul><li>Back-of the-house </li></ul><ul><li>Staff that work behind the scene and do not have much direct contact with guest </li></ul><ul><li>Human resource </li></ul><ul><li>Housekeeping </li></ul><ul><li>Accounting </li></ul><ul><li>Marketing </li></ul><ul><li>Security staff </li></ul>
  35. 43. There are many ways to classify drinks… Alcoholic vs Non-alcoholic Sugared vs Non-sugared Fizzy vs Non-fizzy
  36. 44. Classification of F&B operations Huh? Food also need to classify?
  37. 45. Theme restaurant Fast Food Restaurant Coffee house Food court Buffet Restaurant Fine dining restaurant Catering service Ethnic Restaurant Family restaurant F&B operations
  38. 46. <ul><li>Often found in hotels </li></ul><ul><li>Grand & stylish </li></ul><ul><li>‘ Cuisine ’ </li></ul><ul><li>Wait staff are required to be extremely attentive and have good knowledge of the food served </li></ul>Fine dining
  39. 47. Theme restaurant <ul><li>Based on a concept or idea </li></ul><ul><li>Decoration, food, music & overall feel are design around the same theme </li></ul><ul><li>Customers are attracted to the theme </li></ul>
  40. 48. Theme restaurants in Singapore <ul><li>Hard Rock Café </li></ul><ul><li>Planet Hollywood </li></ul><ul><li>Igors – The Main Event </li></ul><ul><li>Rainforest café (closed) </li></ul><ul><li>Snoopy restaurant (closed) </li></ul>
  41. 49. Ethnic restaurants <ul><li>Reflects a particular culture </li></ul><ul><li>Using Décor, settings, uniform, etc </li></ul>
  42. 50. Ethnic café in Singapore <ul><li>Too many to list… </li></ul><ul><li>Miyabi </li></ul><ul><li>Tung Lok </li></ul><ul><li>Pho Hua </li></ul><ul><li>Madam Saigon </li></ul><ul><li>Jang Shou </li></ul>
  43. 51. Family restaurants <ul><li>Caters to families </li></ul><ul><li>Family friendly atmosphere </li></ul><ul><li>Offer children’s menu, balloons, activity sheet and even playgrounds for young customers </li></ul><ul><li>located at places with </li></ul><ul><li>high human traffic </li></ul><ul><li>volume </li></ul>
  44. 52. Family restaurants in Singapore <ul><li>Ikea </li></ul><ul><li>Swensen </li></ul><ul><li>Pizza Hut </li></ul><ul><li>Prego </li></ul>
  45. 53. Buffet restaurants <ul><li>Serve wide range of food & drinks </li></ul><ul><li>Spread on long tables </li></ul><ul><li>Few wait staff </li></ul><ul><li>Charge one price regardless of how much you eat </li></ul><ul><li>Price varies </li></ul>
  46. 54. Buffet restaurants in Singapore <ul><li>Sakura </li></ul><ul><li>Seoul Garden </li></ul><ul><li>Vienna </li></ul><ul><li>Pariss </li></ul>
  47. 55. Fast food restaurants <ul><li>Serve customers quickly </li></ul><ul><li>Factory-like production </li></ul><ul><li>Cooked in bulk in advance or reheat upon order </li></ul><ul><li>Found everywhere in Singapore </li></ul>
  48. 56. Name me some of the fast food restaurants found in Singapore <ul><li>Macdonald’s </li></ul><ul><li>KFC </li></ul><ul><li>Long John Silver </li></ul><ul><li>MOS burger </li></ul><ul><li>Burger King </li></ul><ul><li>A&W </li></ul><ul><li>Carl’s Jr </li></ul>
  49. 57. Coffee house <ul><li>Specialised in coffee & tea </li></ul><ul><li>Sell light snacks </li></ul><ul><li>Place for socialising , read, write or pass time </li></ul><ul><li>Located in areas with high human traffic </li></ul><ul><li>E.g. </li></ul>
  50. 58. Make a guess, where & what is this?
  51. 61. Food court <ul><li>Offer wide variety of food selection </li></ul><ul><li>Order from any stall and eat at a common area </li></ul><ul><li>In shopping malls & neighborhood centers </li></ul><ul><li>Relatively cheap </li></ul>
  52. 63. Catering services <ul><li>Food order in advance </li></ul><ul><li>Cook in advance or on-site </li></ul><ul><li>Buffet style at location specify by customer </li></ul><ul><li>Tables, chairs & cutlery provided </li></ul><ul><li>For all occasions, company functions, weddings, parties, etc </li></ul>
  53. 64. Some catering firms in SG <ul><li>Eatz </li></ul><ul><li>Select </li></ul><ul><li>Friends </li></ul><ul><li>Empire Food </li></ul>
  54. 65. Where to dine? <ul><li>If you are rushing for time… </li></ul><ul><li>If you have $10 to spend… </li></ul><ul><li>If you want to sit down, chit-chat and watch people walk by… </li></ul><ul><li>If you have $300 to spend for your girlfriend’s birthday… </li></ul><ul><li>It is your company’s AGM… </li></ul>
  55. 66. Summary TB p65 LA2 <ul><li>Coffee house </li></ul><ul><li>Coffee bean & tea leaf </li></ul><ul><li>Ethnic restaurant </li></ul><ul><li>Bali Thai </li></ul><ul><li>Fine dining </li></ul><ul><li>Equinox, Les Amis </li></ul><ul><li>Theme restaurant </li></ul><ul><li>Igor </li></ul><ul><li>Family restaurant </li></ul><ul><li>Swensen </li></ul><ul><li>Buffet restaurant </li></ul><ul><li>Sakura </li></ul><ul><li>Fast-food restaurant </li></ul><ul><li>LJS, BK, Mac, KFC </li></ul><ul><li>Food court </li></ul><ul><li>Food republic, Banquet </li></ul>
  56. 67. Summary TB p66 LA3 <ul><li>Service Apartment </li></ul><ul><li>Hostel </li></ul><ul><li>Bed-and-breakfast </li></ul><ul><li>Luxury/deluxe Hotel </li></ul><ul><li>Beach Resort </li></ul>

×