19. Hotels, Motels, guesthouse and Bed-&-Breakfast are NOT given any star ratings Then how do we tell if they are good and what are the amenities each provide?
41. What do these staff do in the hotel? Front-of-the-house or Back-of-the-house? Bell staff Reception Concierge Waiter/waitress Human resource Housekeeping Security staff Accounting Marketing
42.
43. There are many ways to classify drinks… Alcoholic vs Non-alcoholic Sugared vs Non-sugared Fizzy vs Non-fizzy
45. Theme restaurant Fast Food Restaurant Coffee house Food court Buffet Restaurant Fine dining restaurant Catering service Ethnic Restaurant Family restaurant F&B operations
![Characteristics of a Hotel ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](https://image.slidesharecdn.com/elementsofbusinessskills-chapter3slides-100814225935-phpapp02/85/Elements-of-business-skills-chapter-3-slides-1-320.jpg)
![4-star hotel!!! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)