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L UXURY G OODS IN I NDIA
T HE L UXURY T IMES

   Residents from upmarket south Mumbai households
    drink milk from 'happy cows‘. Priced at Rs 75 a litre, the
    milk is extracted from Jersey-Holstein cows which listen
    to soothing music and consume specially grown fodder.

   In 2010, a consortium of industrialists in Aurangabad
    placed an order for 150 Mercedes cars worth Rs.65 crore.
    (Customer profile: Entrepreneurs in their 30s and 40s)

   Hero Cycles has forayed into the premium bicycle market
    by launching cycles priced at Rs 43,000, under the brand
    name ‘Urban Trail’.
P ERSPECTIVE

   Luxury market grew at ~20% in 2010-11 and is
    valued at ~$5.8 billion, currently.

   World Wealth Report by Cap Gemini Merrill Lynch
    estimates the number of Indian high net worth
    individuals with liquid assets of over $1 million at
    1,53,000.

   A study by Wealth-X, estimates that there are 8,200
    ultra-high net worth individuals (UHNW) in India
    with a combined fortune of $945 billion.
R ECENT T RENDS

   Jewellery, electronics, cars, fine dining, apparel,
    accessories, wines and spirit witnessed maximum
    growth.

   Luxury has gone beyond Delhi, Mumbai and
    Bangalore to Chennai, Hyderabad and Pune.

   North Mumbai and Gurgaon have emerged distinct
    hubs for luxury goods.
D RIVERS            OF GROWTH

   Aspiring middleclass with rising disposable incomes-
    the game changer

   Privatization of airports providing a retail space for
    brands that fit in modern life, work, career, travel
    and international lifestyle.

   Government showing interest in increase in FDI
    limits to 100% in single brand retail and 51% in
    multibrand retail
P ROGRESSION                 OF   B RANDS

Luxury/Prestige brand

• Rolex, Louis Vuitton, Cartier

Premium brands

• Ralph Lauren, Calvin Klein, Tommy Hilfiger

Fashion brands

• Numero Uno, Titan, Fast track
ATTRIBUTES OF L UXURY
                                  G OODS
                                    Creativity




       Premium
                                                             Exclusivity
        pricing.




                                  Attributes
                                  of Luxury
                                    Goods
Innovation                                                         Craftsmanship




                   High quality                  Precision
B OTTLENECKS

   Infrastructure challenges and regulatory constraints

   Import taxes on luxury goods, which at the federal
    level are between 30%-40%

   51% cap on the foreign ownership of their Indian
    units, which luxury brands fear risks diluting their
    name and harming their business models.
E SSENTIALS FOR LUXURY
                     BRANDS IN I NDIA

   ‘Expansiveness’ (meeting divergent needs)

   Must tell a story (identity)

   Relevant to the consumers’ need

   Align with consumers’ values as luxury goods are
    forms of expression or identification for a luxury
    consumer

   Must perform
S TRATEGIES FOR M ARKETING
              OF L UXURY G OODS

   Customer engagement, personalized experience

   Maintain exclusiveness

   Separate line of goods available at lower cost;
    refurbished cars and line extensions

   P
    ™romoting luxuries as a wise investment; Villas

   ‘Targeted luxury’ memorabilia is given to the target
    segment in an attempt to fuel their desire for
    owning the product; Miniature models of Mercedes
    cars, key chains of Rolex watches
F OCUS           AREAS


Price-value relationship



   Reputation of the
    service provider


    Product brand
N EW TERRITORIES OF LUXURY
                     BRANDING

   Services

   Real estate

   Hospitality
H IDESIGN : A HOMEGROWN
                               LUXURY BRAND

   Hippie brand born in the late 1970s.

   The Puducherry-based company caters to the
    upmarket luxury end of the business.

   French multinational Louis Vuitton has bought a
    stake in the company

   The company has introduced ‘Holii’ range of
    accessories, in partnership with Kishore Biyani’s
    Future Group.
Luxury Marketing in India

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Luxury Marketing in India

  • 1. L UXURY G OODS IN I NDIA
  • 2. T HE L UXURY T IMES  Residents from upmarket south Mumbai households drink milk from 'happy cows‘. Priced at Rs 75 a litre, the milk is extracted from Jersey-Holstein cows which listen to soothing music and consume specially grown fodder.  In 2010, a consortium of industrialists in Aurangabad placed an order for 150 Mercedes cars worth Rs.65 crore. (Customer profile: Entrepreneurs in their 30s and 40s)  Hero Cycles has forayed into the premium bicycle market by launching cycles priced at Rs 43,000, under the brand name ‘Urban Trail’.
  • 3. P ERSPECTIVE  Luxury market grew at ~20% in 2010-11 and is valued at ~$5.8 billion, currently.  World Wealth Report by Cap Gemini Merrill Lynch estimates the number of Indian high net worth individuals with liquid assets of over $1 million at 1,53,000.  A study by Wealth-X, estimates that there are 8,200 ultra-high net worth individuals (UHNW) in India with a combined fortune of $945 billion.
  • 4. R ECENT T RENDS  Jewellery, electronics, cars, fine dining, apparel, accessories, wines and spirit witnessed maximum growth.  Luxury has gone beyond Delhi, Mumbai and Bangalore to Chennai, Hyderabad and Pune.  North Mumbai and Gurgaon have emerged distinct hubs for luxury goods.
  • 5. D RIVERS OF GROWTH  Aspiring middleclass with rising disposable incomes- the game changer  Privatization of airports providing a retail space for brands that fit in modern life, work, career, travel and international lifestyle.  Government showing interest in increase in FDI limits to 100% in single brand retail and 51% in multibrand retail
  • 6. P ROGRESSION OF B RANDS Luxury/Prestige brand • Rolex, Louis Vuitton, Cartier Premium brands • Ralph Lauren, Calvin Klein, Tommy Hilfiger Fashion brands • Numero Uno, Titan, Fast track
  • 7. ATTRIBUTES OF L UXURY G OODS Creativity Premium Exclusivity pricing. Attributes of Luxury Goods Innovation Craftsmanship High quality Precision
  • 8. B OTTLENECKS  Infrastructure challenges and regulatory constraints  Import taxes on luxury goods, which at the federal level are between 30%-40%  51% cap on the foreign ownership of their Indian units, which luxury brands fear risks diluting their name and harming their business models.
  • 9. E SSENTIALS FOR LUXURY BRANDS IN I NDIA  ‘Expansiveness’ (meeting divergent needs)  Must tell a story (identity)  Relevant to the consumers’ need  Align with consumers’ values as luxury goods are forms of expression or identification for a luxury consumer  Must perform
  • 10. S TRATEGIES FOR M ARKETING OF L UXURY G OODS  Customer engagement, personalized experience  Maintain exclusiveness  Separate line of goods available at lower cost; refurbished cars and line extensions  P ™romoting luxuries as a wise investment; Villas  ‘Targeted luxury’ memorabilia is given to the target segment in an attempt to fuel their desire for owning the product; Miniature models of Mercedes cars, key chains of Rolex watches
  • 11. F OCUS AREAS Price-value relationship Reputation of the service provider Product brand
  • 12. N EW TERRITORIES OF LUXURY BRANDING  Services  Real estate  Hospitality
  • 13. H IDESIGN : A HOMEGROWN LUXURY BRAND  Hippie brand born in the late 1970s.  The Puducherry-based company caters to the upmarket luxury end of the business.  French multinational Louis Vuitton has bought a stake in the company  The company has introduced ‘Holii’ range of accessories, in partnership with Kishore Biyani’s Future Group.