1. YK Chan’s Personal Full Profile A man’s greatness lies not so much in being able to remake the world – but in the ability to remake himself

2. Agenda Part 1: Early Business Start-up into IT Industry Part 2: Diversification into Education Industry & Human Resource Development (HRD) Part 3: Entrepreneur turned Business Consultant Appendix : Role play and contribution in HRD

3. Part 1: Early Business Start-up into IT Industry (1980s) Mr Chan is a self-made entrepreneur since 12 years old by helping his mother to support the livelihood of the family in the market at Gopeng, Perak. Age 19, seek employment and started exploiting his resilience by venturing into business development – started first Computer Trading Company at the age of 29 Mr Chan joined Hewlett Packard (HP), and diversified his business into a holistic IT Service Provider and successfully securing Multi-Million Project from various Multinational Companies, Public Listed Companies and Governmental Project.

4. Part 1: Early Business Start-up into IT Industry (1980s) Serviced Clientele: Achievements: Earned the privileged Million-Dollar Club Membership from Hewlett Packard (one of the 50 awarded members who had successfully contributed 60% of the Total annual revenue) Obtained opportunities to gain much insight into the business model, management system of various industries

5. Part 2: Diversification into Education Industry & Human Resource Development (1990s) Mr Chan’s achievement in IT industry has given him the encouragement to venture into his second business as a Professional Multimedia and IT Training Provider. With close interaction with the students, parents and industrialists, Mr Chan realized that Human Capital was the driving force in catalyzing business growth and success. Mr Chan began to establish his close working relationship with the Ministry of Human Resources , Ministry of Education and Multimedia Development Corporation (MDC) Mr Chan focus on “mindset education” as the key factor to sustain HR competitiveness in the global environment. He then invested heavily into his in-depth research of Human Resource Development (HRD) NOTE: Please refer Appendix for Mr Chan’s role play and Contribution in HRD

6. By combining his previous experiences in IT system and HRD, Mr Chan is convinced that having the right system and right programme for HRD is not sufficient to bring transformative value to a Company; Eventually, “People Mindset” is the catalyst of Change. Having such belief in mind, Mr Chan then venture into Business Consultation by setting up CDC Career Development Centre. The Mission of CDC is to provide mindset education to the Bosses in achieving the wealth of skill and knowledge required to sustain competitiveness in the global environment Mr Chan believes that the greatest results are achieved only when an entrepreneur (a leader/ a boss) is able to develop a clear sense of his unique self in his business conduct whereby he will harness the essential element of business with insightful vision, great passion and honorable values. Because “How we do our business is just as important as the business we do!” Part 3: Entrepreneur turned Business Consultant

7. There are 3 major components of business consultation: 1) Mindset coaching (Leadership coaching programme), which includes:- Cultivation of Entrepreneurial mindset among the bosses Cultivation of Positive work attitudes among managerial and executive level employees 2) Business Management System, which comprises of:- the setting up and implementation of a series of modularized and personalized organizational management system for the organization namely, Cash Flow and Accounting Management System, Finance Management, Corporate Culture, Risk Management and Operation Management Part 3: Entrepreneur turned Business Consultant Service Offered:

8. 3) Business Development, which encompasses:- Developing and Implementing Competitive Business Model by looking realistically at customer segments and value proposition, assessing business viability and revenue stream, identifying channel and developing marketing strategy, determining financial plan and cost structure, formulating business partnership and redefining the Business Model Part 3: Entrepreneur turned Business Consultant Service Offered:

9. Part 3: Entrepreneur turned Business Consultant Key Focus Key Customers: Diversification Maturing Expanding Stages of Growth Take-off Growing Maintaining Profitable Enough customer base to generate cash to stay in business Developing Stabilizing Surviving Newly Start up Maturing timeline

10. Appendix 1 Mr Chan’s Active Role Play and Contributions in HRD

11. Active Role Play and Contributions in HRD A Role Model in the ICT Apprenticeship Programme (under Ministry of Human Resource) To complement the Ministry of Human Resource effort in increasing the marketability of Malaysian youth and cultivating a pool of skilled workforce, Mr Chan has actively participated in an assortment of training schemes under PSMB (Pembangunan SumberManusiaBerhad) Mr Chan’s committed contribution in Human Resource Development had forged him ahead of the other training providers in the nation; thus conferring him with the honorary title of “role model”.

12. Active Role Play and Contributions in HRD Achievements Participating in the Brainstorming session with Ministry of Human Resource (PSMB) on how to enhance the quality of Malaysian work force through Positive Work Culture An active player in ministerial round-table talk Mr Chan’s achievement on the local scene has gained him greater recognition in the Government circles He was constantly invited to participate in various brainstorming sessions on content development, policies improvement and other issues pertaining to HRD, ie: work culture, work ethics, skill set development & etc

16. (ii) Chairman of SMI Consultation Bureau In year 2003, Mr Chan was made the Chairman of SMI Consultation Bureau under the SMI Association of Malaysia. His responsibility involves strategizing overall planning and implementation of related SMI Human Capital Development activities towards gaining competitive advantage in the globalized business environment. Mr Chan has designed a SMI Enhancement Programme(SEP) to assist the SMIs in adopting new concepts of business management Active Role Play and Contributions in HRD Part of the Many Customized Courses targeted to SMI Bosses which were developed by Mr Chan

17. D. Guest Speaker in Star FM988 and Columnist in Sin Chew (Investment Weekly) With Mr Chan’s active role-play in the assigned Bureau, he was then invited to become the Guest Speaker and a Special Columnist in the Entrepreneurship Programme on Radio Station Star RFM988 and Sin Chew Investment Weekly respectively. This has given a much bigger stage for Mr Chan to share his knowledge extensively. The dissemination of the right message and information through mass media was an alternate channel of communication to the SMI bosses. Active Role Play and Contributions in HRD

18. E. Public Speaker (i) SMI Seminar and Workshop Organizer cum Trainer Mr Chan had also spearheaded a series of SMIs seminars and workshops comprising of various issues to educate the SMIs employers on the fundamentals of Business Managements. Active Role Play and Contributions in HRD Meeting people from all walks of life had given Mr Chan the opportunity to observe the rising issues faced by the SMIs in a wide scope

19. (ii) Conducted a Market survey on 608 SMIs To further understand the SMIs current situation, Mr Chan self-funded a market survey on a sample group of 1,000 companies from various industrial segments such as E&E, Food, Wood-based Products, Rubber-based Products, Steel-based Industry, Machinery, Plastic and etc. Active Role Play and Contributions in HRD

20. (ii) Organizing Chairman (Perak) in SMI Financial Solution Road Show 2004 Mr Chan was appointed as the organizing chairman for “SMI Financial Road Show 2004” under the leadership of YBDato’ Dr Ng Yen Yen The Minister of Finance 1 with the objective to assist the SMIs in obtaining financial options with accurate and updated information on Governmental incentives. The turnout was overwhelming and Mr Chan had took on the opportunity to submit his SMI Survey report to the Director of SME Special Unit under Bank Negara, on the financial predicament faced by the SMIs . Active Role Play and Contributions in HRD The SMI Financial Road Show had received overwhelming response from the SMI Bosses