1. Personal Particular :
Name : Chan Kok Wah
Address : 2A, Lorong Kelisa Emas 4,
Taman Kelisa Emas, Seberang Jaya,
11400 Penang.
Tel [Home] : 604-8290084
[Mobile] : 012-4201433
Email Address : chan_8304@yahoo.com
Date of Birth : 27 Jan 1978
Nationality : Malaysian
Gender : Male
Marital Status : Married
Old IC. No. : A3792058
New IC. No. : 780127-07-5545
Education Background
Highest Level
Level : Bachelor of Engineering (Hons) Grades : second upper
Field of Study : Electronics and Electrical Engineering
Name of Institution : Kolej Damansara Utama, Penang (KDU)
Duration : 2 Year, 4 Months (part time)
Graduation Date : December 2003
Second Highest Level
Level : Higher National Diploma (BTEC) Grades : 3.474 CGPA
Field of Study : Mechanical and Mechatronics Engineering
Name of Institution : Penang Skills Development Center (PSDC)
Duration : 3 Years
Graduation Date : April 2000
Third Highest Level
Level : Secondary School/SPM/”O” Level Grades : Grade 2 (18)
Field of Study : Science
Name of Institution : Chung Ling High School
Duration : 6 Years
Graduation Date : Dec 1996
Career Objective
To pursue a challenging career with the electronic environment related in industries
Employment History
1. Company Name : Blaupunkt Malaysia Sdn Bhd
Curriculum Vitae

2. Job Title : Supplier Quality Engineer/Customer Quality Engineer
Lever : Senior
Date Joined : April 2012
Date Left : until now
Work Description :
1) Deal with China vendor to solve quality issues
2) To solve all the warranty claim from customer and made the analysis.
3) To solve all the internal quality issues regarding China vendor quality issues.
4) To support customer issues (Proton- Malaysia, TATA-India, Amici- distributor,
Australia, South Africa, China, North America, Thailand, USA, Philippines,
Singapore.
5) To support CQA(Customer Quality Engineer) prepare PSW(Part Submission
Warrant) for Proton and TATA.
6) To arrange manpower to do PDI for the all retail product from China.
7) Deal with Germany Blaupunkt for the quality and software issues.
8) Monitor and approve ISIR(Initial Sample Inspection Report) from vendor.
9) Approve and audit China vendor (August 2012, March 2013 and Jan 2015).
10) Using VDA6.3 to audit vendor.
11) Solve technical issues.
12) Work as product engineer to understand all the features of radio.
13) Testing all the radio before launching.
14) To support POE customer such as Suzuki, Hyundai Elantra, Isuzu, Volkswagen
and Go Auto (GAM)
2. Company Name : JABIL.
Job Title : Quality Engineer
Level : Junior Executive
Specialization : Quality
Date Joined : May 2010
Dale Left : May 2012
Duration : 2 years
Work Description :
1) To deal with Cisco/Agilent customer regarding quality issues.
2) To coordinate all the quality issues and share to the customer
3) To monitor RMA and CRR DPPM.
4) To solve all internal quality issues.
5) To carry out correctives action together with complaint by customer.
6) To perform FAI.
3. Company Name : JPK (MALAYSIA) SND BHD.
Job Title : Project Engineer

3. Level : Senior Executive
Specialization : Project Development
Date Joined : June 2008
Date Left : May 2010
Duration : 2 years
Work Description :
1) To deal with customer with new project
2) To coordinate all the product development
3) To do SOP, packing standard, appearance standard and machine parameter during
trial run state.
4) To solve all the customer problem
5) To trouble shoot and analysis the product with the customer
6) To carry out correctives action together with complaint by customer.
7) To perform FAI buy off machine and part.
8) To monitor the delivery status during trial run stages.
Specialization : 1) Injection molding
4. Company Name : HIL Industrial Berhad
Job Title : QA Engineer / FAE Engineer
Level : Senior Executive
Specialization : Customer Support/Failure Analysis Engineer
Date Joined : May 2005
Date Left : June 2008
Duration : 3 years
Work Description :
1) To perform failure analysis on product at customer site (Dell, Sanyo, Sony)
2) To coordinate all the activity in Penang like sorting activity.
3) To lead operator to perform job in customer site(Sanyo)
4) To solve all the customer problem ( logistic, quality or sales – Sony. Sanyo and
Dell)
5) To trouble shoot and analysis the product with the customer
6) To set up SOP for operator
7) To carry out correctives action together with complaint by customer.
8) To incharge Incoming, in process and outgoing quality.
9) To perform FAI buy off machine and part.
10) To coordinate PPAP and submit to customer
Specialization : 1) Injection molding
Accomplishment : Help to set up branch in Penang.
5. Company Name : Inventec Electronic (M) Sdn. Bhd.
Job Title : Production Engineer

4. Level : Senior Executive
Specialization : Process/ Repair / Troubleshoot
Date Joined : April 2000
Date Left : May 2005
Duration : 5 years
Work Description :
1) Set up and upgrade process
2) Analysis problem and carry out trial run
3) Carry out following procedures as state
a) Part verification
b) ECO (Engineering Change Order)change
c) Trial Run
4) Carry out correctives action together with complaint by customer.
5) Resolve production problem.
6) Production set up and equipment setup.
7) Responsible for minimizing waste and handling related working instructions.
8) Prepare Input-Output process flow chart
9) Work as NPI Engineer (customer Cisco and Importek (Taiwan).
Accomplishment :
1) Support the line and produce the product :
a) DSC(Digital Still Camera) to accomplish 100K per month by 2001
b) Internet phone (Cisco) to accomplish 2,000,000 over 3 year by 2003
2) Assist Inventec to obtain QS9000 by end of 2001
3) Support Inventec by transfering DSC product to Tianjin, China. Support in Tianjian,
China for 1 month.
4) Support Plastimer Thailand by testing mould and approve the part on the spot
requested by customer Cisco on the Feb 2004.
5) Join the TCD (Total Cost Down) team to cost down the IP (Internet Phone) Cisco on
the March 2004.
Specialization :
1) Responsible for sub-assembly and final assembly process.
2) Support in clean room process
a) View Finder Assembly
b) Lens Units Assembly
c) Camera Module
3) Involve in three 6 sigma project as Green Belt
Using several tools to solve problem: QC 7 tools, QC new 7 tools, ANOVA,
Taguchi method etc.)
- Increase Clean Room Process Yield Rate
- Increase Chassis Assembly Yield Rate
- Reduce OEM model LF
4) Knowledge of QS9000, SPC, Control Plan, FMEA, 8D ,APQP and DFM.
5) Knowledge of tool fabrication and injection molding.

5. 6) Knowledge of QFD, DTS16974(QS9000) by 2004.
Training
Item Course Date
1 Gauge Repeatability & Reproducibility Dec 2010
2 Time Management Nov 2010
3 FMEA July 2010
4 7 QC Tool August 2010
5 ISO 9001 Process Based Internal Auditing April 2008
6 Understanding Environmental Science Course June 2004
7 ISO/TS 16949:2002 Strategy For Implementation Nov 2004
8 Malaysia Environmental Law March 2004
9 ISO 14001 Environmental Impact Assessment March 2004
10 Internal Environmental Management System Auditing March 2004
11 The Environmental Quality Act, 1974 Environmental
Aspect, Impact and Control Environmental Impact
Assessment
April 2002
Skill And Strengths
SKILLS
Skill Description Years of Experience Proficiency
Public Speaking 6 Intermediate
C++ 1 Beginner
Visual Basic 6 1 Beginner
Visual Basic 6.net 1 Beginner
AutoCAD 3 Intermediate
Electronics Workbench 1 Beginner
Altera MAXPlus 2 Simulation Software 1 Beginner
Matlab 1 Beginner
PLC 1 Beginner
Computer Application
a) Microsoft Word 7 Intermediate
b) Microsoft Excel 3 Intermediate
c) Microsoft Outlook 3 Intermediate
d) Microsoft Power Point 5 Intermediate
e) Visio Pro 3 Beginner
7 QC Tool 3 Intermediate
QS9000 3 Intermediate
SPC(Statistical Process Control) 3 Intermediate
FMEA(Failure Mode and Evaluation ‘analysis 3 Intermediate
Control Plan 3 Intermediate
LANGUAGE PROFICIENCY
Languages-Proficiency (1=worst – 10 best) Spoken Written
English 8 8

6. Malay 8 8
Chinese- Mandarin 10 10
- Hokkien 9 -
- Cantonese 10 -
Reference
1. Name : Goh Yoke Leong
Tel : 0194172737
Position : Site Quality Manager
Company : Jabil
Supplementary
If and when employed by our company:
Willing to travel : Yes
Willing to be relocated : Will consider
Possess own transport : Yes
Availability : Immediately after notice period of 3 month.

7. Malay 8 8
Chinese- Mandarin 10 10
- Hokkien 9 -
- Cantonese 10 -
Reference
1. Name : Goh Yoke Leong
Tel : 0194172737
Position : Site Quality Manager
Company : Jabil
Supplementary
If and when employed by our company:
Willing to travel : Yes
Willing to be relocated : Will consider
Possess own transport : Yes
Availability : Immediately after notice period of 3 month.