1. Test Manager / Quality Manager
Location
Hague
Test Manager / Quality Manager
Location The Hague
function name
Test Manager / Quality Manager
Availability / hours per week 36
Recruiting Process
(Screening, interviews, non-interview) Selection Interview
The initial interviews will be scheduled in the first week of August
Start of the employee
Planned start date 08/09/2010
Section Description
Give a brief description of the department, for instance in terms of products and size and
atmosphere in the team.
The department INN T & D Test is responsible for quality control and testing & release of the
Wholesale & Operations Innovation
Work Description

2. Test Manager / Quality Manager
Enhances the quality of new / renewed and / or business-critical services / processes / systems
through design and implementation of quality research, advice on operation / optimization and
coordination of improvement.
• Provides insight into the quality / performance (efficiency / effectiveness) of (new / renewed
and / or mission critical) services / processes / systems by independent execution / coordination
of an wide range of quality reviews
• Focus on (combinations of) services / processes / systems
• Perform impact analysis for study and research approach formulates
• Perform / coordinate audits / test / controls / Measurements
• Examine for quality
• Analyzes reports and findings
• Indicates problems, formulate recommendations and guidelines discuss suggestions for
improvement, attracting quality projects
Job requirements
Requirements
Skills
• Social skills for presentations and discussions (MT level)
• Stress resistant
• Results-oriented (even in situations with little patience)
• Team Oriented
Competencies

3. Specific requirements
• University degree with several years' experience
• Knowledge of one or more domains and business
• Knowledge of measurement methods / techniques and project management
•> 3 years test management experience preferably in a (mobile) telecom environment or in a
technical environment (TMAP)
• Pre: project management and knowledge of mobile SMS