NAFTechProgram-cfc2

Project Orientation
Computer Technology for
Micro-entrepreneurs
Carlos F. Camargo
Technology Program Coordinator

The New America Foundation 2
BackgroundBackground
tSummer 2001: NAF partners with Holy Names
College to apply for funds via California
Technology Foundation.
tOctober 2001: NAF-HNC initiative “Technology
Bridging to Economic Justice” awarded $80K
tSpring 2002: “Computer Technology for Micro-
entrepreneurs” offered thru HNC.
tLatino 1 Cohort started Feb. 7th (20 sessions)
tVietnamese 1 Cohort started Feb. 19th (5 sessions)
tLatino 2 Cohort started April 22nd (6 sessions)

Project ObjectivesProject Objectives
t During the two-year grant, three groups of micro entrepreneurs each
will enroll in a 20-week computer training certificate program at Holy
Names College designed to meet their particular business development
plan.
t These micro entrepreneurs will be selected from those participating in
NAF’s business incubator program.
t All participants will be from Hispanic or Indochinese low-income
households suffering from the digital divide.
t Upon completion of the program, micro entrepreneurs will be able to
perform basic- and intermediate-level telecommunications (e-mail, on-
line chat, web search) and standard computer business operations
(invoices, spreadsheets, shipping and receiving statements, financial
statements, and written correspondence).
t Program participants will also be able to use a computer, access the
internet for business research, marketing of their products and
networking on-line with business mentors and colleagues;

Project StakeholdersProject Stakeholders
tHoly Names College
tErik Stilling, Executive Director, ACE
tJanet Cragin, PC Lab Manager
t New America Foundation
tJames Hatfield,Program Associate
tCarlos Camargo, Tech Program Coordinator
tClara Luz Navarro, Outreach Coordinator
tAmerican-Viet League
tJohn Nguyen, CEO
tCalifornia Technology Foundation
tEugene Chan, CTFC Program Manager
tOur Students

Project TeamProject Team
tInstructional & Support Staff
tBusiness Trainer: Bob Steiner (M1-M4)
tL1/L2 Trainers:
t Wiliam Oliver (M1,M2, M3)
t Lourdes Haro (M1, M2)
t Pam Snyder (M1, M2, M3,M4)
t Lorraine Lerman (M1, M2, M3)
t Instructor of Last-Resort: C.F. Camargo (M1-M4)
tV1 Trainer:
t John Nguyen (M1,M2)
tVolunteer Coordinator: James Hatfield
tTech Coordinator & Resource Specialist: C.F. Camargo

Flexible & Graduated
Modular Skills Curriculum
Modular Skills Curriculum
Module 1:
Computer Basics
Module 2:Module 2:
Web Research &Web Research &
CommunicationCommunication
Module 3:
Business English
&
Word Processing
Module 4:Module 4:
Business MathBusiness Math
& Applications& Applications
Students will learn about C: drives, A: drives, directories, saving documents, and
printing files through in-class lectures and hands-on exercises in the HNC
computer lab. They will also be introduced to basic keyboard functions, the
Windows operating system and basic computing, file management and document
creation operations.
Students will learn basic and intermediate browser basics, web-searching
techniques, e-mail and chat room correspondence while sharpening skills learned
in Module 1
Accelerated business communications coursework, including lectures, readings
from guided web-searches, and role playing where students will learn MSWord
word processing & PPPT use while also studying basic terminologies and
grammatical structures and grammatical anomalies associated with North American
English. Students will also learn about the differences that exist when contrasting
North American business etiquette and behaviors with their own culture’s
expectations and interpretations as regards business etiquette by producing short,
directed assignments.
Employing hands-on training and lectures, students will study basic business math
fundamentals while using these concepts in several business computing
applications found in Excel & QuickBooks. A written report or business plan to the
instructor explaining current financial status with supporting balance sheet would
serve as the final project and would also be presentable to a bank.

Modular Tech Curriculum
Modular Tech Curriculum
Module 1:Module 1:
Computer BasicsComputer Basics
Module 2:Module 2:
Module 3:Module 3:
Business EnglishBusiness English
& Word Processing& Word Processing
Module 4:Module 4:
WindowsWindows
LANLAN
ExplorerExplorer
& Web& Web
MS WordMS Word
& PPT& PPT
Excel &Excel &
QBQB
NAFNAF
&&
HNCHNC

Modular Topic Curriculum
Modular Topic Curriculum
Module 1:
Computer Basics
Module 2:Module 2:
Module 3:Module 3:
Business EnglishBusiness English
& Word Processing& Word Processing
Module 4:Module 4:
3
Sessions
44
SessionsSessions
88
SessionsSessions
55
SessionsSessions
Windows Word Web
Internet Mail Search Research
Bus. Eng. Bus. Eng. Word PPT
Bus. Eng.l Bus. Eng. Word PPT
Bus. Math Excel Excel/QB Excel/QB

Student Cohorts--Latino 1Student Cohorts--Latino 1
t 14 adult learners (F=10, M=4) with tech skill levels varying
from neophyte to novice, with 3 practiced beginners
among the younger adults--most LEP, Spanish-dominant
t In 2002, studying 4 sequential technology modules:
t Computer Basics (3 sessions)
t Web Research & Communications (4 sessions)
t Business English & Word Processing (8 sessions)
t Business Math & Applications (5 sessions)
t Bi-lingual, bi-cultural instruction: Spanish/English
t 20 three-hour sessions over 40 weeks from Feb. - Nov
2002
t Hands-on, directed computer training and practice at HNC
PC Lab equipped with Windows LAN & instructor
projection unit

L1: Two Tracks in Spanish
(Neophyte & Intermediate)
L1: Two Tracks in Spanish
(Neophyte & Intermediate)
Module 1:
Computer Basics
Module 2:Module 2:
Module 3:
Business English
& Word Processing
Module 4:Module 4:
3
Sessions
44
SessionsSessions
8
Sessions
55
SessionsSessions
Windows Word Web
Internet Mail Search Research
Bus. Eng. Bus. Eng. Word PPT
Bus. Eng.l Bus. Eng. Word PPT
Bus. Math Excel Excel Excel
Instructional Materials in Spanish
Instruction in Spanish

Student Cohorts--Latino 2Student Cohorts--Latino 2
from novice to advanced, with 4 practiced advanced--most
IEP, bi-lingual Spanish-dominant
t In 2002, studying 3 staggered technology modules:
t Business Math & Applications (2 sessions)
t Bi-lingual, bi-cultural instruction: English-dominant
t 6 three-hour sessions over 40 weeks from Feb. - Nov
2002
t Hands-on, directed computer training and practice at HNC
PC Lab equipped with Windows LAN & instructor
projection unit

L2: Two Tracks in English
(Beginners & Advanced)
L2: Two Tracks in English
(Beginners & Advanced)
Module 1:
Computer Basics
Module 2:Module 2:
Module 4:Module 4:
3
Sessions
11
SessionsSessions
22
SessionsSessions
Windows Word Web
Mail
Bus. Math Excel
Instructional Materials in English
Instruction in English
With independent projects for Advanced
Indy
Project

Student Cohorts--Vietnamese1Student Cohorts--Vietnamese1
from novice to intermediate, with 4 practiced beginners
among younger adults--all LEP, Vietnamese-dominant
t In 2002, studying 2 staggered technology modules:
t English curriculum with instruction in Vietnamese
t 5 three-hour sessions over 14 weeks from Feb. - May
2002
t Instructor-lead lecture & demonstration with directed
practice at HNC PC Lab equipped with Windows LAN &
instructor projection unit

V1: One Track in Vietnamese
(Beginner)
V1: One Track in Vietnamese
(Beginner)
Module 1:
Computer Basics
Module 2:Module 2:
3
Sessions
22
SessionsSessions
Windows Word Web
Internet Mail
Instructional Materials in English
Instruction in Vietnamese

Community ResourcesCommunity Resources
Berkeley
1) Berkeley Public Library- CENTRAL LIBRARY
2121 Allston Way
Berkeley, CA 94704
510-644-6100
URL: http://www.infopeople.org/bpl/index.html
Oakland
1) César E. Chávez Library
1900 Fruitvale Ave.
Oakland, CA 94601
(510) 535-5620
Contact : Rodrigo Quintanilla, Adult Services Manager
URL: http://www.oaklandlibrary.org/Branches/CCB/index.htm
2) Computer Street Academy (CTC-Community Technology Center)
2595 International Blvd
Oakland, CA 94612
510-533-5815
Contact: Marta Ramirez, Adult Services Coordinator
URL: http://www.computerstreet.org

Community ResourcesCommunity Resources
San Francisco
1) San Francisco Public Main Library
100 Calle Larkin (y Grove)
San Francisco, CA 94102
Phone: (415) 557-4400; (ext.: 4430)
Contact: Alvaro Sanabria, Manager, International Center
Email: alvaros@sfpl.org
URL: http://www.sfpl.org
2) Mission Branch of San Francisco Public Library
300 Bartlett Street (at 24th Street between Mission & Valencia)
Phone: (415) 695-5090
Contact: Martha Arroyo-Neves, Adult Services Librarian
Email: marthan@sfpl.org
URL: http://sfpl4.sfpl.org/branches/mission.html
3) Arriba Juntos (CTC)
1850 Mission Street
(415) 863 9307
Contact: Marion Lopez, Tech Training Coordinator
Email: mlopez@arribajuntos.org
URL: http://www.arribajuntos.org/
4) Caminos (CTC-Community Technology Center)
1470 Valencia Street
415-647-4141
Contact: Petra Chavez, Manager

Volunteer ResourcesVolunteer Resources
tIn-class
tutoring (avg.
3-5)
tMentoring
tCoaching
tAt-home Tech
Assistance
tPossible Loan
Pilot Project

Online Class ResourcesOnline Class Resources
tClass web site
tClass Email Account
tMailing List
tDocument
Repository
tClass Photo
Repository

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