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Book2 Copy
- 1. Total in number complaints over the years
250000
200000 231493
207449 206884
150000
100000 124509
50000 75063
49771
0
2001 2002 2003 2004 2005 2007
% of internet users to pop
0.8
0.7
0.6 0.688 0.681 0.702
0.5 0.58 0.592
0.4 0.5
0.3
0.2
0.1
0
2001 2002 2003 2004 2005 2007