1. MANUELA BELTRAN UNIVERSITY
PROFESSIONAL TECHNICAL PROGRAM
ADMINISTRATIVE PROCESSES
TECHNICAL ENGLISH COURSE
TEACHER
SAUL GONZALEZ
STUDIOUS
CARLOS CORDOBA

2. HOTEL LA ESTRELLA

3. ORGANIZATION STAR HOTEL
MANAGER
COUNTER
RECEPTIONISTS
GENERAL
SERVICES
ADMINISTRATIVE
ASSISTANT
WATCHERS

4. MANAGER
This is the legal representative of the
company, has the responsibility to manage
administrative processes, handles all
personnel responsible for making hiring
decisions and performs.

5. COUNTER
Is responsible for the accounting information
of all enterprise, performs all accounting
reports, payroll and liquidates the DIAN taxes.

6. ADMINISTRATIVE ASSISTANT
He is responsible for the billing, helps to
counter and takes care of the hotel supply
purchases (equipment of
cleanliness, linens, food, etc..) Is also
responsible for supervising other employees.

7. RECEPTIONISTS
They are responsible to care for and register
the clients assigned habitations in
concordance with availability.

8. GENERAL SERVICES
They are responsible for keeping the site clean
(toilet, kitchen and laundry) plus some are
responsible for the charges, the parking and get
some shopping, that are conducted by
telephone.

9. WATCHERS
They are responsible for providing security to
the hotel, take turns to provide security all the
time.