2. Using at least 3–5 scholarly resources from the professional
literature, research human service needs
assessment. The literature may include the Argosy University
online library resources, relevant textbooks,
peer-reviewed journal articles, and websites created by
professional organizations, agencies, or institutions
(.edu, .org, or .gov).
Create a 7- to 9-page report in a Microsoft Word document,
including the following:
Identify a program at a social agency or other human services
program to which you have access
and provide a description of the organizational context
including the mission and objectives of the
program and why an evaluation is being considered.
Conduct a needs assessment using concepts presented
previously to confirm and explain the
scope of the problem, the perceived versus actual gap in
service, the affected population, whether
the need is changing, and in what manner the need may be
changing.
Identify possible resources to meet the perceived needs.
Discuss what existing resources can be
used, what additional information would be needed, and what
sources for obtaining data you would
use.
Identify the stakeholders who need to be included in the
assessment and subsequent evaluation.
4. Identify a program at a social agency
or other human services program to
which you have access and provide
a description of the organizational
context including the mission and
objectives of the program and why
an evaluation is being considered.
CO: 1
PO: 3, 6, 8
The program (at a social agency or other
human services program) identified is
appropriate for the assignment. Discussion
includes a detailed description of the
organizational context that includes the
mission and objectives of the program. The
justification for the evaluation is clear,
logical, and supported by evidence.
Reliable resources are utilized.
5. /36 pts.
Conduct a Needs Assessment using
concepts presented previously to
confirm and explain the scope of the
problem, the perceived vs. actual
gap in service, the affected
population, whether the need is
changing and in what manner the
need may be changing.
CO: 1
PO: 3, 6, 8
A clear and thorough explanation of a
Needs Assessment using concepts
presented from the course is present. It
logically explains the scope of the
problems from many angles. The Needs
Assessment also explains many details
regarding the perceived vs. actual gap in
6. service, the affected population and
whether the need is changing and in what
manner the need may be changing. Many
relevant examples are given. The text and
scholarly resources are utilized in support.
/52 pts.
Identify possible resources to meet
the needs. Discuss what existing
resources can be used, what
additional information would be
needed, and what sources for
obtaining data you would use.
CO: 1
PO: 3, 6, 8
Many useful resources are identified to
meet the needs of the current program. A
clear and comprehensive discussion of
what existing resources can be used and
7. what additional information would be
needed is given. A thorough discussion of
what sources one would use to obtain the
data is also given. The text and scholarly
resources are utilized in support.
/36 pts.
Identify the stakeholders that need to
be included in the assessment and
subsequent evaluation.
CO: 2
PO: 8
A complete and detailed list of the
stakeholders that need to be included in
the assessment and subsequent
evaluation is identified.
/20 pts.
Analyze the interpersonal, political,
and ethical considerations of
9. CO: 3
PO: 4, 6, 8
examples are provided. Many effective and
unique strategies for reconciling those
priorities are given. The text and scholarly
resources are utilized in support.
Write in a clear, concise, and
organized manner; demonstrate
ethical scholarship in accurate
representation and attribution of
sources (i.e. APA); and display
accurate spelling, grammar, and
punctuation.
Wrote in a clear, concise, and organized
manner; demonstrated ethical scholarship
in accurate representation and attribution
of sources; and displayed accurate
11. For this assignment, build upon the needs assessment conducted
in M3 Assignment 2 RA 1 and design a
program evaluation plan using appropriate evaluation
frameworks discussed in the earlier modules.
Tasks:
Using at least 3–5 scholarly resources from the professional
literature, research program evaluation. The
literature may include the Argosy University online library
resources, relevant textbooks, peer-reviewed
journal articles, and websites created by professional
organizations, agencies, or institutions (.edu, .org, or
.gov).
Create a 10- to 12-page evaluation plan, including the
following:
Program’s Context: Identify the setting (including mission and
objectives of the program), target
population, and environmental influences within which the
program operates.
Purpose of Evaluation: State the purpose of your evaluation.
Having a clear purpose prevents
hasty decisions in how an evaluation should be conducted. It
could be for introducing a new
approach to practice, to change an existing one, or to evaluate
the effect of existing program
activities.
Expected Effects: Describe the desired outcomes (short- and
long-term ones) for the program to
12. be successful.
Stakeholders: Identify all the stakeholders who would need to
be engaged in the evaluation.
Design of Framework: Choose an evaluation framework that
will influence what type of resources
will be used as evidence, how that evidence will be gathered
and analyzed, and what kind of claims
can be made.
Resources (What Is the Required Data?): Determine criteria for
effectiveness of the program and
the data that would need to be collected to meet the selected
criteria.
Selection of Methods (How Can We Get It?): Evaluate the
strengths and weaknesses of different
data-gathering techniques and information analysis approaches
to ensure quality in the evidence
gathered.
Findings (What Does the Data Mean?): Highlight important
evaluation findings, including effective
strategies to interpret, and present results and recommendations
for the program to the
stakeholders.
Dissemination of the Findings: Select appropriate
communication strategies and develop a
14. following rubric.
Assignment Components Proficiency Score
Identify the Setting (including mission and
objectives of the program), Target
Population, and Environmental Influences
within which the program operates.
CO: 1
PO: 3, 6, 8
A clear and detailed identification of the
Setting, Target Population, and
Environmental Influences within which
the program operates is provided. It
includes a clear description of the
program’s mission and objectives. Many
relevant examples and facts are given.
Reliable resources are utilized in
support.
/20 pts.
15. State the purpose of your evaluation.
CO: 1
PO: 3, 6, 8
A clear and logical purpose of the
evaluation is stated. It is also very useful
for the assignment.
/20 pts.
Describe the desired outcomes (short and
long term) for the program to be
successful.
CO: 1
PO: 3, 6, 8
The description of the desired outcomes
(short and long term) for the program to
be successful is clear, logical and
comprehensive. Scholarly resources are
utilized in support.
16. /32 pts.
Identify all the stakeholders that would
need to be engaged in the evaluation.
CO: 2, 3
PO: 4, 6, 8
A complete and logical list of all
stakeholders that need to be engaged in
the evaluation is identified. Scholarly
resources are utilized in support.
/20 pts.
Choose an evaluation framework that will
influence what type of resources will be
used as evidence, how that evidence will
be gathered and analyzed, and what kind
of claims can be made.
CO: 4
Choice of evaluation framework is
appropriate and suited to the context.
18. PO: 3, 6, 8
The criteria determined for effectiveness
of the program is correct and
comprehensive.
An accurate and full listing of the data
that one would need to be collected in
order to meet the selected criteria is also
determined. The text and scholarly
resources are utilized in support.
/36 pts.
Evaluate the strengths and weaknesses of
different data-gathering techniques and
information analysis approaches to ensure
quality in the evidence gathered.
CO: 4
PO: 3, 6, 8
A logical and thorough evaluation of
19. strengths and weaknesses of the
different data-gathering techniques and
information analysis approaches is
given. Selection of methods is
appropriate to the type of data to be
gathered for the purpose of evaluation.
The text and scholarly resources are
utilized in support.
/36 pts.
Highlight important evaluation findings
including effective strategies to interpret
and present the results and
recommendations for the program to the
stakeholders.
CO: 5
PO: 3, 4, 6, 8
Several important and insightful
evaluation findings are highlighted.
20. Findings include details regarding
effective strategies used to interpret and
present the results. A clear list of the
results and recommendations for the
program is provided.
/28 pts.
Select appropriate communication
strategies and develop a communication
plan using appropriate media and
technology to inform the stakeholders.
CO: 5
PO: 3, 4, 6, 8
Selection of appropriate communication
strategies is logical and suited to the
purpose and context. A detailed and
effective communication plan is provided
using appropriate technology and media
elements appropriate for the audience.
21. Examples are provided to strengthen
ideas. The text and scholarly resources
are utilized in support.
/40 pts.
Determine how the results will be
implemented and monitored.
CO: 5
PO: 3, 4, 6, 8
A systematic plan is provided on how the
results will be implemented including
persons responsible for the different
phases. The plan also includes logistical
details on how and when to monitor the
results. Resources required for the
ongoing monitoring are listed in detail.
Scholarly resources are utilized in
/20 pts.
23. accurate spelling, grammar, and
punctuation.
/16 pts.
Total /300 pts.
Problem A: Ethical Dilemma
1
Note: All character and company names are fictional and are not
intended to
depict any actual person or business.
Your meeting with the chief executive officers (CEOs) of
UWEAR and
PALEDENIM went well. In a discussion following the meeting,
Tom Tramlin,
the CEO of UWEAR, mentioned that he would like you to spend
some time in
the field with his top sales representative to get a feel for what
the
salespeople face every day selling in the current business
24. environment.
Today, you are scheduled to spend the day with Joe Smith.
As you walk across the lobby of UWEAR, you see Tom talking
to a tall,
distinguished-looking man. “This is Joe Smith,” Tom introduces
when you
step up to them. “You'll be spending some time with him today
in the field.”
“Nice to meet you, Joe,” you respond, shaking Joe's hand.
Tom says goodbye and makes his way to elevator while you and
Joe head
toward the parking garage. “We're going to meet with a couple
of clients
today,” Joe explains. “First, we'll have lunch with Bill Bateman,
the CEO of
the Peninsula Hotel chain. He's a great guy and I'm sure you'll
enjoy meeting
him.”
“Where are we meeting him for lunch?” I ask, getting into Joe's
car.
“Bill's hotel, the Peninsula, has a great restaurant that I
frequently use to
meet clients,” Joe answers. “The food is outstanding. We're
going to meet
him there to discuss the renewal of his uniform contract.”
As you continue the drive to the hotel, Joe elaborates on his
business history
with Bill. “I was able to win the contract for the Peninsula
chain last year,” he
explains. “We were just able to underbid our competitor,
25. Threads4U. In fact,
Bill said that I underbid them by about $5 per uniform. Great
victory on my
part.”
“It sounds like you've established a great working relationship
with Bill,” you
say.
“Oh, yeah,” Joe agrees. “He's a great guy. The first time we
met, I was on
my way to buy a nice bottle of cabernet as a birthday gift for
my wife. She
loves the expensive wines. I happened to mention this to Bill,
he said he
orders it all the time and offered to give me some for free. I told
him it wasn't
Problem A: Ethical Dilemma
2
necessary, but he insisted. When I got my car back from the
valet, I found
not just a bottle, but an entire case of high-end cabernet in my
trunk.” Joe
shakes his head, smiling. “But that's just the kind of guy Bill
is.”
26. “It sounds like it worked out for you and your wife,” you
comment. “Did she
enjoy her birthday gift?”
“Yes,” Joe says. “We both enjoyed it for quite some time. Well,
here we are,”
he adds, pulling up the Peninsula Hotel.
As you park and exit the car, Joe explains, “Since Bill and I
have been doing
business, he’s referred three other hotel owners to me to supply
their
uniforms. Except for when I’m meeting with one of his
competitors, I usually
conduct business meetings with clients here at the restaurant in
Bill’s hotel.”
“It’s a beautiful hotel,” you comment as Joe leads you through
the lobby,
admiring the elegant décor. “No wonder you enjoy coming here.
I wouldn’t
mind bringing my family here for a weekend sometime.”
“Actually,” Joe says, “My wife and I have become really good
friends with Bill
and his wife. He often invites us out onto his yacht with his
family, we go to
social events with them, and we’ve stayed at the hotel several
times. We
really enjoy it. You should bring your family sometime, too.
Kids love the pool
with the waterfall.
You nod, following Joe into the hotel’s restaurant. After all
you’ve heard about
Bill, you are very interested in meeting him.
