2. The process of opening a
new airport and the role of
Ministry / General
Directorate of State
Airports Authority
Opening a new
Airport Tender process , duties
and responsibilities of
airport operator.
Role of TAV
Food & Beverage sector in
Airports, duties and
responsibilities,
operations.
BTA
START
3. Job definition, usual tasks,
roles and team structure.
Business
Development
As an intern, my Duties &
Responsibilities, usual tasks and
reports
Duties &
Responsibilities Done project for
optimizing the number and
location of F&B shops in
new airports.
Project
END
4. Opening a New Airport
A New Airport
Request
GDSA
Tender
Tender Models. Past years
GDSA was doing the tender
according to minimum
operating time of the airport
and not taking any rent,
however in the new model the
operating year predetermine
and airport operators offer rent.
Maximum offer is winning the
tender.
5. TAV Airport
TAV Airport Turkey’s global
airport operator, has operation in
many countries.
3 Continents 7 Countries 14 Airports 102 m.
Passenger
6. BTA
8 Countries 286 Point of
Sale
14 Airports 100k. Pax
per Day
BTA , is the leader Food & Beverage
company in Turkey. Other than that Hotel
Management, Food Supply and Logistic
Service are in its portfolio.
8. Services
TAV Airport Hotel has started its
services at Ataturk Airport International
Terminal in 2004. TAV Airport Hotel also
started welcoming its guests in Izmir
Adnan Menderes Airport in 2014, and
with a design focused on providing
highest comfort to passengers.
Hotel Management
Food 360, was founded in 2014
according to the principle of the
economy of scale, to create an edge for
the procurements of all BTA group
companies, thus reduce costs, ensure
correct planning and on time delivery of
products to service points and to supply
the same quality of products from
reliable resources at all group
Logistic
BTA produces 90 tons of 23 different
kinds Turkish delight every month under
8 brands. Cakes&Bakes factory now
supplies bakery and pastry products,
breads, sandwiches, hot and cold food
to more than 200 units of international
fast food and coffee chains in its facility
of 23.000 sqm.
Production
9. Business Development Office
04
03
02
01
Realize the
Potential
Defines alternative markets
and new opportunities.
Decide Concepts
Selecting the best possible
concepts for new market.
Forecasting &
Benchmarking
Predicts the future, based on
past and present data and
most commonly by analysis of
trends.
Apply
Manage the customer
satisfaction, and market.
• Following up new business
opportunities and setting up
meetings.
• Communicating new concept
developments to prospective
managers.
• Overseeing the development of
marketing literature.
• Providing management with
feedback.
11. Project
Determination of possible
concepts for new business.
According to data that we
have, calculating the
revenue of potential
concepts.
According to investment
budget, concepts should be
eliminate.
When the final concepts are
determined, final revenues
should be determined.
Possible
Concepts
Forecasting
Limiting the
Alternatives
Final Revenue
Time consuming.
Problems
1 Hard to apply for all
concepts
Problems
2
12. Project
Input
Passenger concept type preferences by location of Airport.
Spend per customer by location and concept.
Number of Passenger.
Rate of Profit.
Cost of opening a specific concept.
Minimum profit expectation.
Output
Number of restaurants for a specific area of airport in a specific concept.
Total Revenue
13. Project
25%
25% decrease in total
calculation time.
100%
100% of the concepts are
considering by model.
All the investment budget, and
minimum revenue
expectations are considering
from the beginning of process.
14. Personal Gains
You have an insatiable desire
for knowledge when you have
surrounded by knowledgeable
people.
The place that you work
become your house day by day.
Reporting everything to
manager is crucial.
When you do your job in a
different way, you inspire to
other people.
