The document discusses how healthcare automation can revolutionize workflows. It describes Boston Software Systems' automation platform called Boston WorkStation, which can automate manual tasks to improve efficiency. The document then discusses how North Kansas City Hospital used Boston WorkStation to automate repetitive data entry tasks, saving over 4.5 full-time employees and $150k annually while improving accuracy.
MO Medicaid requires claims that cross month end to be split to separate forms. So they must be held to give a biller time to complete this process.
When a Medicare patient goes from Observation to IP status, Cerner automatically adds room charges back to the first date. We also hold these accounts so an individual can change the IP status to the date the order was written.
Tasks identified with distinct number/naming conventions and emailed when errors or the script completes.
Between departments this is about 15% savings of FTEs
Owner: Teri
the scripting reduces time to complete tasks – Boston scripts are able to enter data much more quickly than an individual
increases quality – data presented is replicated exactly into Star which in turn reduces defects (incorrect charges, claims going out without necessary review These all equate to improving patient centric revenue cycle.