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Hurricane Hugo
The Storm, Coastal Development and FEMA’s Response




                                                 Greg Licamele
                                                     EMSE 232
                                                 March 30, 2004



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Soundbites

“We’ve had 35 years with no storm of real consequence on the East Coast. This
unprecedented gap in hurricane activity has coincided with an unprecedented rush to
develop” – Orrin Pilkey, coastal geologist (Galloway, 1989)

“Hugo roared through the state last Sept. 21 and 22, doing more property damage in a
day than was done in four years of the Civil War.” – USA Today (Mayfield, 1990)

“Not too many people could even tell you what a FEMA was a few days ago, let alone
understand our mission. That’s the way we like to have it.” – Grant Peterson, former
FEMA associate director (McAllister, 1989)

“(FEMA) is the biggest bunch of bureaucratic jackasses.” – Sen. Fritz Hollings (D-SC)
(Hall, 1990)

Table of Contents

I.) Introduction

II.) The Hurricane and Its Effects
       a.) Hugo Approaches
       b.) Coastal Development
       c.) Preparations
       d.) Hugo Reaches Shore
       e.) Deaths, Damages and Dollars
       f.) Power Outages
       g.) Response and Recovery
       h.) FEMA’s Role
       i.) Federal Assistance
       j.) Poor and Rural Areas
       k.) FEMA Beyond South Carolina
       l.) Disasters and Politics

III.) Lessons Learned

IV.) Conclusion




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Introduction

       Hurricane Hugo arrived on the shores of the United States with a weather punch

unmatched in years, but the storm also left imprints of social, government, economic and

environmental issues to consider.

       Two aspects of Hurricane Hugo are particularly focused upon in this study: the

level of coastal development in South Carolina and, in general, in the United States; and

the response of the Federal Emergency Management Agency (FEMA) to the disaster.

One case shows what went terribly wrong and how changes have been made while the

other example highlights policies that have barely changed in decades.

       As Hugo hit Charleston, S.C., on Sept. 22, 1989, coastal residents and officials

worried about the intensity of the storm. After it ravaged the Virgin Islands and Puerto

Rico, Hugo had gained steam and headed toward the United States – an inviting target for

damage because of coastal development. Congress and state governments attempted to

regulate development, but to little success.

       After the hurricane struck, FEMA and local officials were slow to respond. It took

10 days for the first Disaster Application Center (DAC) to be established. Residents

waited weeks for aid, while local governments could not penetrate the bureaucracy of

FEMA’s policies and forms. Power outages plagued response efforts. In all, 35 people

died in the Carolinas and the price tag for Hugo totaled almost $6 billion. But the slow

response by FEMA to Hugo and other events in 1989 led to agency changes that have

made the federal government a more useful partner in disasters. Meanwhile, 90 percent of

buildings destroyed by Hugo have been rebuilt and flocks of people have moved to the

coast despite annual hurricanes that lead to more damage. A delicate balancing act exists




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between economic development and coastal growth, as coastlines often generate a

substantial portion of a state’s tourism dollars. While all levels of government learned

their lessons about the response to hurricanes, they have not enacted mitigation principles

in coastal environments.

The Hurricane and Its Effects

Hugo Approaches.       This monumental storm was first tracked off the coast of Africa on

Sept. 9, 1989. It made its way through the U.S. Virgin Islands and Puerto Rico, causing

billions of dollars in damage and scores of deaths on those island nations. As it left the

Caribbean, it cast its eye on the United States, first aiming toward Florida on Sept. 18-19.

However, the track moved northward and the first hurricane watch was issued from St.

Augustine, Fla., to Cape Hatteras, N.C. (Baker, 1994). Charleston, S.C., was next.

Coastal Development.       As the storm churned toward the Carolinas, one major concern

among government officials, engineers, environmentalists and others was the potential

impact a storm could have on the rapidly developed coast. South Carolina’s economy is

based in large part on tourism and the draw of the beach, so economic development was

often put first before mitigation strategies. According to one study, coastal counties from

Maine to Texas were home to approximately 40 million people in 1997. In historical

context based on 1997 numbers, about 3.2 million people alone lived in Florida’s Dade

and Broward counties compared to 3.2 million people who lived in all 109 coastal

counties from Texas to Virginia in 1930 (Pielke, 1997).

       As more people move to coastal communities, their exposure to hurricane hazards

increases. The population grew, but the number of properties increased even more.

According to 1993 statistics, coastal communities in the Atlantic and Gulf Coast regions




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accounted for more than $3.1 trillion worth of insured property, a 69 percent increase

over 1980’s total of $1.9 trillion (Pielke, 1997).

       South Carolina’s risk for hurricanes has traditionally been less than its neighbors;

it ranked fifth behind Florida, Texas, Louisiana and North Carolina in the number of

direct hurricane hits from 1900-1982 (Platt, 1991). This ranking led to some level of

complacency for mitigation and preparedness because local tax bases increased. Nearly

all of the 60-mile, northeast stretch of coast in South Carolina known as the “Grand

Strand” and half of all South Carolina’s coastal islands were developed in 1991,

generating two-thirds of the state’s $3.75 billion annual tourism receipts (Platt, 1991).

       It was a well-established fact that coastal erosion was occurring in South Carolina

and around the country. “The South Carolina coast is vulnerable to erosion and damage

from hurricanes. Erosion of more than one foot per year affects an estimated 26 miles of

the total developed shoreline; another 30 miles is subject to erosion of less than one foot

annually.” In 1987, Congress acted on these trends by passing the Upton-Jones

Amendment, which authorized the National Flood Insurance Program to reimburse

property owners for demolishing or relocating structures endangered by erosion.

However, its impact was limited, as only 228 claims were approved nationwide in four

years (Platt, 1991).

       The South Carolina state government slowly awakened to potential problems a

year before Hugo when it passed the Beachfront Management Act (BMA), which

“prohibited new construction or the replacement of destroyed buildings in a ‘dead zone’

20 feet back from the first row of dunes, and it restricted development in an adjoining

‘setback zone.’ It also limited repairs that could be made to damaged seawalls”




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(Applebome, Sept. 24, 1989). But the BMA also followed the common pattern of other

localities by instituting a beach replenishment program, which, in many cases,

encourages population growth and development.

       Before the hurricane, the BMA led to 60 lawsuits (Platt, 1991) in response to the

competing goals of protecting shorelines and promoting economic development. This

debate was manifested more clearly during Hurricane Hugo. Some argued that coastal

development was just as important in the long-term as was responding to impacts of

short-term hurricanes. As one scientist wrote, “The general public does not understand

very well the process of gradual, long-term beach erosion, tending rather to focus on

dramatic events such as hurricanes” (Leatherman, 1994).

       In addition to tensions of coastal development, building codes in South Carolina

were sometimes non-existent or not enforced (Manning, 1994). Lessons from previous

coastal hurricanes did not influence local governments.

       For example, in 1954, Hurricane Hazel caused widespread damage to the

southeast coast of North Carolina. After that storm, building codes were strengthened

there. As a result, Hurricane Diana made less of an impact in 1984 (Leatherman, 1994).

       But South Carolina was left relatively untouched during those and other storms

and it did not change its building or coastal codes, which led to heavy damage from

Hurricane Hugo (Leatherman, 1994). At the time of Hugo, there were virtually no

statewide building code controls on the books in South Carolina (Rubin, 1990).

       These twin pillars of coastal development and building codes played an

undetected, major role in how damaging Hurricane Hugo turned out to be. This caused




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one researcher to follow the path of money and politics when writing about popular Folly

Beach, S.C., which is instructive to understanding coastal communities:

       “(Folly Beach) reflects a capitalist pursuit of financial gain facilitated by public

tax policies, infrastructure subsidies, potential beach renourishment, federal flood

insurance policies that ignore erosion hazards…Folly Beach epitomizes the nature of

erosion as a political hazard” (Platt, 1991).

Preparations.     After the first hurricane watch was issued for much of the Atlantic

coastline on Sept. 20, state officials initiated no significant response actions. By that

night, however, officials in South Carolina began recommending evacuations – the

primary preparedness method for Hugo – because the 11 p.m. news would be the final

opportunity to reach residents until the next morning. At 6 a.m., a hurricane warning was

issued from Fernandina Beach, Fla., to Cape Lookout, N.C., as the storm lurked 24 hours

away from landfall. South Carolina’s governor ordered the evacuation of barrier islands

and beaches with the help of the National Guard (Baker, 1994).

       Throughout the day on Sept. 20 and into Sept. 21, the storm intensified,

increasing in wind speed from 115 mph at noon to 138 mph at 6 p.m. (labeling Hugo a

Category IV hurricane). By 6 p.m., the evacuation of almost 265,000 people was nearly

completed (Platt, 1991).

       Public response to the evacuation was generally well heeded, according to a study

conducted three months later. Eighty-nine percent of residents in the areas ordered to

evacuate did, compared to 70 percent who evacuated based on recommendations. These

evacuees did not venture to public shelters; rather, most (55-66 percent) went to homes of

friends or relatives. According to the study, this probably resulted from officials




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discouraging the use of public facilities for fear of insufficient space (Baker, 1994).

Based on data, this study concluded “evacuation rates, evacuation timing and vehicle use

were all predicted accurately throughout South Carolina” (Baker, 1994).

       Gas and other services were turned off in preparation for the hurricane.

Commercial flights to the area were halted (Cook, 1994).

       Officials said the loss of life would have been far greater if evacuations were not

ordered. Evacuations were not always standard operating procedure, however. In 1969,

Hurricane Camille killed 256 people, including some brave souls who gathered for a

hurricane party (Applebome, Oct. 1, 1989). Lessons learned led to greater coordination

for evacuations, especially because as every year passes, more people live on the coast

than ever before. Coastal development and evacuations go hand-in-hand, though

evacuations are not exactly a long-term mitigation strategy.

       Compared to the response and immediate recovery periods, the preparedness

portion, especially evacuations, turned out to be one of the few positive steps during

Hurricane Hugo, as “very little recovery planning had been done at any level of

government” (Rubin, 1990).

Hugo Reaches Shore.       On Sept. 22, Hugo’s eye crossed just north of Charleston, S.C.

One-hundred and thirty-five mph winds extended 100 miles northeast and 50 miles south.

The eye of Hugo continued its path just east of Columbia, S.C., 100 miles inland; at 3

a.m., winds continued there at 109 mph. Hugo reached Charlotte, N.C., by sunrise, but as

a tropical storm with 87 mph winds (Rubin, 1990). Unlike most hurricanes, Hugo belted

the inland with stronger winds than usual due to its faster forward movement (Manning,

1994). The forward speed at 6 p.m. on Sept. 21 was roughly 20 mph (Baker, 1994). The




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faster forward speed might have limited the damage to the coastal regions because the

storm moved quicker than expected, but significantly greater damage still occurred than

what was anticipated (Manning, 1994).

Deaths, Damages and Dollars.        As the storm raged through the Carolinas, it soon

became clear that Hurricane Hugo would become the most destructive, costly natural

disaster in U.S. history up to that point in time. Hugo cost $5.9 billion in the United

States; it destroyed 8,000 homes and damaged 92,000 buildings. Thirty-five people died

in the Carolinas (with another 17 fatalities in the Caribbean) (Mayfield, Sept. 20, 1990).

President George H.W. Bush declared half of South Carolina a disaster area as 70,000

families were displaced (Brown, Sept. 6, 1990). Electrical power was knocked out for

weeks to some places and the loss of power severely hindered the response and recovery

processes.

       Though the deaths were relatively low compared to the total population living

along the coast, the majority of the actual causes of death happened after Hugo passed,

according to a Centers for Disease Control report. Thirteen residents of South Carolina

died during the storm, while 22 died after the hurricane due to heart attacks, house fires

caused by burning candles and other reasons (Booth, Dec. 19, 1989).

       Many beach resorts that host the tourism industry were ravaged in South Carolina,

something U.S. News & World Report said, “validated warnings from geologists,

planners and environmentalists against barely controlled coastal development.” Said

Orrin Pilkey, a coastal geologist, “We’ve had 35 years with no storm of real consequence

on the East Coast. This unprecedented gap in hurricane activity has coincided with an

unprecedented rush to develop” (Galloway, Oct. 2, 1989).




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In addition to tourism, the timber industry feeds the South Carolina economy.

Hurricane Hugo devastated the Francis Marion National Forest and other privately owned

timberland at a cost of $1 billion. More than four million acres of trees (36 percent of the

state’s forest area) experienced unrecoverable damage, which equaled enough lumber to

build 660,000 homes. As the third largest manufacturing industry in the state, timberland

owners contributed $4.3 billion annually to the economy in 1988 (Pyatt, Nov. 19, 1989).

Power Outages.      The severe nature of power outages led to difficult response and

recovery phases of Hurricane Hugo. The power failures disrupted transportation systems,

communications and water and wastewater facilities. The primary causes of these lifeline

failures were wind and windblown debris, though storm-surge damage impacted the

barrier islands more than wind.

       “In many cases, electric utilities had to rebuild systems as opposed to just

repairing them. Approximately 1.5 million customers were without power after the

storm…In many cases, it was 2-3 weeks before service was restored. The magnitude of

destruction to the electric power infrastructure caused severe hardships on residents and

hampered the recovery efforts” (Cook, 1994).

       Utilities had appropriate preparedness plans to deal with a certain level of damage

by Hurricane Hugo, but the storm’s intensity was more than expected. Total damages to

the power companies were estimated at $400 million (Cook, 1994).

       The key delivery mechanisms that failed were transmission lines, especially those

made of wood. Those with metal support structures fared just fine, but those made of

timber collapsed due to faulty foundations. Instead of restoring power immediately, the

critical days after Hugo were spent reconstructing infrastructure (Cook, 1994).




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Response and Recovery.       The first major storm to strike the area in 35 years showed

how little had been prepared for the aftermath of a hurricane. Local, state and federal

officials experienced many problems in the response phase, partly due to power failures

that plagued communications, but also partly due to poor planning and interagency

coordination. In South Carolina, understaffed emergency planning offices at the state,

county and local levels slowed response efforts, as did the placement of the state’s chief

emergency manager, who was the adjutant general, an independently elected official. The

adjutant general established an operations center as did the governor’s office, creating

two levels of confusing coordination. “Initial reports (in the mass media) regarding the

aftermath of Hugo in South Carolina indicated serious problems in virtually all horizontal

and vertical intergovernmental relationships” (Rubin, 1990). This lack of response

planning was most evident through FEMA’s efforts.

FEMA’s Role.      Because of the state’s limited natural disaster experiences, officials did

not have many opportunities to interact with FEMA. Many state officials overestimated

what FEMA could do for their localities while many local governments were almost

oblivious as to how FEMA could help. As a result, response and recovery efforts were

hampered while an instant education was happening on the ground between federal and

local officials. One local official commented, “It was several days before we understood

what all that (process) was” (Lancaster, Oct. 4, 1989).

       FEMA came under great scrutiny during the aftermath of Hurricane Hugo.

Governors, senators, mayors and citizens all heaped complaints on the agency, leading

Sen. Fritz Hollings to call it the “biggest bunch of bureaucratic jackasses” (Hall, 1990).




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As FEMA came under attack, so did President Bush. Eight days after Hugo hit, he

visited South Carolina, a trip the media framed as defensive with headlines such as “Bush

Defends Carolina Relief Efforts” (Weinraub, Sept. 30, 1989).

       Bush tried to initially marshal the resources of the government when he signed a

$1.1 billion relief measure approved by Congress and when he directed $5 million of

Department of Commerce funds to Charleston, S.C. (Weinraub, Sept. 30, 1989).

However, the problems of a short-staffed FEMA continued, also hampered by the lack of

electricity to establish Disaster Application Centers (Rubin, 1990).

       FEMA attempted to defend itself by pointing out that “site assessments” were

waived so a disaster could be declared immediately after the storm (Lancaster, Oct. 4,

1989). FEMA leaders also pointed out to the media that the agency carried out its role

according to the 1974 Disaster Relief Act, which puts FEMA behind state and local

governments for assistance. Those governments, according to FEMA, can act on their

own without a presidentially declared disaster, which is the only way FEMA can become

involved after an event (McAllister, Oct. 6, 1989).

       But FEMA did not help its case, either, when its top official said, “Not too many

people could even tell you what FEMA was a few days ago, let alone understand our

mission. That’s the way we like it” (McAllister, Oct. 6, 1989). This “agency-in-a-closet”

mentality by FEMA’s leadership perhaps underscored the salience the agency gave to

communicating with people.

       The media did not help FEMA, either. In a quantitative study of Hugo coverage,

56 percent of those interviewed on TV were victims or witnesses, while just 20 percent

were elected officials or spokespersons (Walters, 1993). The coverage of victims telling




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their stories of long lines, no relief and FEMA hurdles probably perpetuated, and in some

cases supported, the notion that FEMA was not helpful.

Federal Assistance.     Individuals are not automatically approved for assistance after a

hurricane strikes. Citizens must work through local and state governments, who then

provide a governor with estimates. Those numbers are then provided to FEMA, who must

appeal to the president for federal disaster assistance. After those declarations are issued,

FEMA establishes the Disaster Assistance Centers so people can apply for a variety of

grants outside of insurance claims (Baker, 1994).

       However, in South Carolina, the DACs did not open until one week after the

storm, which fueled more outrage toward FEMA. Once opened, the lack of DACs was

criticized, too. Charleston mayor Joseph Riley called FEMA’s decision to open just two

DACs in his relatively large city “absolutely ridiculous” (Weinraub, Sept. 30, 1989).

       Once the hurdles of delay and eligibility are crossed, funding begins to flow. But

as already stated, residents, elected officials and emergency managers were unaware of

this somewhat lengthy process, which led to the delays (Baker, 1994). On Oct. 22, 1989,

of 23,451 applications for emergency aid of up to $10,000, only 1,939 were approved. Of

more than 16,000 people who applied for temporary housing, 1,782 received assistance

(Applebome, Oct. 22, 1989).

       Once the process moved along, 37,000 families in South Carolina received

Individual and Family Grant (IFG) funds totaling almost $70 million (on average per

family, $1,900) (Baker, 1994). Temporary housing assistance was provided to 30,000

people in South Carolina through FEMA resources. The Small Business Administration

doled out 8,000 loans equaling $150 million, with 80 percent for individuals.




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Beyond assistance to individuals, FEMA provided resources to state and local

governments that topped $300 million. More than 80 percent of these funds went to

South Carolina; North Carolina received funds, too. These funds were essentially divided

in thirds devoted to debris removal, restoration of utilities and for roads, bridges, waste

facilities and government buildings (Baker, 1994). Typically, states are required to pay

25 percent of losses, but President Bush waived the requirement for South Carolina,

Puerto Rico and the Virgin Islands (McAllister, Nov. 23, 1989).

Poor and Rural Areas.       In some rural areas, relief efforts took even longer to

establish. In Berkeley County, the DAC did not open until 10 days after the storm and

residents were told it would be weeks before they would receive funds, making life

particularly challenging for those already struggling. Communication was so poor to

South Carolina residents that many were not aware they could apply for aid, reported The

Washington Post (Lancaster, Oct. 4, 1989). This lengthy response was also highlighted

with headlines in major newspapers that read, “Hurricane Relief Is Said to Skip Poor”

and “Pain Lingers for Poorer Victims of Hurricane Hugo.”

       The outreach to people in rural, poor areas was slowed because of the

infrastructure problems and by the lack of knowledge from state and local leaders. This

lack of knowledge of working with FEMA ultimately led to many citizens being unaware

of the agency’s role.

       One resident in a rural area, asked whether he would apply for FEMA aid, said, “I

haven’t heard of them” (Lancaster, Oct. 4, 1989). This only slowed relief efforts and

caused more misery for many people, including elected officials.




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This delayed response to rural areas continued for months, according to news

reports in January 1990. “We are 110 days after Hugo. But for many of our families, it’s

still like the day after Hugo,” said the president of a local urban league. Some poor

residents did not apply for aid because they were illiterate, but they continued to live in

homes with large holes in their roofs. (Associated Press, Jan. 13, 1990). This inattention

to poorer communities helps feed concerns of FEMA and local government

inefficiencies, but it also raised awareness of response to poorer communities.

FEMA Beyond South Carolina.              While FEMA’s work on the ground was moving

slowly and criticized heavily, FEMA officials also were in Puerto Rico and the Virgin

Islands assisting those nations. So before even coming into South Carolina, FEMA

experienced short staffs upon already short staffs. Meanwhile, on Oct. 17, 1989, 25 days

after Hugo hit South Carolina, the Loma Prieta earthquake struck California with a 7.1

magnitude, forcing FEMA to reassess its personnel in the Caribbean and the Carolinas.

       These overlapping, major disasters overwhelmed FEMA with 390,000

applications for aid in less than one month. Additionally, one year after the California

earthquake, 39 federal emergencies were declared, more than twice the annual number

(Cushman, Oct. 21, 1990). These disasters put a major strain on an already challenged

system. “The dual disasters were a ‘one in a hundred year event...We were really

stretched” (Squitieri, Oct. 26, 1989).

Disasters and Politics.    All disasters are political and in this case, state and local

officials were competing for attention. Wrote one researcher studying an example of

response efforts, “...South Carolina’s governor was a Republican and Charleston’s mayor

was a Democrat. Moreover, the mayor was rumored to be a candidate for governor, and




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several other impacted counties also had Democratic administrations” (Rubin, 1990).

Because of this, FEMA and other organizations experienced difficulties in finding one

common page from which to work in response and recovery.

       At the federal level, FEMA’s culture and President Bush’s inattention to the

agency rose to the forefront. After President Bush was inaugurated in 1989, he did not

appoint a FEMA director. Instead, according to Senate Democrats, seven of the eight

most senior positions at FEMA remained vacant or filled by acting officials from the

Reagan years, so temporary leaders guided the response to dual disasters.

       Rep. Tom Ridge (R-PA) said, “I have told the White House to get a move on. If

FEMA is virtually rudderless, you can’t expect the course to be very direct” (Squitieri,

Oct. 26, 1989). In March of 1990, six months after Hugo and the California earthquake,

Bush nominated Wallace Stickney as director.

       Political opponents and emergency managers also questioned the credentials of

FEMA officials after Hugo, Loma Prieta and Hurricane Andrew in 1992. “Critics call

FEMA a ‘dumping ground’ for lackluster presidential appointees, a charge the Bush

administration denies. Yet, of the 21 political appointees who hold most of the top jobs,

half had no background in emergency management” (Christensen, Sept. 12, 1992).

Lessons Learned

       Clearly, Hugo was an instructive storm for many reasons. The participants during

the hurricane, including those mentioned in this study and those not cited such as the

American Red Cross, evaluated their roles during Hugo. One of the clearest lessons

learned was the importance of evacuation. If local governments did not evacuate the

barrier islands and other parts of South Carolina, the human tragedy could have been far




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more extensive. South Carolina followed its evacuation for Hugo with orders to leave

during hurricanes Fran, Bertha and Bonnie (Yellin, Aug. 29, 1999).

       FEMA learned the lessons of responding more rapidly and in more flexible ways.

Hugo truly set the course for FEMA’s image, which, in a few short weeks, was battered

and bruised. When the Loma Prieta earthquake struck California, “the speed of response

in California probably was due in part to the criticism it took for its sluggish response to

Hurricane Hugo,” reported The New York Times (Cushman, Oct. 21, 1990). Rep. Nancy

Pelosi (D-CA) said FEMA acted quickly and completed tasks well in California,

especially given the fact that earthquakes provide no warning unlike hurricanes.

       President Bush learned the value of a better-organized agency as he nominated a

permanent director in March 1990. A permanent director provided the direction Rep.

Tom Ridge was looking for, as well as a boost in morale. However, when Hurricane

Andrew struck Florida in 1992, FEMA was once again slow to respond and heavily

criticized. President Bill Clinton learned the value of FEMA leadership when in 1993 he

nominated James Lee Witt, an emergency manager in Arkansas, to head the organization

to a renaissance of credibility in the 1990s.

       FEMA’s mounds of paperwork also changed after Hugo (and the California

earthquake), when the agency changed over to a computerized system for taking

applications for assistance. This plan, a key lesson learned, was intended to minimize the

delays that the FEMA associate director said were “agonizingly tedious” (Cushman, Oct.

21, 1990). One resident recounted that it took two years and a stack of forms “a foot tall”

to get aid from FEMA (Mercer, Sept. 27, 1997). The lessons learned continued years later

when the Midwest Floods of 1993 hit. Toll-free telephone numbers were established for




                                                                                           17
people to receive aid, with more than 75 percent of applicants requesting assistance

through the phone, dramatically reducing long lines and the time it takes to establish

centers. Also during the floods, FEMA distributed report cards for the community to fill

out citing the agency’s response (Claiborne, Aug. 13, 1993). Among other steps post-

Hugo, this led to greater coordination and understanding between governments.

       FEMA’s culture was changing away from the pre-Hugo attitude of “we don’t

want anyone knowing about us” to a more proactive, robust agency able to respond to

disasters in more timely and compassionate ways. State and local governments have the

lead in disasters, but the federal government plays a key role that FEMA, during Hugo,

failed to perceive because of its rules and regulations. FEMA did not recognize the speed

with which people want to get back on their feet and rebuild. FEMA underestimated

public outcry and defended itself, thinking only within predefined paradigms and not

outside the lines, in terms of a quicker response, to meet the needs of a major natural

disaster. Waiting 10 days to open a disaster center, followed by reams of paperwork, did

not inspire confidence in the agency. As one official in South Carolina said, “You don’t

put procedure first, you put the needs of people first” (Lancaster, Oct. 3, 1989). The

biggest lesson learned during Hugo was FEMA’s response, though FEMA did not learn

all of its lessons because of the slow response to Hurricane Andrew, which caused

President Bush to name his transportation secretary to oversee the response and recovery.

A report issued to Congress after Hugo, Andrew and the Loma Prieta earthquake said,

“FEMA is like a patient on triage. The president and Congress must decide to treat it or

let it die” (Hill, June 2, 1993). A congressman from California introduced legislation to

abolish FEMA and put its responsibilities under the military (Lochhead, Sept. 16, 1993).




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However, slowly, but surely using a customer-service model, FEMA has dispelled

the demons of its response to Hugo.

       The Miami Herald cited seven lessons learned from Hurricane Hugo and among

those listed, one was troubling and still true today: “People never learn from past

disasters” (Miami Herald, Sept. 13, 1992).

       Despite Hugo’s damage, most areas have been rebuilt. Despite the miseries

suffered by people, most communities have rebounded with structures in that harm’s way

of future hurricanes. Despite all of the aid from the federal government and all private

dollars spent on response and recovery, people continue to flock to the Carolinas to work,

live and play. When a future hurricane strikes the area again, more damage will

potentially occur and more dollars will be necessary for a cleanup.

       Three months after Hugo, FEMA argued for a stricter Beach Management Act in

a report, which claimed it “is crucial that the concept of a gradual, strategic retreat from

the ocean remain a part of coastal management.” The report also cited the lack of uniform

building codes in South Carolina (Engineering News Record, Dec. 7, 1989).

        Fixing the position of beaches also came under attack, but is a lesson still

ignored. Spending millions of dollars to build sea walls and replenish beaches “may be

futile in resisting nature’s unceasing impulse to push barrier islands toward the mainland”

(Schmitt, Feb. 6, 1990).

       But shortly after Hugo, a $1.3 million beach renourishment project was completed

along 40 miles of coastline, including Myrtle Beach (Mayfield, March 28, 1990). Three

years later, Folly Beach spent $16 million on a beach-replenishing project (Applebome,

Sept. 18, 1992). One major reason associated with these projects is tourism. South




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Carolina officials reported that more than 90 percent of beach homes damaged by Hugo

will be rebuilt on the original location. One geology professor at Duke University said,

“By most standards, that type of behavior would be classified as insanity.” The head of

the state’s coastal council compared post-Hugo building to post-Hazel, with people

flocking right back to the beaches (McAllister, April 9, 1990). But money from insurance

helped people pay to rebuild after Hugo, sometimes with better structures.

       There are many answers in trying to determine why people do not learn from

disasters. Some people cited facts that hurricanes don’t strike very often and when they

do, there’s often a gap until the next one. One resident who rebuilt on shifting sand said,

“It’s just like people who live on the Mississippi River. There’s no way you can fight the

inevitable, so why worry about it?” (Parker, Sept. 16, 1990).

       But levels of destruction are “directly related to the level of coastal development,”

where disasters are practically invited to shore (Leatherman, 1994). However, with

tourism as the No. 1 industry along the shores of Carolina and around the country, it is

hard to imagine that coastal development would slow down because of the delicate

balancing act between money, politics and nature. Perhaps this is not a lesson learned for

those trying to infuse mitigation practices, but rather “lessons lamented.”

Conclusion

       Mitigation did not play and does not continue to play a major role in South

Carolina and other coastal areas. After each hurricane, states are required to develop a

hazard mitigation plan, but because of the messy response efforts in the area, such a plan

was not delivered for one year. This made response and recovery efforts independent of

any mitigation tactics for the next hurricane.




                                                                                           20
This lack of attention to nature because of the pursuit for economic development

will continue to haunt Charleston and other popular coastal communities. Hurricanes are

not going away and neither are human beings. In fact, as outlined in the paper,

populations are exploding along beaches, which helps those local economies. South

Carolina eventually rebounded from Hugo, primarily due to people’s quest to visit beach

communities.

        Hurricane Hugo taught FEMA a lesson in being more responsive to disasters,

and, in general, its efforts have improved remarkably. Coordination with local

governments has also appeared to improve for natural disasters.

        However, Hurricane Hugo did not teach the lesson of mitigation to residents, state

officials or the federal government. Money and politics hold the keys to lessoning the

impact of hurricanes on coastal communities, but so does willpower. Slowly, some

communities are taking matters into their own hands and planning in smarter ways, but

now money for terrorism preparedness and response competes for attention. But until

there is a concerted effort at the federal or state level for natural disaster mitigation, the

level of damage and the cost of hurricanes will continue to increase. Even smaller

hurricanes than Hugo, like Isabel in 2004, cause enormous amounts of damage because

more structures are in the eye of a hurricane, tornado and other disasters. The subsidizing

of land and structures on the coast should be re-examined because the potential economic

benefits could be reduced to nothing when the next storm spins through a coastal town.




                                                                                                 21
List of References

Applebome, Peter. “After Hugo, a Storm Over Beach Development.” The New York
Times, September 24, 1989.

Applebome, Peter. “Hugo Shows How to Save Lives While Much Is Lost.” The New
York Times, October 1, 1989.

Applebome, Peter. “For Victims of the Hurricane, Pain and Uncertainty Linger.” The
New York Times, October 22, 1989.

Applebome, Peter. “Hugo’s 3-Year Wake: Lessons of a Hurricane.” The New York
Times, September 18, 1992.

Baker, Earl. “Hurricane Hugo, Puerto Rico, the Virgin Islands and Charleston, South
Carolina, September 17-22, 1989 (Chapter 8).” The National Academy of Sciences, 1994.

Baker, Earl. “Hurricane Hugo, Puerto Rico, the Virgin Islands and Charleston, South
Carolina, September 17-22, 1989 (Chapter 10: Warning and Response).” The National
Academy of Sciences, 1994.

Booth, William. “Hazards Were High in Hugo’s Wake.” The Washington Post,
December 19, 1989.

Christensen, Mike. “It’s Politics Over Skill at Disaster Relief Agency.” Atlanta Journal
and Constitution, September 12, 1992.

Claiborne, William. “More Welcome Than Disaster; For Once – in Midwest – FEMA Is
Relatively Well Received.” The Washington Post, August 13, 1993.

Cook, Ronald. “Hurricane Hugo, Puerto Rico, the Virgin Islands and Charleston, South
Carolina, September 17-22, 1989 (Chapter 14: Lifelines).” The National Academy of
Sciences, 1994.

Cushman, John. “A Change in Procedures for Emergency Agency.” The New York
Times, October 21, 1990.

Devroy, Ann. “Sununu Picks Ex-Aide as FEMA Chief.” The Washington Post, March
23, 1990.

“FEMA Endorses Beach Act.” Engineering News-Record, December 7, 1989.

Galloway, Joseph. “The Brutal Lesson of Hurricane Hugo.” U.S. News & World Report,
October 2, 1989.

Hall, Mimi. “Agency Studies Hugo’s Lessons.” USA Today, September 20, 1990.



                                                                                           22
Hill, John. “Agency May Be Ready Next Time.” Times Picayune, June 2, 1993.

“Hurricane Relief Is Said to Skip Many Poor.” Associated Press, January 13, 1990.

Lancaster, John. “Lag in U.S. Aid Angers Hugo Victims; Relief Centers Open, but
Applicants Face Long Waits.” The Washington Post, October 4, 1989.

Leatherman, Stephen. “Hurricane Hugo, Puerto Rico, the Virgin Islands and Charleston,
South Carolina, September 17-22, 1989 (Chapter 11: Coastal Processes).” The National
Academy of Sciences, 1994.

Lochhead, Carolyn. “Pete Stark Withdraws House Bill to End FEMA.” The San
Francisco Chronicle, September 16, 1993.

Manning, Billy. “Hurricane Hugo, Puerto Rico, the Virgin Islands and Charleston, South
Carolina, September 17-22, 1989 (Chapter 13: Wind Damage to Buildings and
Structures).” The National Academy of Sciences, 1994.

Mayfield, Mark. “Sacked S.C. Bounces Back.” USA Today, March 28, 1990.

Mayfield, Mark. “Recovery From Storm Is Steady, Painful.” USA Today, September 20,
1990.

McAllister, Bill. “FEMA Officials Admit Response to Hugo Was Slow.” The
Washington Post, October 6, 1989.

McAllister, Bill. “Bush Waives Hurricane Cleanup Costs.” The Washington Post,
November 23, 1989.

McAllister, Bill. “A Hurricane’s Fury Fast Forgotten.” The Washington Post, April 9,
1990.

Mercer, Marsha. “After Disaster.” The Tampa Tribune, September 24, 1997.

Parker, Laura. “Rebirth, Ongoing Adversity a Year After Hugo.” The Washington Post,
September 16, 1990.

Pielke, Roger A. “Reframing the U.S. Hurricane Problem.” Society & Natural Resources,
September/October 1997.

Platt, Rutherford, Timothy Beatley and Crane Miller. “The Folly at Folly Beach and
Other Failings of the U.S. Coastal Erosion Policy.” Environment, November 1991.

Pyatt, Rudolph. “Two Months Later, Hugo Still Packs a Punch.” The Washington Post,
November 19, 1989.



                                                                                       23
Rubin, Claire and Roy Popkin. “Disaster Recovery After Hurricane Hugo in South
Carolina.” Natural Hazard Research Working Paper #69, University of Colorado, January
1990.

Schmitt, Eric. “Big What If: How Hugo Might Hit L.I.” The New York Times, February
9, 1990.

“Seven Bold Lessons From Hugo.” The Miami Herald, September 13, 1992.

Squitieri, Tom. “FEMA Still Is Digging Out From Criticism.” USA Today, October 26,
1989.

Walters, Lynne Masel and Susanna Hornig. “Faces In the News: Network Television
Coverage of Hurricane Hugo and the Loma Prieta Earthquake.” Journal of Broadcasting
& Electronic Media, Spring 1993.

Weinraub, Bernard. “Bush Defends Carolina Relief Efforts.” The New York Times,
September 30, 1989.

Yellin, Emily. “Hurricane Gathers Force on Path Toward Carolinas.” The New York
Times, August 29, 1999.




                                                                                  24

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Hurricane Hugo Report

  • 1. Hurricane Hugo The Storm, Coastal Development and FEMA’s Response Greg Licamele EMSE 232 March 30, 2004 1
  • 2. Soundbites “We’ve had 35 years with no storm of real consequence on the East Coast. This unprecedented gap in hurricane activity has coincided with an unprecedented rush to develop” – Orrin Pilkey, coastal geologist (Galloway, 1989) “Hugo roared through the state last Sept. 21 and 22, doing more property damage in a day than was done in four years of the Civil War.” – USA Today (Mayfield, 1990) “Not too many people could even tell you what a FEMA was a few days ago, let alone understand our mission. That’s the way we like to have it.” – Grant Peterson, former FEMA associate director (McAllister, 1989) “(FEMA) is the biggest bunch of bureaucratic jackasses.” – Sen. Fritz Hollings (D-SC) (Hall, 1990) Table of Contents I.) Introduction II.) The Hurricane and Its Effects a.) Hugo Approaches b.) Coastal Development c.) Preparations d.) Hugo Reaches Shore e.) Deaths, Damages and Dollars f.) Power Outages g.) Response and Recovery h.) FEMA’s Role i.) Federal Assistance j.) Poor and Rural Areas k.) FEMA Beyond South Carolina l.) Disasters and Politics III.) Lessons Learned IV.) Conclusion 2
  • 3. Introduction Hurricane Hugo arrived on the shores of the United States with a weather punch unmatched in years, but the storm also left imprints of social, government, economic and environmental issues to consider. Two aspects of Hurricane Hugo are particularly focused upon in this study: the level of coastal development in South Carolina and, in general, in the United States; and the response of the Federal Emergency Management Agency (FEMA) to the disaster. One case shows what went terribly wrong and how changes have been made while the other example highlights policies that have barely changed in decades. As Hugo hit Charleston, S.C., on Sept. 22, 1989, coastal residents and officials worried about the intensity of the storm. After it ravaged the Virgin Islands and Puerto Rico, Hugo had gained steam and headed toward the United States – an inviting target for damage because of coastal development. Congress and state governments attempted to regulate development, but to little success. After the hurricane struck, FEMA and local officials were slow to respond. It took 10 days for the first Disaster Application Center (DAC) to be established. Residents waited weeks for aid, while local governments could not penetrate the bureaucracy of FEMA’s policies and forms. Power outages plagued response efforts. In all, 35 people died in the Carolinas and the price tag for Hugo totaled almost $6 billion. But the slow response by FEMA to Hugo and other events in 1989 led to agency changes that have made the federal government a more useful partner in disasters. Meanwhile, 90 percent of buildings destroyed by Hugo have been rebuilt and flocks of people have moved to the coast despite annual hurricanes that lead to more damage. A delicate balancing act exists 3
  • 4. between economic development and coastal growth, as coastlines often generate a substantial portion of a state’s tourism dollars. While all levels of government learned their lessons about the response to hurricanes, they have not enacted mitigation principles in coastal environments. The Hurricane and Its Effects Hugo Approaches. This monumental storm was first tracked off the coast of Africa on Sept. 9, 1989. It made its way through the U.S. Virgin Islands and Puerto Rico, causing billions of dollars in damage and scores of deaths on those island nations. As it left the Caribbean, it cast its eye on the United States, first aiming toward Florida on Sept. 18-19. However, the track moved northward and the first hurricane watch was issued from St. Augustine, Fla., to Cape Hatteras, N.C. (Baker, 1994). Charleston, S.C., was next. Coastal Development. As the storm churned toward the Carolinas, one major concern among government officials, engineers, environmentalists and others was the potential impact a storm could have on the rapidly developed coast. South Carolina’s economy is based in large part on tourism and the draw of the beach, so economic development was often put first before mitigation strategies. According to one study, coastal counties from Maine to Texas were home to approximately 40 million people in 1997. In historical context based on 1997 numbers, about 3.2 million people alone lived in Florida’s Dade and Broward counties compared to 3.2 million people who lived in all 109 coastal counties from Texas to Virginia in 1930 (Pielke, 1997). As more people move to coastal communities, their exposure to hurricane hazards increases. The population grew, but the number of properties increased even more. According to 1993 statistics, coastal communities in the Atlantic and Gulf Coast regions 4
  • 5. accounted for more than $3.1 trillion worth of insured property, a 69 percent increase over 1980’s total of $1.9 trillion (Pielke, 1997). South Carolina’s risk for hurricanes has traditionally been less than its neighbors; it ranked fifth behind Florida, Texas, Louisiana and North Carolina in the number of direct hurricane hits from 1900-1982 (Platt, 1991). This ranking led to some level of complacency for mitigation and preparedness because local tax bases increased. Nearly all of the 60-mile, northeast stretch of coast in South Carolina known as the “Grand Strand” and half of all South Carolina’s coastal islands were developed in 1991, generating two-thirds of the state’s $3.75 billion annual tourism receipts (Platt, 1991). It was a well-established fact that coastal erosion was occurring in South Carolina and around the country. “The South Carolina coast is vulnerable to erosion and damage from hurricanes. Erosion of more than one foot per year affects an estimated 26 miles of the total developed shoreline; another 30 miles is subject to erosion of less than one foot annually.” In 1987, Congress acted on these trends by passing the Upton-Jones Amendment, which authorized the National Flood Insurance Program to reimburse property owners for demolishing or relocating structures endangered by erosion. However, its impact was limited, as only 228 claims were approved nationwide in four years (Platt, 1991). The South Carolina state government slowly awakened to potential problems a year before Hugo when it passed the Beachfront Management Act (BMA), which “prohibited new construction or the replacement of destroyed buildings in a ‘dead zone’ 20 feet back from the first row of dunes, and it restricted development in an adjoining ‘setback zone.’ It also limited repairs that could be made to damaged seawalls” 5
  • 6. (Applebome, Sept. 24, 1989). But the BMA also followed the common pattern of other localities by instituting a beach replenishment program, which, in many cases, encourages population growth and development. Before the hurricane, the BMA led to 60 lawsuits (Platt, 1991) in response to the competing goals of protecting shorelines and promoting economic development. This debate was manifested more clearly during Hurricane Hugo. Some argued that coastal development was just as important in the long-term as was responding to impacts of short-term hurricanes. As one scientist wrote, “The general public does not understand very well the process of gradual, long-term beach erosion, tending rather to focus on dramatic events such as hurricanes” (Leatherman, 1994). In addition to tensions of coastal development, building codes in South Carolina were sometimes non-existent or not enforced (Manning, 1994). Lessons from previous coastal hurricanes did not influence local governments. For example, in 1954, Hurricane Hazel caused widespread damage to the southeast coast of North Carolina. After that storm, building codes were strengthened there. As a result, Hurricane Diana made less of an impact in 1984 (Leatherman, 1994). But South Carolina was left relatively untouched during those and other storms and it did not change its building or coastal codes, which led to heavy damage from Hurricane Hugo (Leatherman, 1994). At the time of Hugo, there were virtually no statewide building code controls on the books in South Carolina (Rubin, 1990). These twin pillars of coastal development and building codes played an undetected, major role in how damaging Hurricane Hugo turned out to be. This caused 6
  • 7. one researcher to follow the path of money and politics when writing about popular Folly Beach, S.C., which is instructive to understanding coastal communities: “(Folly Beach) reflects a capitalist pursuit of financial gain facilitated by public tax policies, infrastructure subsidies, potential beach renourishment, federal flood insurance policies that ignore erosion hazards…Folly Beach epitomizes the nature of erosion as a political hazard” (Platt, 1991). Preparations. After the first hurricane watch was issued for much of the Atlantic coastline on Sept. 20, state officials initiated no significant response actions. By that night, however, officials in South Carolina began recommending evacuations – the primary preparedness method for Hugo – because the 11 p.m. news would be the final opportunity to reach residents until the next morning. At 6 a.m., a hurricane warning was issued from Fernandina Beach, Fla., to Cape Lookout, N.C., as the storm lurked 24 hours away from landfall. South Carolina’s governor ordered the evacuation of barrier islands and beaches with the help of the National Guard (Baker, 1994). Throughout the day on Sept. 20 and into Sept. 21, the storm intensified, increasing in wind speed from 115 mph at noon to 138 mph at 6 p.m. (labeling Hugo a Category IV hurricane). By 6 p.m., the evacuation of almost 265,000 people was nearly completed (Platt, 1991). Public response to the evacuation was generally well heeded, according to a study conducted three months later. Eighty-nine percent of residents in the areas ordered to evacuate did, compared to 70 percent who evacuated based on recommendations. These evacuees did not venture to public shelters; rather, most (55-66 percent) went to homes of friends or relatives. According to the study, this probably resulted from officials 7
  • 8. discouraging the use of public facilities for fear of insufficient space (Baker, 1994). Based on data, this study concluded “evacuation rates, evacuation timing and vehicle use were all predicted accurately throughout South Carolina” (Baker, 1994). Gas and other services were turned off in preparation for the hurricane. Commercial flights to the area were halted (Cook, 1994). Officials said the loss of life would have been far greater if evacuations were not ordered. Evacuations were not always standard operating procedure, however. In 1969, Hurricane Camille killed 256 people, including some brave souls who gathered for a hurricane party (Applebome, Oct. 1, 1989). Lessons learned led to greater coordination for evacuations, especially because as every year passes, more people live on the coast than ever before. Coastal development and evacuations go hand-in-hand, though evacuations are not exactly a long-term mitigation strategy. Compared to the response and immediate recovery periods, the preparedness portion, especially evacuations, turned out to be one of the few positive steps during Hurricane Hugo, as “very little recovery planning had been done at any level of government” (Rubin, 1990). Hugo Reaches Shore. On Sept. 22, Hugo’s eye crossed just north of Charleston, S.C. One-hundred and thirty-five mph winds extended 100 miles northeast and 50 miles south. The eye of Hugo continued its path just east of Columbia, S.C., 100 miles inland; at 3 a.m., winds continued there at 109 mph. Hugo reached Charlotte, N.C., by sunrise, but as a tropical storm with 87 mph winds (Rubin, 1990). Unlike most hurricanes, Hugo belted the inland with stronger winds than usual due to its faster forward movement (Manning, 1994). The forward speed at 6 p.m. on Sept. 21 was roughly 20 mph (Baker, 1994). The 8
  • 9. faster forward speed might have limited the damage to the coastal regions because the storm moved quicker than expected, but significantly greater damage still occurred than what was anticipated (Manning, 1994). Deaths, Damages and Dollars. As the storm raged through the Carolinas, it soon became clear that Hurricane Hugo would become the most destructive, costly natural disaster in U.S. history up to that point in time. Hugo cost $5.9 billion in the United States; it destroyed 8,000 homes and damaged 92,000 buildings. Thirty-five people died in the Carolinas (with another 17 fatalities in the Caribbean) (Mayfield, Sept. 20, 1990). President George H.W. Bush declared half of South Carolina a disaster area as 70,000 families were displaced (Brown, Sept. 6, 1990). Electrical power was knocked out for weeks to some places and the loss of power severely hindered the response and recovery processes. Though the deaths were relatively low compared to the total population living along the coast, the majority of the actual causes of death happened after Hugo passed, according to a Centers for Disease Control report. Thirteen residents of South Carolina died during the storm, while 22 died after the hurricane due to heart attacks, house fires caused by burning candles and other reasons (Booth, Dec. 19, 1989). Many beach resorts that host the tourism industry were ravaged in South Carolina, something U.S. News & World Report said, “validated warnings from geologists, planners and environmentalists against barely controlled coastal development.” Said Orrin Pilkey, a coastal geologist, “We’ve had 35 years with no storm of real consequence on the East Coast. This unprecedented gap in hurricane activity has coincided with an unprecedented rush to develop” (Galloway, Oct. 2, 1989). 9
  • 10. In addition to tourism, the timber industry feeds the South Carolina economy. Hurricane Hugo devastated the Francis Marion National Forest and other privately owned timberland at a cost of $1 billion. More than four million acres of trees (36 percent of the state’s forest area) experienced unrecoverable damage, which equaled enough lumber to build 660,000 homes. As the third largest manufacturing industry in the state, timberland owners contributed $4.3 billion annually to the economy in 1988 (Pyatt, Nov. 19, 1989). Power Outages. The severe nature of power outages led to difficult response and recovery phases of Hurricane Hugo. The power failures disrupted transportation systems, communications and water and wastewater facilities. The primary causes of these lifeline failures were wind and windblown debris, though storm-surge damage impacted the barrier islands more than wind. “In many cases, electric utilities had to rebuild systems as opposed to just repairing them. Approximately 1.5 million customers were without power after the storm…In many cases, it was 2-3 weeks before service was restored. The magnitude of destruction to the electric power infrastructure caused severe hardships on residents and hampered the recovery efforts” (Cook, 1994). Utilities had appropriate preparedness plans to deal with a certain level of damage by Hurricane Hugo, but the storm’s intensity was more than expected. Total damages to the power companies were estimated at $400 million (Cook, 1994). The key delivery mechanisms that failed were transmission lines, especially those made of wood. Those with metal support structures fared just fine, but those made of timber collapsed due to faulty foundations. Instead of restoring power immediately, the critical days after Hugo were spent reconstructing infrastructure (Cook, 1994). 10
  • 11. Response and Recovery. The first major storm to strike the area in 35 years showed how little had been prepared for the aftermath of a hurricane. Local, state and federal officials experienced many problems in the response phase, partly due to power failures that plagued communications, but also partly due to poor planning and interagency coordination. In South Carolina, understaffed emergency planning offices at the state, county and local levels slowed response efforts, as did the placement of the state’s chief emergency manager, who was the adjutant general, an independently elected official. The adjutant general established an operations center as did the governor’s office, creating two levels of confusing coordination. “Initial reports (in the mass media) regarding the aftermath of Hugo in South Carolina indicated serious problems in virtually all horizontal and vertical intergovernmental relationships” (Rubin, 1990). This lack of response planning was most evident through FEMA’s efforts. FEMA’s Role. Because of the state’s limited natural disaster experiences, officials did not have many opportunities to interact with FEMA. Many state officials overestimated what FEMA could do for their localities while many local governments were almost oblivious as to how FEMA could help. As a result, response and recovery efforts were hampered while an instant education was happening on the ground between federal and local officials. One local official commented, “It was several days before we understood what all that (process) was” (Lancaster, Oct. 4, 1989). FEMA came under great scrutiny during the aftermath of Hurricane Hugo. Governors, senators, mayors and citizens all heaped complaints on the agency, leading Sen. Fritz Hollings to call it the “biggest bunch of bureaucratic jackasses” (Hall, 1990). 11
  • 12. As FEMA came under attack, so did President Bush. Eight days after Hugo hit, he visited South Carolina, a trip the media framed as defensive with headlines such as “Bush Defends Carolina Relief Efforts” (Weinraub, Sept. 30, 1989). Bush tried to initially marshal the resources of the government when he signed a $1.1 billion relief measure approved by Congress and when he directed $5 million of Department of Commerce funds to Charleston, S.C. (Weinraub, Sept. 30, 1989). However, the problems of a short-staffed FEMA continued, also hampered by the lack of electricity to establish Disaster Application Centers (Rubin, 1990). FEMA attempted to defend itself by pointing out that “site assessments” were waived so a disaster could be declared immediately after the storm (Lancaster, Oct. 4, 1989). FEMA leaders also pointed out to the media that the agency carried out its role according to the 1974 Disaster Relief Act, which puts FEMA behind state and local governments for assistance. Those governments, according to FEMA, can act on their own without a presidentially declared disaster, which is the only way FEMA can become involved after an event (McAllister, Oct. 6, 1989). But FEMA did not help its case, either, when its top official said, “Not too many people could even tell you what FEMA was a few days ago, let alone understand our mission. That’s the way we like it” (McAllister, Oct. 6, 1989). This “agency-in-a-closet” mentality by FEMA’s leadership perhaps underscored the salience the agency gave to communicating with people. The media did not help FEMA, either. In a quantitative study of Hugo coverage, 56 percent of those interviewed on TV were victims or witnesses, while just 20 percent were elected officials or spokespersons (Walters, 1993). The coverage of victims telling 12
  • 13. their stories of long lines, no relief and FEMA hurdles probably perpetuated, and in some cases supported, the notion that FEMA was not helpful. Federal Assistance. Individuals are not automatically approved for assistance after a hurricane strikes. Citizens must work through local and state governments, who then provide a governor with estimates. Those numbers are then provided to FEMA, who must appeal to the president for federal disaster assistance. After those declarations are issued, FEMA establishes the Disaster Assistance Centers so people can apply for a variety of grants outside of insurance claims (Baker, 1994). However, in South Carolina, the DACs did not open until one week after the storm, which fueled more outrage toward FEMA. Once opened, the lack of DACs was criticized, too. Charleston mayor Joseph Riley called FEMA’s decision to open just two DACs in his relatively large city “absolutely ridiculous” (Weinraub, Sept. 30, 1989). Once the hurdles of delay and eligibility are crossed, funding begins to flow. But as already stated, residents, elected officials and emergency managers were unaware of this somewhat lengthy process, which led to the delays (Baker, 1994). On Oct. 22, 1989, of 23,451 applications for emergency aid of up to $10,000, only 1,939 were approved. Of more than 16,000 people who applied for temporary housing, 1,782 received assistance (Applebome, Oct. 22, 1989). Once the process moved along, 37,000 families in South Carolina received Individual and Family Grant (IFG) funds totaling almost $70 million (on average per family, $1,900) (Baker, 1994). Temporary housing assistance was provided to 30,000 people in South Carolina through FEMA resources. The Small Business Administration doled out 8,000 loans equaling $150 million, with 80 percent for individuals. 13
  • 14. Beyond assistance to individuals, FEMA provided resources to state and local governments that topped $300 million. More than 80 percent of these funds went to South Carolina; North Carolina received funds, too. These funds were essentially divided in thirds devoted to debris removal, restoration of utilities and for roads, bridges, waste facilities and government buildings (Baker, 1994). Typically, states are required to pay 25 percent of losses, but President Bush waived the requirement for South Carolina, Puerto Rico and the Virgin Islands (McAllister, Nov. 23, 1989). Poor and Rural Areas. In some rural areas, relief efforts took even longer to establish. In Berkeley County, the DAC did not open until 10 days after the storm and residents were told it would be weeks before they would receive funds, making life particularly challenging for those already struggling. Communication was so poor to South Carolina residents that many were not aware they could apply for aid, reported The Washington Post (Lancaster, Oct. 4, 1989). This lengthy response was also highlighted with headlines in major newspapers that read, “Hurricane Relief Is Said to Skip Poor” and “Pain Lingers for Poorer Victims of Hurricane Hugo.” The outreach to people in rural, poor areas was slowed because of the infrastructure problems and by the lack of knowledge from state and local leaders. This lack of knowledge of working with FEMA ultimately led to many citizens being unaware of the agency’s role. One resident in a rural area, asked whether he would apply for FEMA aid, said, “I haven’t heard of them” (Lancaster, Oct. 4, 1989). This only slowed relief efforts and caused more misery for many people, including elected officials. 14
  • 15. This delayed response to rural areas continued for months, according to news reports in January 1990. “We are 110 days after Hugo. But for many of our families, it’s still like the day after Hugo,” said the president of a local urban league. Some poor residents did not apply for aid because they were illiterate, but they continued to live in homes with large holes in their roofs. (Associated Press, Jan. 13, 1990). This inattention to poorer communities helps feed concerns of FEMA and local government inefficiencies, but it also raised awareness of response to poorer communities. FEMA Beyond South Carolina. While FEMA’s work on the ground was moving slowly and criticized heavily, FEMA officials also were in Puerto Rico and the Virgin Islands assisting those nations. So before even coming into South Carolina, FEMA experienced short staffs upon already short staffs. Meanwhile, on Oct. 17, 1989, 25 days after Hugo hit South Carolina, the Loma Prieta earthquake struck California with a 7.1 magnitude, forcing FEMA to reassess its personnel in the Caribbean and the Carolinas. These overlapping, major disasters overwhelmed FEMA with 390,000 applications for aid in less than one month. Additionally, one year after the California earthquake, 39 federal emergencies were declared, more than twice the annual number (Cushman, Oct. 21, 1990). These disasters put a major strain on an already challenged system. “The dual disasters were a ‘one in a hundred year event...We were really stretched” (Squitieri, Oct. 26, 1989). Disasters and Politics. All disasters are political and in this case, state and local officials were competing for attention. Wrote one researcher studying an example of response efforts, “...South Carolina’s governor was a Republican and Charleston’s mayor was a Democrat. Moreover, the mayor was rumored to be a candidate for governor, and 15
  • 16. several other impacted counties also had Democratic administrations” (Rubin, 1990). Because of this, FEMA and other organizations experienced difficulties in finding one common page from which to work in response and recovery. At the federal level, FEMA’s culture and President Bush’s inattention to the agency rose to the forefront. After President Bush was inaugurated in 1989, he did not appoint a FEMA director. Instead, according to Senate Democrats, seven of the eight most senior positions at FEMA remained vacant or filled by acting officials from the Reagan years, so temporary leaders guided the response to dual disasters. Rep. Tom Ridge (R-PA) said, “I have told the White House to get a move on. If FEMA is virtually rudderless, you can’t expect the course to be very direct” (Squitieri, Oct. 26, 1989). In March of 1990, six months after Hugo and the California earthquake, Bush nominated Wallace Stickney as director. Political opponents and emergency managers also questioned the credentials of FEMA officials after Hugo, Loma Prieta and Hurricane Andrew in 1992. “Critics call FEMA a ‘dumping ground’ for lackluster presidential appointees, a charge the Bush administration denies. Yet, of the 21 political appointees who hold most of the top jobs, half had no background in emergency management” (Christensen, Sept. 12, 1992). Lessons Learned Clearly, Hugo was an instructive storm for many reasons. The participants during the hurricane, including those mentioned in this study and those not cited such as the American Red Cross, evaluated their roles during Hugo. One of the clearest lessons learned was the importance of evacuation. If local governments did not evacuate the barrier islands and other parts of South Carolina, the human tragedy could have been far 16
  • 17. more extensive. South Carolina followed its evacuation for Hugo with orders to leave during hurricanes Fran, Bertha and Bonnie (Yellin, Aug. 29, 1999). FEMA learned the lessons of responding more rapidly and in more flexible ways. Hugo truly set the course for FEMA’s image, which, in a few short weeks, was battered and bruised. When the Loma Prieta earthquake struck California, “the speed of response in California probably was due in part to the criticism it took for its sluggish response to Hurricane Hugo,” reported The New York Times (Cushman, Oct. 21, 1990). Rep. Nancy Pelosi (D-CA) said FEMA acted quickly and completed tasks well in California, especially given the fact that earthquakes provide no warning unlike hurricanes. President Bush learned the value of a better-organized agency as he nominated a permanent director in March 1990. A permanent director provided the direction Rep. Tom Ridge was looking for, as well as a boost in morale. However, when Hurricane Andrew struck Florida in 1992, FEMA was once again slow to respond and heavily criticized. President Bill Clinton learned the value of FEMA leadership when in 1993 he nominated James Lee Witt, an emergency manager in Arkansas, to head the organization to a renaissance of credibility in the 1990s. FEMA’s mounds of paperwork also changed after Hugo (and the California earthquake), when the agency changed over to a computerized system for taking applications for assistance. This plan, a key lesson learned, was intended to minimize the delays that the FEMA associate director said were “agonizingly tedious” (Cushman, Oct. 21, 1990). One resident recounted that it took two years and a stack of forms “a foot tall” to get aid from FEMA (Mercer, Sept. 27, 1997). The lessons learned continued years later when the Midwest Floods of 1993 hit. Toll-free telephone numbers were established for 17
  • 18. people to receive aid, with more than 75 percent of applicants requesting assistance through the phone, dramatically reducing long lines and the time it takes to establish centers. Also during the floods, FEMA distributed report cards for the community to fill out citing the agency’s response (Claiborne, Aug. 13, 1993). Among other steps post- Hugo, this led to greater coordination and understanding between governments. FEMA’s culture was changing away from the pre-Hugo attitude of “we don’t want anyone knowing about us” to a more proactive, robust agency able to respond to disasters in more timely and compassionate ways. State and local governments have the lead in disasters, but the federal government plays a key role that FEMA, during Hugo, failed to perceive because of its rules and regulations. FEMA did not recognize the speed with which people want to get back on their feet and rebuild. FEMA underestimated public outcry and defended itself, thinking only within predefined paradigms and not outside the lines, in terms of a quicker response, to meet the needs of a major natural disaster. Waiting 10 days to open a disaster center, followed by reams of paperwork, did not inspire confidence in the agency. As one official in South Carolina said, “You don’t put procedure first, you put the needs of people first” (Lancaster, Oct. 3, 1989). The biggest lesson learned during Hugo was FEMA’s response, though FEMA did not learn all of its lessons because of the slow response to Hurricane Andrew, which caused President Bush to name his transportation secretary to oversee the response and recovery. A report issued to Congress after Hugo, Andrew and the Loma Prieta earthquake said, “FEMA is like a patient on triage. The president and Congress must decide to treat it or let it die” (Hill, June 2, 1993). A congressman from California introduced legislation to abolish FEMA and put its responsibilities under the military (Lochhead, Sept. 16, 1993). 18
  • 19. However, slowly, but surely using a customer-service model, FEMA has dispelled the demons of its response to Hugo. The Miami Herald cited seven lessons learned from Hurricane Hugo and among those listed, one was troubling and still true today: “People never learn from past disasters” (Miami Herald, Sept. 13, 1992). Despite Hugo’s damage, most areas have been rebuilt. Despite the miseries suffered by people, most communities have rebounded with structures in that harm’s way of future hurricanes. Despite all of the aid from the federal government and all private dollars spent on response and recovery, people continue to flock to the Carolinas to work, live and play. When a future hurricane strikes the area again, more damage will potentially occur and more dollars will be necessary for a cleanup. Three months after Hugo, FEMA argued for a stricter Beach Management Act in a report, which claimed it “is crucial that the concept of a gradual, strategic retreat from the ocean remain a part of coastal management.” The report also cited the lack of uniform building codes in South Carolina (Engineering News Record, Dec. 7, 1989). Fixing the position of beaches also came under attack, but is a lesson still ignored. Spending millions of dollars to build sea walls and replenish beaches “may be futile in resisting nature’s unceasing impulse to push barrier islands toward the mainland” (Schmitt, Feb. 6, 1990). But shortly after Hugo, a $1.3 million beach renourishment project was completed along 40 miles of coastline, including Myrtle Beach (Mayfield, March 28, 1990). Three years later, Folly Beach spent $16 million on a beach-replenishing project (Applebome, Sept. 18, 1992). One major reason associated with these projects is tourism. South 19
  • 20. Carolina officials reported that more than 90 percent of beach homes damaged by Hugo will be rebuilt on the original location. One geology professor at Duke University said, “By most standards, that type of behavior would be classified as insanity.” The head of the state’s coastal council compared post-Hugo building to post-Hazel, with people flocking right back to the beaches (McAllister, April 9, 1990). But money from insurance helped people pay to rebuild after Hugo, sometimes with better structures. There are many answers in trying to determine why people do not learn from disasters. Some people cited facts that hurricanes don’t strike very often and when they do, there’s often a gap until the next one. One resident who rebuilt on shifting sand said, “It’s just like people who live on the Mississippi River. There’s no way you can fight the inevitable, so why worry about it?” (Parker, Sept. 16, 1990). But levels of destruction are “directly related to the level of coastal development,” where disasters are practically invited to shore (Leatherman, 1994). However, with tourism as the No. 1 industry along the shores of Carolina and around the country, it is hard to imagine that coastal development would slow down because of the delicate balancing act between money, politics and nature. Perhaps this is not a lesson learned for those trying to infuse mitigation practices, but rather “lessons lamented.” Conclusion Mitigation did not play and does not continue to play a major role in South Carolina and other coastal areas. After each hurricane, states are required to develop a hazard mitigation plan, but because of the messy response efforts in the area, such a plan was not delivered for one year. This made response and recovery efforts independent of any mitigation tactics for the next hurricane. 20
  • 21. This lack of attention to nature because of the pursuit for economic development will continue to haunt Charleston and other popular coastal communities. Hurricanes are not going away and neither are human beings. In fact, as outlined in the paper, populations are exploding along beaches, which helps those local economies. South Carolina eventually rebounded from Hugo, primarily due to people’s quest to visit beach communities. Hurricane Hugo taught FEMA a lesson in being more responsive to disasters, and, in general, its efforts have improved remarkably. Coordination with local governments has also appeared to improve for natural disasters. However, Hurricane Hugo did not teach the lesson of mitigation to residents, state officials or the federal government. Money and politics hold the keys to lessoning the impact of hurricanes on coastal communities, but so does willpower. Slowly, some communities are taking matters into their own hands and planning in smarter ways, but now money for terrorism preparedness and response competes for attention. But until there is a concerted effort at the federal or state level for natural disaster mitigation, the level of damage and the cost of hurricanes will continue to increase. Even smaller hurricanes than Hugo, like Isabel in 2004, cause enormous amounts of damage because more structures are in the eye of a hurricane, tornado and other disasters. The subsidizing of land and structures on the coast should be re-examined because the potential economic benefits could be reduced to nothing when the next storm spins through a coastal town. 21
  • 22. List of References Applebome, Peter. “After Hugo, a Storm Over Beach Development.” The New York Times, September 24, 1989. Applebome, Peter. “Hugo Shows How to Save Lives While Much Is Lost.” The New York Times, October 1, 1989. Applebome, Peter. “For Victims of the Hurricane, Pain and Uncertainty Linger.” The New York Times, October 22, 1989. Applebome, Peter. “Hugo’s 3-Year Wake: Lessons of a Hurricane.” The New York Times, September 18, 1992. Baker, Earl. “Hurricane Hugo, Puerto Rico, the Virgin Islands and Charleston, South Carolina, September 17-22, 1989 (Chapter 8).” The National Academy of Sciences, 1994. Baker, Earl. “Hurricane Hugo, Puerto Rico, the Virgin Islands and Charleston, South Carolina, September 17-22, 1989 (Chapter 10: Warning and Response).” The National Academy of Sciences, 1994. Booth, William. “Hazards Were High in Hugo’s Wake.” The Washington Post, December 19, 1989. Christensen, Mike. “It’s Politics Over Skill at Disaster Relief Agency.” Atlanta Journal and Constitution, September 12, 1992. Claiborne, William. “More Welcome Than Disaster; For Once – in Midwest – FEMA Is Relatively Well Received.” The Washington Post, August 13, 1993. Cook, Ronald. “Hurricane Hugo, Puerto Rico, the Virgin Islands and Charleston, South Carolina, September 17-22, 1989 (Chapter 14: Lifelines).” The National Academy of Sciences, 1994. Cushman, John. “A Change in Procedures for Emergency Agency.” The New York Times, October 21, 1990. Devroy, Ann. “Sununu Picks Ex-Aide as FEMA Chief.” The Washington Post, March 23, 1990. “FEMA Endorses Beach Act.” Engineering News-Record, December 7, 1989. Galloway, Joseph. “The Brutal Lesson of Hurricane Hugo.” U.S. News & World Report, October 2, 1989. Hall, Mimi. “Agency Studies Hugo’s Lessons.” USA Today, September 20, 1990. 22
  • 23. Hill, John. “Agency May Be Ready Next Time.” Times Picayune, June 2, 1993. “Hurricane Relief Is Said to Skip Many Poor.” Associated Press, January 13, 1990. Lancaster, John. “Lag in U.S. Aid Angers Hugo Victims; Relief Centers Open, but Applicants Face Long Waits.” The Washington Post, October 4, 1989. Leatherman, Stephen. “Hurricane Hugo, Puerto Rico, the Virgin Islands and Charleston, South Carolina, September 17-22, 1989 (Chapter 11: Coastal Processes).” The National Academy of Sciences, 1994. Lochhead, Carolyn. “Pete Stark Withdraws House Bill to End FEMA.” The San Francisco Chronicle, September 16, 1993. Manning, Billy. “Hurricane Hugo, Puerto Rico, the Virgin Islands and Charleston, South Carolina, September 17-22, 1989 (Chapter 13: Wind Damage to Buildings and Structures).” The National Academy of Sciences, 1994. Mayfield, Mark. “Sacked S.C. Bounces Back.” USA Today, March 28, 1990. Mayfield, Mark. “Recovery From Storm Is Steady, Painful.” USA Today, September 20, 1990. McAllister, Bill. “FEMA Officials Admit Response to Hugo Was Slow.” The Washington Post, October 6, 1989. McAllister, Bill. “Bush Waives Hurricane Cleanup Costs.” The Washington Post, November 23, 1989. McAllister, Bill. “A Hurricane’s Fury Fast Forgotten.” The Washington Post, April 9, 1990. Mercer, Marsha. “After Disaster.” The Tampa Tribune, September 24, 1997. Parker, Laura. “Rebirth, Ongoing Adversity a Year After Hugo.” The Washington Post, September 16, 1990. Pielke, Roger A. “Reframing the U.S. Hurricane Problem.” Society & Natural Resources, September/October 1997. Platt, Rutherford, Timothy Beatley and Crane Miller. “The Folly at Folly Beach and Other Failings of the U.S. Coastal Erosion Policy.” Environment, November 1991. Pyatt, Rudolph. “Two Months Later, Hugo Still Packs a Punch.” The Washington Post, November 19, 1989. 23
  • 24. Rubin, Claire and Roy Popkin. “Disaster Recovery After Hurricane Hugo in South Carolina.” Natural Hazard Research Working Paper #69, University of Colorado, January 1990. Schmitt, Eric. “Big What If: How Hugo Might Hit L.I.” The New York Times, February 9, 1990. “Seven Bold Lessons From Hugo.” The Miami Herald, September 13, 1992. Squitieri, Tom. “FEMA Still Is Digging Out From Criticism.” USA Today, October 26, 1989. Walters, Lynne Masel and Susanna Hornig. “Faces In the News: Network Television Coverage of Hurricane Hugo and the Loma Prieta Earthquake.” Journal of Broadcasting & Electronic Media, Spring 1993. Weinraub, Bernard. “Bush Defends Carolina Relief Efforts.” The New York Times, September 30, 1989. Yellin, Emily. “Hurricane Gathers Force on Path Toward Carolinas.” The New York Times, August 29, 1999. 24