Shirley Ainoo
The following were my observations after watching the barn-raising scene from the movie Witness.
Working for a common good - The Amish community were committed to the common good that reached beyond private interests, transcended sectarian commitments, and offered human solidarity.
Carefully planned, defined purpose, and assigned roles - The clearly defined purpose and assigned roles allowed the team to focus its energies on specific aspect of the project and helped to limit crossover into other aspects controlled by a different agenda. This kept the project running smoothly with each team member working on a specific task that contributed to the larger project goal.
The team understood what it needed to accomplish and had the resources/tools needed to be successful. According to research, failing to provide adequate tools to complete a project can bog down on an organization's team progress as members must gather information and determine which strategies work the best through a trial-and-error process (Anderson & Bell, 2014).
Empowered team members – There was more involvement from empowered team members that lead to a more efficient team productivity because members were contributing to the project work at full capacity.
Good Leadership – There were effective communicators who commanded the attention of their audience and made sure their messages got across.
Great team success!
(Costello, 2011)
Reference:
Anderson, T. D., & Bell III, T. J. (2014). Incorporating project management tools and techniques to manage student team projects and the influence of leadership styles. ACET Journal of Computer Education & Research, 1-14
Costello, R. (2011, October 6). Amish barn raising (as depicted in the film “Witness”) [Video file]. Retrieved from: https://www.youtube.com/watch?v=hCXCeV5RbHghttps://www.youtube.com/watch?v=hCXCeV5RbHg
Keith Molinary
The Amish are extremely hard workers and know how to work as a team. In the video, one of the first things you notice is the fact that the whole community comes together to accomplish the mission with one goal in mind. Each member of the team has their specific roles and communicates effectively. Both the men, women and children had a part to play to raise the barn and because they knew exactly what they were supposed to do, there was no confusion or arguments that could delay the process. The video also depicted what it was like to have a new person join the group. At first the team did not see the newcomer as actually being part of the team because they did not know how he would contribute or because his identity was not established (LearningPoint, 2011). The new person to the barn raising was accepted once he acquired “the knowledge, behavior, and attitudes needed to participate fully as a member of that team” which gave a good example of socialization (What-when-how). The barn raising was successful for the reasons me.
This document discusses high performance work practices (HPWPs) that can improve organizational performance. It describes three distinct "bundles" of management practices: 1) high employee involvement, which encourages empowerment rather than top-down control; 2) suitable human resource practices for recruiting, selecting, and retaining key personnel; and 3) continuous improvement practices like quality circles. Implementing these bundles of practices can increase employee motivation, commitment, and productivity, leading to greater effectiveness and efficiency for the overall organization.
The document discusses the structure and culture of Idlenot Dairy, a small dairy processing company. It analyzes the company's functional structure and departmentalization. The functional structure fits well with the company's stable, simple environment and integrated operations. However, there was low congruence between individual needs and the organization. Workers felt a lack of accomplishment and warehouse staff saw no results from their work. Recommendations could help address these issues and improve organizational fit.
The document discusses the four stages of team development: forming, storming, norming, and performing. In the forming stage, team members first meet and learn about the project and each other. The storming stage involves addressing tasks, roles, and conflicts as members confront opinions. During norming, members focus on working together respectfully. In the performing stage, members work interdependently without guidance to achieve goals. Understanding these stages can help determine a team's success or failure.
Organizational development (OD) refers to a process aimed at enhancing organizational effectiveness through planned interventions and changes. It involves improving an organization's problem-solving and renewal processes in order to help it adapt and thrive. Some key characteristics of OD include being planned, organization-wide, and managed from the top. OD emerged in the 1960s and has evolved from a focus on individual and group-level changes to system-wide interventions. Factors like communication, leadership, training, and strategic data use need to be addressed through the OD process to help organizations overcome challenges and become more effective.
Lisa Beihoff assigment Organizational BehaviorLisaBeihoff
The document summarizes research on creating an effective team work environment. It identifies different types of teams, such as problem-solving teams, self-managed teams, cross-functional teams, and virtual teams. It discusses factors that determine team effectiveness, such as context, composition, process, and social factors. It provides recommendations for how to create effective teams, such as using cross-functional teams, setting clear expectations, ensuring commitment and competence, and emphasizing communication, collaboration, and accountability. The goal is to encourage engagement, creativity, and morale to improve performance.
Article 1Team LeadershipManagement StylePart 1 According to.docxrossskuddershamus
Article 1:
Team Leadership/Management Style
Part 1: According to the Sarin and O’Connor (2009) article, certain style and goal structures of team leaders have a strong influence on internal team dynamics. Based on your research within the article and textbook, as well as your own experience, what team leader management style would be most effective in leading a team in which you were a member?
Part 2: DeRue, Barnes, and Morgeson (2010) found that team leadership style effectiveness depended on the level of charisma exhibited by the leader. Drawing from the article and the textbook, have you ever worked for a charismatic leader? What style (coaching or directing) did that leader administer? Was he or she effective in leading you as part of the team?
Answer:
Part 1:
Participative leadership style would have been the best management style for our team which was working on a project to improve our e-commerce platform. With participative leadership style, team leaders have an opportunity to involve their team members in the decision-making process, consult their team members and ask for their inputs. Participative leadership generates a special type of trust that enables team members to take ownership and the responsibility of the project outcomes (DeRue et al., 2010).
An effective team management style has much impact on the internal dynamics of a team. Communication behaviors, collaboration and conflict resolution strategies are the key elements of the internal dynamics of a team. Communication involves the exchange of information between individuals working in a team. High communication quality and frequency have been associated with greater team performance and productivity. Collaboration is the extent to which individuals within a team work together to accomplish a particular task. Since a team is made of individuals with different perspectives and functional backgrounds, the probability of conflict is very high hence the need to incorporate conflict resolution strategies (DeRue et al., 2010).
Part 2:
According to (Sarin & O'Connor, 2009), a charismatic leader is the one who uses personal abilities to induce extraordinary influence on his followers. They are skilled at upgrading the performance of the team and seek radical reforms to accomplish the goals efficiently. I have been working for a charismatic leader for two years now.
He has been effective in leading our team since we promptly meet the goals and objectives of our team. Also, team members have high emotional attachment and involvement with him. Lastly, we experience high job satisfaction which is much essential in developing an effective team. This results in low-stress levels and low job burn out since members of the team have an opportunity to work by themselves without micro-managing.
Article 2:
Answers:
PART1
According to Sarin s. et al., (2009) a team leader is a person who has the most important role of creating a work environment inside a team who will not only motiva.
Title PageComment by Tanesha Holleman The title page should be .docxherthalearmont
Title Page Comment by Tanesha Holleman: “The title page should be brief but descriptive of the project. It should also include the date of completion/submission of the report, the author/s, and their association/organization.”
Title Comment by Tanesha Holleman: (Format the report – Margins - use one-inch for all pages – top/bottom and side margins.
Spacing – Double space the body of the report (all pages) - Single-space some elements, such as the entries in the references page and information in tables or other graphic components.
Headings - Use only first level headings.
Make sure to identify five applicable secondary business sources to support your findings.)
Make sure to select three direct quotes from three of the identified five secondary sources.
The sources should be used as three in-text citations (APA format) to support the findings.)
Prepared By:
October 2016
Executive Summary
Purpose and method of this report
Teamwork requires a set of interdependent activities, performed by individuals who collaborates with each other toward a common objective. Teams are expected to work expeditiously and efficiently with other members of the team to carry out the project, and precisely summarize the results in a report. The series of actions to achieve this result can be divided into three categories: the transition process, action processes, and interpersonal processes. The purpose of this report are to:
· Recommend ways that a team can facilitate effective team writing in a report.
· Determine the procedures and techniques by which team work gets done.
· Three approaches virtual teams can interact successfully increasing team effectiveness, while avoiding misunderstandings.
We each conducted a survey with our classmates to discover types of methods and structures needed for effective teamwork in writing a report. Such as: sharing files, scheduling meetings, communicating, relationship building, and brainstorming. Each team contained up to ten members selected from the University of Houston – Downtown.
Finding and conclusions
We used multiple respondents to ensure the study and research of our data were valid, and to over some common methods bias. Many of the respondents believed that effective teamwork requires that people work as a cohesive unit.
The result of this study shows that writing a compelling team report involves individuals to collaborate with others by concentrating their efforts in a common direction and achieving an outcome that can only be reached by working together. Individual members must learn how to coordinate their actions, and any strains and stresses in interpersonal relations need to be identified and resolved (Cannon-Bowers et al., 1995; Cohen & Bailey, 1997)
Recommendations for effective team writing on a report
1. According to Forsyth (2009), “Interpret and evaluate the team’s mission, including identifying of its main tasks as well as the operative environmental conditions and team ...
The effects of human development, motivation and excellence in emerging compa...imperial Inc
Human resource development is very important to every business; hence enhancing organisation performance and employees' productivity in an organisation.
This document discusses high performance work practices (HPWPs) that can improve organizational performance. It describes three distinct "bundles" of management practices: 1) high employee involvement, which encourages empowerment rather than top-down control; 2) suitable human resource practices for recruiting, selecting, and retaining key personnel; and 3) continuous improvement practices like quality circles. Implementing these bundles of practices can increase employee motivation, commitment, and productivity, leading to greater effectiveness and efficiency for the overall organization.
The document discusses the structure and culture of Idlenot Dairy, a small dairy processing company. It analyzes the company's functional structure and departmentalization. The functional structure fits well with the company's stable, simple environment and integrated operations. However, there was low congruence between individual needs and the organization. Workers felt a lack of accomplishment and warehouse staff saw no results from their work. Recommendations could help address these issues and improve organizational fit.
The document discusses the four stages of team development: forming, storming, norming, and performing. In the forming stage, team members first meet and learn about the project and each other. The storming stage involves addressing tasks, roles, and conflicts as members confront opinions. During norming, members focus on working together respectfully. In the performing stage, members work interdependently without guidance to achieve goals. Understanding these stages can help determine a team's success or failure.
Organizational development (OD) refers to a process aimed at enhancing organizational effectiveness through planned interventions and changes. It involves improving an organization's problem-solving and renewal processes in order to help it adapt and thrive. Some key characteristics of OD include being planned, organization-wide, and managed from the top. OD emerged in the 1960s and has evolved from a focus on individual and group-level changes to system-wide interventions. Factors like communication, leadership, training, and strategic data use need to be addressed through the OD process to help organizations overcome challenges and become more effective.
Lisa Beihoff assigment Organizational BehaviorLisaBeihoff
The document summarizes research on creating an effective team work environment. It identifies different types of teams, such as problem-solving teams, self-managed teams, cross-functional teams, and virtual teams. It discusses factors that determine team effectiveness, such as context, composition, process, and social factors. It provides recommendations for how to create effective teams, such as using cross-functional teams, setting clear expectations, ensuring commitment and competence, and emphasizing communication, collaboration, and accountability. The goal is to encourage engagement, creativity, and morale to improve performance.
Article 1Team LeadershipManagement StylePart 1 According to.docxrossskuddershamus
Article 1:
Team Leadership/Management Style
Part 1: According to the Sarin and O’Connor (2009) article, certain style and goal structures of team leaders have a strong influence on internal team dynamics. Based on your research within the article and textbook, as well as your own experience, what team leader management style would be most effective in leading a team in which you were a member?
Part 2: DeRue, Barnes, and Morgeson (2010) found that team leadership style effectiveness depended on the level of charisma exhibited by the leader. Drawing from the article and the textbook, have you ever worked for a charismatic leader? What style (coaching or directing) did that leader administer? Was he or she effective in leading you as part of the team?
Answer:
Part 1:
Participative leadership style would have been the best management style for our team which was working on a project to improve our e-commerce platform. With participative leadership style, team leaders have an opportunity to involve their team members in the decision-making process, consult their team members and ask for their inputs. Participative leadership generates a special type of trust that enables team members to take ownership and the responsibility of the project outcomes (DeRue et al., 2010).
An effective team management style has much impact on the internal dynamics of a team. Communication behaviors, collaboration and conflict resolution strategies are the key elements of the internal dynamics of a team. Communication involves the exchange of information between individuals working in a team. High communication quality and frequency have been associated with greater team performance and productivity. Collaboration is the extent to which individuals within a team work together to accomplish a particular task. Since a team is made of individuals with different perspectives and functional backgrounds, the probability of conflict is very high hence the need to incorporate conflict resolution strategies (DeRue et al., 2010).
Part 2:
According to (Sarin & O'Connor, 2009), a charismatic leader is the one who uses personal abilities to induce extraordinary influence on his followers. They are skilled at upgrading the performance of the team and seek radical reforms to accomplish the goals efficiently. I have been working for a charismatic leader for two years now.
He has been effective in leading our team since we promptly meet the goals and objectives of our team. Also, team members have high emotional attachment and involvement with him. Lastly, we experience high job satisfaction which is much essential in developing an effective team. This results in low-stress levels and low job burn out since members of the team have an opportunity to work by themselves without micro-managing.
Article 2:
Answers:
PART1
According to Sarin s. et al., (2009) a team leader is a person who has the most important role of creating a work environment inside a team who will not only motiva.
Title PageComment by Tanesha Holleman The title page should be .docxherthalearmont
Title Page Comment by Tanesha Holleman: “The title page should be brief but descriptive of the project. It should also include the date of completion/submission of the report, the author/s, and their association/organization.”
Title Comment by Tanesha Holleman: (Format the report – Margins - use one-inch for all pages – top/bottom and side margins.
Spacing – Double space the body of the report (all pages) - Single-space some elements, such as the entries in the references page and information in tables or other graphic components.
Headings - Use only first level headings.
Make sure to identify five applicable secondary business sources to support your findings.)
Make sure to select three direct quotes from three of the identified five secondary sources.
The sources should be used as three in-text citations (APA format) to support the findings.)
Prepared By:
October 2016
Executive Summary
Purpose and method of this report
Teamwork requires a set of interdependent activities, performed by individuals who collaborates with each other toward a common objective. Teams are expected to work expeditiously and efficiently with other members of the team to carry out the project, and precisely summarize the results in a report. The series of actions to achieve this result can be divided into three categories: the transition process, action processes, and interpersonal processes. The purpose of this report are to:
· Recommend ways that a team can facilitate effective team writing in a report.
· Determine the procedures and techniques by which team work gets done.
· Three approaches virtual teams can interact successfully increasing team effectiveness, while avoiding misunderstandings.
We each conducted a survey with our classmates to discover types of methods and structures needed for effective teamwork in writing a report. Such as: sharing files, scheduling meetings, communicating, relationship building, and brainstorming. Each team contained up to ten members selected from the University of Houston – Downtown.
Finding and conclusions
We used multiple respondents to ensure the study and research of our data were valid, and to over some common methods bias. Many of the respondents believed that effective teamwork requires that people work as a cohesive unit.
The result of this study shows that writing a compelling team report involves individuals to collaborate with others by concentrating their efforts in a common direction and achieving an outcome that can only be reached by working together. Individual members must learn how to coordinate their actions, and any strains and stresses in interpersonal relations need to be identified and resolved (Cannon-Bowers et al., 1995; Cohen & Bailey, 1997)
Recommendations for effective team writing on a report
1. According to Forsyth (2009), “Interpret and evaluate the team’s mission, including identifying of its main tasks as well as the operative environmental conditions and team ...
The effects of human development, motivation and excellence in emerging compa...imperial Inc
Human resource development is very important to every business; hence enhancing organisation performance and employees' productivity in an organisation.
DiscussionEach week, youll have to post on at least three separat.docxemersonpearline
Discussion
Each week, you'll have to post on at least three separate days to the Discussion. Each post should be of a high quality. Your first post should be by Wednesday.
Be sure to select the Discussion page to the left and respond to the following question:
(2c) Now that you have completed your reading, consider your understanding of transformational change. Discuss what you have learned with your classmates. Respond to all of the following prompts:
Evaluate under what conditions transformational change would be necessary.
How would an OD practitioner attempt to change an organization’s culture?
Evaluate how integrated strategic change differs from traditional strategic planning and traditional planned organization change.
Course Project
Milestone Four
(2b) For your course project work this week, consider what you have learned throughout the course about organizational development and change. Use that knowledge to complete Milestone Four, the final milestone of your course project.
Final consolidated paper (all sections), including summary/conclusions
Make sure to include any corrections or feedback your instructor has given you on previous components of the course project.
The final paper should be no fewer than 8-10 page(s) in length.
No fewer than three to five peer-reviewed journal articles are required. Reference all sources using APA format. For guidance using APA format, please contact your instructor.
Week-1
MAN 5285
Development and Change
Description of the organization
Multiplex organization is one organization I would like to be employed in, especially in the future. Specific reasons contributeto my desire of working in such an organization. Multiplex organization deals with the recruitment of persons into different sectors of the market. The main aim is to link job seekers with employment opportunities, for the sake of improvement of basic standards of living and life in general. This is a unique venture, considering that the organization makes maximum profits and that at the same time, gives back to the community. Multiplex organization has branches in more than 20 countries, with more than 2000 employees in different branches. The concern and embracement of maximum corporate social responsibility is what has led to its formation and development.
To a large extent, the company benefits the community, through provision of job opportunities to the members and the surrounding environment as well. Multiplex organization values its employees, and also, gives credit to the recommended workers in different institutions. Recruitments and evaluations are however, first performed by the agency for quality verification purposes.
This shows how much good public image is desired by the organization (Jane, 2013).
Effectiveness in management and personnel interactions is highly emphasized on, for the purpose of profitability and competitive advantage. One major problem is experienced at multiplex, which should .
Ec_Council_Press Ch06-1 Hands-On Projects 1. Use Freak.docxSALU18
Here is a draft PowerPoint presentation for the HR Manager on the global HRM planning committee:
Slide 1:
Title slide: Global HRM Planning Committee Presentation
Slide 2:
Agenda:
1. Cultural considerations in a global environment
2. Reducing expatriate turnover
3. Recruitment strategies for Canada
4. Critical steps in the expatriate assignment process
5. Global compensation and benefits programs
6. Training and developing a global workforce
Slide 3:
Cultural considerations in a global environment
- Brief summary of key cultural differences between merging companies
- Recommended steps to unify corporate cultures
Slide 4:
Reducing expatriate turnover
- Common causes of expatriate
UnitedLex conducted its first employee engagement survey with Great Place to Work to identify areas for improvement. The survey found strengths in customer focus but also opportunities to improve communication, compensation fairness, and management credibility. UnitedLex took actions like empowering employee fun committees, increasing manager accountability, benchmarking compensation, and improving performance management transparency. These efforts led to a 19% increase in engagement scores and reduced attrition. UnitedLex continues owning actions at the business unit level and empowering employees to sustain improvements.
Engaging Employees For Organisational SuccessKevin Ruck
The document discusses employee engagement and strategies for improving engagement within organizations. It highlights that only 35% of UK employees feel actively engaged with their work. Effective engagement strategies include clear communication from leadership about organizational goals and values, opportunities for upward feedback from employees, and managers who are committed to developing their staff. Engagement is improved when employees feel informed, have a voice, and perceive integrity between stated values and actual behaviors.
Running head: CSR BRIEF 1
2
CSR BRIEF
CSR BriefJared LinscombeMGT/426
December 6, 2017
Martin PayCSR Brief
Organizations can be responsible for the things that will affect the organization either internally or externally. Corporate Social Responsibility is a processed evaluation that initially aids the companies analyze and understand their responsibility to the society, customers, the surrounding as well as the staff of the organization. Walt Disney Company has grown to be the world largest entertainment and Information Company. In this “CSR Brief” summary, I will summarize Walt Disney Company culture. I will also display characteristics that have given Walt Disney Company the ability to be a learning organization as well as explain how Walt Disney Culture and learning organizational abilities support from a change initiative.
Review & Research
Culture is defined as the way people do things around here. It provides direction, whether intentional or in reality, on the things that should be done, how we should do them and as to why they are done that way. Culture pervades every firm, and it has the power to either sustain or wipe out even the most vital change strategies.
In the aftermath of the latest encounter regarding our organizational process, it was discovered that our organization was in fact utilizing the “Process” change model was it successful? In some ways I can say yes, and in others it was a communicational disaster. I can also truthfully state that having our delegation removed proved to be a lesson in not only humility but in Strategic Change, and once the decision was made the effects were swiftly and without recourse (Serrat, 2017).
Now that there are three other selected delegating agencies that will thoroughly review our departments’ decisions in the above three areas (personnel, contracting, technology). I then realized in that moment, our culture had changed.
My Company’s Ability as a Learning Organization
One may ask how you deal with such a drastic change. Was there a design model during this shift? And because we are all aware that creating a culture consist of various mindsets and attitude and behaviors (Serrat, 2017).
This change became not only a Power Culture but a Role Culture as well. Power cultures are known to be demanding of its leaders and its people within the organization. And the implementation of the Role Culture forced a non-existent collaboration among upper management and its leaders. And by doing so it did not allow a “processing time for staff and employees to process.
Did this Decision Support or Detract from a Change Initiative?
According to O’Connor (2017), “Firms need to change their structure in order for them to be able to accommodate internal expansions as well as have a chance to adjust and adapt to external factors,” I feel that this decision did indeed detract, meanin ...
Discussion Board 1 – Read and RespondIntroduction .docxedgar6wallace88877
Discussion Board 1 – Read and Respond
Introduction
Nonprofit launch initiatives directed at changes for an organization of this magnitude should begin with an adaptable plan. Here important objectives are identified with the basic concept of how and when the organization can facilitate action. Comprehending the dynamics of challenges being addressed and the resources required is essential for a realistic assessment on a myriad of levels. Allison and Kaye (2005) believe organizers “must recognize that the mission’s success lies in getting involvement from all parts of the organization” (p. 32). That being stated, further illustrates the importance of strategic processing as it relates to communication, evaluation, and prioritization.
Communication
Establishing effective, viable channels of communication provide a means to introduce concerns and begin dialogs. Broadening the scope of the assessment to include feedback from all chapters elicits engagement and improves clarity. Creating forums that openly invites two-way dialog as a means to shore up the effectiveness of communication often mitigate risk associated with subjective perspectives and assumptions. The nonprofit sector encompasses perspectives from volunteers, staff, and board members that are all challenged with meeting diverse mission goals. Murphy (2013) stresses the importance of creating a work environment conducive to working “productively with team members who have different objectives” (p.68).
Evaluation
Decentralized modes of operation within the 100 chapters have presented a challenge with approaching any aspect of changes unilaterally. Consequently, the intricate details of program assessments supportive of the mission statement should commence immediately. Cognitive perceptions of circumstances will help all communicators establish frames of reference that elicit clarity of details for critical thinking and decision making. Reflecting briefly on Proverbs 19:2 (KJV) “Also, that the soul be without knowledge, it is not good; and he that hasteth with his feet sinneth” provides sensible rational for deliberating before giving in to impulsivity. Further delineation of metrics and the cogent analysis of practical applications encourage systematic consensus of outcomes. Ardent attention to details derived collectively will potentially reveal more neglected or overlooked contributing factors. In an effort to minimize wasted resources on duplicate or inane resolves, project objectives may require redirection.
Prioritization
Managing the strategy involves connecting developmental designs to implementation efforts (Worth, 2014, p. 161). Fragmentation plays a critical role in the strategic planning process too. Knowing the objective breakdowns and how they will fall into place within the grand scheme facilitates better control of capacity. The availability and allocations of organizational resources can limit progress or drain resou.
Discussion Board 1 – Read and RespondIntroduction .docxduketjoy27252
Discussion Board 1 – Read and Respond
Introduction
Nonprofit launch initiatives directed at changes for an organization of this magnitude should begin with an adaptable plan. Here important objectives are identified with the basic concept of how and when the organization can facilitate action. Comprehending the dynamics of challenges being addressed and the resources required is essential for a realistic assessment on a myriad of levels. Allison and Kaye (2005) believe organizers “must recognize that the mission’s success lies in getting involvement from all parts of the organization” (p. 32). That being stated, further illustrates the importance of strategic processing as it relates to communication, evaluation, and prioritization.
Communication
Establishing effective, viable channels of communication provide a means to introduce concerns and begin dialogs. Broadening the scope of the assessment to include feedback from all chapters elicits engagement and improves clarity. Creating forums that openly invites two-way dialog as a means to shore up the effectiveness of communication often mitigate risk associated with subjective perspectives and assumptions. The nonprofit sector encompasses perspectives from volunteers, staff, and board members that are all challenged with meeting diverse mission goals. Murphy (2013) stresses the importance of creating a work environment conducive to working “productively with team members who have different objectives” (p.68).
Evaluation
Decentralized modes of operation within the 100 chapters have presented a challenge with approaching any aspect of changes unilaterally. Consequently, the intricate details of program assessments supportive of the mission statement should commence immediately. Cognitive perceptions of circumstances will help all communicators establish frames of reference that elicit clarity of details for critical thinking and decision making. Reflecting briefly on Proverbs 19:2 (KJV) “Also, that the soul be without knowledge, it is not good; and he that hasteth with his feet sinneth” provides sensible rational for deliberating before giving in to impulsivity. Further delineation of metrics and the cogent analysis of practical applications encourage systematic consensus of outcomes. Ardent attention to details derived collectively will potentially reveal more neglected or overlooked contributing factors. In an effort to minimize wasted resources on duplicate or inane resolves, project objectives may require redirection.
Prioritization
Managing the strategy involves connecting developmental designs to implementation efforts (Worth, 2014, p. 161). Fragmentation plays a critical role in the strategic planning process too. Knowing the objective breakdowns and how they will fall into place within the grand scheme facilitates better control of capacity. The availability and allocations of organizational resources can limit progress or drain resou.
Seven Actions a Supply Chain Leader Can Take TodayThe value of t.docxklinda1
Seven Actions a Supply Chain Leader Can Take Today
The value of the research, best practices, and examples is determined by how they can change your supply chain leadership. Following is a list of potential actions you could take today to make a difference in your organization and business results.
1. Get it on business leader scorecards. Work with your general managers/business leaders to ensure holistic measures are on the business/general manager scorecards. Profit and cost are consistently on these high-level scorecards, but quality, cash, and customer service may not be. Including supply chain excellence measures on the business scorecard enables you to lead based on business priorities.
2. Champion TVO. It is not enough to talk about the use of total value of ownership with your direct reports. Talk the importance of total value with supplier selection and development as part of your communications (meetings, calls, printed documents, supply chain goals/action plans), participate in supplier selection and development reviews for the most strategic suppliers/materials, and ensure that the rewards for supply chain people are consistent with TVO.
3. Make R&D your best friend. Create a strong partnership with the research and development leader. Consider co-locating your office with the R&D leader to facilitate teamwork and symbolize a seamless technical community. The SC leader and the R&D leader should have common expectations, including active, up-front involvement in new initiative supplier decisions and product design to optimize innovation that delivers consumer, customer, supplier, community, and shareholder needs.
4. Be clear. Set clear expectations for use of multidiscipline teams on supplier selection. Ensure people know what process is expected for what type of suppliers. Do this publicly and in written communications. Enable your multidiscipline teams to do the work. Help your global virtual teams get the tools they need to succeed.
5. Champion an end-to-end and integrated supply chain organization. If your supply chain team is not end-to-end and fully integrated, create a plan to make this happen. This is not easy or straightforward leadership work in many companies. Barriers to creating your supply chain organizational vision include commercial business leaders who have other ideas, existing acquisition agreements (including personal contacts), and historical systems. Stay committed to achieving the vision, and make progress with every organizational opportunity.
Align on a common direction. If the purchasing and logistics teams have different leadership, partner with these leaders to ensure both organizations have a common supplier direction, scorecards, and rewards. This alignment can precede more complex organizational structure changes and deliver immediate business improvement. This type of clear organizational direction creates more leadership work, because the two leaders must speak with a common voice. But the investme.
Running Head TEAM DEVELOPMENT SESSION1TEAM DEVELOPMENT SESSI.docxjeanettehully
The document discusses a sales project for a class involving four components: identifying a sales professional to shadow, writing a sales call strategy report, conducting a sales call demonstration video, and evaluating sales call demonstrations. It provides detailed instructions for each component, with the first being to identify 10 potential contacts ("leads") who could connect the student to a sales professional to shadow. Students are encouraged to cold call organizations if they do not have personal contacts. The goal is to arrange a half-day shadowing experience with a sales professional by week 5 to inform the subsequent sales strategy report and role-play demonstration components.
This document discusses diverse and virtual teams and the challenges managers face in leading them. It notes that globalization and multiculturalism have led to more diverse and geographically dispersed workforces. Managing such teams presents risks but also benefits if managers adapt their styles. Communication challenges are common in diverse teams, so managers must ensure clear communication. They should also provide feedback, act as role models, and mentor team members. Virtual teams allow organizations to work across locations but present isolation issues and difficulties building trust and synergy without in-person interaction. IT departments supporting virtual teams face challenges including building trust, gaining process benefits, addressing feelings of isolation, and overcoming technological barriers.
IntroductionTeam Development ModelFrom .docxvrickens
Introduction
Team Development Model
From a personal perspective, I will use the forming, storming, norming, performing, and adjourning model of team development. Wright (2013) indicates that Bruce Tuckman developed this team development model and maintained that the five stages were important for team growth. Also, the phases can enable teams to face up to problems, to tackle and solve problems, to plan work, as well as to deliver results. During the forming stage, members get acquainted with one another and understand the scope of a project. They establish ground rules by finding out acceptable behaviors with respect to interpersonal relations and the project. The storming phase is marked with high level of internal conflict while the norming stage is characterized by close relationship development and group cohesiveness. Performing stage is associated with fully functional and acceptable team that aims to accomplish project goals. During adjourning phase, a team prepares for its disbandment.
1
Models of Team Development
5 Stages of Team Development
Forming
Storming
Norming
Performing
Adjourning
The Forming Phase, this is the initial phase. Teammates are introduced and take the time to understand the scope of the project they are undertaking. During this phase, ground rules are established, and acceptable behaviors are found. The Storming Phase, the second phase is known as the Storming Phase. This phase marks when defined roles are established for each team members. This phase is marked with a high level of internal conflict. The Norming Phase, the third phase in series is called the Norming Phase. During the Norming phase, the team is characterized by developing close relationships and working towards group cohesiveness. The Performing Phase, the fourth phase is the Performing Phase. The Performing phase is associated with the team being fully acceptable and functional to accomplish any goals within the project. The Adjourning Phase, the final stage in this model is the Adjourning Phase. In this final phase, a team prepares for adjourning or disbandment. If a team is able to form, storm, norm, and perform in the ways identified above, they are sure to benefit immensely and grow as a unit.
2
Preparation for the Team
First, I will establish ground rules for the team’s operations. To be effective, team members must be clear about how they work together. A team must have a common identity, share same values, goals, plus objectives. Great communication skills are required to instill that each member of the team is well informed. Ground rules will provide guidance for needed behaviors and expectations. Once the ground rules have been established and agreed upon, a team will define each member’s roles and responsibilities. Decision making is also an important aspect of teamwork. With this in mind, team members will determine decision making process and conflict resolution approach. Moreover, I will outline the tea ...
This document discusses communities of practice (CoPs) and employee motivation for engagement in CoPs. It defines CoPs and outlines their benefits for organizations, including knowledge sharing, innovation, and competitive advantages. Motivating employee participation is important for CoP success. Both intrinsic motivators like meaningful work and extrinsic motivators like rewards can encourage participation. Managerial support and adequate resources are also crucial. CoPs should be assessed using non-traditional metrics focused on knowledge application and organizational impacts over time. Ongoing evaluation of motivational techniques is needed to address changing community and member needs.
Post #1What impacts have leaders within your organization had wi.docxharrisonhoward80223
Post #1
What impacts have leaders within your organization had with learning or improving the organization?
Over the course of my time at my college, I have witnessed a great leader in action. This leader came into the organization a couple of years ago. Having worked in adult education for several years at the high school level, she came in with extensive experience in her field. Yet, she was new to the college and new to the culture of the organization. Quickly she familiarized herself with her team and with the college culture and processes. She met with her team frequently and discussed with them at length the importance of their roles and the impacts that they’re work had on those they served. She articulated that she wanted to make a lasting impact on the way services were provided to adult learners that would better their lives and future generations. She explained why she was so passionate about the work she does and in doing so inspired others (Sinek, 2010). She urged employees to find creative solutions that would move them from current reality to the vision and they committed to this vision. Through her leadership, each team member was provided professional development to better how they could contribute to the collective vision. Input from all staff was included in decision making and used in determining roles and responsibilities, thus improving employee motivation.
What steps from this reading could your organization implement?
I believe that this great leader used all five of Senge’s disciplines to create a learning adult education department. Being new, she was able to see the “big picture and to distinguish patterns instead of conceptualizing change as isolated events” (Mason, 2018), identify how each of the parts were interrelated, and determine areas that needed to be addressed. By being committed to continual learning herself, she engaged others to develop their skills and review mental models. She encouraged input from all team members and inspired a shared vision. Through continual review of processes and initiatives, she facilitated team learning through discussion and dialogue. Other leaders within the organization could benefit from reviewing this leader's approach to building a learning environment and team.
What leadership practices in your organization go against Senge's teachings of learning organizations?
My organization lacks good communication channels and an environment that makes all employees feel that their creative and critical thinking and input are valued and needed. They do not publicize the vision of the organization well, nor elicit genuine commitment from employees to achieve the vision. Many employees do not know what the vision is. Without a clear and shared vision, employees are not encouraged to experiment and innovate, nor do they have a long-term view (Smith, 2001).
References:
Mason, M.K. (2018). What is a Learning Organization? Retrieved February 19, 2018, from http://www.moyak.com/papers/le.
Engaged in what? So what? A role-based perspective for the future of employ...The University of Alabama
This report reviews the history of employee engagement and then moves forward to consider ways in which engagement work can be improved in the future. The authors argue that focusing on role-based behaviors as the link between engagement and performance can help companies understand exactly how their engagement programs are performing and then how to improve them.
The document discusses a skills gap among American workers where soft skills like critical thinking, problem solving, and communication are lacking more so than technical skills. It outlines Bellevue University's two-year process to develop a new "Skills to Performance" learning model that integrates seven key "Power Skills" - problem solving, decision making, judgment, communication, self-management, collaboration, and value clarification - into corporate learning programs. The goal is to ensure employees can apply their knowledge to productive business outcomes and address companies' needs for workers who can "hit the ground running."
Running head INTERNSHIP AT SICL AMERICA AS A BUSINESS ANALYST1.docxcowinhelen
Running head: INTERNSHIP AT SICL AMERICA AS A BUSINESS ANALYST1
INTERNSHIP AT SICL AMERICA AS A BUSINESS ANALYST4
Internship at SICL America Company as a Business Analyst
Student’s Name: Sai Rohith Cherukumilli
Institution’s Name: Billy Machage
Date: 4/21/2017
Table of Contents
List of Figures4
Internship at SICL America Company as a Business Analyst5
Introduction5
Methodology8
Introduction8
Origin of Action Research8
Use of Action Research9
Appropriateness of this Approach10
Summary10
Literature Review11
The Need for Business Analysis12
Business Analyst Position Description12
Role Played By Business Analysts14
Proposal15
First Iteration: Orientation Process15
Second Iteration: Discuss with Business Analysts16
Third Iteration: Training Opportunities for Career Advancement16
Fourth Iteration: Developing a Career Portfolio16
Iteration 1: Orientation Process17
Planning Phase17
Action Phase18
Observation Phase20
Reflection Phase21
Second Iteration: Discuss with Business Analysts23
Plan23
Action25
Session one: Business Analyst26
Session two: Information Technology support professional27
Session three: Human Resource Manager28
The review and analysis28
Observation29
Reflection34
Third Iteration: Training Opportunities for Career Advancement37
Plan37
Action39
Observation41
Reflection44
Fourth Iteration: Developing a Career Portfolio47
Plan47
Action49
Session one: Senior Business Analyst, Mrs. Samantha Nevaeh50
Session two: Junior Business Analyst, Mr.Andrew Smiths50
Observation51
Reflection53
Reflective statement55
References57
List of Figures
Figure 1.Action research model.9
Figure 2.
Solution
Ownership and Contributor.13
Figure 3. Iterations Flow diagram. Source: Self15
Figure 4. Orientation Process.21
Figure 5: Business analysis process32
Figure 7: Sample of the career portfolio structure.52
Figure 6: Business analysis user guide based on roles43
Internship at SICL America Company as a Business AnalystIntroduction
Due to increased competition in the world today, business must find a way of surviving the competition or else they will become extinct. This businesses need to make sure that they keep on checking their operations and see whether they are moving in the right direction. Also, they need to look for any chance that is there in the market so that they can focus on that and in the process have a competitive edge. It is because of this that most businesses need to do business analysis. Elgendy (2014) define business analysis as a subject that recognizes the requirements of an organization and finding what can be used to eliminate challenges facing a company. Some of the methods that can be used to eliminate the problems are coming up with new policies, working on the current way of doing things and looking at how it can be made better and organizing tactically. Business analysis can also be described as given activities that are performed by different parties in a business so that they can comprehend the way a busine ...
We at Think Talent believe that strong organization culture help build an environment with meaning, and offer ways to interpret and shape events and situations.
This document summarizes a case study on rebuilding trust at an energy company after a major scandal. It discusses how Enron's fraudulent activities led to a loss of trust and the implementation of new laws and standards. It then outlines the strategies used by Portland General Electricity to regain employee trust, engagement, and commitment through a series of "conversations" designed to address ownership of problems, envision new possibilities, allow dissent, solidify commitments, and focus on personal growth. The goal was to repair the toxic culture and rebuild a competitive advantage through effective internal communication and corporate engagement.
Sheet1Rate your skills using the following scaleChapter 1 You Ma.docxbjohn46
Sheet1Rate your skills using the following scale:Chapter 1: You Make A DifferenceChapter 2: Credibility is the Foundation of Leadership1= Strongly Disagree4= AgreeQuestionScoreQuestionScore2= Disagree5= Strongly Agree20403= Partly Agree20090230140Total0Total01. Balance focusing on the future with an understanding of the present and events from the past.Chapter 3: Values Drive CommitmentChapter 4: Focusing on the Future Sets Leaders Apart2. Maintain self-awareness in external challenges or unexpected events.QuestionScoreQuestionScore70103. Support others in achieving their objectives through regular one-on-one meetings.1101502601604. Take time regularly to get updated on current events.Total0Total05. In conversation, provide undivided attention, show interest, and suspend judgment.Chapter 5: You Can’t Do It AloneChapter 6: Trust RulesQuestionScore6. Forthright and candid in all situations with all people.30QuestionScore170607. Show respect when questioning the ideas and opinions of others.250210Total02708. Take actions that create forward momentum.Total09. Attend industry functions and trade shows on a regular basis.Chapter 7: Challenge is the Crucible for GreatnessChapter 8: You Either Lead by Example or Don’t Lead At AllQuestionScoreQuestionScore10. Explore, identify, and define the nature, cause, and implications of problems.8013010018011. Demonstrate consistency between expressed beliefs, values, and actions.280240Total0Total012. Continuously give and receive feedback on results of learning efforts.13. Assess which role is most appropriate for the person and situation.Chapter 9: The Best Leaders Are The Best LearnersChapter 10: Leadership is an Affair of the HeartQuestionScoreQuestionScore14. Possess an understanding of business operations (budgeting, marketing, sales, etc.).1205019022030029015. Manage time in a way that balances personal and professional objectives.Total0Total016. Focus on actual results of a process or plan.17. Build relationships and ask questions to support a variety of initiatives.The totals from each chapter will show you your score.Refer to the range of scores to identify what type of further action you should take.18. Demonstrate an understanding of living and leading by example.3-6: Taking immediate action to improve your results is suggested.7-12: Develop action plans to be implemented over the next month.19. Identify and develop skills and effective behavior in others.13-15: You are performing well as a leader. Pinpoint areas to optimize your performance.20. Possess technical competencies to achieve relevant goals and objectives.21. Consistently and clearly communicates the desired results of a process or plan.22. Align people’s visions, values, goals, and action plans with bigger picture.23. Possess an understanding of industry trends.24. Identify and change self-defeating behaviors.25. Explore readiness to change and move ahead by knowing the stages of group development.26. Know what I value an.
The document contains quarterly sales data for various salespeople organized by region, quarter, and amount of quarterly sales. It lists the name of each salesperson, their region, and their quarterly sales amount for three different quarters (March 31, June 30, and September 30). There are a total of 15 salespeople listed with their sales data.
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DiscussionEach week, youll have to post on at least three separat.docxemersonpearline
Discussion
Each week, you'll have to post on at least three separate days to the Discussion. Each post should be of a high quality. Your first post should be by Wednesday.
Be sure to select the Discussion page to the left and respond to the following question:
(2c) Now that you have completed your reading, consider your understanding of transformational change. Discuss what you have learned with your classmates. Respond to all of the following prompts:
Evaluate under what conditions transformational change would be necessary.
How would an OD practitioner attempt to change an organization’s culture?
Evaluate how integrated strategic change differs from traditional strategic planning and traditional planned organization change.
Course Project
Milestone Four
(2b) For your course project work this week, consider what you have learned throughout the course about organizational development and change. Use that knowledge to complete Milestone Four, the final milestone of your course project.
Final consolidated paper (all sections), including summary/conclusions
Make sure to include any corrections or feedback your instructor has given you on previous components of the course project.
The final paper should be no fewer than 8-10 page(s) in length.
No fewer than three to five peer-reviewed journal articles are required. Reference all sources using APA format. For guidance using APA format, please contact your instructor.
Week-1
MAN 5285
Development and Change
Description of the organization
Multiplex organization is one organization I would like to be employed in, especially in the future. Specific reasons contributeto my desire of working in such an organization. Multiplex organization deals with the recruitment of persons into different sectors of the market. The main aim is to link job seekers with employment opportunities, for the sake of improvement of basic standards of living and life in general. This is a unique venture, considering that the organization makes maximum profits and that at the same time, gives back to the community. Multiplex organization has branches in more than 20 countries, with more than 2000 employees in different branches. The concern and embracement of maximum corporate social responsibility is what has led to its formation and development.
To a large extent, the company benefits the community, through provision of job opportunities to the members and the surrounding environment as well. Multiplex organization values its employees, and also, gives credit to the recommended workers in different institutions. Recruitments and evaluations are however, first performed by the agency for quality verification purposes.
This shows how much good public image is desired by the organization (Jane, 2013).
Effectiveness in management and personnel interactions is highly emphasized on, for the purpose of profitability and competitive advantage. One major problem is experienced at multiplex, which should .
Ec_Council_Press Ch06-1 Hands-On Projects 1. Use Freak.docxSALU18
Here is a draft PowerPoint presentation for the HR Manager on the global HRM planning committee:
Slide 1:
Title slide: Global HRM Planning Committee Presentation
Slide 2:
Agenda:
1. Cultural considerations in a global environment
2. Reducing expatriate turnover
3. Recruitment strategies for Canada
4. Critical steps in the expatriate assignment process
5. Global compensation and benefits programs
6. Training and developing a global workforce
Slide 3:
Cultural considerations in a global environment
- Brief summary of key cultural differences between merging companies
- Recommended steps to unify corporate cultures
Slide 4:
Reducing expatriate turnover
- Common causes of expatriate
UnitedLex conducted its first employee engagement survey with Great Place to Work to identify areas for improvement. The survey found strengths in customer focus but also opportunities to improve communication, compensation fairness, and management credibility. UnitedLex took actions like empowering employee fun committees, increasing manager accountability, benchmarking compensation, and improving performance management transparency. These efforts led to a 19% increase in engagement scores and reduced attrition. UnitedLex continues owning actions at the business unit level and empowering employees to sustain improvements.
Engaging Employees For Organisational SuccessKevin Ruck
The document discusses employee engagement and strategies for improving engagement within organizations. It highlights that only 35% of UK employees feel actively engaged with their work. Effective engagement strategies include clear communication from leadership about organizational goals and values, opportunities for upward feedback from employees, and managers who are committed to developing their staff. Engagement is improved when employees feel informed, have a voice, and perceive integrity between stated values and actual behaviors.
Running head: CSR BRIEF 1
2
CSR BRIEF
CSR BriefJared LinscombeMGT/426
December 6, 2017
Martin PayCSR Brief
Organizations can be responsible for the things that will affect the organization either internally or externally. Corporate Social Responsibility is a processed evaluation that initially aids the companies analyze and understand their responsibility to the society, customers, the surrounding as well as the staff of the organization. Walt Disney Company has grown to be the world largest entertainment and Information Company. In this “CSR Brief” summary, I will summarize Walt Disney Company culture. I will also display characteristics that have given Walt Disney Company the ability to be a learning organization as well as explain how Walt Disney Culture and learning organizational abilities support from a change initiative.
Review & Research
Culture is defined as the way people do things around here. It provides direction, whether intentional or in reality, on the things that should be done, how we should do them and as to why they are done that way. Culture pervades every firm, and it has the power to either sustain or wipe out even the most vital change strategies.
In the aftermath of the latest encounter regarding our organizational process, it was discovered that our organization was in fact utilizing the “Process” change model was it successful? In some ways I can say yes, and in others it was a communicational disaster. I can also truthfully state that having our delegation removed proved to be a lesson in not only humility but in Strategic Change, and once the decision was made the effects were swiftly and without recourse (Serrat, 2017).
Now that there are three other selected delegating agencies that will thoroughly review our departments’ decisions in the above three areas (personnel, contracting, technology). I then realized in that moment, our culture had changed.
My Company’s Ability as a Learning Organization
One may ask how you deal with such a drastic change. Was there a design model during this shift? And because we are all aware that creating a culture consist of various mindsets and attitude and behaviors (Serrat, 2017).
This change became not only a Power Culture but a Role Culture as well. Power cultures are known to be demanding of its leaders and its people within the organization. And the implementation of the Role Culture forced a non-existent collaboration among upper management and its leaders. And by doing so it did not allow a “processing time for staff and employees to process.
Did this Decision Support or Detract from a Change Initiative?
According to O’Connor (2017), “Firms need to change their structure in order for them to be able to accommodate internal expansions as well as have a chance to adjust and adapt to external factors,” I feel that this decision did indeed detract, meanin ...
Discussion Board 1 – Read and RespondIntroduction .docxedgar6wallace88877
Discussion Board 1 – Read and Respond
Introduction
Nonprofit launch initiatives directed at changes for an organization of this magnitude should begin with an adaptable plan. Here important objectives are identified with the basic concept of how and when the organization can facilitate action. Comprehending the dynamics of challenges being addressed and the resources required is essential for a realistic assessment on a myriad of levels. Allison and Kaye (2005) believe organizers “must recognize that the mission’s success lies in getting involvement from all parts of the organization” (p. 32). That being stated, further illustrates the importance of strategic processing as it relates to communication, evaluation, and prioritization.
Communication
Establishing effective, viable channels of communication provide a means to introduce concerns and begin dialogs. Broadening the scope of the assessment to include feedback from all chapters elicits engagement and improves clarity. Creating forums that openly invites two-way dialog as a means to shore up the effectiveness of communication often mitigate risk associated with subjective perspectives and assumptions. The nonprofit sector encompasses perspectives from volunteers, staff, and board members that are all challenged with meeting diverse mission goals. Murphy (2013) stresses the importance of creating a work environment conducive to working “productively with team members who have different objectives” (p.68).
Evaluation
Decentralized modes of operation within the 100 chapters have presented a challenge with approaching any aspect of changes unilaterally. Consequently, the intricate details of program assessments supportive of the mission statement should commence immediately. Cognitive perceptions of circumstances will help all communicators establish frames of reference that elicit clarity of details for critical thinking and decision making. Reflecting briefly on Proverbs 19:2 (KJV) “Also, that the soul be without knowledge, it is not good; and he that hasteth with his feet sinneth” provides sensible rational for deliberating before giving in to impulsivity. Further delineation of metrics and the cogent analysis of practical applications encourage systematic consensus of outcomes. Ardent attention to details derived collectively will potentially reveal more neglected or overlooked contributing factors. In an effort to minimize wasted resources on duplicate or inane resolves, project objectives may require redirection.
Prioritization
Managing the strategy involves connecting developmental designs to implementation efforts (Worth, 2014, p. 161). Fragmentation plays a critical role in the strategic planning process too. Knowing the objective breakdowns and how they will fall into place within the grand scheme facilitates better control of capacity. The availability and allocations of organizational resources can limit progress or drain resou.
Discussion Board 1 – Read and RespondIntroduction .docxduketjoy27252
Discussion Board 1 – Read and Respond
Introduction
Nonprofit launch initiatives directed at changes for an organization of this magnitude should begin with an adaptable plan. Here important objectives are identified with the basic concept of how and when the organization can facilitate action. Comprehending the dynamics of challenges being addressed and the resources required is essential for a realistic assessment on a myriad of levels. Allison and Kaye (2005) believe organizers “must recognize that the mission’s success lies in getting involvement from all parts of the organization” (p. 32). That being stated, further illustrates the importance of strategic processing as it relates to communication, evaluation, and prioritization.
Communication
Establishing effective, viable channels of communication provide a means to introduce concerns and begin dialogs. Broadening the scope of the assessment to include feedback from all chapters elicits engagement and improves clarity. Creating forums that openly invites two-way dialog as a means to shore up the effectiveness of communication often mitigate risk associated with subjective perspectives and assumptions. The nonprofit sector encompasses perspectives from volunteers, staff, and board members that are all challenged with meeting diverse mission goals. Murphy (2013) stresses the importance of creating a work environment conducive to working “productively with team members who have different objectives” (p.68).
Evaluation
Decentralized modes of operation within the 100 chapters have presented a challenge with approaching any aspect of changes unilaterally. Consequently, the intricate details of program assessments supportive of the mission statement should commence immediately. Cognitive perceptions of circumstances will help all communicators establish frames of reference that elicit clarity of details for critical thinking and decision making. Reflecting briefly on Proverbs 19:2 (KJV) “Also, that the soul be without knowledge, it is not good; and he that hasteth with his feet sinneth” provides sensible rational for deliberating before giving in to impulsivity. Further delineation of metrics and the cogent analysis of practical applications encourage systematic consensus of outcomes. Ardent attention to details derived collectively will potentially reveal more neglected or overlooked contributing factors. In an effort to minimize wasted resources on duplicate or inane resolves, project objectives may require redirection.
Prioritization
Managing the strategy involves connecting developmental designs to implementation efforts (Worth, 2014, p. 161). Fragmentation plays a critical role in the strategic planning process too. Knowing the objective breakdowns and how they will fall into place within the grand scheme facilitates better control of capacity. The availability and allocations of organizational resources can limit progress or drain resou.
Seven Actions a Supply Chain Leader Can Take TodayThe value of t.docxklinda1
Seven Actions a Supply Chain Leader Can Take Today
The value of the research, best practices, and examples is determined by how they can change your supply chain leadership. Following is a list of potential actions you could take today to make a difference in your organization and business results.
1. Get it on business leader scorecards. Work with your general managers/business leaders to ensure holistic measures are on the business/general manager scorecards. Profit and cost are consistently on these high-level scorecards, but quality, cash, and customer service may not be. Including supply chain excellence measures on the business scorecard enables you to lead based on business priorities.
2. Champion TVO. It is not enough to talk about the use of total value of ownership with your direct reports. Talk the importance of total value with supplier selection and development as part of your communications (meetings, calls, printed documents, supply chain goals/action plans), participate in supplier selection and development reviews for the most strategic suppliers/materials, and ensure that the rewards for supply chain people are consistent with TVO.
3. Make R&D your best friend. Create a strong partnership with the research and development leader. Consider co-locating your office with the R&D leader to facilitate teamwork and symbolize a seamless technical community. The SC leader and the R&D leader should have common expectations, including active, up-front involvement in new initiative supplier decisions and product design to optimize innovation that delivers consumer, customer, supplier, community, and shareholder needs.
4. Be clear. Set clear expectations for use of multidiscipline teams on supplier selection. Ensure people know what process is expected for what type of suppliers. Do this publicly and in written communications. Enable your multidiscipline teams to do the work. Help your global virtual teams get the tools they need to succeed.
5. Champion an end-to-end and integrated supply chain organization. If your supply chain team is not end-to-end and fully integrated, create a plan to make this happen. This is not easy or straightforward leadership work in many companies. Barriers to creating your supply chain organizational vision include commercial business leaders who have other ideas, existing acquisition agreements (including personal contacts), and historical systems. Stay committed to achieving the vision, and make progress with every organizational opportunity.
Align on a common direction. If the purchasing and logistics teams have different leadership, partner with these leaders to ensure both organizations have a common supplier direction, scorecards, and rewards. This alignment can precede more complex organizational structure changes and deliver immediate business improvement. This type of clear organizational direction creates more leadership work, because the two leaders must speak with a common voice. But the investme.
Running Head TEAM DEVELOPMENT SESSION1TEAM DEVELOPMENT SESSI.docxjeanettehully
The document discusses a sales project for a class involving four components: identifying a sales professional to shadow, writing a sales call strategy report, conducting a sales call demonstration video, and evaluating sales call demonstrations. It provides detailed instructions for each component, with the first being to identify 10 potential contacts ("leads") who could connect the student to a sales professional to shadow. Students are encouraged to cold call organizations if they do not have personal contacts. The goal is to arrange a half-day shadowing experience with a sales professional by week 5 to inform the subsequent sales strategy report and role-play demonstration components.
This document discusses diverse and virtual teams and the challenges managers face in leading them. It notes that globalization and multiculturalism have led to more diverse and geographically dispersed workforces. Managing such teams presents risks but also benefits if managers adapt their styles. Communication challenges are common in diverse teams, so managers must ensure clear communication. They should also provide feedback, act as role models, and mentor team members. Virtual teams allow organizations to work across locations but present isolation issues and difficulties building trust and synergy without in-person interaction. IT departments supporting virtual teams face challenges including building trust, gaining process benefits, addressing feelings of isolation, and overcoming technological barriers.
IntroductionTeam Development ModelFrom .docxvrickens
Introduction
Team Development Model
From a personal perspective, I will use the forming, storming, norming, performing, and adjourning model of team development. Wright (2013) indicates that Bruce Tuckman developed this team development model and maintained that the five stages were important for team growth. Also, the phases can enable teams to face up to problems, to tackle and solve problems, to plan work, as well as to deliver results. During the forming stage, members get acquainted with one another and understand the scope of a project. They establish ground rules by finding out acceptable behaviors with respect to interpersonal relations and the project. The storming phase is marked with high level of internal conflict while the norming stage is characterized by close relationship development and group cohesiveness. Performing stage is associated with fully functional and acceptable team that aims to accomplish project goals. During adjourning phase, a team prepares for its disbandment.
1
Models of Team Development
5 Stages of Team Development
Forming
Storming
Norming
Performing
Adjourning
The Forming Phase, this is the initial phase. Teammates are introduced and take the time to understand the scope of the project they are undertaking. During this phase, ground rules are established, and acceptable behaviors are found. The Storming Phase, the second phase is known as the Storming Phase. This phase marks when defined roles are established for each team members. This phase is marked with a high level of internal conflict. The Norming Phase, the third phase in series is called the Norming Phase. During the Norming phase, the team is characterized by developing close relationships and working towards group cohesiveness. The Performing Phase, the fourth phase is the Performing Phase. The Performing phase is associated with the team being fully acceptable and functional to accomplish any goals within the project. The Adjourning Phase, the final stage in this model is the Adjourning Phase. In this final phase, a team prepares for adjourning or disbandment. If a team is able to form, storm, norm, and perform in the ways identified above, they are sure to benefit immensely and grow as a unit.
2
Preparation for the Team
First, I will establish ground rules for the team’s operations. To be effective, team members must be clear about how they work together. A team must have a common identity, share same values, goals, plus objectives. Great communication skills are required to instill that each member of the team is well informed. Ground rules will provide guidance for needed behaviors and expectations. Once the ground rules have been established and agreed upon, a team will define each member’s roles and responsibilities. Decision making is also an important aspect of teamwork. With this in mind, team members will determine decision making process and conflict resolution approach. Moreover, I will outline the tea ...
This document discusses communities of practice (CoPs) and employee motivation for engagement in CoPs. It defines CoPs and outlines their benefits for organizations, including knowledge sharing, innovation, and competitive advantages. Motivating employee participation is important for CoP success. Both intrinsic motivators like meaningful work and extrinsic motivators like rewards can encourage participation. Managerial support and adequate resources are also crucial. CoPs should be assessed using non-traditional metrics focused on knowledge application and organizational impacts over time. Ongoing evaluation of motivational techniques is needed to address changing community and member needs.
Post #1What impacts have leaders within your organization had wi.docxharrisonhoward80223
Post #1
What impacts have leaders within your organization had with learning or improving the organization?
Over the course of my time at my college, I have witnessed a great leader in action. This leader came into the organization a couple of years ago. Having worked in adult education for several years at the high school level, she came in with extensive experience in her field. Yet, she was new to the college and new to the culture of the organization. Quickly she familiarized herself with her team and with the college culture and processes. She met with her team frequently and discussed with them at length the importance of their roles and the impacts that they’re work had on those they served. She articulated that she wanted to make a lasting impact on the way services were provided to adult learners that would better their lives and future generations. She explained why she was so passionate about the work she does and in doing so inspired others (Sinek, 2010). She urged employees to find creative solutions that would move them from current reality to the vision and they committed to this vision. Through her leadership, each team member was provided professional development to better how they could contribute to the collective vision. Input from all staff was included in decision making and used in determining roles and responsibilities, thus improving employee motivation.
What steps from this reading could your organization implement?
I believe that this great leader used all five of Senge’s disciplines to create a learning adult education department. Being new, she was able to see the “big picture and to distinguish patterns instead of conceptualizing change as isolated events” (Mason, 2018), identify how each of the parts were interrelated, and determine areas that needed to be addressed. By being committed to continual learning herself, she engaged others to develop their skills and review mental models. She encouraged input from all team members and inspired a shared vision. Through continual review of processes and initiatives, she facilitated team learning through discussion and dialogue. Other leaders within the organization could benefit from reviewing this leader's approach to building a learning environment and team.
What leadership practices in your organization go against Senge's teachings of learning organizations?
My organization lacks good communication channels and an environment that makes all employees feel that their creative and critical thinking and input are valued and needed. They do not publicize the vision of the organization well, nor elicit genuine commitment from employees to achieve the vision. Many employees do not know what the vision is. Without a clear and shared vision, employees are not encouraged to experiment and innovate, nor do they have a long-term view (Smith, 2001).
References:
Mason, M.K. (2018). What is a Learning Organization? Retrieved February 19, 2018, from http://www.moyak.com/papers/le.
Engaged in what? So what? A role-based perspective for the future of employ...The University of Alabama
This report reviews the history of employee engagement and then moves forward to consider ways in which engagement work can be improved in the future. The authors argue that focusing on role-based behaviors as the link between engagement and performance can help companies understand exactly how their engagement programs are performing and then how to improve them.
The document discusses a skills gap among American workers where soft skills like critical thinking, problem solving, and communication are lacking more so than technical skills. It outlines Bellevue University's two-year process to develop a new "Skills to Performance" learning model that integrates seven key "Power Skills" - problem solving, decision making, judgment, communication, self-management, collaboration, and value clarification - into corporate learning programs. The goal is to ensure employees can apply their knowledge to productive business outcomes and address companies' needs for workers who can "hit the ground running."
Running head INTERNSHIP AT SICL AMERICA AS A BUSINESS ANALYST1.docxcowinhelen
Running head: INTERNSHIP AT SICL AMERICA AS A BUSINESS ANALYST1
INTERNSHIP AT SICL AMERICA AS A BUSINESS ANALYST4
Internship at SICL America Company as a Business Analyst
Student’s Name: Sai Rohith Cherukumilli
Institution’s Name: Billy Machage
Date: 4/21/2017
Table of Contents
List of Figures4
Internship at SICL America Company as a Business Analyst5
Introduction5
Methodology8
Introduction8
Origin of Action Research8
Use of Action Research9
Appropriateness of this Approach10
Summary10
Literature Review11
The Need for Business Analysis12
Business Analyst Position Description12
Role Played By Business Analysts14
Proposal15
First Iteration: Orientation Process15
Second Iteration: Discuss with Business Analysts16
Third Iteration: Training Opportunities for Career Advancement16
Fourth Iteration: Developing a Career Portfolio16
Iteration 1: Orientation Process17
Planning Phase17
Action Phase18
Observation Phase20
Reflection Phase21
Second Iteration: Discuss with Business Analysts23
Plan23
Action25
Session one: Business Analyst26
Session two: Information Technology support professional27
Session three: Human Resource Manager28
The review and analysis28
Observation29
Reflection34
Third Iteration: Training Opportunities for Career Advancement37
Plan37
Action39
Observation41
Reflection44
Fourth Iteration: Developing a Career Portfolio47
Plan47
Action49
Session one: Senior Business Analyst, Mrs. Samantha Nevaeh50
Session two: Junior Business Analyst, Mr.Andrew Smiths50
Observation51
Reflection53
Reflective statement55
References57
List of Figures
Figure 1.Action research model.9
Figure 2.
Solution
Ownership and Contributor.13
Figure 3. Iterations Flow diagram. Source: Self15
Figure 4. Orientation Process.21
Figure 5: Business analysis process32
Figure 7: Sample of the career portfolio structure.52
Figure 6: Business analysis user guide based on roles43
Internship at SICL America Company as a Business AnalystIntroduction
Due to increased competition in the world today, business must find a way of surviving the competition or else they will become extinct. This businesses need to make sure that they keep on checking their operations and see whether they are moving in the right direction. Also, they need to look for any chance that is there in the market so that they can focus on that and in the process have a competitive edge. It is because of this that most businesses need to do business analysis. Elgendy (2014) define business analysis as a subject that recognizes the requirements of an organization and finding what can be used to eliminate challenges facing a company. Some of the methods that can be used to eliminate the problems are coming up with new policies, working on the current way of doing things and looking at how it can be made better and organizing tactically. Business analysis can also be described as given activities that are performed by different parties in a business so that they can comprehend the way a busine ...
We at Think Talent believe that strong organization culture help build an environment with meaning, and offer ways to interpret and shape events and situations.
This document summarizes a case study on rebuilding trust at an energy company after a major scandal. It discusses how Enron's fraudulent activities led to a loss of trust and the implementation of new laws and standards. It then outlines the strategies used by Portland General Electricity to regain employee trust, engagement, and commitment through a series of "conversations" designed to address ownership of problems, envision new possibilities, allow dissent, solidify commitments, and focus on personal growth. The goal was to repair the toxic culture and rebuild a competitive advantage through effective internal communication and corporate engagement.
Similar to Shirley AinooThe following were my observations after watching t.docx (20)
Sheet1Rate your skills using the following scaleChapter 1 You Ma.docxbjohn46
Sheet1Rate your skills using the following scale:Chapter 1: You Make A DifferenceChapter 2: Credibility is the Foundation of Leadership1= Strongly Disagree4= AgreeQuestionScoreQuestionScore2= Disagree5= Strongly Agree20403= Partly Agree20090230140Total0Total01. Balance focusing on the future with an understanding of the present and events from the past.Chapter 3: Values Drive CommitmentChapter 4: Focusing on the Future Sets Leaders Apart2. Maintain self-awareness in external challenges or unexpected events.QuestionScoreQuestionScore70103. Support others in achieving their objectives through regular one-on-one meetings.1101502601604. Take time regularly to get updated on current events.Total0Total05. In conversation, provide undivided attention, show interest, and suspend judgment.Chapter 5: You Can’t Do It AloneChapter 6: Trust RulesQuestionScore6. Forthright and candid in all situations with all people.30QuestionScore170607. Show respect when questioning the ideas and opinions of others.250210Total02708. Take actions that create forward momentum.Total09. Attend industry functions and trade shows on a regular basis.Chapter 7: Challenge is the Crucible for GreatnessChapter 8: You Either Lead by Example or Don’t Lead At AllQuestionScoreQuestionScore10. Explore, identify, and define the nature, cause, and implications of problems.8013010018011. Demonstrate consistency between expressed beliefs, values, and actions.280240Total0Total012. Continuously give and receive feedback on results of learning efforts.13. Assess which role is most appropriate for the person and situation.Chapter 9: The Best Leaders Are The Best LearnersChapter 10: Leadership is an Affair of the HeartQuestionScoreQuestionScore14. Possess an understanding of business operations (budgeting, marketing, sales, etc.).1205019022030029015. Manage time in a way that balances personal and professional objectives.Total0Total016. Focus on actual results of a process or plan.17. Build relationships and ask questions to support a variety of initiatives.The totals from each chapter will show you your score.Refer to the range of scores to identify what type of further action you should take.18. Demonstrate an understanding of living and leading by example.3-6: Taking immediate action to improve your results is suggested.7-12: Develop action plans to be implemented over the next month.19. Identify and develop skills and effective behavior in others.13-15: You are performing well as a leader. Pinpoint areas to optimize your performance.20. Possess technical competencies to achieve relevant goals and objectives.21. Consistently and clearly communicates the desired results of a process or plan.22. Align people’s visions, values, goals, and action plans with bigger picture.23. Possess an understanding of industry trends.24. Identify and change self-defeating behaviors.25. Explore readiness to change and move ahead by knowing the stages of group development.26. Know what I value an.
The document contains quarterly sales data for various salespeople organized by region, quarter, and amount of quarterly sales. It lists the name of each salesperson, their region, and their quarterly sales amount for three different quarters (March 31, June 30, and September 30). There are a total of 15 salespeople listed with their sales data.
This document provides a summary of a chapter that discusses how organizations can adapt to continuous change by emphasizing innovation, creativity, agility, and learning. It uses Hyundai as a case study example of a company that has successfully transformed itself from a low-quality, "me-too" automaker to a major global competitor through leadership focus, a dynamic culture, competitive strategies, high-quality products, innovative design, and an empowered workforce. The chapter introduction examines the need for organizations to sustain not only strategic and structural changes but also cultural changes to motivate employees. It also briefly discusses Motorola's successful restructuring as an example of continuous innovation and creativity.
Sheet1Quantity (miles of pipeline)Total CostTotal Fixed CostTotal .docxbjohn46
Sheet1Quantity (miles of pipeline)Total CostTotal Fixed CostTotal Variable CostAverage Fixed CostAverage Variable CostMarginal Cost0$ 5,000$ 5,0001,000$ 11,5732,000$ 18,2083,000$ 29,2674,000$ 44,7505,000$ 64,6576,000$ 88,9877,000$ 117,7408,000$ 150,9189,000$ 188,51810,000$ 230,54311,000$ 276,99112,000$ 327,86313,000$ 383,15914,000$ 442,87815,000$ 507,02116,000$ 575,58717,000$ 648,57718,000$ 725,99119,000$ 807,82820,000$ 894,08921,000$ 984,77422,000$ 1,079,88223,000$ 1,179,41424,000$ 1,283,37025,000$ 1,391,74926,000$ 1,504,55227,000$ 1,621,77828,000$ 1,743,42929,000$ 1,869,50230,000$ 2,000,000
Week 4
Will Fence owns a 70-acre large timber and Christmas tree farm. The Christmas farm gets busy in August and September when Will identifies and flags the trees suitable for Christmas season. Starting in October, the flagged trees will be cut, baled, and trucked to the storage yard where they will stay until shipped. The storage yard is situated in an area that offers shade and protection from the wind to maintain the freshness of the tree. The trees are stacked with the tops locked together to keep the sun and wind away from them.
Will has just purchased an additional 40 acres and will need to expand his storage yard by 40,000 square feet. The budget for this expansion is $55,000. Will has hired your team to design a process to contract resources to expand the storage yard.
Cover the following as requested by Will:
· Description of the contract resource procurement process (from start to closure).
· Explanation of how the contract resources procurement process that was described will assist Will in negotiating the best purchase.
· Explanation to Will why the team believes the process is efficient and achieves the results desired.
· Identification of any risks associated with procuring these resources and explanation of the role of risk management in this process.
· Explanation of how the process may be improved upon.
· Other recommendations the team may have for Will to consider.
Graphing Supply and Demand
Supply and demand are so important for both consumers and producers
because both of these concepts work together to determine the overall price
of an item, as well as the total quantity sold in a market. To see how this
works, we can show both on a graph such as you see in the header image
above.
Remember that demand is a relationship between price and the quantity that
consumers are willing and able to pay. This is an inverse, or negative,
relationship, in which the variable's price and quantity move in opposite
directions. This would be depicted as a downward sloping curve on a graph.
Similarly, supply is a relationship between the price of an item and the
quantity that producers are willing to supply. This is a direct, or positive,
relationship, in which the variable's price and quantity move in the same
direction. This would be depicted as an u.
Sheet1Pro Forma Income StatementYear 1Year 2Year 3Year 4Year 5Visi.docxbjohn46
Sheet1Pro Forma Income StatementYear 1Year 2Year 3Year 4Year 5Visits4,8825,1265,3825,6525,934Revenue Per Visit$450$450$450$450$450Gross RevenuePatient Reveue Gross Patient RevenueDeductions from Patient RevenueContractual Total Deductions from Revenue Net Patient Revenue$0$0$0$0$0Operating ExpensesSalaries and WagesEmployee BenefitsUtilitiesRepair/MaintenanceHousekeepingTelephone Service Depreciation MalpracticeMiscellaneous/OtherVariable Medical Supply CostsOther Non-Personnel Costs Total Operating ExpensesExcess of Rev over Exp. From Operations$0$0$0$0$0Cummulative Income$0$0$0$0$0Net Cash from Excess Rev (excl Depreciation)$0$0$0$0$0Cummulative Income Net Cash$0$0$0$0$0
Sheet2
Sheet3
Write an essay of about 750 to 1000 words, or 3 to 4 pages (double-
spaced), in response to the ALL the prompts below (4 Paragraphs) .
The relevant texts for Essay are the assigned:
* Sorensen, A Brief History of the Paradox, pp. 184- 185 on McTaggart
and pp. 173-176 on Augustine’s theory of time as subjective.
* David Lewis, “The Paradoxes of Time Travel”.
— Do not use any other outside sources! This is not a report on what
others have written about McTaggart or Lewis or time travel. This is
an exercise in thinking-by-writing!
Consider our discussions of, on one hand, McTaggart’s seemingly
paradoxical argument that time is “unreal” and, on the other hand,
Lewis’ account of the seemingly paradoxical possibility of time travel.
Write an essay in which you explore the potential “paradoxes” of time
we considered in McTaggart’s argument that “time is unreal” and in
Lewis’ account of time travel as “possible” in a “strange” possible world
(unlike our own).
Specifically, structure your narrative in response to the following
themes.
Paragraph 1: Explain the distinction between the “A series” and the “B
series” of time, as McTaggart introduced these terms. Why did
McTaggart think A time is more fundamental than B time? Why did he
think A time is impossible?
Paragraph 2: Explain Lewis’ distinction between “external time” and
“personal time”. How does Lewis’ distinction compare with
McTaggart’s distinction above?
Paragraph 3: Explain how, for Lewis, time travel is possible, even if
strange. What is a “person”, for Lewis? What then is “personal
identity”? How would the structure of a person over time, as Lewis
characterizes this form of personal identity, entail that a person could
travel either forward into the future or back into the past and encounter
“himself”/”herself”/”theirself” in a past or a future time?
Paragraph 4: Briefly: Do you find time travel, per Lewis, intuitively
possible? You may, if you like, consider the popular film “Back to the
Future” (1986), or you may consider how our imagination in science
fiction scenarios may address the possibility of time travel.
A U G U S T I N E ’S P R A G M A T I C P A R A D OX E S 173
became more alarming as philosophers became increasingly
persua.
Sheet1PMGT 576 Assignment Rubric – Unit 8 Assignment20Is the Lean .docxbjohn46
Sheet1PMGT 576 Assignment Rubric – Unit 8 Assignment20Is the Lean Canvas complete? Do each of the canvas sections demonstrate a clear understanding of the question or item posed? 20Do each of the canvas sections provide a clear, concise, and reasonable approach or description in addressing each one?20Does the canvas demonstrate creativity and innovation in addressing each of the sections?25The text is grammatically correct and there are no spelling or punctuation errors. 15Total100
CBIO Lab: Mitosis and Meiosis p. 1/10
Name:_________________________
Instructor: ___________ Section: ___
MITOSIS AND MEIOSIS
One of the tenets of cell theory is that all cells come from pre-existing cells. All individual
organisms begins with one cell, and yet in multicellular organisms the number of cells in the
adult may be in the trillions. This requires cells to repeatedly divide during the life of an
organism.
The average adult human body is made up of about 37 trillion cells. Of these, approximately 50
billion are fat cells and 2 billion are heart muscle cells. By the time you finish reading this
sentence, 50 million of your cells will have died and been replaced by others. Human cells are
estimated to divide nearly 2 trillion times every day. Amazingly, humans contain at least 10
times as many bacteria cells as human cells. The 100 trillion bacterial cells are much smaller
than human cells and have a faster generation time.
Mitosis and meiosis are two processes that produce new cells through cell division, which occurs
as a part of the cell cycle. The new “daughter” cells produced by these processes are quite
different because they have different purposes. These differences occur because the processes
have several key differences as outlined in the video lecture. You will be doing several lab
activities examining mitosis and meiosis and what can happen if problems occur during these
cell division processes.
Why are we doing this lab?
1. To gain a better understanding of the mitotic and meiotic processes of cell division that
occur in humans and all other animals.
2. To examine how issues in mitosis and meiosis can lead to diseases and disorders in
humans.
CBIO Lab: Mitosis and Meiosis p. 2/10
Background: Phases of mitosis
For each phase, draw and label:
a. Chromatin or chromosomes
b. Centrosomes
c. Microtubules/spindle
d. Cell membrane
CBIO Lab: Mitosis and Meiosis p. 3/10
Activity 1: Mitosis under the microscope
1. Use Google images of mitosis (Google “mitosis of onion root tip”) to identify cells in
interphase and all phases of mitosis.
Cells in…Interphase will have chromatin, not distinct chromosomes
Prophase will have distinctly visible chromosomes
Metaphase will have chromosomes lined up along the equator of the cell
Anaphase will have chromosomes separating at the centromeres
Telophase will have chromosomes decondensing into chromatin and a .
Sheet1Presentation by Tony StudentSlide NumberSlide TitleSlide Tex.docxbjohn46
Sheet1Presentation by Tony StudentSlide NumberSlide TitleSlide TextNarrativeComments1Social Media in the WorkplaceTitle Slide2Introduction“Twitter is not a technology, it’s a conversation – and it’s happening with or without you.” – Charlene Li, author
Over 306 million active Twitter users send 500 million Tweets daily *Hello, my name it Tony Student, I currently work as an Information Security Manager at a financial services firm in the Washington DC Metro area and am responsible for securing a multi-trillion dollar financial platform. Part of my responsibilities is to provide training and awareness on topics that deal with Information Security including the use of Social Media in the Workplace.
Social media is a powerful platform which helps connect people. According to Charlene Li, author of Groundswell, “Twitter is not a technology, it’s a conversation – and it’s happening with or without you.”
Consider the fact that every minute of every day roughly 5,800 tweets are posted to the Twitterverse. This amounts to over 500 million tweets daily! That statistic definitely echoes the sentiment of Charlene Li and is an important thing to consider when it comes to business. Social media can become a positive part of promoting a company's brand and allows a business to provide supreme customer service.3AgendaSocial Media Primer
Five Leading Practices on Social Media
Best Buy Case Study
Closing Remarks
Questions and AnswersFor today's agenda we are going to cover the following topics:
Social Media Primer - Which will provide insight into what social media is and its purpose
Five Leading Practices on Social Media - Tips on the appropriate use of Social Media
Best Buy Case Study - An example of how one big box retailer sets the tone and expectation on social media for business use
Closing Remarks - Final thoughts one how transformative social media can be for business
Questions and Answers - To be able to provide some time to answer those burning questions that you didn't realize you had until you saw this material.4Social Media PrimerAn online medium for social collaboration *
It’s all about the content
Pictures
Videos
Music
Social Media can enable business
Platforms include LinkedIN, Twitter, Facebook, etc.
According to the English Oxford Living Dictionary, Social Media are "Websites and applications that enable users to create and share content or to participate in social networking."
In other words, social media in an online medium for social collaboration. All said and done, it's all about the content that people and companies produce and publish to the masses. The platform is an enabler for businesses to create accessibility for consumers to producers of a product or idea.
Examples of social media platforms that you may already be familiar with include, LinkedIN, a professional social networking site; Twitter, a microblogging site, and Facebook which originally started out as a place for college folks to collaborate and quickly turned .
Sheet1Pretax IncomeYang, Ziyun make sure to add back income t.docxbjohn46
Sheet1Pretax Income
Yang, Ziyun: make sure to add back income tax paid through Nov. See account 999 Nov balance.
Subject to State Taxes- 0State Tax- 0Subject to Fed Taxes
Yang, Ziyun: State Taxes can be deducted from Fed taxable income
- 0Progressive ratefirst 50,000 @15%7,500next 25,000 @ 25%6,250remainder @ 34%(25,500)Fed Tax(11,750)Federal Surtax
Yang, Ziyun: 5% on income over $100,000, surtax not to exceed $11,750
- 0
Yang, Ziyun: Updated in V2
Total Fed Tax(11,750)Total Income Tax(11,750)Less: Income Taxes Paid
Yang, Ziyun: Paid taxes through Nov. See account 999 Nov balance.
72,000Tax accrual
Yang, Ziyun: debit exp, credit payable
(83,750)
Sheet2
Sheet3
Research question
Human factors for changes in natural geology
Ivan Tai
Humans as major geological and geomorphological agents in the Anthropocene: the significance of artificial ground in Great Britain
Since the first prehistoric people started to dig for stone to make implements, rather than pick up loose material, humans have modified the landscape through excavation of rock and soil, generation of waste and creation of artificial ground. In Great Britain over the past 200 years, people have excavated, moved and built up the equivalent of at least six times the volume of Ben Nevis.
Simon J. Price
, Jonathan R. Ford
, Anthony H. Cooper
and Catherine Neal
Published:13 March 2011
2
Why I choose this research question?
Because human The natural changes are very large, from climate change to changes in topographical attitudes.
InstructionNarrative and InstructionsRockford Corporation is a wholesale plumbing supply distributor. The corporation was organized in 1981, under the laws of the State of Illinois, with an authorized capitalization of 100,000 sharesof no-par common stock with a stated value of $16 per share. The common stock is sold over thethe counter in the local area. You have been hired as of Thursday, December 25, 2018, to replace thecontroller, who has resigned. As controller, you are responsible for the corporation's accountingrecrods, preparation of the financial statements, safeguarding the corporate assets, and providingmanagement with financial information to set prices and to monitor and control operations. Rockford Corporation closes its books annually on December 31 but prepares financial statementsquarterly. Adjusting entries are posted to the general ledger only at year-end; at the end of the first, second, and third quarter the adjustments are entered only on a work sheet, not in the generalledger. Therefore, the adjusting entries to be recorded on December 31 are annual adjustments that you must journalize and the post to the general ledger accounts before preparing the financial statements.Rockford Corporation maintains a perpetual inventory system and takes a physical count each yearto adjust the inventory carrying amount. Purchases are recorded at the gross amount (discountstaken are recognized at the date of payment) of.
Sheet1PMGT 576 Assignment Rubric – Unit 7 Assignment20Are all of t.docxbjohn46
This document outlines an assignment for a team to develop a presentation using Kotter's 8-step change management model to help a company called Harrisburg Textile transform into a more agile and lean organization. The document provides background information on Harrisburg Textile, including details on its history, current issues it faces, and the rationale for choosing Kotter's model over other change frameworks. It also includes templates for the team to fill in for each step of Kotter's model in their presentation, describing the key elements, how it would be implemented at Harrisburg Textile, and why it is important.
Sheet1Plan APlan BPro Forma Income Statement AccountsEBIT700100013.docxbjohn46
Sheet1Plan APlan BPro Forma Income Statement AccountsEBIT7001000130070010001300InterestEBT (EBIT - Interest)Tax Net IncomeTotal Shares OutstandingEPS
.
Sheet1Phase of Business Financal Management needsDebt FinancingEq.docxbjohn46
Sheet1Phase of Business/ Financal Management needsDebt FinancingEquity FinancingGift FinancingFinancing for StartupsConsumer Banks, Commercial Banks, SBA insured loans, Economic development agencies, Incubators, Accelerators, Leasing companies, Personal credit cardsFriends, family, Angels, Venture capital, direct public offering, CrowdfundingPersonal: Cash, pick up the tab, free use, free work, unpaid labor, overpayment, favored status/sweetheart deal forgiveness, deferralFinancing for GrowthCommercial banks, SBA, Private placement loans, Economic development agency, supplliers, leasing company, personal credit cardself generated funds, venture capital, direct public offering, merger, acquisitionInstitutional: SBIR, STTR grant, state grant, incubator, accelerator, dontated capital, tax abatement
Personal: Cash, pick up the tab, free use, free work, unpaid labor, overpayment, favored status/sweetheart deal forgiveness, deferralFinancing for Operationsfactor receivables, business cc, commercial bank, sba, private placement loans, suppliers, leasing companiesself generated funds, venture capital, direct public offeringInstitutional: SBIR, STTR grant, state grant, incubator, accelerator, dontated capital, tax abatement
Personal: Cash, pick up the tab, free use, free work, unpaid labor, overpayment, favored status/sweetheart deal forgiveness, deferralFinancing for Exitconsumer banks, Commercial Banks, SBA, private placement loans, economic development agencies, sba investment companies, suppliers, leasing companies, lines of creditself generate funds, venture capital, direct public offeringInstitutional: SBIR, STTR grant, state grant, incubator, accelerator, dontated capital, tax abatement
Personal: Cash, pick up the tab, free use, free work, unpaid labor, overpayment, favored status/sweetheart deal forgiveness, deferral
1
Email Communication Responses – No. 1 Employment Law Compliance Plan
Email Communication Responses – No. 1 Employment Law Compliance Plan
From:
To: “CEO Smith” [email protected][email protected]
Date: November 28, 2016
Re: Employment Law Compliance Plan
Mr. Smith:
With reference to the email sent to Nov.1, these are and will be the measures to take regarding your request
With the purpose of improving the operation of the company, it is necessary to review and update the policies of the company, as well as everything related to labor laws. This will provide the necessary means to comply with what is established by law and in turn with the company staff. If everything related to these issues is kept up to date, errors are less likely to be made when corrective measures are taken, just as it is of the utmost importance that all the members of the directive know in depth the laws that protect the workforce in all aspects. It is necessary to carry out the appropriate training as soon as possible. Remember that as a team, meeting these requirements is completely necessary.
Every decision taken, entails a res.
This reflection document discusses the use of portfolio assessment rubrics to evaluate students. The teacher notes that students were previously assessed only on theoretical knowledge, not practical skills. To address this, the teacher plans to modify the portfolio to include practical skills assessment. Research on portfolio assessment highlighted its benefits over traditional testing. Classroom observations of other teachers provided ideas on instructional strategies to incorporate. The portfolio modification and use of rubrics improved student assessment scores, showing the effectiveness of this approach.
Sheet1Participant#Verbal Label Condition (Smashed or Hit)Age Condi.docxbjohn46
Sheet1Participant#Verbal Label Condition (Smashed or Hit)Age Condition (Under 60 years or Over 60 years)Speed (mph)Broken Glass? (Y or N)GenderAgeRaceEthnicityEV2HitOver 6040YMale74WhiteCuban-AmericanTV3HitOver 6055YFemale65From multiple racesFrom multiple Spanish, Hispanic, or Latino groupsEV3SmashedUnder 6070NFemale22From multiple racesI am not Spanish, Hispanic, or LatinoJT1SmashedUnder 6050YMale18AsianI am not Spanish, Hispanic or LatinoDB3SmashedOver 6025NFemale63Black or African-AmericanI am not Spanish, Hispanic or LatinoDB4SmashedUnder 6050YFemale31Black or African-AmericanI am not Spanish, Hispanic or LatinoJT2HitUnder 6045YFemale19Black or African-AmericanI am not Spanish, Hispanic or LatinoDB2HitOver 6065YMale62WhiteI am not Spanish, Hispanic or LatinoDB1HitUnder 6060NMale31Black or African-AmericanI am not Spanish, Hispanic, LatinoDJC4SmashedUnder 6024NFemale24AsianI am not Spanish, Hispanic, or LatinoDJC1HitOver 6060NFemale67WhiteI am not Spanish, Hispanic, or LatinoDJC2HitUnder 6045NFemale23WhiteI am not Spanish, Hispanic, or LatinoDJC3SmashedOver 6062YMale62WhiteI am not Spanish, Hispanic, or LatinoLM4HitOver 6070NFemale62From multiple racesI am not Spanish, Hispanic, or LatinoLM3SmashedOver 6040NFemale61WhiteI am not Spanish, Hispanic, or LatinoPH1SmashedUnder 6060NFemale27WhiteI am not Spanish, Hispanic, or LatinoLM4SmashedUnder 6080NFemale31Some other raceSome other Spanish, Hispanic, Latino groupPH4HitOver 6080NFemale71Some other race (Hispanic)Some other Spanish, Hispanic, Latino groupPH2SmashedOver 6050NFemale60Some other race (Hispanic)Puerto RicanPH3HitUnder 6025NFemale28Some other race (Hispanic)Puerto RicanLM2HitUnder 6060NFemale35From multiple racesPuerto RicanTV2SmashedUnder 6040NFemale36Some other race (Hispanic)Puerto RicanTV1HitUnder 6050NFemale40From multiple racesSome other Spanish, Hispanic, Latino groupDA2HitOver 6050NMale62Some other race (Hispanic)Some other Spanish, Hispanic, Latino groupDA1SmashedOver 6055NFemale65Some other race (Latino)Some other Spanish, Hispanic, Latino groupDA4HitUnder 6030YMale21Some other race (Latino)Some other Spanish, Hispanic, Latino groupDA3SmashedUnder 6035NMale19Some other race (Latino)Some other Spanish, Hispanic, Latino groupEV4HitOver 6040YFemale61WhiteSome other Spanish, Hispanic, Latino groupTV4SmashedOver 6055YFemale60WhiteSome other Spanish, Hispanic, Latino groupJT4SmashedOver 6050NMale66From multiple racesSome other Spanish, Hispanic, Latino groupJT13HitOver 6060YMale62Black or African-AmericanSome other Spanish, Hispanic, Latino groupJT14SmashedUnder 6070YMale30Black or African-AmericanSome other Spanish, Hispanic, Latino groupJT12HitUnder 6060YMale37Some other race (Hispanic)Some other Spanish, Hispanic, Latino groupJT11SmashedOver 6090NFemale67Black or African-AmericanSome other Spanish, Hispanic, Latino groupJT3HitOver 6080NFemale62Some other race (Hispanic)Some other Spanish, Hispanic, Latino groupEV1SmashedUnder 6025NFemale21WhiteN/A
Final Course Assignment.
Sheet1No.Strengths (3)Weaknesses (2)Recommendations (2)Evidence (used once only)Theory1Functional orientation
- evidence
- tangible product adv (features, performances, benefits)Inconsistent Messages
(say, do, confirm)It is recommended that supermarket A is to include the term 'wsl' in adv so as to .. Result of implementing consequences theory (journals on this theory)Strength 12Symbolic/experiential orientation
- cartoons, facial expressions, colours, pictures, animations
- emotional
- price ('8' - lucky/prosperity, '9' - longevity)ConsequencesStrength 23Category-dominance orientation (strengths only)
- brand name/logo of adv (evidence)
- e.g. FairPrice advertisement, Rolex, key sponsorsTrustworthinessStrength 34TOMASymbolic/experiential orientationSymbolic/experiential orientationWeakness 15Hierarchy EffectFunctional orientationFunctional orientationWeakness 26CPMAttributes
- what attracts ann advertisement
- features, product image, design, benefitsAttributesAttributesLaddering ProcessConsequences
- adv/benefits of using advertised products/services
- must believe/buy/agree your benefits & advConsequencesConsequencesValues
- quality
- experience post-purchase
- warranties, (money-back) guarantees, 3rd party endorsement, testimonial evidences, awards won, year of history, reputationValues
- critical weakness is that it lacks of…. Deemed to be a signofocant weakness… failed to apply Value Theory (journals)
- if the whole industry does not offer ____, do not take it as a weakness
- no need for comparisonValuesUnique Selling Proposition (USP)
- Superiority
- Unique
- Distinctive
*trademarks, patents, awards wonBrand Image (Transformational Advertising)
- brand logo
- fashion, prestegious productsResonance
- reflect audience life experience
- testimonial evidences
- before & after imagesResonance
- celebrity not good, lacks worthinessResonance
- change endorser (Jack Neo/Tiger Woods)Emotional
- colours, pictures, images, font size, choice of words, testimonial evidencesEmotional Pre-emptive
- message of superiority
- 'No. 1 top seller brand', 'Voted by many'
- country of originCelebrity Endorser
- TEARS model (credibility & attractiveness)
- trustworthiness, Expertise
- physical attractiveness, respect, similarity (to target audience)
- Brian WongCelebrity Endorser
- Jack NeoCelebrity Endorser
- It is recommended that XXX should engage XXX to endorse in the brand to increase attraciveness, expertise… Celebrity Endorser Theory (journal)Typical-person EndorserTypical-person EndorserTypical-person Endorser
- in order to increase attractiveness, recommended that XXX should engage a typical-person endorser (journal)Humour
- cartoons, facial expressions, vocabHumour
- cartoons, facial expressions, vocab*page 197 - theories
10
100PLUS ACTIVE
Student’s Name
Institutional Affiliation
Date
100PLUS ACTIVE
1. Executive Summary
Within marketing, there is a need to conduct promotions of products through .
Sheet1Moisture content analysis final resultsGroupValue of m3 (g)A.docxbjohn46
Sheet1Moisture content analysis final resultsGroupValue of m3 (g)A21.459B25 kPa34.35950 kPa18.771C19.282D17.816E23.651F26.148GTBCH28.664
LEEDS BECKETT UNIVERSITY
CIVIL ENGINEERING
GEOTECHNICAL ENGINEERING: APPLICATION & THEORY (BEng)
Laboratory Experiment:
Undrained triaxial compression test (without pore water pressure measurement) BS
1377: Part 7: 1990.
Object of Experiment:
To determine the undrained shear strength of a soil using the triaxial compression test.
Theory/Apparatus:
The apparatus consists of a cell, which is filled with water under pressure; the
specimen is loaded vertically, via a proving ring to measure load.
Triaxial Cell
The vertical load on the specimen is increased until failure occurs, the vertical strain
being recorded at the same time using a dial gauge. The test is repeated on different
specimens from the same soil, using different values of cell pressure.
254
Stresses on specimen in Triaxial Cell
Cell Pressure Deviator Stress =P/A 1=3+P/A
1 = major principal stress
3 = minor principal stress
Therefore, P/A = (1-3) =Deviator stress
The deviator stress is the load on the specimen, P, divided by the cross sectional area
of the specimen. However, as the sample is compressed during the test, the cross
sectional area will increase. Therefore, in calculating the deviator stress an allowance
for the change in area must be considered.
For the calculation of deviator stress, it is assumed that the volume of the specimen
remains constant and that the sample will deform as a cylinder, e.g.
100%
o
X
Strain
L
1 3
P
Deviator stress
A
where P = vertical load, which is measured by a proving ring (kN)
A = Area calculated using the following method;
( ) )o o o oVolume V A L AL A L X
255
1
o o
o
V A
or A or A
L X
Method:
1. Extrude the sample from the tube and trim to size - soil sample of 38mm
diameter and 76mm long.
2. Sleeve the sample with the rubber membrane.
3. Put the sample on the pedestal at the bottom of the cell and seal with the
rubber ring. Place the loading cap on top of the sample and seal with rubber
ring, before securing top drainage tube.
4. Mount the cell over the sample and fill as per the
Flooding Triaxial Cell checklist.
5. Set-up the test with the Clisp Studio assistant, and complete the
Pressurising Triaxial Cell checklist before running the test stages.
6. When test stages are complete, end the test via Clip Studio and complete the
Draining Triaxial Cell checklist.
Results and Calculations:
• Sketch the failure mode of each sample.
• Calculate the moisture content of the soil as per Appendix A.
• Calculate the results as follows:
(i) For each sample tested:
• Find the failure strain (either the final value or.
A survey was conducted of 150 residents in Springdale, asking about their shopping habits and attitudes toward three local shopping areas: Springdale Mall, Downtown, and West Mall. The survey collected data on respondents' demographics and shopping behaviors. Point estimates and 95% confidence intervals were calculated for the average attitudes toward each shopping area based on interval scale questions. Confidence intervals were also determined for population proportions related to respondent sex and marital status. Sample sizes needed to estimate mean attitudes within 0.05 margins of error at 95% confidence were calculated.
Sheet1Learning Solultions Name:Version NumberMedium/Type:Lesson/ScenarioTaskOrderEventfunctionality descriptionGraphicsTextAnimationName the taskprovide name of screen/window/tab that is either new or needs to be modifieddescribe level of functionality needed - fully functional, view only, part functional part view only, etc.File names of screenprint JPEGs, gifs, tifs, and pngs.Text that must be programmed inDescribe internal movements or animations requiredLogin1Logon screenEntered text needs to move to the next screenlogin_dialog.jpgEnter your user name and password. For this exercise, use the name "student" and the password "learn".An arrow point to the login box.
What is the final product's medium (e.g., .SWF, .PPT, .PPS. Video, .WAV)
Think of sub-section as lesson or scenarios within the larger learning solution.
Sheet2
Sheet3
ALL STAR CAFÉ
NOVEMBER 2018
SALES PROFITS AND OPERATIONS
ACTION PLAN
MISSION STATEMENT: TO PROVIDE THE FRESHEST HIGH-QUALITY FOODS AND BEVERAGE PRODUCTS,
SERVED BY A FULLY TRAINED AND KNOWLEDGEABLE WELL TAKEN CARE OF STAFF PRODUCING,
OUTSTANDING PROFITS FOR OUR OWNERS
1) PERFECT EXECUTION OF OUR COMPANY’S MISSION STATEMENT AND CORE VALUES
BREAKDOWN
A. FRESHEST HIGHEST QUALITY PRODUCT INSURE PROPER RECEIVING, DATING, ROTATION OF
THE PRODUCT, PROPER INVENTORY LEVELS, INSURE ACCURATE ORDERS FOR LEVELS AS
WELL AS PREPARED PRODUCT
B. HIRE, TRAIN AND DEVELOP A KNOWLEDGEABLE STAFF THAT IS PAID APPROPRIATELY AND
GIVEN INCENTIVES TO MAINTAIN OPTIMAL PERFORMANCE. CONDUCT REGULAR EMPLOYEE
REVIEWS AND KEEP ISSUES OF COMMUNICATION OPEN
C. INSURE OPTIMAL PROFITS BY ENSURING THE BEST INDUSTRY PRICING MAKING SURE THAT
MARGINS ARE CONSISTENT WITH THE INDUSTRY.
2) ENSURING MANAGEMENT AND STAFF ADHERE TO POLICIES, PROCEDURES AND PROTOL
MANAGEMENT, STAFF AND SHIFT MEETINGS.
● BREAKDOWN- HAVE EMPLOYEE HANDBOOK AVAILABLE
● HAVE REGULAR STAFF AND MGMT MEETINGS
● SET POLICIES THAT ARE NOT CURRENTLY ENFORCED, DOCUMENTED.
3) RESPONSIBLE PARTY IS MAINTAINING A CLEAR ORGANIZED FACILITY
● USE OF CHECKLISTS
● STAFF UNDERSTAND EQUIPMENT
● STAFF UNDERSTANDS THEIR RESPONSIBILITIES
4) EFFECTIVE OVERSIGHT OF STAF IN CONSTRUCTION WITH MOMT TEAM AND HOW TO IDENTIFY
KEY PERSONNEL.
● REGULAR STAFF EVALUATION
● REGULAR STAFF PEP TALKS
REGULAR STAFF TRAINING SESSIONS
5) MONITORING THE DAILY+WEEKLY+MONTHLY FINANCIAL CONTROL SYSTEMS INCLUDING FLASH
REPORTS, INVENTORIES, EVALUATION, RECEIVING OF PRODUCT, MONITORING OF INVOICING,
S.P.M.H+ PRODUCTIVITY
A. UPDATE P.O.S, ASAP
B. BREAKDOWN OF REPORTS
C. ACCURATE REPORTING OF ALL MONITORED COSTS
6) OVERALL DEVELOPING AND CULTIVATING AN ENVIRONMENT AND CULTURE OF HIGH ENERGY
AND GUEST FIRST ORIENTED ATTITUDE THAT MOTIVATES AND PROMOTES TEAMWORK.
A. MANAGEMENT LEADS
B. STAFF ACCOLADES
C. ENERGY IS CONTAGIOUS!
7) ABILITY OF PERSONEL TO EVALUATE, ORGANIZA AND PRIORITIZE ACTIVITIES AND
RESPONSIBILITIES, INCLUDING LABOUR MANAGEMENT, EM.
Sheet1LMH10090H80M70L605040302010NumberRisk NameFull Risk CostRisk ProbabilityFactored Risk costRisk Impact to ProjectRisk Mitigation PlanPoint of ContactExpected Risk Retire date1$20,00020%$4,000L2$03$04$05$06$07$08$09$010$0$0$0
10
1
2
3
4
5
6
8
9
7
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Sheet3
Case Study:
Edward Bernays
Public Relations Pioneer
Who was Edward Bernays?
Born in Vienna in 1891, distant nephew of Sigmund Freud
His approach to public relations was to use symbols and the mass media to engineer consent
He claimed the public was essentially reactive
But the rise of the middle class meant that there was no longer the ruling class and the uneducated masses who followed dumbly . . .
What did he believe?
This emerging new social strata needed to be controlled and led.
He believed in a completely hierarchical view of society: the intelligent few have been charged with the responsibility of contemplating and influencing the tide of history and of dealing with the masses.
How did he deal with the masses?
Used sociology, psychology and economics and applied them to the messages and methods
He saw the PR expert as an applied social scientist educated to use an understanding of these three fields to influence and direct public attitudes (in a democratic society!)
How did he deal with the masses?
“The conscious and intelligent manipulation of the organized habits and opinions of the masses is an important element in a democratic society. Those who manipulate this unseen mechanism of society constitute an invisible government which is the true ruling power of our country.”
Edward Bernays
What is PR?
“Of course, you know, we don’t deal in images, we deal in reality.”
For Bernays, PR was about creating and projecting credible renditions of reality itself.
He called news any overt act which stands out of the routine.
A PR expert carries out an overt act to interrupt the routine to bring out a response.
PR is the science of creating circumstances which do not appear to be staged.
Edward Bernays
“The public relations counsel sometimes uses current stereotypes, sometimes combats them and sometimes created new ones. In using them, he very often brings to the public a stereotype they already know, to which he adds new ideas, this fortifies his own and gives a greater carrying power.”
Edward Bernays
He fully believed that to manipulate the public, one must know its public as well as know who influences that public
PR experts, as molders of public opinion, must be ongoing monitors of social attitudes.
Edward Bernays
Part of this influencing involved using the implied authority, i.e. the social power of certain groups or leaders
E.g. “Damaged Goods” – he promoted a play about syphillis by securing members of high society and doctors as advocates
To encourage people to eat more bacon, he launched a campaign in which a doctor promoted the benefits of a hearty breakfast
Lucky Strikes
In 1929, Bernays was hired by the tobacco company that made Lucky S.
Temple of Asclepius in Thrace. Excavation resultsKrassimira Luka
The temple and the sanctuary around were dedicated to Asklepios Zmidrenus. This name has been known since 1875 when an inscription dedicated to him was discovered in Rome. The inscription is dated in 227 AD and was left by soldiers originating from the city of Philippopolis (modern Plovdiv).
Beyond Degrees - Empowering the Workforce in the Context of Skills-First.pptxEduSkills OECD
Iván Bornacelly, Policy Analyst at the OECD Centre for Skills, OECD, presents at the webinar 'Tackling job market gaps with a skills-first approach' on 12 June 2024
This document provides an overview of wound healing, its functions, stages, mechanisms, factors affecting it, and complications.
A wound is a break in the integrity of the skin or tissues, which may be associated with disruption of the structure and function.
Healing is the body’s response to injury in an attempt to restore normal structure and functions.
Healing can occur in two ways: Regeneration and Repair
There are 4 phases of wound healing: hemostasis, inflammation, proliferation, and remodeling. This document also describes the mechanism of wound healing. Factors that affect healing include infection, uncontrolled diabetes, poor nutrition, age, anemia, the presence of foreign bodies, etc.
Complications of wound healing like infection, hyperpigmentation of scar, contractures, and keloid formation.
This presentation was provided by Racquel Jemison, Ph.D., Christina MacLaughlin, Ph.D., and Paulomi Majumder. Ph.D., all of the American Chemical Society, for the second session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session Two: 'Expanding Pathways to Publishing Careers,' was held June 13, 2024.
Shirley AinooThe following were my observations after watching t.docx
1. Shirley Ainoo
The following were my observations after watching the barn-
raising scene from the movie Witness.
Working for a common good - The Amish community were
committed to the common good that reached beyond private
interests, transcended sectarian commitments, and offered
human solidarity.
Carefully planned, defined purpose, and assigned roles - The
clearly defined purpose and assigned roles allowed the team to
focus its energies on specific aspect of the project and helped to
limit crossover into other aspects controlled by a different
agenda. This kept the project running smoothly with each team
member working on a specific task that contributed to the larger
project goal.
The team understood what it needed to accomplish and had the
resources/tools needed to be successful. According to research,
failing to provide adequate tools to complete a project can bog
down on an organization's team progress as members must
gather information and determine which strategies work the best
through a trial-and-error process (Anderson & Bell, 2014).
Empowered team members – There was more involvement from
empowered team members that lead to a more efficient team
productivity because members were contributing to the project
work at full capacity.
Good Leadership – There were effective communicators who
commanded the attention of their audience and made sure their
messages got across.
Great team success!
(Costello, 2011)
Reference:
Anderson, T. D., & Bell III, T. J. (2014). Incorporating project
management tools and techniques to manage student team
projects and the influence of leadership styles. ACET Journal of
Computer Education & Research, 1-14
2. Costello, R. (2011, October 6). Amish barn raising (as depicted
in the film “Witness”) [Video file]. Retrieved from:
https://www.youtube.com/watch?v=hCXCeV5RbHghttps://www.
youtube.com/watch?v=hCXCeV5RbHg
Keith Molinary
The Amish are extremely hard workers and know how to work
as a team. In the video, one of the first things you notice is the
fact that the whole community comes together to accomplish the
mission with one goal in mind. Each member of the team has
their specific roles and communicates effectively. Both the
men, women and children had a part to play to raise the barn
and because they knew exactly what they were supposed to do,
there was no confusion or arguments that could delay the
process. The video also depicted what it was like to have a new
person join the group. At first the team did not see the
newcomer as actually being part of the team because they did
not know how he would contribute or because his identity was
not established (LearningPoint, 2011). The new person to the
barn raising was accepted once he acquired “the knowledge,
behavior, and attitudes needed to participate fully as a member
of that team” which gave a good example of socialization
(What-when-how). The barn raising was successful for the
reasons mentioned above, but also because the group trusted one
another to do their part.
LearningPoint. (2011). Team member identity: Building the
foundation for a strong team. Retrieved from
http://learningpointinc.com/team-member-identity-building-the-
foundation-for-a-strong-team/
what-when-how. (n.d.). Managing relationships in virtual team
socialization (information science). Retrieved from http://what-
when-how.com/information-science-and-technology/managing-
relationships-in-virtual-team-socialization-information-science/
Nicole Tuitt
After watching this video, it was clear that the community came
together to build a barn. Each member within the community
3. relied on each other to accomplish the shared goal of building a
barn. This is an example of cohesion existing within this team.
A cohesive group member will act as one unit and are attached
to each other (Saylor, n.d.). An example of unity from this team
occurred when the men had to raise the top of the barn at the
same time. According to LearningPoint (2011), team member
identity is an important component is role clarification and
expectations, which all contributes to the team’s success. Roles
were clearly defined within the team and every member
appeared to know what was expected of them. Men had the role
of doing the hard work and women made the lunches as well as
quilts for the men. The children took on similar roles as well.
The young girls provided the workers with drinks and the young
boys were able to use the tools to help the men with the
building process (Costello, 2011). Based on this video, each
member seemed to trust one another based on how they all
worked well together. Studies have shown trust has had a
significant effect on the performance of a team (Peters &
Karren, 2009). One of the group members let an outside member
join their team and no on one the team questioned the actions of
this member. The team members welcomed the new member
once they joined the group and seemed to trust the judgement of
the team member.
References:
Aceepting member- outsidCostello, R. (2011, October 6). amish
barn raising (as depicted in the film “Witness”) [Video file].
Retrieved from
https://www.youtube.com/watch?v=hCXCeV5RbHg
LearningPoint. (2011). Team member identity: Building the
foundation for a strong team. Retrieved from
http://learningpointinc.com/team-member-identity-building-the-
foundation-for-a-strong-team/
Peters, L., & Karren, R.J. (2009). An examination of the roles
of trust and functional diversity on virtual team performance
ratings. Group & Organization Management, 34(4), 479-504.
doi:10.1177/1059601107312170
4. Saylor. (n.d.). Chapter 9. Managing groups and teams. Retrieved
from http://saylor.org/site/wp-
content/uploads/2011/06/BUS208-6.2.pdf
Running head: REDESIGNING ABACUS INC 1
REDESIGNING ABACUS INC 3
ABC Abacus Project
Student’s Name
Colorado Technical University
Abstract
ABC Abacus Inc is an Information Technology Company which
operates under a Business to Business (b2b) model with its
primary objective being to design and sell software to academic
institutions. In its initial days, the firm was the industry leader
in terms of innovation and customer satisfaction. In the recent
past, however, the firm has recorded a slowdown of profits, a
problem which is partly attributed to its outdated software
architecture. This paper explores the firm’s current systems to
identify the shortfalls that are leading to this slowdown. Based
on the identified shortfalls, the paper recommends several
courses of action that could be implemented to help the
company maximize its competitive advantage against the
backdrop of the stiffening competition in the industry. To
achieve the mentioned objectives, the author of the report
5. quantitatively gathered data regarding the firm’s current
systems. The quantitative approach of data collection involved
use of observations and online surveys. After carefully
analyzing the data, it became evident that the company’s
business model was outdated and ineffective and needed to be
redesigned. In that regard, the report has outlined the courses of
action that the executives of the firm need to initiate to restore
the company to its initial position.
Table of Contents
Abstract 2
Introduction 4
Background about the Organisation 4
Methodology 5
Data Collection Procedures 5
Observations...........................................................................
................6
Online
Surveys...................................................................................
....7
Data Analysis 11
Checking Data Normality 11
RESULTS 12
As is
Model………………………………………………...……...…12
Issues with the
Process…………………………………………….....13
Recommendations for
Improvement……………………………………………………..14
6. Recommendations
Explained…………………………………………………….14
Evidence to support the
Recommendations………………………………….…..16
Bring Your Own Device
(BYOD)……………………………...……16
Business Process
Reengineering…………………………………..…17
Benefits accruing from the
Recommendations……………………….………….19
Implementation
Challenges………………………………………………………20
Conclusion……………………………………………………………
…….…………….21
References 24
ABC Abacus Project
Introduction
Abacus Inc is one of the leading educational software vendors
in the US. During its initial days in the industry, the company
was highly profitable and recorded high number of returning
customers. As time went by, however, the firm relaxed on its
innovation endeavors and it is currently struggling with
diminishing profits. The decline in profits comes in the
backdrop of the changing customer needs and the growing
demand for educational software (Dumas et al. 2013). The
decline in profits has largely been attributed by lack of
innovation and the reluctance by the firm to redesign its current
business model. In the recent past, customers have complained
about poor services by the firm which may negatively affect its
overall profitability in the long run. This underscores the need
for the firm to redesign its business model to retain its
competitive advantage. This report was prepared to inform the
company’s executives about the possible courses of action that
they can take to restore the firm to its initial position. The
report was prepared based on the challenges identified by the
7. author using quantitative approaches- observation and online
surveys.
Background about the Organization
Abacus Inc. is a private limited company which was
incorporated in 1983 with its primary objective being to design
and sell educational software. The company’s headquarters are
located in San Diego, California but has several other branches
within the country (Abacus Technology Corporation, 2017).
Initially, the company’s operations were limited to San Diego,
but today, the firm operates in several other cities across the
US. The company’s rapid growth has been largely facilitated by
mergers and acquisition whereby the company keeps on
partnering with other technology firms to expand its reach and
to reduce competition (Abacus Technology Corporation, 2017).
In addition to mergers and acquisition, the company was
initially innovative and kept on improving customer experience.
However, today the company seems to have relaxed its
innovation strategies and it now faces several challenges
emanating from the changing needs of customers as well as the
rising demand for educational software. As it currently stands,
the company’s current business model does not support the
changing customer needs neither does it support the rise in
demand for software. This underscores the need to redesign the
firm’s business model to ensure that it does not lose its market
share to the rivals.
Methodology
The purpose of this project was to uncover the possible ways in
which firms in the software industry could maximize their
market shares by increasing their efficiency. This objective was
achieved by analyzing the challenges facing ABC Abacus Inc
which is a firm operating in the software industry. The analysis
was achieved by quantitatively collecting data pertaining to the
challenges currently facing the firm through observations and
online surveys. Based on the identified challenges, a set of
recommendations were developed to remedy the problems.
Data Collection Procedures
8. To accurately paint a picture of the current situation in the
company and to develop appropriate recommendations, the
author of this paper gathered quantitative data pertaining to the
problem. The research was based on the following research
questions:
a) What are the immediate problems facing ABC Abacus Inc?
b) What can Abacus Inc do to mitigate the problem to retain its
competitive advantage?
c) What are the benefits that will accrue to the company as a
result of implementing the recommended changers?
The quantitative approaches used to collect the data were
observation and online surveys. The approaches were in line
with the quantitative method which entails collecting data and
analyzing it statistically (Brannen, 2017).
Observations
One of the methods that were used to collect data
regarding the company was observation in which the author of
this work visited the company’s premises during the usual
working hours. The author resolved to use this tool after
obtaining written consent from one of the executives. The
consent document is shown in figure 1 below. The choice of this
tool for this study was informed by the fact that it would allow
the researcher to obtain first-hand information regarding the
current situation. Additionally, the tool would facilitate
collection of additional data that could not otherwise be
collected using interviews and online surveys due to possible
reluctance by the participants to disclose certain information.
The observation went on for 14 days. During the first two days
of the study, the author was oriented into the company. The
orientation process involved detailed introductions to the
overall organization culture as well as its missions and visions.
Additionally, the author was introduced to the departmental
heads who were friendly and ready to facilitate the research.
Still on the orientation, the author was also introduced to the
firm’s business model and the software it designs.
During the subsequent days, the author visited each of the 6
9. departments and observed as the employees performed their
tasks. The author’s main focus was on the engineering
department where they spent about 6 days observing as the
customers orders were being executed. Another department that
got the author’s attention is the sales department in which he
spent 5 days. The other 2 days were spent on other departments,
such as, the accounting and the procuring departments. During
the observations, the author could interact with the staffs to
ascertain whether the observations were right. Each material
observation was recorded on a note book and formed the basis
for designing the online surveys that would later be used
alongside the observations.
Figure 1: Consent Document from Abacus to Conduct Research
Online Surveys
In addition to observations, the author also utilized online
surveys to collect additional data regarding the topic under
consideration. Two types of surveys were used to collect data
from the participants based on the target group. Survey 1 was
meant to collect data from employees while survey 2 was used
to collect data from experts in the software industry. The survey
documents that were used to solicit data from the employees
were prepared based on the findings from the observations. As
noted previously in this paper observations preceded the online
surveys which imply that the author had gained substantial
knowledge regarding the challenges facing the firm. Therefore,
the author deemed it appropriate to base the questions on the
challenges observed. The survey document used to collect data
from the experts was designed in such a way that it contained
questions which targeted at collecting expert opinion about the
possible ways to fix the problems observed in the company.
To ensure that the participants gave correct information, the
author created survey guides and distributed them to the
participants a week prior to the actual study. The guides
contained information regarding the objectives of the study as
10. well as clear guidelines on how to answer the questions. The
guides were distributed to the participants through their
respective email addresses. After the elapse of the 1 week, the
survey documents were then sent to the participants via mail.
Each employee survey document contained 10 closed-ended
questions and 10 open-ended questions which targeted on
collecting data regarding the topic of the study (Figure 2, 3, 4
below). Those for the experts, on the other hand, contained 10
open ended questions (Figure 5 below). The participants were
allowed 3 days in which they had to answer all the questions
and send back the survey documents to the researcher.
Figure 2: Part 1 of Employee Survey
Figure 3: Part 1 of the Employee Survey
Figure 4: Part 2 of the Employee Survey
Figure 5: Expert Survey Document
Data Analysis
Given that this was a quantitative study, the data obtained was
analyzed using regression analysis tool. The tool was used to
investigate the relationships between the poor performance of
the firm and its outdated business model. Additionally, the tool
enabled the author to measure the relationship between the poor
performance of the firm and its failure to offer post installation
support and maintenance services. In addition to the regression
analysis tool, the author used the SPSS software to analyze data
regarding the problems facing the firm and the possible
approaches to remedy the shortfalls as proposed by the experts.
To facilitate this analysis, all similar responses were identified
and grouped. The next step involved assigning each group a
special code which would then be input to the computer for
analysis.
Checking of Data Normality
11. Data normality refers to the extent to which the data collected
from the sample population is representative of the real
situation on the ground. Research indicates that about 50% of
the published research findings have at least one error hence the
need to conduct normality checks on the collected data (Teddlie
& Tashakkori, 2009). The connection between the data and
erroneous findings may be explained from the point of view that
the parametric tests (correlation, regression, t tests, and analysis
of variance) are based on the presumption that all the tested
data is taken from a sample population that is normally
distributed. However, this is not always the case, and hence,
researchers need to check data normality using the available
techniques. There are different methods for checking data
normality that are available for researchers. However, for the
purposes of this research, the data normality tests were
conducted using the SPSS software. The use of the software to
conduct data normality tests was informed by the view that it
provides reliable results regarding the checks and saves much
time compared to manual checks (Cohen et al. 2015). Based on
the results from the software, the data was deemed normal
because the black line formed a bell-shaped curve as illustrated
in the figure below:
Figure 6: Data Normality Graph
Results
As is Model
Based on the data obtained from observations and online
surveys, the organization faces several issues that limit its
productivity and profitability. As the author observed, the
company has 6 departments which are sales, procurement,
accounting, engineering, marketing, and human resource. The
departments are headed by qualified departmental heads that are
recruited by the HR department. Although the firm has an
established IT infrastructure, interdepartmental communication
is rarely present. Communication is mostly manual with each
department communicating with the other departments
12. manually. The organization has several computers in its head
office with each department having almost equal number of
computers. However, the firm lacks a well established network
which hinders computerized inter-departmental communication.
Typically, the order execution process starts when a customer
places an order with the sales department. This department
records the order details and passes the same to the engineering
department for execution. After execution, the order is sent
back to the accounting department for billing. After the
payment, the customer receives his or her order from the
marketing department. The customers never participate in the
engineering process and they are never allowed to customize the
software.
Issues with the Process
As it currently stands the software that the company sells
to its customers is uniform which implies that it provides no
room for the procuring institutions to customize their software
based on their specific needs. It is important to note that
institutions vary by size and they have unique needs (Harrison,
2015). Therefore, it is important for the firm to allow its
customers to customize the software to align with their personal
needs. Therefore, one of the major setbacks facing the firm is
lack of a customer-centered model which would facilitate
customization of its software.
The other shortfall that the company faces is lack of a proper
after sales service strategy to provide IT support after the sale
of the software. Generally, the institutions that buy the software
may not have the right skills on the appropriate usage of the
software. The customers may require professional assistance to
appropriately use the software. Additionally, the buying
institutions may need continuous support and maintenance. This
underscores the need for the company to employ enough
competent staffs to train the customers on the appropriate use of
the software.
The other issue that was noted through observations and
the online surveys was that the company’s software could not be
13. installed on a mobile phone. The software only operated on
computers apparently due to its large size and features. This is
a major limitation because most people prefer using their
mobile phones to access internet services as opposed to personal
computers. The company would benefit greatly by designing a
version of the same software that is mobile phone –supported to
increase its accessibility and ease of use.
Recommendations for Improvement
Based on the results described above, the author developed
several recommendations which could be used to enhance the
company’s performance in the long run. The recommendations
are listed hereafter:
· Business Process Re-engineering
· Introduction of Bring Your Own Devices (BYOD)
· Create a sound communication system within the firm
· Allow Software Customisation
· Recruit a special group of engineers to provide continuous
support and maintenance for customers
· Create a continuous training program for the employees
Recommendations Explained
One of the recommendations for organization improvement is
overhaul process re-engineering. As indicated previously in this
paper, the software which the company sells to its customers is
never customized which implies that customers buy software
with similar features irrespective of their sizes. This is
problematic because each institution has its own individual
needs which underscore the need for the company to allow the
customers to dictate the features that they need in the
customized software. By adopting the idea of Business Process
Re-engineering (BPR), the firm may easily resolve this issue
which may lead to high customer satisfaction. By definition,
BPR refers to “an approach to change management in which the
related tasks required to obtain a specific business outcome are
radically redesigned” (Harrison, 2015; p. 23). In the
contemporary business environment, Business Process Re-
engineering (BPR) has revolutionized the software industry.
14. Currently, many software companies focus on redesigning and
rethinking the ways work should be done better to ensure that
the mission of the organization is achieved as well as to reduce
the costs of operation and minimize process redundancies. The
process of redesigning how work is done by the organization
basically form what is referred to as business process
reengineering (BPR), business transformation, business process
change management or business process redesign. BPR starts
with an intensive assessment of the strategic goals, mission, and
customer needs of the organization. BPR in ABC abacus should
specifically target changing the way the software are engineered
as well as allow customers to participate in the engineering
process.
The other proposed course of action is the implementation of
the concept of Bring Your Own Devise (BYOD) within the
organization to enhance communication amongst the employees
and also to retain the best talents. BYOD involves allowing
employees to access an organization’s network using their own
portable devices (Hayes & Kotwica, 2013). According to
Burroughs (2014), one of the reasons why firms should embrace
BYOD is that it leads to increased productivity for the
concerned organization. This gain comes as a result of the
motivation that employees exhibit when using their favorite
mobile devices as opposed to specific firm-imposed devices.
Additionally, the mobile devices allow the employees to use
devices which they are usually conversant with which leads to
faster processing of data and requests (Disterer & Kleiner,
2013). Based on the evidence analyzed above, it would be
important for ABC to adopt this important concept to ensure
that communication within the firm is enhanced. BYOD will
also make information more accessible to the employees as and
when it is needed. Under the proposed arrangement, the firm
will be required to recruit qualified personnel who will be
required to oversee the process of providing support to the
customers. These employees need to have access to information
to successfully execute their mandate with ease.
15. Next, the company needs to recruit a team of experts who would
be charged with the responsibility of offering support and
maintenance of the software on behalf of the customers. Hoch et
al. (2000) argues that companies in the software industry that
give post installation support and maintenance services tend to
outsmart the rivals because customers tend to achieve high
levels of satisfaction. As it currently stands, ABC Abacus does
not offer such services which make the software unattractive to
the clients. Given that the company’s major clients are
educational institutions, there needs to be 24/7 support because
the clients may not have the technical knowhow to fix problems
when they arise. Additionally, the clients may not possess the
right skills to independently manage the software without
proper training. The company should take the responsibility of
training the customers about the operations of the software to
ensure that they leap maximum benefits.
Evidence to support the Recommendations
Bring Your Own Device (BYOD)
In the recent past, the topic of BYOD has attracted numerous
researchers who seek to unravel the benefits accruing from the
concept. Consequently, a wide body of literature has developed
regarding the subject. Afreen (2014) argues that the concept of
BYOD has in the recent past gained much applicability in the
contemporary organizations. One of the reasons why BYOB has
attracted the attention of most organizations is that it facilitates
flexibility of workers and also leads to longer working hours
(Hayes & Kotwica, 2013). This argument is grounded on the
fact that employees carry home with them their portable devices
which ensures that they communicate with other employees
from their homes. Such communication leads to data sharing at
the employees’ convenience.
French, Guo & Shim (2014) found that organizations that had
embraced BYOD attracted and retained the best talents. In the
recent past, organizations all over the globe have recorded an
increase in the number of youthful employees who are very
attracted to new technology. Allowing them to use their favorite
16. devices inside and outside the workplace increases their job
satisfaction leading to low staff turnover (Hayes& Kotwica,
2013). An example of an organization that has successfully used
BYOD to attract and retain young employees is Sap. Through its
SAP’s BYOD program, the firm has reported an increase in the
number of youthful employees especially in its Australian and
New Zealand branches which has resulted in enhanced
productivity (French et al. 2014). However, in as much as
organizations need to embrace BYOB, they need to formulate
appropriate security policies to ensure that the infrastructure
remains safe (Keyes, 2013). This view is informed by the fact
that allowing employees to access the organization’s network
using their own devices may predispose the firm to various
security risk which include loss of company data in case a
device is lost or stolen, inappropriate use of the network, and
external attacks among others (Hayes& Kotwica, 2013).
Business Process Reengineering
Traditionally, when creating information systems of companies,
developers based their endeavors on data (Harrison, 2015). As a
result, the approaches they used to model systems were oriented
towards describing data on the realities of the real world and
their interrelations, but not on the behavior of these entities.
Because reengineering is process-oriented, not data-driven,
traditional approaches have proven inadequate (Harmon &
Trends, 2010). The object-oriented approach is the only
approach so far that allows to describe both data about entities
and their behavior. In addition, it provides the creation of
transparent, easily modifiable business models and information
systems that allow the reuse of individual components. CASE-
technologies were used in reengineering practically from the
moment of its appearance. However, their orientation toward the
developers of information systems has led to the fact that now
they are beginning to be combined with other modern
technologies - first of all, with object-oriented technologies
(Harmon, 2003).Simulation modeling provides not only the
most profound representation of models for non-programmers,
17. but also the most complete means of analyzing such models.
Models are created in the form of flow diagrams, which
represent the main working procedures used in the company,
describes their behavior, as well as information and material
flows between them. However, the construction of real
simulation models is a laborious process, and their detailed
analysis, which goes beyond simple collection of statistics by
time and cost, often requires special training from the user. To
describe the working procedures, additional programming may
be necessary (Harmon & Trends, 2010).To overcome these
difficulties, today they begin to use the methods of knowledge
engineering. Although reengineering is applicable in virtually
all industries, software industry reap the most benefits from
process reengineering concepts.
The experience of reengineering shows that a truly successful
and innovative introduction of information technology is a
unique creative process: managers and IT professionals, when
they get acquainted with IT methods, make discoveries about
the possibilities of using them in their particular business
(Harmon, 2003). At the same time, the creation of high-quality
information systems requires the participation of IT
professionals. There is a problem of finding a common language
that stands in the way of integration of modern modeling
technologies and the development of complex systems: object-
oriented methods, CASE-technologies, knowledge engineering,
simulation processes and rapid application development
methods RAD (Rapid Application Development) (Snider, da
Silveira & Balakrishnan, 2009).
Software vendors can improve their services by adopting an
integrated approach to support reengineering of their services
(Mao & Zhang, 2008). An integrated approach to support of
reengineering can be found on the example of one of the
promising tools BPR - the system ReThink (Harmon & Trends,
2010), developed by Gensym (USA). This system combines the
capabilities of key modern information technologies: a
graphical object-oriented language for describing models and
18. projects, animation and simulation tools for reconstructed
processes, methods of artificial intelligence for the full and
adequate presentation of expert knowledge about processes. All
this has opened access to direct modeling and reconstruction of
business processes to a new group of users - managers.
Benefits accruing from the Recommendations
One of the benefits that may accrue to the firm as a result
of implementing the above strategies is increased customer
satisfaction and enhanced competitive advantage. According to
Sageer, Rafat & Agarwal (2012), customer satisfaction refers to
the measure of how well a product or service meets the
customers’ needs. Competitive advantage, on the other hand,
refers to a measure of how well a company’s goods or services
perform in the market. Both customer satisfaction and
competitive advantage are achieved by offering high quality
goods and services at an affordable price. A firm must,
therefore, strive to make its products valuable, rare, non
substitutable, and expensive to imitate (Dahlgaard, Khanji &
Kristensen, 2008). In regard, to ABC Abacus, the company will
achieve customer satisfaction by allowing the customers to
customize the software to align with their individual needs.
Additionally, the availability of support and maintenance
services will ensure that the customers do not experience
difficulties when using the software for their educational
endeavors. This will ultimately result in high customer
satisfaction and high competitive advantage. Additionally, it
will result in better reviews by the customers which will in turn
lead to the flow of new customers and increased customer
loyalty.
The other benefit accruing to the firm as a result of
implementing the recommendations is possible attraction and
retention of the best talents. This view is premised on the fact
that once the company implements the BYOD concept, the
employees will be in position to bring in their own devises into
the firm. Additionally, the firm is set to introduce a continuous
training program for the entire workforce. According to Goetsch
19. & Davis (2014), employees are more concerned about job
security which underscores the need for firms to guarantee them
of their job security. By offering developmental programs, such
as, the proposed continuous training, the firm will have
achieved employees’ job satisfaction in part. This assertion is
grounded on the view that the employees will feel more secure
having undertaken additional job based training. In addition to
the job satisfaction achieved through the developmental
programs, the BYOD concept will ensure that younger
employees feel comfortable working in the firm. Evidence
suggests that young employees may be more productive
compared to the older ones (Goetsch & Davis, 2014). The
introduction of BYOD will attract younger employees which
will, in turn, lead to increased productivity of the firm.
Lastly, the firm will achieve efficiency and low lead times in
the long run. Efficiency would be achieved from the fact that
the employees would receive additional training about the
business processes. Additionally, through the BYOD strategy,
the employees would be in a position to access useful data as
and when they need it. This will increase their overall
performance which will reduce customer complaints in the long
run.
Implementation Challenges
However, in as much as there are benefits that will accrue to the
firm as a result of executing the recommendations given above,
there are issues that may limit their successful implementation.
One of the challenges that the firm may face in the process of
implementing the recommendations is lack of the right
infrastructure. ABC Abacus Inc’s computers, for instance, are
not as modern as it would be expected. The computers have
moderate configurations and minimal access to the Internet.
Given that one of the recommendations entail the introduction
of the BYOD concept, it would be advisable for the company to
procure modern computers and replace the existing ones. In
addition to replacing the current computers, the company would
face security challenges which could either be internal or
20. external. This challenge would be compounded by the fact that
the company would allow the employees to access the
company’s network using their own devices. Giving the
employees such freedom would predispose the firm to the risk
of security breaches. In that regard, the firm might have to
invest a substantial amount of money on securing its
infrastructure. Additionally, it will have to train the employees
about the best practices to ensure that the infrastructure is safe.
The other issue that may limit the successful implementation of
the recommendations is employee resistance. According to
Cartwright & Pappas (2008), employees are reluctant to accept
changes in business processes for fear of losing their jobs and
the assumption that the changes might complicate their work. In
the past, several companies have faced resistance from
employees as they tried to implement changes into their
business processes. ABC Abacus may also find itself in the
midst of similar problems because the employees may not easily
accept the changes. As the author observed during the research,
majority of the employees of the company are above 40 years
and they may feel that the introduction of the BYOD concept is
a threat to their jobs. Additionally, the employees may feel that
the introduction of customisation and after sales maintenance
will complicate their work. The mentioned misconceptions
would ultimately result in resistance which would derail the
process of implementing the recommendations. To avert such
resistance, the company need to train the entire workforce about
the benefits accruing to the firm as a result of the changes. The
employees should be advised that the changes will benefit the
entire firm and not a single individual. In addition, the company
should establish a proper internal communication system within
the firm to ensure that the employees’ concerns are
communicated to the management as they arise.
Conclusion
ABC Abacus Inc is a software vending company which was
established in 1983. The company’s primary objective is to
create and market educational software with its main customers
21. being the learning institutions located in the US. Since its
establishment, the company remained innovative and acquired a
considerable market share in the software industry. However,
based on its recent financial statements, it is evident that the
firm is losing its market share to its rivals. The loss in market
share has been greatly attributed to its inability to seal the gaps
in customer satisfaction. Its outdated business model has
specifically led to the decline in the company’s profits. In an
attempt to remedy the situation, this project was undertaken
with a view to uncover the real causes of the declining profits.
To understand the challenges affecting the firm, the author
of this report used a quantitative approach to gather the relevant
data from the firm. This approach involved use of observations
and online surveys to collect data regarding the problem at
hand. The first tool, observation, entailed visiting the firm
during the official working hours to directly observe the
workers as they executed their duties. The other tool, online
surveys, involved collecting data using surveys which were
distributed to the participants through their respective email
addresses. The surveys were prepared in two different forms.
The first type of the surveys targeted the employees and the
main objective was to collect data regarding the challenges
facing the firm. The other type of survey, on the other hand,
targeted gathering data concerning the possible courses of
action that the firm can undertake to remedy the problems.
The result of the study revealed that the most pertinent cause of
the declining profits was the firm’s outdated business model.
Under the current model, the firm does not allow the customers
to customize their software. Consequently, the buyer
institutions end up acquiring software that does not meet their
specific needs. The other cause of the diminished profits was
the firm’s lack of a proper customer training program and lack
of post installation support services. To remedy the identified
problems, this report has recommended the following courses of
action: business process re-engineering, introduction of Bring
Your Own Devices (BYOD), creation of a sound communication
22. system within the firm, allowing software customisation,
recruitment of a special group of engineers to provide
continuous support and maintenance for customers, and
introduction of a continuous training program for the
employees. The listed recommendations are described in details
in the body of the paper.
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