SlideShare a Scribd company logo
1 of 1
Download to read offline
Contact: ©2014 Client Success Group 
Bill Ezell, Founder, owner Inland Northwest – Silicon Valley and Beyond 
Cell 408 807 0917 www.clientsuccessgroup.com 
bezell@clientsuccessgroup.com www.linkedin.com/in/billezell 
Client Success Group 
Overview 
Health and wellness care to remote and rural organizations and clinics. 
Markets 
Rural & Community Hospitals 
Clinical Provider Services 
Wellness Provider Services 
Applications 
- Cloud services platform 
- Data and integration support 
- Application and hosting support 
- Telemedicine, eHealth 
Profile 
- One of largest providers 
- Clients are largest organizations serving rural markets 
- Security, telecoms and mobile expertise 
Keys to Revenue Acceleration – Our Focus 
Market: Value proposition weak or market timing off 
Business Model: Customer acquisition costs under-estimated 
Strategies: Failure to uniquely differentiate your company and offering to answer the question, “Why is your business exceptional?” and “Why should I buy from you?” 
Management Team: lacks execution and customer acquisition experience. 
Finance: Lack of cash needed to reach milestone(s) 
Product & MVP: Not aligned to buyer’s needs. 
Case Study: Expanding Healthcare to Remote & Rural Markets 
Situation 
A leading provider of quality Healthcare IT services for the rural and community markets is experiencing exceptional growth in their target markets. They are the primary provider of healthcare and IT services for one of the largest community healthcare organizations in the country and are present in 82 data centers. 
Needed was way to continue growth through expansion of strategic partnerships, applications and services. Further, the company desired to achieve these goals without significant increase in budget or resources. 
Solution 
After an assessment of their current portfolio, we began discussions around adding applications that enhance their current portfolio, both performance and value. 
We began working with one of our partners who specializes in the rapid acceleration of innovative technology into established enterprises. Within 5 weeks we’d identified several healthcare and wellness products we felt were a great fit to their existing portfolio, two already added and in their channels. 
In addition, CSG has identified three additional healthcare solutions well suited for distribution which significantly increased their exposure to qualified markets and buyers. 
The Five Essentials for Launch and Expansion 
1. Planning: What are we trying to accomplish and how will it be measured? 
2. Vision & Strategy: How will you enter the market? Why are you exceptional? How do you want to be perceived by your markets and customers? Competitors? 
3. Readiness Assessment: Do you have resources and budget to achieve GTM? 
4. Segments & Targets: Have you changed the rules to create new markets or minimize competition? Is your messaging compelling and aligned to your buyer’s requirements? Is your offering aligned to your buyer’s requirements? Do you have metrics to measure business value received? 
5. Go to market & Product Launch: Defined milestones? Is your sales process aligned to buyer requirements? How do you know? Are your channels defined and in place? Do you have metrics for market/customer adoption?

More Related Content

Viewers also liked

Community Connections Report 2012
Community Connections Report 2012Community Connections Report 2012
Community Connections Report 2012
Eileen Hughes
 
La conservación de la ballena gris
La conservación de la ballena grisLa conservación de la ballena gris
La conservación de la ballena gris
dn l cas
 
Case selection part 1 ( local factors )
Case selection  part 1 ( local factors )Case selection  part 1 ( local factors )
Case selection part 1 ( local factors )
Mohammad Omar
 
オープンソースのOTRSで、ITIL準拠の運用管理ができるって、本当ですか?どこから始めればよいですか?OTRS勉強会
オープンソースのOTRSで、ITIL準拠の運用管理ができるって、本当ですか?どこから始めればよいですか?OTRS勉強会オープンソースのOTRSで、ITIL準拠の運用管理ができるって、本当ですか?どこから始めればよいですか?OTRS勉強会
オープンソースのOTRSで、ITIL準拠の運用管理ができるって、本当ですか?どこから始めればよいですか?OTRS勉強会
マジセミ by (株)オープンソース活用研究所
 

Viewers also liked (10)

Community Connections Report 2012
Community Connections Report 2012Community Connections Report 2012
Community Connections Report 2012
 
La conservación de la ballena gris
La conservación de la ballena grisLa conservación de la ballena gris
La conservación de la ballena gris
 
matlab simulink مكتبة العناصر المتقطعة
 matlab simulink مكتبة العناصر المتقطعة matlab simulink مكتبة العناصر المتقطعة
matlab simulink مكتبة العناصر المتقطعة
 
Come posizionare una attività locale nei motori di ricerca
Come posizionare una attività locale nei motori di ricercaCome posizionare una attività locale nei motori di ricerca
Come posizionare una attività locale nei motori di ricerca
 
Case selection part 1 ( local factors )
Case selection  part 1 ( local factors )Case selection  part 1 ( local factors )
Case selection part 1 ( local factors )
 
John Deere
John DeereJohn Deere
John Deere
 
عبد الرحمن بدوي - مذاهب الاسلاميين - المعتزلة الاشاعرة الاسماعيلية القرامطة ا...
عبد الرحمن بدوي - مذاهب الاسلاميين - المعتزلة الاشاعرة الاسماعيلية القرامطة ا...عبد الرحمن بدوي - مذاهب الاسلاميين - المعتزلة الاشاعرة الاسماعيلية القرامطة ا...
عبد الرحمن بدوي - مذاهب الاسلاميين - المعتزلة الاشاعرة الاسماعيلية القرامطة ا...
 
Learning in Collaborative and Motivational Environments
Learning in Collaborative and Motivational EnvironmentsLearning in Collaborative and Motivational Environments
Learning in Collaborative and Motivational Environments
 
オープンソースのOTRSで、ITIL準拠の運用管理ができるって、本当ですか?どこから始めればよいですか?OTRS勉強会
オープンソースのOTRSで、ITIL準拠の運用管理ができるって、本当ですか?どこから始めればよいですか?OTRS勉強会オープンソースのOTRSで、ITIL準拠の運用管理ができるって、本当ですか?どこから始めればよいですか?OTRS勉強会
オープンソースのOTRSで、ITIL準拠の運用管理ができるって、本当ですか?どこから始めればよいですか?OTRS勉強会
 
Inventos que cambiaron el mundo,primera parte.
Inventos que cambiaron el mundo,primera parte.Inventos que cambiaron el mundo,primera parte.
Inventos que cambiaron el mundo,primera parte.
 

Recently uploaded

Catheterization Procedure by Anushri Srivastav.pptx
Catheterization Procedure by Anushri Srivastav.pptxCatheterization Procedure by Anushri Srivastav.pptx
Catheterization Procedure by Anushri Srivastav.pptx
AnushriSrivastav
 

Recently uploaded (20)

GOUT and it's Management with All the catagories like; Defination, Type, Sym...
GOUT and it's Management with All the catagories like;  Defination, Type, Sym...GOUT and it's Management with All the catagories like;  Defination, Type, Sym...
GOUT and it's Management with All the catagories like; Defination, Type, Sym...
 
The Pfizer testimony by Melissa Mac Atee
The Pfizer testimony by Melissa Mac AteeThe Pfizer testimony by Melissa Mac Atee
The Pfizer testimony by Melissa Mac Atee
 
Case Presentation: Severe microcytic hypochromic iron deficiency anemia with ...
Case Presentation: Severe microcytic hypochromic iron deficiency anemia with ...Case Presentation: Severe microcytic hypochromic iron deficiency anemia with ...
Case Presentation: Severe microcytic hypochromic iron deficiency anemia with ...
 
PSYCHOLOGICAL ASPECTS OF REHAB. IN PHYSIOTHERAPY..pdf
PSYCHOLOGICAL ASPECTS OF REHAB. IN PHYSIOTHERAPY..pdfPSYCHOLOGICAL ASPECTS OF REHAB. IN PHYSIOTHERAPY..pdf
PSYCHOLOGICAL ASPECTS OF REHAB. IN PHYSIOTHERAPY..pdf
 
Giudeline: Adverse event CTCAE version 5.pdf
Giudeline: Adverse event CTCAE version 5.pdfGiudeline: Adverse event CTCAE version 5.pdf
Giudeline: Adverse event CTCAE version 5.pdf
 
Catheterization Procedure by Anushri Srivastav.pptx
Catheterization Procedure by Anushri Srivastav.pptxCatheterization Procedure by Anushri Srivastav.pptx
Catheterization Procedure by Anushri Srivastav.pptx
 
An overview of Muir Wood Adolescent and Family Services teen treatment progra...
An overview of Muir Wood Adolescent and Family Services teen treatment progra...An overview of Muir Wood Adolescent and Family Services teen treatment progra...
An overview of Muir Wood Adolescent and Family Services teen treatment progra...
 
Mike Lowe’s cancer fight lowe strong shirt
Mike Lowe’s cancer fight lowe strong shirtMike Lowe’s cancer fight lowe strong shirt
Mike Lowe’s cancer fight lowe strong shirt
 
Session-1-MBFHI-A-part-of-the-Global-Strategy.ppt
Session-1-MBFHI-A-part-of-the-Global-Strategy.pptSession-1-MBFHI-A-part-of-the-Global-Strategy.ppt
Session-1-MBFHI-A-part-of-the-Global-Strategy.ppt
 
Mental Health Startup Pitch Deck Presentation
Mental Health Startup Pitch Deck PresentationMental Health Startup Pitch Deck Presentation
Mental Health Startup Pitch Deck Presentation
 
Case Presentation: CRYPTOCOCCAL MENINGITIS & ORAL CANDIDIASIS –Opportunistic ...
Case Presentation: CRYPTOCOCCAL MENINGITIS & ORAL CANDIDIASIS –Opportunistic ...Case Presentation: CRYPTOCOCCAL MENINGITIS & ORAL CANDIDIASIS –Opportunistic ...
Case Presentation: CRYPTOCOCCAL MENINGITIS & ORAL CANDIDIASIS –Opportunistic ...
 
Presentation on Cleft Lip and Cleft Palate
Presentation on Cleft Lip and Cleft PalatePresentation on Cleft Lip and Cleft Palate
Presentation on Cleft Lip and Cleft Palate
 
Session-5-Birthing-Practices-Breastfeeding (1).ppt
Session-5-Birthing-Practices-Breastfeeding (1).pptSession-5-Birthing-Practices-Breastfeeding (1).ppt
Session-5-Birthing-Practices-Breastfeeding (1).ppt
 
Leadership Style - Code and Rapid Response Workshop
Leadership Style - Code and Rapid Response WorkshopLeadership Style - Code and Rapid Response Workshop
Leadership Style - Code and Rapid Response Workshop
 
clostridiumbotulinum- BY Muzammil Ahmed Siddiqui.pptx
clostridiumbotulinum- BY Muzammil Ahmed Siddiqui.pptxclostridiumbotulinum- BY Muzammil Ahmed Siddiqui.pptx
clostridiumbotulinum- BY Muzammil Ahmed Siddiqui.pptx
 
Antiepileptic-Drugs-and-Congenital-Anomalies copy.pptx
Antiepileptic-Drugs-and-Congenital-Anomalies copy.pptxAntiepileptic-Drugs-and-Congenital-Anomalies copy.pptx
Antiepileptic-Drugs-and-Congenital-Anomalies copy.pptx
 
Homeopathy Medicine for Diabetes_ Balancing Blood Sugar .pdf
Homeopathy Medicine for Diabetes_ Balancing Blood Sugar .pdfHomeopathy Medicine for Diabetes_ Balancing Blood Sugar .pdf
Homeopathy Medicine for Diabetes_ Balancing Blood Sugar .pdf
 
Breaking Down Oppositional Defiant Disorder Treatments
Breaking Down Oppositional Defiant Disorder TreatmentsBreaking Down Oppositional Defiant Disorder Treatments
Breaking Down Oppositional Defiant Disorder Treatments
 
PhRMA Vaccines Deck_05-15_2024_FINAL.pptx
PhRMA Vaccines Deck_05-15_2024_FINAL.pptxPhRMA Vaccines Deck_05-15_2024_FINAL.pptx
PhRMA Vaccines Deck_05-15_2024_FINAL.pptx
 
Module-3-Quality_Mohana Thakkar_23 Sep 2022 (1).pdf
Module-3-Quality_Mohana Thakkar_23 Sep 2022 (1).pdfModule-3-Quality_Mohana Thakkar_23 Sep 2022 (1).pdf
Module-3-Quality_Mohana Thakkar_23 Sep 2022 (1).pdf
 

CSG in health care

  • 1. Contact: ©2014 Client Success Group Bill Ezell, Founder, owner Inland Northwest – Silicon Valley and Beyond Cell 408 807 0917 www.clientsuccessgroup.com bezell@clientsuccessgroup.com www.linkedin.com/in/billezell Client Success Group Overview Health and wellness care to remote and rural organizations and clinics. Markets Rural & Community Hospitals Clinical Provider Services Wellness Provider Services Applications - Cloud services platform - Data and integration support - Application and hosting support - Telemedicine, eHealth Profile - One of largest providers - Clients are largest organizations serving rural markets - Security, telecoms and mobile expertise Keys to Revenue Acceleration – Our Focus Market: Value proposition weak or market timing off Business Model: Customer acquisition costs under-estimated Strategies: Failure to uniquely differentiate your company and offering to answer the question, “Why is your business exceptional?” and “Why should I buy from you?” Management Team: lacks execution and customer acquisition experience. Finance: Lack of cash needed to reach milestone(s) Product & MVP: Not aligned to buyer’s needs. Case Study: Expanding Healthcare to Remote & Rural Markets Situation A leading provider of quality Healthcare IT services for the rural and community markets is experiencing exceptional growth in their target markets. They are the primary provider of healthcare and IT services for one of the largest community healthcare organizations in the country and are present in 82 data centers. Needed was way to continue growth through expansion of strategic partnerships, applications and services. Further, the company desired to achieve these goals without significant increase in budget or resources. Solution After an assessment of their current portfolio, we began discussions around adding applications that enhance their current portfolio, both performance and value. We began working with one of our partners who specializes in the rapid acceleration of innovative technology into established enterprises. Within 5 weeks we’d identified several healthcare and wellness products we felt were a great fit to their existing portfolio, two already added and in their channels. In addition, CSG has identified three additional healthcare solutions well suited for distribution which significantly increased their exposure to qualified markets and buyers. The Five Essentials for Launch and Expansion 1. Planning: What are we trying to accomplish and how will it be measured? 2. Vision & Strategy: How will you enter the market? Why are you exceptional? How do you want to be perceived by your markets and customers? Competitors? 3. Readiness Assessment: Do you have resources and budget to achieve GTM? 4. Segments & Targets: Have you changed the rules to create new markets or minimize competition? Is your messaging compelling and aligned to your buyer’s requirements? Is your offering aligned to your buyer’s requirements? Do you have metrics to measure business value received? 5. Go to market & Product Launch: Defined milestones? Is your sales process aligned to buyer requirements? How do you know? Are your channels defined and in place? Do you have metrics for market/customer adoption?