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To mobility!
            And beyond…


Bb mobile learn for the people
First things first …
• Who am I?
  – Bert Coenen
      Functional Blackboard administration
      Training, support, Blackboard consulting and counseling
      Development for UI and bug fixing
• Who are we?
  – Toledo-team
      Association KU Leuven
         – 150.000+ users
         – 14 institutions
         – 13 themes, some heavily customized
             » It’s our experience with themes that got this project started
      Mobile Learn since september 2012
         – User numbers steadily in decline




                                                                               2
WHAT DID WE DO?
Mobile-accessible user interface
• Not platform-dependent
  – At least not explicitly so
      User needs a decent, modern browser
• Using standard Blackboard tools
  – Brands and themes
  – Tabs and modules
• Using standard web technologies
  – CSS
  – JavaScript
• Without any changes to Blackboard code

                                             4
WHAT DOES IT LOOK LIKE?
What does it look like? (demo)
• Clean interface, no clutter
• Basic toolset
  – 1 essential button / tool per page
• Everything is collapsible and expandable
  – Announcements
  – Items
  – Menus
• Extra navigational aids for mobile devices



                                               6
WHY DID WE DO IT?
The secret to great abs




                          8
The secret to great apps
• Minimize data transfer
   – Presentation is stored locally
   – Only data requested by the user are downloaded
• Add device specific behaviour
   – Extra features
• Use device’s features
   – Push notifications
• (Ability to work offline)



                                                      9
Is Blackboard Mobile Learn a great app?
• Data transfer?
   – The app is no browser
       Html and (multi)media can not be rendered
   – App is very dependent on browser
       Actual data transfer is not that much smaller!
• Added value? Extra features?
   – Above all: crippled tool set
       No wikis, no VTBE, no tests, no assignments, no CMS, no
        observer support, no modules, no tabs, no …
   – What you do get:
       Camera integration, mobile compatible tests, swipeable rubber
        band, …
• Use of device’s features
   – Push notifications
       Do they work? Are they 100% reliable?

                                                                        10
data transfer
                                 Mobile Learn   Mobile Learn for the people

   Download app                    4.8 MB                   0
   Launch app and log in           400 KB                800 KB
   Open organisation + 3 items     100 KB                400 KB
   Open 3 items in browser         400 KB                   0
   Open file (4MB)                  4 MB                  4 MB
   Total                           9.7 MB                5.2 MB
   Without app download            4.9 MB                5.2 MB




                                                                              11
SOME INFORMATION IS WRONG!
13
14
SOME SCREENS ARE NOT VERY PRETTY
SOME SCREENS ARE NOT VERY USABLE
SOME SCREENS ARE UGLY AND UNUSABLE
16
Does Blackboard need an app?
• Why, yes!
   – An elegant and reliable notifications system
   – Portal to a mobile accessible web application (aka website)!
• But not like this!
   – Big environment crammed into small box
   – Separate development track
       Duplication of development
          – Blackboard exists, why build another one?
          – For every mobile platform
              » New kids on the block (Firefox OS, ubuntu mobile, …)
              » No standard feature set
       Replication of old Blackboard issues
         – Support for other locales / language packs
             » Non-American numeric notations
             » On-screen messages

                                                                       17
HOW DID WE DO IT?
Custom theme
• Important! Think of it as a theme!
  – It’s not rocket science, no massive app development
  – Needs updating every time Blackboard is upgraded
  – BUT: it is fully customizable!
• Basic CSS-rules
  – Optimized use of screen real estate
      Un-needed elements are removed from the UI
      All elements can be collapsed and expanded
      Layout in function of resolution




                                                          19
20
I em what I em!
• Everything is relative
• EM = height of letter “M”
• Everything is sized in em’s
  – Text
  – Images
  – Containers
• Base font size
  – Changes with resolution
      Smaller resolution > smaller font
  – Everything resizes with base font

                                           21
22
Dedicated tabs
• In our setup: 3 tabs, 3 modules (1 per tab)
  – What’s recent?
      Custom notifications module
  – My Courses
  – My Communities (organisations)
      Custom modules
• Customizable
  – You can use other tabs, other modules




                                                23
24
Javascript
• Add interactive elements
  – Menu-buttons
• Add behaviour to elements
  – Collapse / expand
  – Answer options in tests




                              25
Dedicated url
• Regular url
  – https://cygnus.cc.kuleuven.be
• Mobile url
  – https://m.cygnus.cc.kuleuven.be
  – virtual host, linked to brand and theme
• This was the hardest part!
  – DNS
  – Certificates
      Shibboleth (14 different schools, 14 IDP’s)
      Load balancer


                                                     26
Server magic
• Trick Blackboard!
  – User is always sent to default tab (or tab group)
  – Mobile user should be sent to first mobile tab
• Redirect rule on webserver
  – If no tab group is specified
     > redirect to url of the default mobile tab




                                                        27
SOME SIDE NOTES?
Talking overheads
• Built upon Blackboard
  – Entire pages get downloaded
      HTML
      CSS
      JavaScript
  – All modifications are made after page is downloaded
  – Users load more data than needed
• Inevitable
  – But, actual data transfer is not so different from app!



                                                              29
Some known issues
• Not platform, but browser dependent
  – Not all browsers perform equally well
• Worst problems
  – VTBE in Safari on iOS
      Support for iFrame is bad, VTBE is unusable
  – JS issues in Safari on iOS
      Standard Blackboard features do not always work




                                                         30
WHAT CAN BLACKBOARD DO?
Adopt this project!
• Or develop something similar
  – Ported to all releases
      Out-of-the-box
      No more hacks and server magic
  – Rewrite JSP’s
      Deliver optimized pages
        – In terms of weight
        – In terms of markup (clean, up-to-date html!)
      Only content needed in a mobile context
      Optimal data usage


                                                         32
WHAT’S IN IT FOR YOU?
What’s in it for you?
• Portable to other environments
  – Package on Oscelot
      CSS, JS, Images
      Setup instructions
• Not out-of-the-box
  – We’re on 9.1 SP 7
      CSS must be tested and tweaked for other releases
  – We use custom tabs and modules
      Use your own tabs and modules
      Extend CSS to style your own tabs and modules
  – Adapt CSS to tie in with your institutional branding
• Remember: you are in full control!


                                                           34
WAS IT HARD TO DO?
Major problems and obstacles
• Blackboard screens are made for large
 displays
  – Frames
  – Course Menu
• Blackboard’s code
  – Markup is not very malleable
• 2 layouts for 1 user-id?
  – Our environment: 14 schools
      14 brands and themes
      Determined by user’s roles

                                          36
37
38
EXTRAS
Addendum: the mobile trade-off!
• Small screen vs. Big environment
  – Some features will inevitably be sacrificed
• Blackboard Mobile Learn
  – Limited feature set
  – Too limited for many people
      Usage has dropped rather than risen!
• Mobile web-application
  – Customizable feature set




                                                  40
Bb Mobile Learn   Bb Mobile For The People

Tests
All Question Types
Surveys
Feedback

Push Notifications
Pull Notifications (module), RSS

Announcements
Create new announcement
 Use VTBE
 All options
Modify announcement
Properly render announcement




                                                                            41
Bb Mobile Learn   Bb Mobile For The People

Content items
Create new item
Modify item
Properly render item

Content (multimedia)
Display media inline

VTBE
Basic text formatting
Attach files, multimedia

Content Collection



                                                                    42
Bb Mobile Learn   Bb Mobile For The People

Grades
Discussion Boards
Create forum
Create thread
Reply to thread

Assignments
Organizations




                                                             43
Bb Mobile Learn   Bb Mobile For The People

Blogs
Create blog
Create blog post
Comment on blog post

Journals
Create journal
Create journal post
Comment on journal post




                                                                   44
Bb Mobile Learn   Bb Mobile For The People

Wikis
Create wiki
Create wiki page
Edit wiki page

Group pages
Group tools
File exchange

Learning modules




                                                            45
Bb Mobile Learn   Bb Mobile For The People

Course tools
Roster
Contacts
 Add contact
 Edit contact
Tasks
 Add task
 Edit task
Send Email
Calendar
 Add event
Glossary
…




                                                         46
Bb Mobile Learn   Bb Mobile For The People

Custom tabs
Custom modules
Brands and themes
Language packs
Observer role
Messages




                                                             47

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Bb mobile for_the_people

  • 1. To mobility! And beyond… Bb mobile learn for the people
  • 2. First things first … • Who am I? – Bert Coenen  Functional Blackboard administration  Training, support, Blackboard consulting and counseling  Development for UI and bug fixing • Who are we? – Toledo-team  Association KU Leuven – 150.000+ users – 14 institutions – 13 themes, some heavily customized » It’s our experience with themes that got this project started  Mobile Learn since september 2012 – User numbers steadily in decline 2
  • 4. Mobile-accessible user interface • Not platform-dependent – At least not explicitly so  User needs a decent, modern browser • Using standard Blackboard tools – Brands and themes – Tabs and modules • Using standard web technologies – CSS – JavaScript • Without any changes to Blackboard code 4
  • 5. WHAT DOES IT LOOK LIKE?
  • 6. What does it look like? (demo) • Clean interface, no clutter • Basic toolset – 1 essential button / tool per page • Everything is collapsible and expandable – Announcements – Items – Menus • Extra navigational aids for mobile devices 6
  • 7. WHY DID WE DO IT?
  • 8. The secret to great abs 8
  • 9. The secret to great apps • Minimize data transfer – Presentation is stored locally – Only data requested by the user are downloaded • Add device specific behaviour – Extra features • Use device’s features – Push notifications • (Ability to work offline) 9
  • 10. Is Blackboard Mobile Learn a great app? • Data transfer? – The app is no browser  Html and (multi)media can not be rendered – App is very dependent on browser  Actual data transfer is not that much smaller! • Added value? Extra features? – Above all: crippled tool set  No wikis, no VTBE, no tests, no assignments, no CMS, no observer support, no modules, no tabs, no … – What you do get:  Camera integration, mobile compatible tests, swipeable rubber band, … • Use of device’s features – Push notifications  Do they work? Are they 100% reliable? 10
  • 11. data transfer Mobile Learn Mobile Learn for the people Download app 4.8 MB 0 Launch app and log in 400 KB 800 KB Open organisation + 3 items 100 KB 400 KB Open 3 items in browser 400 KB 0 Open file (4MB) 4 MB 4 MB Total 9.7 MB 5.2 MB Without app download 4.9 MB 5.2 MB 11
  • 13. 13
  • 14. 14
  • 15. SOME SCREENS ARE NOT VERY PRETTY SOME SCREENS ARE NOT VERY USABLE SOME SCREENS ARE UGLY AND UNUSABLE
  • 16. 16
  • 17. Does Blackboard need an app? • Why, yes! – An elegant and reliable notifications system – Portal to a mobile accessible web application (aka website)! • But not like this! – Big environment crammed into small box – Separate development track  Duplication of development – Blackboard exists, why build another one? – For every mobile platform » New kids on the block (Firefox OS, ubuntu mobile, …) » No standard feature set  Replication of old Blackboard issues – Support for other locales / language packs » Non-American numeric notations » On-screen messages 17
  • 18. HOW DID WE DO IT?
  • 19. Custom theme • Important! Think of it as a theme! – It’s not rocket science, no massive app development – Needs updating every time Blackboard is upgraded – BUT: it is fully customizable! • Basic CSS-rules – Optimized use of screen real estate  Un-needed elements are removed from the UI  All elements can be collapsed and expanded  Layout in function of resolution 19
  • 20. 20
  • 21. I em what I em! • Everything is relative • EM = height of letter “M” • Everything is sized in em’s – Text – Images – Containers • Base font size – Changes with resolution  Smaller resolution > smaller font – Everything resizes with base font 21
  • 22. 22
  • 23. Dedicated tabs • In our setup: 3 tabs, 3 modules (1 per tab) – What’s recent?  Custom notifications module – My Courses – My Communities (organisations)  Custom modules • Customizable – You can use other tabs, other modules 23
  • 24. 24
  • 25. Javascript • Add interactive elements – Menu-buttons • Add behaviour to elements – Collapse / expand – Answer options in tests 25
  • 26. Dedicated url • Regular url – https://cygnus.cc.kuleuven.be • Mobile url – https://m.cygnus.cc.kuleuven.be – virtual host, linked to brand and theme • This was the hardest part! – DNS – Certificates  Shibboleth (14 different schools, 14 IDP’s)  Load balancer 26
  • 27. Server magic • Trick Blackboard! – User is always sent to default tab (or tab group) – Mobile user should be sent to first mobile tab • Redirect rule on webserver – If no tab group is specified > redirect to url of the default mobile tab 27
  • 29. Talking overheads • Built upon Blackboard – Entire pages get downloaded  HTML  CSS  JavaScript – All modifications are made after page is downloaded – Users load more data than needed • Inevitable – But, actual data transfer is not so different from app! 29
  • 30. Some known issues • Not platform, but browser dependent – Not all browsers perform equally well • Worst problems – VTBE in Safari on iOS  Support for iFrame is bad, VTBE is unusable – JS issues in Safari on iOS  Standard Blackboard features do not always work 30
  • 32. Adopt this project! • Or develop something similar – Ported to all releases  Out-of-the-box  No more hacks and server magic – Rewrite JSP’s  Deliver optimized pages – In terms of weight – In terms of markup (clean, up-to-date html!)  Only content needed in a mobile context  Optimal data usage 32
  • 33. WHAT’S IN IT FOR YOU?
  • 34. What’s in it for you? • Portable to other environments – Package on Oscelot  CSS, JS, Images  Setup instructions • Not out-of-the-box – We’re on 9.1 SP 7  CSS must be tested and tweaked for other releases – We use custom tabs and modules  Use your own tabs and modules  Extend CSS to style your own tabs and modules – Adapt CSS to tie in with your institutional branding • Remember: you are in full control! 34
  • 35. WAS IT HARD TO DO?
  • 36. Major problems and obstacles • Blackboard screens are made for large displays – Frames – Course Menu • Blackboard’s code – Markup is not very malleable • 2 layouts for 1 user-id? – Our environment: 14 schools  14 brands and themes  Determined by user’s roles 36
  • 37. 37
  • 38. 38
  • 40. Addendum: the mobile trade-off! • Small screen vs. Big environment – Some features will inevitably be sacrificed • Blackboard Mobile Learn – Limited feature set – Too limited for many people  Usage has dropped rather than risen! • Mobile web-application – Customizable feature set 40
  • 41. Bb Mobile Learn Bb Mobile For The People Tests All Question Types Surveys Feedback Push Notifications Pull Notifications (module), RSS Announcements Create new announcement Use VTBE All options Modify announcement Properly render announcement 41
  • 42. Bb Mobile Learn Bb Mobile For The People Content items Create new item Modify item Properly render item Content (multimedia) Display media inline VTBE Basic text formatting Attach files, multimedia Content Collection 42
  • 43. Bb Mobile Learn Bb Mobile For The People Grades Discussion Boards Create forum Create thread Reply to thread Assignments Organizations 43
  • 44. Bb Mobile Learn Bb Mobile For The People Blogs Create blog Create blog post Comment on blog post Journals Create journal Create journal post Comment on journal post 44
  • 45. Bb Mobile Learn Bb Mobile For The People Wikis Create wiki Create wiki page Edit wiki page Group pages Group tools File exchange Learning modules 45
  • 46. Bb Mobile Learn Bb Mobile For The People Course tools Roster Contacts Add contact Edit contact Tasks Add task Edit task Send Email Calendar Add event Glossary … 46
  • 47. Bb Mobile Learn Bb Mobile For The People Custom tabs Custom modules Brands and themes Language packs Observer role Messages 47