Personal Information
Organization / Workplace
Sydney, Australia Australia
Occupation
Senior Manager, Social Media & Content Marketing at QBE
Industry
Finance / Banking / Insurance
Website
ben-shute.com
About
An experienced digital media professional, dedicated to creating business and customer value through innovation and insight.
With a background in traditional and digital media, I specialise in building social media programs within regulated financial services businesses. After establishing CommSec as the foremost online broker in the social space, I now lead QBE Australia's social media and content efforts, encompassing all aspects of the business from customer service to brand.
I am passionate about the opportunities made possible by social technologies and platforms, and bringing customers closer to the things that matter most to them.
Tags
cx
customer service
customer experience
brand management
social listening
social media
See more
Presentations
(1)Likes
(35)Become a Content Marketing Productivity Master: 21 Tips from the #CMWorld Community
Content Marketing Institute
•
9 years ago
No Such Thing as Social Media
Nick Kellet
•
9 years ago
Building the Perfect Content Marketing Mix - Part II - Execution Tactics
Content Marketing Institute
•
9 years ago
The Social Lifecycle: Consumer Insights to Improve Your Business
HubSpot
•
9 years ago
60 Content Predictions for 2015 by Content Marketing Institute
Content Marketing Institute
•
9 years ago
Social Business Journal Volume 1
Bernie Borges
•
9 years ago
Infosnackers Guide to the Galaxy: Embracing Short Form, Ephemeral & Realtime Content - LAVACON2014
Nick Kellet
•
9 years ago
SCOPE is the new POEM. Making Sense of the Emerging Digital Media Landscape.
Nick Kellet
•
9 years ago
Social Media Marketing for Restaurants: 21 tips
Wishpond
•
10 years ago
2014 Edelman Trust Barometer - Global Results
Edelman
•
10 years ago
How Square is Disrupting Banks
Patrick Van der Pijl
•
9 years ago
Your Brand: The Next Media Company
Michael Brito | Zeno Group
•
10 years ago
The History of SEO
HubSpot
•
10 years ago
Personal branding - do it yourself
Shivam Dhawan
•
10 years ago
Moz 2013 Ranking Factors - Matt Peters MozCon
mattthemathman
•
10 years ago
The Referral Engine
Duct Tape Marketing
•
13 years ago
50 Stats You Need to Know About Content Marketing
NewsCred
•
10 years ago
Five writing tips that can double your salary
Bruce Kasanoff
•
10 years ago
What is strategy?
Dr. Marc Sniukas
•
14 years ago
5 killer ways to open up your next presentation
Big Fish Presentations
•
10 years ago
Facebook Global Pages for Brands
Ogilvy Consulting
•
11 years ago
reddit secret plan for world domination
Michael Cole
•
10 years ago
We Are Social - Future Factors 2013
We Are Social Singapore
•
10 years ago
What do you do?
Deborah Shane
•
11 years ago
10 Content strategy visuals that changed the world
Sue Davis
•
11 years ago
Official Slideshare for What's the Future of Business by Brian Solis #WTF
Brian Solis
•
11 years ago
#THINGSICARRY - @barackobama Tools for Success
Empowered Presentations
•
11 years ago
What Would Steve Do? 10 Lessons from the World's Most Captivating Presenters
HubSpot
•
11 years ago
Creating Winning Social Media Strategies in 8 Steps
Jay Baer
•
11 years ago
The World's Biggest Social Media Team
TourismAustralia
•
11 years ago
Personal Information
Organization / Workplace
Sydney, Australia Australia
Occupation
Senior Manager, Social Media & Content Marketing at QBE
Industry
Finance / Banking / Insurance
Website
ben-shute.com
About
An experienced digital media professional, dedicated to creating business and customer value through innovation and insight.
With a background in traditional and digital media, I specialise in building social media programs within regulated financial services businesses. After establishing CommSec as the foremost online broker in the social space, I now lead QBE Australia's social media and content efforts, encompassing all aspects of the business from customer service to brand.
I am passionate about the opportunities made possible by social technologies and platforms, and bringing customers closer to the things that matter most to them.
Tags
cx
customer service
customer experience
brand management
social listening
social media
See more