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Drive B2B Transformation with eCommerce and Integration Platform

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Drive B2B Transformation with eCommerce and Integration Platform

  1. 1. DRIVE B2B TRANSFORMATION WITH ECOMMERCE AND INTEGRATION PLATFORM PHAN VU GIAP - BEEHEXA CORP - FOUNDER & CEO
  2. 2. AGENDA 1. UNDERSTANDING DIGITAL TRANSFORMATION 2. TRANSFORM B2B BY USING E-COMMERCE PLATFORMS 3. TRANSFORM B2B BY USING HYBRID INTEGRATION PLATFORM
  3. 3. CUSTOMER COMPETITION DATA INNOVATION VALUE UNDERSTANDING DIGITAL TRANSFORMATION FIVE DOMAINS OF DIGITAL TRANSFORMATION
  4. 4. T R A N S F O R M B 2 B B Y U S I N G E C O M M E R C E P L A T F O R M S 1. WHAT IS B2B? 2. COMMON TYPES OF B2B INTERACTION 3. WHY E-COMMERCE TRANSFORM B2B? 4. POPULAR E-COMMERCE PLATFORMS
  5. 5. WHAT IS B2B? 1. Business-to-business (B2B) is a transaction or business conducted between one business and another, such as a wholesaler and retailer. 2. B2B transactions tend to happen in the supply chain, where one company will purchase raw materials from another to be used in the manufacturing process. B2B TRANSACTIONS
  6. 6. B2B BUYING JOURNEY
  7. 7. COMMON TYPES OF B2B INTERACTION 1. Request a Quote 2. Call for Price 3. Catalog Permission 4. Bulk Order / Quick Order or Wholesales Fast Order 5. Wholesale / Dealer / Company Account Management 6. Company Credit Management 7. Warranty Management 8. Multiple Invoice Payment 9. Payment Restriction
  8. 8. WHY E-COMMERCE TRANSFORM B2B 99% 1% B2B BUYERS $55K per online transaction committed 1.Improved Efficiency 2.Improved Buyer Experience 3.Enabling Self-Service 4.Improved Brand Awareness 5.More Flexible Sales Strategies 6.Analytics Capability with Centralized Data
  9. 9. POPULAR B2B E-COMMERCE SOLUTIONS
  10. 10. B2B E-ECOMMERCE TRENDS Self-service portals Business process automation Marketplaces Omnichannel commerce Integration Big data Mobile commerce Modularity and composability Cloud adoption Security AI IoT Social commerce VR and AR Cryptocurrencies Personalization Fintech and payments 83% 65% 57% 52% 52% 48% 39% 39% 39% 26% 26% 22% 38% 40% 52% 34% 33% 38% 30% 38% 9% 9% 4% 4% 4% 12% 5% 4% 4% 12% 7% 11% 3% 4% 2022 2021
  11. 11. A U T O M A T E B 2 B W I T H H Y B R I D I N T E G R A T I O N P L A T F O R M 1. LEGACY SYSTEMS – MAINTAIN OR MODERNIZE 2. ENABLE B2B E-COMMERCE INTEGRATION WITH HIP 3. A CASE STUDY
  12. 12. LEGACY SYSTEMS – MAINTAIN OR MODERNIZE If the business process [it supports] is still valid, then it's not a legacy system
  13. 13. ENABLE B2B E-COMMERCE INTEGRATION WITH HYBRID INTEGRATION PLATFORM
  14. 14. INDMAR CASE STUDY MAGENTO B2B E-COMMERCE & INFOR SYTELINE ERP INTEGRATION
  15. 15. PROBLEMS 1. Infor Mongoose Platform is good for building Syteline ERP but not a good option for building friendly eCommerce website and warranty management system 2. Hard to maintain and customize 3. Hard to search for parts and engines because of large database (nearly 20M records of data relation between engines and parts) ONLINE DEALER PORTAL
  16. 16. PROBLEMS 1. API was not working as documentation (especially pagination) 2. Tons of features so not easy for development team to understand everything 3. Must connect with the online portal perfectly INFOR CLOUD INDUSTRIAL (SYTELINE) ERP SOFTWARE
  17. 17. OUR TASKS BUILD THE NEW PORTAL ON MAGENTO 2 COMMUNITY CONNECT MAGENTO 2 COMMUNITY AND SYTELINE ERP USING OUR HEXASYNC INTEGRATION PLATFORM
  18. 18. 3 MONTHS We had to deliver a project in 3 months which they could not deliver for years Challenges
  19. 19. Challenges WE KNEW NOTHING ABOUT SYTELINE ERP
  20. 20. dealers.indmar.com the new portal on magento 2 opensource Connect magento 2 and Syteline ERP using hexasync integration platform BUT WE MADE IT
  21. 21. IMPROVING BUYER EXPERIENCE 1. FROM 3 MINS TO LOWER THAN 2 SECONDS SEARCHING TIME 2. DEALERS CAN MANAGE ALL WARRANTY REQUESTS VIA MODERN WEB PORTAL INSTEAD OF USING PHONE OR EMAILS 3. PAYING MULTIPLE INVOICES USING CREDIT CARD WITH ONE CLICK PAYMENT MODULE, EXTENED USING ON MAGENTO OPENSOURCE 872 ms
  22. 22. Optimizing / Automating Business Operation by saving ton of time for updating data between different systems
  23. 23. 71 Bui Ta Han, An Phu Ward, District 2, Ho Chi Minh City, Vietnam MAILING ADDRESS hello@beehexa.com EMAIL ADDRESS (+84) 978711217 PHONE NUMBER

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